Jobs Kenya

Company Address: Address Chania Avenue, Off ring-road, Kilimani, Nairobi Kenya

  • Commercial Insights Manager Finance Manager

    Commercial Insights Manager Finance Manager

    We are looking for an experienced Business Insights and Strategy Manager to join our team in Kenya.
    We’re not merely seeking an operations manager; we’re looking for a strategic consultant to our business leaders in Kenya. Someone eager to work on the front lines of our commercial business and strategy.
    You could be an analytical project manager, a commercial insights analyst or someone working in credit/sales (B2C).
    In this role, you’ll identify problems, manage analytical workflows, and deliver actionable recommendations and insights to our business leaders in Kenya. You’ll handle multi-source data, design out of the box experiments, test hypotheses, and create impactful presentations and reports for your stakeholders.
    This role is perfect for those with strong strategic planning and execution skills. If you’re data-driven and thrive on strategic impact, this role is your ideal platform.
    What’s exciting about this role?

    Your insights will drive key decisions, as you provide thought leadership and in-depth analysis using tools like SQL, R, and Python. You’ll design innovative initiatives to enhance credit performance, working closely with various departments to achieve stellar results.
    As a key player, you’ll develop and refine financial models, monitor performance metrics, and challenge existing credit management practices. Your reports and presentations will influence senior management and investors, while your innovative approaches will keep M-KOPA at the forefront of the industry.
    You’ll build strong stakeholder relationships, communicate complex ideas clearly, and foster a culture of creativity and problem-solving. This role is your chance to make a significant impact, guiding business growth and setting new standards in credit management.
    In essence, this role offers you a thrilling opportunity to lead transformative efforts in bad debt provisioning and adjustments , Interventions to improve credit performance, product, service, and pricing decisions

    Expertise
    Our expectations are that your CV reflects a rich blend of technical expertise, practical experience and leadership competencies positioning you as a valuable asset in the field of Credit.

    We’re seeking a candidate with a blend of technical expertise, practical experience, and leadership/advisory in a B2C Kenyan marketed business. Credit exp would be a bonus but is not essential.
    Showcase your skills in using data from SQL, R, Python, PowerBI, and Excel and through financial analysis produce insightful presentations. Knowledge of lending practices and consumer credit in emerging markets is a plus.
    To lead and influence General Manager and c-suite leaders in the business, exceptional interpersonal and presentation skills are crucial.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Data Science and Strategy Manager – Credit

    Data Science and Strategy Manager – Credit

    We are looking for a Data Science and Strategy Manager in Credit to join our team in Kenya. This is not a back-end engineering role but a role combining data science with strategic management and credit expertise, rather than being a pure data science position.
    We’re not merely seeking an operations manager; we’re looking for a strategic consultant to our business leaders. Someone eager to work on the front lines of business and strategy at M-KOPA, rather than in a back-end engineering role
    The role is similar to an analytical project manager, bridging credit experience, qualitative observations, economic and behavioural research and technical data analytics to answer key questions about M-KOPA’s credit portfolio.
    To excel in this role, you’ll identify problems, manage analytical workflows, and deliver actionable recommendations. Imagine being the go to person in leading the analysis and communication of our company’s credit performance across portfolios, customers, and products. You’ll handle multi-source data, design out of the box experiments, test hypotheses, and create impactful presentations and reports for stakeholders.
    This role is perfect for those with strong strategic planning and execution skills. You’ll develop and monitor strategic credit plans that align with business goals and drive growth, providing insights that influence consumer credit behaviour. If you’re data-driven and thrive on strategic impact, this role is your ideal platform.
    What’s exciting about this role?

    Imagine being a strategic consultant to the Country General Manager and top C-suite leaders, all industry pioneers in their fields. In this role, you will shape M-KOPA’s strategic direction by evaluating business proposals, ensuring they meet sound business criteria, and managing credit risk.
    Your insights will drive key decisions, as you provide thought leadership and in-depth analysis using tools like SQL, R, and Python. You’ll design innovative initiatives to enhance credit performance, working closely with various departments to achieve stellar results.
    As a key player, you’ll develop and refine financial models, monitor performance metrics, and challenge existing credit management practices. Your reports and presentations will influence senior management and investors, while your innovative approaches will keep M-KOPA at the forefront of the industry.
    You’ll build strong stakeholder relationships, communicate complex ideas clearly, and foster a culture of creativity and problem-solving. This role is your chance to make a significant impact, guiding business growth and setting new standards in credit management.
    In essence, this role offers you a thrilling opportunity to lead transformative efforts in bad debt provisioning and adjustments , Interventions to improve credit performance, product, service, and pricing decisions

    Expertise
    Our expectations are that your CV reflects a rich blend of technical expertise, practical experience and leadership competencies positioning you as a valuable asset in the field of Credit.

