Company Address: Address Chania Avenue, Off ring-road, Kilimani, Nairobi Kenya

Bussiness Analyst – Credit / Credit Analyst

In contrast to other analyst roles at M-KOPA, that focus on understanding what did or will happen, the role of a Credit Analyst is to answer the “why did it happen” and “what should we do” questions. Which we bucket into three areas:

Deep dives
Testing ideas
Modelling

This role requires a swiss-army-knife skillset as you will jump from one problem to the next and quickly adapt to different datasets, modelling paradigms and commercial contexts.
Imagine a role where your insights directly influence our credit behavior and performance. Your days will be filled with data analysis, creative experiments, and investigations into the causal drivers of financial issues. Your findings will not only be used internally but will also be shared with our external stakeholders.
Collaborating closely with our Senior Credit Manager, you will provide key insights that drive our credit strategies. Working with credit managers and data analysts, you will formulate, investigate, and answer key credit questions, providing quality analysis that informs management on customer, product, and portfolio credit performance.
Your contributions will extend to developing reports for key stakeholders, including senior management, the board of directors, and investors. Your graphical analysis, presentations, and written communications will be pivotal in conveying the performance and potential of our credit portfolio.
Picture yourself conducting and reporting on experiments and initiatives designed to improve and maintain a healthy credit performance across our customer base. This could involve collections targeting, behavioral nudge campaigns, and other innovative approaches to credit management.
You will also play a key role in developing credit and financial models used by the business. This includes bad debt modeling, debt collection processes, cash flow modeling, and loss rate assumptions, all of which are essential to our financial decision-making processes.
Monitoring and reporting on key performance metrics of our core products and pilots will be part of your daily routine. This includes standard and non-standard forms of portfolio health and delinquency reporting, repayment rates, and other metrics critical to understanding our financial performance.
Liaising with other departments, you will ensure that actions are appropriately carried out to execute key initiatives that drive improved credit performance, reduce risk, and improve accountability. Your role as a Credit Analyst is pivotal in ensuring that our financial strategies align with our organizational goals.
As you embark on this role, you should bring with you 3-5 years of work experience in an analytical role, such as a credit analyst, statistician, data analyst, or researcher. This experience will serve as the foundation for your journey, providing you with the skills and knowledge needed to navigate the complexities of our credit landscape.
Proficiency in Excel, PowerPoint, Word, and an understanding of statistics and quantitative methods are required. Additionally, proficiency in data analytics and familiarity with visualization tools including SQL, R!, Python is preferred. These tools will be your instruments, enabling you to analyze data, create compelling presentations, and communicate your findings effectively.
Your journey will require credit, data, or financial analysis skills to effectively review and report on key performance metrics. These skills will empower you to uncover hidden insights within our data, shedding light on areas for improvement and guiding our credit strategies

Apply via :

jobs.ashbyhq.com

November 5, 2024
Collections Team Leader (Customer Performance) – Mobility

Are you looking for an opportunity to work in a company where progress and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organization.
You can join our journey too as a Customer Performance Team Leader (Analytics, Collection & Operations)

You will lead and analyze customer performance on repayment and fleet obligations, design and prioritize actions to achieve M-KOPA credit, returns and fleet management KPIs, and supervise team members in doing so. The role combines credit analytics, debt collections, field operations, and fleet management. This is an exciting opportunity to work with Senior Strategy and Operations Manager of M-KOPA Mobility as the line manager

We’re looking for a blend of analytics, collections, team leadership and field operation experience.
You will be based in Nairobi or be able to travel there frequently and you will be eligible for periodic bonuses.
In this role, you’ll be expected to :

