Company Address: Address Chania Avenue, Off ring-road, Kilimani, Nairobi Kenya
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Legal Counsel
The main purpose of the job holder is to make sure that M-KOPA’s business is adhering to law, and to give legal advice and monitor all applicable legal aspects. Key Job Functions Give accurate and timely counsel to executives in a variety of legal topics(regulation, compliance, labor law, partnerships, international ventures, corporate finance etc.) Draft…
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Payroll Assistant
JOB PURPOSE Assist in processing payroll by collecting and updating payroll records Key Job Functions Coordinating with HR department & other departments to ensure all payroll information is received within the timelines Assist in group payroll processing to ensure staff are paid within the timeline Assist in preparing payroll report, and payroll reconciliation report for…
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Phone Returns Officer Senior Software Quality Assurance Analyst Head of Design
We’re looking for a Phone Returns Officer for Kenya within the Retail Department who’s resourceful, organized, and proactive about getting things done. This position’s main objective will be to manage phone servicing, to ensure phones sent for repair are received by the customer within the stipulated SLAs. The position will report to Phone Returns Supervisor.…
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Mobility Field Collections Officer (Kilifi)
JOB PURPOSE: The main purpose of the Mobility Field Collections Officer is to contact customers in arrears to initiate payments and negotiate settlement plans. If agreeable terms cannot be reached, the Collections Officer will initiate escalated collections actions. Key Job Functions Locate and contact debtors and implement repayment schedules and terms Ensure allocated accounts are…
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Regional Sales Training Lead
Key Responsibilities Training and development: Support creation of relevant annual Learning and Development /training calendar through training needs surveys, assessments, reports and feedback survey. Define training out comes to stake holders and ensure all activities are focused on these out comes. Designing appropriate business impactful trainings or learning and development actions that support achievement…
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HR Manager – Employee Experience
Key Job Functions Learning and Development Align the organization’s objectives to the learning agenda at M-KOPA by partnering with line managers to analyze development needs and develop learning strategies and programs to address these needs. Design and implement requisite learning solutions and methods across the organization (Learning systems, Lunch and learn, coaching, secondments, etc). Monitor…
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Fraud Analyst Senior Analytics Engineer Junior Application Security Engineer
Responsibilities Conduct due diligence, process all fraud tickets from Freshdesk with complete data accuracy. Document and track all fraud tickets on fraud SharePoint list correct data and maintain a high standard of data quality, controls, and comprehensiveness regarding all recorded data. Conduct recorded investigations over the phone by interrogating suspects and the claimant to determine…
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Unified Communication Engineer
JOB PURPOSE: Provides high-level of technical support to M-KOPA’s VOIP systems and subsystems, via phone, computer access, and in person. The Unified Communications Engineer: Studies, designs, engineers, constructs, installs, and coordinates changes and upgrades of telecommunications equipment, cabling infrastructure and facilities. Will configure, administrate, design, install, and update VoIP, Voicemail, network and telecommunications cabling, and…
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Information Security Governance, Risk, Compliance (GRC) Lead
Role objective Manage and lead the Security Governance, Risk and Compliance team within M-Kopa, and for its territories. In this role, you will be expected to: Develop an information security framework utilizing industry best practices, e.g., NIST CSF, ISO 27001. Work with business owners and stakeholders to align security policy and standards to wider business…
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Senior Manager Market Development Fraud Intern Senior Application Security Engineer
M-KOPA is seeking a dynamic individual to take a key position within the Kenya Management Team. The Market Development Manager will be responsible for key strategic, business development, analytical and cross-department projects that support the expansion of M-KOPA’s connected asset financing platform. He/she should excel at solving strategic business problems, leading business improvements, and supporting…