    We’re seeking a candidate with a blend of technical expertise, practical experience, and leadership/advisory in Credit. If you have experience in analytical fields like consumer credit or data science and have managed teams or projects, we want to hear from you.
    Showcase your skills in SQL, R, Python, PowerBI, and Excel, and your ability in credit, data, and financial analysis. Knowledge of lending practices and consumer credit in emerging markets is a plus.
    To lead and influence General Manager and c-suite leaders in the business, exceptional interpersonal and presentation skills are crucial.

    Apply via :

    jobs.ashbyhq.com

  • Android Engineering Team Lead

    Android Engineering Team Lead

    We are looking for an Android Engineering Team Lead to join our Repayments product group; where progress, and humility are valued as highly as technical excellence.
    This is a fully remote role, within the following time zone (UTC -1 / UTC+3). Our engineers work remotely from locations such as UK, Europe and Africa. You will be reporting to the group Head of Engineering.
    Expertise

    Our expectations are that you would be comfortable working as part of a team which owns the entire software stack, including the supporting infrastructure, throughout the entire software lifecycle from inception, through production and right the way to decommissioning under a DevOps culture.
    Additionally, you would need to have an extensive background working for a large-scale product and having deep knowledge and experience of Trunk-based development, Clean Architecture, Dependency Injection, Uni-directional data flow (MVI), Feature Toggles, Docker and Azure DevOps.
    If you value the constraints that continuous delivery places upon engineering processes and embrace testing and observability as first order concerns in the development of software, you probably have what it takes to join the team and shape our future.

    Apply via :

    jobs.ashbyhq.com

  • Senior Product Manager

    Senior Product Manager

    Working as a Senior Product Manager in our Retention Group offers the chance to collaborate with very talented groups of inhouse Engineers, Designers and Data Scientists solving real world problems that have a huge scale of impact across Africa.
    It’s an opportunity to work in a company where progress and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.
    Retention are responsible for retaining our customers by continuously providing them with life changing products such as cash loans, insurance, and buy-now-pay-later products.

    Digital Financial Services – We are dedicated to offering our customers financial services, such as cash loans, through our M-KOPA App and across our key markets.
    Eligibility -Collaborate with data scientists to implement real-time eligibility decisioning, enabling M-KOPA to determine if a customer is eligible for financial services.
    Identity – Responsible for ensuring M-KOPA users can seamlessly and securely authenticate across our suite of apps.
    Fraud – working to identify Fraud and malicious Intent whilst protecting users.
    Customer Interactions – Responsible for direct interactions with customers, including the native Android app, SMS, and USSD services.

    Apply via :

    jobs.ashbyhq.com

  • Partnerships Manager Corporate Partnerships Manager Strategic Partnerships Manager

    Partnerships Manager Corporate Partnerships Manager Strategic Partnerships Manager

    Are you passionate about driving impactful collaborations and creating strategic partnerships? Join us as a Partnerships Manager, at M-KOPA, where we blend innovation with purpose, using cutting-edge technology to enhance customer experiences while making a positive social and environmental impact.
    As the Partnerships Manager at M-KOPA, you will be at the helm of our most crucial collaborations, shaping the trajectory of our strategic alliances. This role is more than just managing partnerships; it’s about leading transformative projects and driving impactful outcomes with our key partners, including Turaco, Safaricom, and Airtel.
    Your mission goes beyond project management. With your expertise, you’ll be the architect of our partnership strategy, designing and executing high-impact initiatives that align with M-KOPA’s vision. From orchestrating complex projects to ensuring seamless collaboration and mutual growth, your role will be pivotal in advancing our goals.
    But that’s just the beginning. Your leadership will unlock new dimensions of success, as you implement robust processes, safeguard our agreements, and continuously enhance our operations. Your focus on effective communication and strategic problem-solving will drive innovation and ensure that every partnership not only meets but exceeds expectations.
    In this role, you will have the opportunity to shape and implement our partnership strategy, ensuring every collaboration is strategically aligned and impactful. As you lead and oversee these pivotal projects, you’ll also identify potential risks and challenges, crafting proactive mitigation strategies to keep everything on track. Your ability to prepare insightful reports on project progress, key performance indicators, and milestones will be crucial. You’ll conduct thorough post-project evaluations to drive ongoing improvement and ensure our projects not only meet but exceed expectations. Your contributions will directly influence our ability to forge successful alliances and advance our mission.
    We seek a leader who embodies our core values of progress, innovation, and collaboration, someone who can inspire and drive change while excelling in a dynamic environment.