Design and roll-out analytics dashboards to evaluate portfolio performance and drive actions, and set up automated alerting and data-driven prioritization processes to guide and measure team actions.
Work closely with external stakeholders including police and other law enforcement or legal authorities, third party debt collection and recovery agencies, and boda boda associations.
Clean, interpret, analyze data, and build models using various statistical techniques.
Build models, analysis, and transformations on internal data to ensure high-quality analysis using either Excel, SQL or R Test and QA code.
Design user-friendly, clear, and impactful presentations of analytic findings.
Supervise and lead customer performance, collections and fleet management team members to grow their capacity, serve customer needs, and hit the company’s objectives.
Develop, review, and implement credit policies on loan recoveries and collections.
Proactively monitor customer repayment performance, delinquency, and customer experience.
Identify and prioritize problematic accounts for interventions as necessary.
Oversee fraud analytics, prevention and mitigation strategies for the portfolio, including monitoring various data sources for early warning signs and pursuing fraud cases as necessary.
Oversee fleet management KPIs and relationships with fleet drivers, including monitoring, analyzing and ensuring adherence to standards for fleet performance, and managing communications with fleet drivers.
Design customer-centric portfolio management practices, repayment standards, flexibility measures, processes and interventions to optimize customer repayment and fleet performance.
Work with customer experience, onboarding, customer care, field maintenance, insurance and other teams in order to ensure customer issues are addressed to optimize performance.
Oversee policies and execution of asset recoveries and returns, including ensuring proper documentation as required by law, budget management, team safety and operations.

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.
Your application should include;

Evidence of Data Driven problem solving and data analytics expertise
Experience in debt collection and field operations
Experience working closely with external stakeholders

You Might Be A Good Fit If:

Diploma/Degree preferred, preferably in a field related to Data Analytics, Computer Science, Accounting, Finance, Business or Management, Logistics or related studies
Previous experience in debt collection and field operations required
Previous experience managing fleets or ride hailing platforms preferred
Familiarity with data visualization tools (Looker, PowerBI, Tableau, etc.)
Proficiency in engaging law enforcement authorities and the Kenyan penal code
Advanced Excel proficiency with strong analytical & problem-solving skills
Well-organized verbal and written communication

Apply via :

jobs.ashbyhq.com

November 5, 2024
Senior Data Scientist Android Engineering Team Lead

This is a fully remote role, within the following time zone (UTC -1 / UTC+3). Our engineers work remotely from locations such as UK, Europe and Africa. You will be reporting to the group Engineering Manager.

Expertise in the following would really highlight your suitability

Python
Proficient in popular machine learning frameworks for time series data, including:

scikit-learn
LightGBM
XGBoost

Experienced with Continuous Integration/Continuous Deployment (CI/CD) frameworks.
Skilled in monitoring models in production environments.
Proficient in Python and experienced with cloud services (AWS, GCP, Azure).
Familiar with containerization technologies (Docker, Kubernetes) and orchestrators (Airflow).
Well-versed in MLOps best practices.
Experience in developing credit scoring/decisioning models.
Strong problem framing and problem-solving skills.

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November 5, 2024
Finance Operations Manager Financial Systems Governance Coordinator (Senior Manager) Financial and Information Systems Auditor (Senior Manager) Financial Systems Auditor (Senior Manager) Financial Systems Assurance (Senior Manager)

Your Responsibilities:

As our Finance Operations Manager, you will manage and oversee daily finance operations, including accounts payable, accounts receivable, payroll, and general ledger activities. You will develop and implement financial policies, procedures, and controls to ensure compliance, leading month-end and year-end close processes, including financial reporting, reconciliations, and analysis.
Monitoring cash flow, budgeting, and forecasting will be key in optimizing financial performance and identifying areas for improvement. Collaborating with internal stakeholders such as sales, retail, and leadership, you will provide financial insights and support strategic decision-making.
Identifying opportunities to streamline processes and improve efficiency within the finance department will be an essential aspect of your role. You will also manage relationships with external partners, such as auditors, tax advisors, and financial institutions, staying updated on industry trends, regulations, and best practices to ensure the company remains compliant and competitive.
Supervising the accounts payable and accounts receivable functions, you will evaluate and enhance financial systems and processes to increase efficiency and accuracy. Implementing internal controls to safeguard assets and ensure compliance, you will lead or participate in finance-related projects, such as system implementations.
Managing and mentoring the finance team, providing guidance and support, will be crucial in ensuring their development and the department’s success. Coordinating with internal and external auditors during audits and reviews, you will ensure timely reconciliation and filing of tax returns, as well as liaise with tax authorities on any queries raised and resolve them.