    To excel in this role, you’ll need:

    A Bachelor’s Degree in Project Management, Business Administration, or a related field; a PMP Certification is a plus.
    At least five years of experience in a similar role, demonstrating your strong organizational skills and ability to multitask effectively.
    Excellent communication and interpersonal skills to collaborate seamlessly with diverse teams and partners.
    Strategic thinking and problem-solving abilities to drive successful outcomes in a fast-paced environment.
    Proficiency in project management tools and familiarity with the PAYGO industry will be advantageous.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Strategy Manager – Credit

    Strategy Manager – Credit

    We are looking for a Strategy Manager -Credit to join our credit team in Kenya, where progress, and humility are valued as highly as technical excellence.
    The role is similar to an analytical project manager, bridging credit experience, qualitative observations, economic and behavioral research and technical data analytics to answer key questions about M-KOPA’s credit portfolio. To excel in his role you will require the ability to clearly identify a problem, scope an approach to understanding the problem, manage analytical workflow to answer the questions at hand, and clearly communicate actionable recommendations.
    The best part will be leading analysis, management and communications regarding credit performance of the company’s portfolio, customers, and products and services. This includes managing multi-source data analysis, designing experiments, testing hypotheses, and the compiling presentations and reports used internally and by external stakeholders. We are looking for someone with a strong background in strategic planning and execution. This is an exciting opportunity to bring onboard your experience in formulating, implementing, and monitoring strategic credit plans that align with business objectives and drive growth. Your objective will be to provide actionable insights to understand and influence consumer credit behavior.

    What’s exciting about this role?
    Strategy on Credit Management :

    Evaluates whether Business proposals meet sound business criteria and credit risk falls within acceptable parameters, approve, and recommends appropriate credit facilities including terms or conditions of facilities.
    Bring on board you strategy or management consulting, experience in a top international or cross-market firm.
    Provide thought leadership and contribute to the development of our company’s strategic direction. You will advise senior management on strategic matters, making recommendations based on thorough analysis and industry insights.
    Identify, quantify, and evaluate credit risks in relation to profitability of business proposals and financial viability of Business banking credits.
    Provide quality analysis (typically provided via SQL, R, Python, Excel, and BI visualization tools) to inform management on the credit performance of the portfolio, products, and customers. This includes regular portfolio and product-level reporting as well as managing ad-hoc investigations and causal diagnoses.
    Design and implement initiatives and experiments geared towards improving and maintaining healthy credit performance across M-KOPA’s customer base. This includes working extensively with other departments.
    Keep abreast of industry specific knowledge and key development – stay attuned to industry and market risk development and trends in relation to customers and impact on underlying portfolios.
    Consolidate, analyze, and maintain economic/market data to be used in portfolio analysis, portfolio stress testing, and other departmental objectives as assigned.

    Strategy on Systems Review & Reporting :

    Contribute to the development of credit and financial models to be used by the business, including but not limited to IRSR 9 provisioning and bad debt modeling, cash flow modeling, and predictive loss rate models.
    Monitor and report on key performance metrics on M-KOPA’s core products and pilots, including standard and non-standard forms of portfolio health and delinquency reporting, repayment rates, roll rates, etc.
    Challenge the existing Credit management system, procedures and practices and implement improvements in all areas of Credit management.
    Lead the development of reports to key stakeholders including senior management, country leadership teams, and investors, utilizing graphical analysis, PowerPoint presentations, and verbal and written communications.
    Continue to innovate by testing new data, analytics approaches and models.
    Analyze portfolio performance at a granular segment level on an ongoing basis. Identify trends and conduct root-cause analysis to isolate key performance driver

    Team Management & Stakeholder Management

    Builds relationship with key stakeholders to improve quality of business proposals and turnaround time on pricing and or product launch.
    Routinely communicate technical subject matter clearly to other team members and relevant stakeholders
    Work in partnership with cross-functional teams, fostering a supportive and collaborative atmosphere. Encourage diverse viewpoints and a culture of creativity and problem-solving within the team

    In essence, this role offers you a thrilling opportunity to lead transformative efforts in bad debt provisioning and adjustments , Interventions to improve credit performance, product, service, and pricing decisions
    Expertise
    Our expectations are that your CV reflects a rich blend of technical expertise, practical experience and leadership competencies positioning you as a valuable asset in the field of Credit.

    Work experience in an analytical field such as consumer credit, asset finance, pricing, data science, behavioral research, or strategy consulting, including experience managing teams, portfolios, and projects
    Proficiency in structuring analytical projects and familiarity with tools including SQL, R!, Python, PowerBI, Excel, PowerPoint, Word, as well as a clear understanding of statistics and quantitative methods and best practices
    Credit, data, and financial analysis skills to effectively evaluate and report on key performance metrics
    Knowledge of lending business practices and consumer credit in emerging markets strongly preferred.
    Strong interpersonal and presentation skills to effectively communicate with colleagues and senior stakeholders
    Understanding of business concepts including ROI analysis, discounted cash flow, causality, & statistical significance
    Bachelors or Master’s degree preferably in a quantitative field, including economics, econometrics, data analytics, computer science, statistics, engineering, credit management, finance or behavioral psychology

    Apply via :

    jobs.ashbyhq.com

  • Senior Backend Engineer (E-Mobility)

    Senior Backend Engineer (E-Mobility)

    We are looking for a Senior Backend Engineer to join our Mobility team as we grow and expand our market impact and reach. We use the latest technologies and architectures to build fantastic solutions that help us finance progress in e-mobility, and clean energy adoption.
    As an engineer in Mobility, you will work as a collaborator, placing an emphasis on high quality output observability and monitoring as well as automated testing in all environments, including production, using infrastructure as code demonstrating the unique nature of some of our work.

    Expertise

    Our expectations are that you would be comfortable working as part of a team which owns the entire software stack, including the supporting infrastructure, throughout the entire software lifecycle from inception, through production and right the way to decommissioning under a DevOps culture.
    If you also value e-mobility adoption and the constraints that continuous delivery places upon engineering processes and embrace testing and observability as first order concerns in the development of software, you probably have what it takes to join one of the teams and help shape our future.
    We are looking for good grasp of / and experience with C#.NET, Event Driven Systems, microservices, testing and Deployment.

    Apply via :

    jobs.ashbyhq.com

  • Analytics Engineer

    Analytics Engineer

    We are looking for an Analytics Engineer to join our fast growing Mobility Team; where we finance progress in mobility, and clean energy adoption.
    As an analytics engineer in mobility, you would be working with a cross-functional team both in Mobility and the wider analytics team in the Fintech side of the business. Additionally, you would own analytics datasets and pipelines for the specific product domain and work together with your cross-functional partners to improve our understanding of the area.
    Your role would be focused on Dimensional Data modelling and visualization, Data Engineering, Business and Product Optimization, Cloud Platform Utilization and Data Management.
    You would be building easy to understand and consistently modelled datasets to serve metrics, dashboards and exploratory analysis; including building data transformation pipelines, primarily by using SQL and Python in dbt, and Airflow infrastructure.
    You would also be developing semantic models in Looker, build dashboards and coach users on how to use self-serve capabilities of our platform while working together with software engineers to ensure that the data necessary for analysis is captured well in our systems.

    Expertise

    Our expectation is that you have extensive experience with Python, Java and proficiency in SQL. Additionally, working with data warehouse technologies, and with BI tools such as Looker or Tableau and dimensional data modelling for analytics / big data infrastructures would make you an ideal candidate for the role.
    Experience working with orchestration systems such as airflow working with dbt will equally be essential for this role.