Technical Competencies:
To excel in this role, you should have competence in financial accounting, reporting, budgeting, and management reporting. Knowledge of cost accounting, corporate finance, treasury management, and risk management is essential, as well as proficiency in accounting information systems, tax strategy, planning, and compliance. Strong stakeholder management skills and proficiency in MS Office, especially MS Word & Excel, with experience in MS Dynamics, will be required.
Core Competencies:
We are looking for someone who is a strategic leader with excellent project management skills, a strong communicator, both written and oral, collaborative and skilled in negotiation and problem-solving, self-managed, and able to work effectively under pressure.
Requirements:

To qualify for this position, you should have a Bachelor’s Degree in Finance, Accounting, or a related field, with an MBA or Master’s in a finance-related discipline.
ACCA certification is required, along with a minimum of 4 years’ experience in a similar leadership role. You should be proactive with the ability to handle multiple tasks and maintain high-quality standards under pressure.
Excellent teamwork skills, with a courteous attitude and a clear sense of confidentiality, are essential. Strong decision-making, problem-solving, and critical thinking skills are a must, as well as being highly motivated with a strong sense of ownership.

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November 5, 2024
Financial Systems Assurance Specialist Field Service Assistant Senior Associate – Internal Audit

We are looking for a passionate and experienced Financial Systems Assurance Specialist to join our dynamic team. If you thrive on ensuring compliance and accuracy in financial systems, this is your opportunity to shine.
Imagine a typical day at M-KOPA where your role is pivotal in safeguarding the integrity and accuracy of our financial systems. You collaborate seamlessly with cross-functional teams, including IT and product departments, ensuring our financial systems align perfectly with our innovative product offerings. Your expertise in financial systems assurance helps us stay compliant with local and international financial regulations, providing peace of mind to our stakeholders.
With a Bachelor’s degree in Accounting, Finance, Information Systems, or a related field, and ideally a Chartered Accountant (CA) or equivalent qualification, you bring extensive experience in financial systems assurance, preferably in a multinational setting. Your proficiency in analyzing complex financial data, coupled with excellent communication skills, makes you a key player in our team. You conduct regular audits and generate detailed reports for senior management, ensuring transparency and accuracy in our financial reporting processes.
This role is tasked with ensuring the integrity and accuracy of the aforementioned financial systems while holding ultimate accountability for the accuracy of Revenue and ECL figures. Your role extends to performing periodic revenue and expected credit loss (ECL) system validation checks. You take ultimate accountability for Revenue and ECL figures across the group, showcasing your strong understanding of accounting principles and regulatory requirements. In addition, your proficiency in using Alteryx for data analytics and automation gives you a significant edge, allowing you to streamline processes and deliver insights more efficiently.
Being both a Chartered Accountant and a Certified Information Systems Auditor (CISA) places you at an even greater advantage, enabling you to bridge the gap between finance and information systems effectively. You are adept at working with numbers, and identifying key trends and possible anomalies, which is crucial in maintaining the integrity of our financial systems.

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November 5, 2024
Procurement Lead

As the Procurement Lead, you will be at the helm of our supply chain, ensuring that our procurement strategies are not only cost-efficient but also aligned with our commitment to quality and innovation. Your journey will begin by collaborating with the Group Procurement Manager, developing and implementing strategies that secure advantageous terms and drive significant value.
You will become the bridge between our needs and the market, engaging with key stakeholders to understand their specifications and expectations. Your role will be pivotal in ensuring that our expenditures align with our budget, and that every purchase is a step towards excellence.
Negotiation will be your forte. You will lead discussions with vendors, securing the best possible terms and ensuring timely delivery of products and services. Your ability to maintain a diverse supplier base will guarantee that we always have the best options at our fingertips.
In this role, you will foster long-term, fruitful relationships with suppliers, ensuring great communication and collaboration. Leading procurement projects will see you working closely with department heads, steering initiatives that are critical to our success
Your analytical skills will shine as you research and evaluate prospective suppliers, ensuring they meet our high standards. Transparency and compliance will be your guiding principles, as you conduct competitive procurement processes and maintain meticulous documentation.
As trends in the market shift, you will keep us ahead of the curve, ensuring we pay the best price for goods and services without compromising on quality or delivery times. You will assist in controlling spend and building a culture of long-term savings, mitigating risks through due diligence on pre-qualified vendors.