    Apply via :

    jobs.ashbyhq.com

  • Workforce Lead Customer Care Training Officer

    Workforce Lead Customer Care Training Officer

    Are you prepared to embark on an extraordinary journey with M-KOPA?

    We are on the lookout for someone to join our Customer Care team as a Global Workforce Lead. If you are resourceful, organized, and proactive about getting things done, you might be a fit for this exciting opportunity.
    In this role, your main objective will be to support the Customer Care and BPO teams by providing workforce support in-house and to the outsourced BPOs. You will collaborate closely with our Customer Care teams in Kenya, Uganda, Nigeria, Ghana, and South Africa, ensuring seamless operations across these regions.
    Reporting directly to the Global Workforce and Analytics Manager, you will have the chance to contribute to our global operations while benefiting from a supportive managerial structure. You will be expected to provide operational support to the Global workforce team, which includes developing daily operational plans that cover workforce tasks, reporting, intra-day updates, and dashboard updates. As the overall owner and executor of the global workforce strategies, you will work with workforce officers to drive execution and coordinate the adoption of workforce best practices across markets.
    Your role will also involve forecasting call center volumes on a weekly, monthly, and quarterly basis using the provided tools, which will inform hiring and scheduling plans. You will develop and implement Call Center Agents’ schedules across teams at the BPO premises and monitor call center performance in real time to ensure agent optimization. Additionally, you will generate and consolidate real-time, daily, weekly, and monthly call center reports across markets. You will be responsible for providing KPI schedules for annual and quarterly updates, which feed into bonus payments.
    As a leader, you will guide a team of workforce analysts, developing a best-in-class support team across markets. You will conduct performance discussions, coaching, and mentoring sessions to help workforce analysts achieve their overall departmental objectives and key results. Moreover, you will act as the point of contact for all workforce escalations related to people, systems, or processes, engaging with the Global Workforce and Analytics Manager to resolve issues efficiently.
    We are looking for someone with excellent problem-solving abilities who can collaborate with teams across different markets. If you have a Bachelor’s degree in Statistics, Business Administration, Economics, or Actuarial Science, and possess strong analytical and excellent communication skills, then you might be a good fit for our team.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Workforce Analyst

    Workforce Analyst

    We are on the lookout for someone to join our Customer Care team as a Global Workforce Lead. If you are resourceful, organized, and proactive about getting things done, you might be a fit for this exciting opportunity.
    In this role, your main objective will be to support the Customer Care and BPO teams by providing workforce support in-house and to the outsourced BPOs. You will collaborate closely with our Customer Care teams in Kenya, Uganda, Nigeria, Ghana, and South Africa, ensuring seamless operations across these regions.
    Reporting directly to the Global Workforce and Analytics Manager, you will have the chance to contribute to our global operations while benefiting from a supportive managerial structure. You will be expected to provide operational support to the Global workforce team, which includes developing daily operational plans that cover workforce tasks, reporting, intra-day updates, and dashboard updates. As the overall owner and executor of the global workforce strategies, you will work with workforce officers to drive execution and coordinate the adoption of workforce best practices across markets.
    Your role will also involve forecasting call center volumes on a weekly, monthly, and quarterly basis using the provided tools, which will inform hiring and scheduling plans. You will develop and implement Call Center Agents’ schedules across teams at the BPO premises and monitor call center performance in real time to ensure agent optimization. Additionally, you will generate and consolidate real-time, daily, weekly, and monthly call center reports across markets. You will be responsible for providing KPI schedules for annual and quarterly updates, which feed into bonus payments.
    As a leader, you will guide a team of workforce analysts, developing a best-in-class support team across markets. You will conduct performance discussions, coaching, and mentoring sessions to help workforce analysts achieve their overall departmental objectives and key results. Moreover, you will act as the point of contact for all workforce escalations related to people, systems, or processes, engaging with the Global Workforce and Analytics Manager to resolve issues efficiently.
    We are looking for someone with excellent problem-solving abilities who can collaborate with teams across different markets. If you have a Bachelor’s degree in Statistics, Business Administration, Economics, or Actuarial Science, and possess strong analytical and excellent communication skills, then you might be a good fit for our team.

    Apply via :

    jobs.ashbyhq.com