Qualifications And Traits

To excel in this role, you will need a Bachelor’s degree in Business Administration, Supply Chain Management, Procurement, or a related field, coupled with at least three years of experience in sourcing, procurement, or contracts positions. A certification in Procurement from a recognized institution (CIPS or KISM) will underscore your expertise.
Your technical skills will be complemented by your ability to negotiate, analyze data, and make informed decisions. You will be a highly effective and organized team player, ready to roll up your sleeves and dive into the details. Your mature, pragmatic, and flexible approach will enable you to thrive under pressure.
Personal characteristics such as being result-oriented, resilient, and having a strong work ethic will set you apart. You will inspire through purpose, think creatively, and not shy away from challenging the status quo. Your ability to shape the future, drive collaboration, and invest in talent will be crucial as you stretch yourself and encourage others to do the same.

Apply via :

jobs.ashbyhq.com

November 5, 2024
Senior Supply Chain Operations Manager Senior Manager – Warehouse and Logistics

In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations.
As the coordinator behind our inbound logistics, you will orchestrate seamless coordination with clearing agents, customs authorities, and government bodies to ensure the smooth flow of goods across borders.
Your expertise will be instrumental in executing duty remission schemes, maximizing cost-saving opportunities, and ensuring the utmost accuracy in import-related financial transactions.
But that is just the beginning – You will also set the gold standard for warehousing and inventory management practices across our organization’s operations in five African markets. Your strategic vision will drive continuous improvement initiatives, enhancing efficiency, accuracy, and transparency in our inventory management processes.
As a champion of efficiency and cost optimization, you will identify opportunities to streamline warehouse operations across multiple countries, implementing strategies to minimize operational expenses without compromising on quality or service. Your leadership will extend to outbound logistics, where you will establish and enforce global standards to ensure timely and accurate delivery of products to our customers.
And let’s not forget about your team. You will lead, mentor, and develop our warehouse team, fostering a culture of excellence, collaboration, and continuous improvement. Your guidance will empower them to enhance their skills and capabilities in warehousing and logistics management, driving our collective success forward.
As the primary point of contact for senior stakeholders, you will provide regular updates on key performance metrics, strategic initiatives, and challenges. Your effective communication skills will foster strong relationships with internal and external stakeholders, ensuring alignment on our strategic objectives and swift resolution of any issues that may arise.
But it’s not just about efficiency and excellence—it is also about compliance and safety. You will ensure that all warehouse and logistics activities comply with health and safety regulations and company policies, prioritizing the well-being of our team and the integrity of our operations.

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November 5, 2024
Credit Analyst

Working as a Credit Analyst within our FinTech Repayments and Portfolio Group offers the chance to collaborate with colleagues based in Europe and Africa solving real world problems that have a huge scale of social impact across Africa.
In contrast to other analyst roles at M-KOPA, that focus on understanding what did or will happen, the role of a Credit Analyst is to answer the “why did it happen” and “what should we do” questions. Which we bucket into three areas:

Deep dives
Testing ideas
Modelling

This role requires a swiss-army-knife skillset as you will jump from one problem to the next and quickly adapt to different datasets, modelling paradigms and commercial contexts.
At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.
What does day-to-day look like and how do your skills compare?

Analysis of Digital Financial Services Data – end-to-end analytics workflow that includes defining critical metrics, experimentation, A/B testing, analysis, and building meaningful dashboards.
Utilising – strong coding skills with Python to work with complex backend data.
Squads – working closely with our Product and Analytics teams.
Collaborating – very closely with our Analytics and Machine Learning engineers who are responsible for data orchestration and managing our machine learning models.
Insights – delivering insightful presentations that help shape commercial decisions in our FinTech group.
Problem Solving – advising and researching on complex business problems that affect our repayment cycles, staying up to date with industry trends and regulations.

Apply via :

jobs.ashbyhq.com

November 5, 2024
Demand Planning Analyst Data Analyst and Collections Lead (Customer Performance)

Overview
You will be responsible for analyzing market trends, forecasting demand, and coordinating with various departments to optimize inventory levels and ensure timely availability of products/services. You will develop and implement strategic plans to meet supply demand while minimizing costs and maximizing operational efficiency. The demand and planning lead will also establish effective forecast models based on industry trends and demand patterns and subsequently implement solutions to improve demand forecasting accuracy.
You will report to the Demand and Planning Manager. This is a hybrid role.
Key Job Functions

Develop effective forecast models based on industry trends and demand patterns.
Propose and implement solutions to improve demand forecast accuracy.
Develop multiple metrics to validate forecasting accuracy, as per industry standards, and communicate corrective action(s) to ensure timely resolution.
Successfully communicate forecast and inventory estimations to management
Monitor and report on important changes in sales forecasts, budgets, and business strategies.
Support management with risk assessments and mitigation activities
Conduct monthly forecast maintenance
Address demand-related issues in a timely and effective manner
Assist in developing annual budgets and streamlining costs
Schedule regular forecast review meetings with management
Maintain demand planning processes to improve forecast accuracy.
Update forecasts for new products, seasonal products, discounts, and promotions
Develop an accurate SKU-level forecast by month through exception-based planning and submission.
Identify and analyze sales trends and other demand-influencing variables and incorporate analysis in forecasting, inventory planning, and safety stock processes.

Experience/ Skills & Competencies/ Licences & Certifications/ Education Required

A recognized Degree in Statistics/ Economics/ Mathematics/ /Supply Chain Management/Mathematics or equivalent
A minimum of 2 years of experience in a demand planning/forecasting role
A solid understanding of inventory management practices and procedures.
Strong mathematical and statistical knowledge.
The capability to multitask in a fast-paced environment.
Excellent written and verbal communication skills.
Knowledge of integrated supply chain systems
Must possess business acumen related to vision and purpose, strategic thinking, problem-solving, and creative/innovative mindset.
Must be customer and market-driven.
Strong Analytical skills.
Proficiency in MS Excel.

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Use the link(s) below to apply on company website.

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November 5, 2024
Demand and Planning Lead Customer Performance Team Leader (Analytics, Collection & Operations)

Overview
You will be responsible for analyzing market trends, forecasting demand, and coordinating with various departments to optimize inventory levels and ensure timely availability of products/services. You will develop and implement strategic plans to meet supply demand while minimizing costs and maximizing operational efficiency. The demand and planning lead will also establish effective forecast models based on industry trends and demand patterns and subsequently implement solutions to improve demand forecasting accuracy.
You will report to the Demand and Planning Manager. This is a hybrid role.
Key Job Functions

Develop effective forecast models based on industry trends and demand patterns.
Propose and implement solutions to improve demand forecast accuracy.
Develop multiple metrics to validate forecasting accuracy, as per industry standards, and communicate corrective action(s) to ensure timely resolution.
Successfully communicate forecast and inventory estimations to management
Monitor and report on important changes in sales forecasts, budgets, and business strategies.
Support management with risk assessments and mitigation activities
Conduct monthly forecast maintenance
Address demand-related issues in a timely and effective manner
Assist in developing annual budgets and streamlining costs
Schedule regular forecast review meetings with management
Maintain demand planning processes to improve forecast accuracy.
Update forecasts for new products, seasonal products, discounts, and promotions
Develop an accurate SKU-level forecast by month through exception-based planning and submission.
Identify and analyze sales trends and other demand-influencing variables and incorporate analysis in forecasting, inventory planning, and safety stock processes.

Experience/ Skills & Competencies/ Licences & Certifications/ Education Required

A recognized Degree in Statistics/ Economics/ Mathematics/ /Supply Chain Management/Mathematics or equivalent
A minimum of 2 years of experience in a demand planning/forecasting role
A solid understanding of inventory management practices and procedures.
Strong mathematical and statistical knowledge.
The capability to multitask in a fast-paced environment.
Excellent written and verbal communication skills.
Knowledge of integrated supply chain systems
Must possess business acumen related to vision and purpose, strategic thinking, problem-solving, and creative/innovative mindset.
Must be customer and market-driven.
Strong Analytical skills.
Proficiency in MS Excel.

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 5, 2024