Company Address: Address Chania Avenue, Off ring-road, Kilimani, Nairobi Kenya

  • Data Privacy Counsel 

Senior Product Manager

    Data Privacy Counsel Senior Product Manager

    Main Job Responsibilities

    You will undertake privacy program remediation activities, conduct data audits to ensure compliance and provide advice on the impact of data protection efforts.
    You will conduct Data Protection Impact Assessments (DPIAs) and undertake the assessments following data privacy laws.
    You will identify areas of non or partial compliance with privacy law and rectify any issues.
    You will support implementation of essential elements of the Data Protection legislation, such as the principles of data processing, data subjects’ rights, data protection by design and by default, records of processing activities, security of processing, and notification and communication of data breaches.
    You will review our policies following Data Protection Regulation and codes of practice.
    You will maintain comprehensive records of all data processing activities conducted by our company, including the purposes of all processing activities.
    You will develop guidelines and templates clauses and contracts for management of several team members and relationships relating to processing of personally identifiable information.
    You will raise awareness, brainstorm internal communications and training plans and provide data protection advice and support for members of staff.
    You will develop external communication plan for privacy awareness for third parties and partners.
    You will support in management and administration of privacy software and data incident response and data breach notification procedures.
    You will monitor industry best practice and trends for privacy and consumer protection to keep training material up to date.
    You will identify and use opportunities to improve the quality of data privacy processes and standards.
    Promote a culture of data protection compliance across all units of the organization and suppliers involved in processing personal data.
    Support special projects for our company, including privacy certification, audits, new market expansion, legal & privacy compliance.
    Help with data privacy and consumer protection related due diligence, queries for transactions and from team members.

    Experience/ Skills & Competencies/ Licenses & Certifications/ Education Required

    Over five (5) years’ experience working in data protection or privacy compliance.
    Qualified lawyer
    Experience running data privacy operations including data privacy impact assessments, transfer impact assessments, vendor assessments, risk management.
    Experience with data processing operations, including information systems, data security and data protection needs.
    Expertise on Data Protection laws across M-KOPA markets.
    Privacy Related Professional certification (CIPP, CIPT, PECB IEC/ISO 27001, 27701 Implementer or Auditor) an added advantage.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Manager- Environmental Health and Safety

    Senior Manager- Environmental Health and Safety

    Job Purpose

    Join an exciting organization that is operating across markets in Africa. Help us grow and operate safely by ensuring compliance with employee health and safety (EHS) laws and best practices across all M-KOPA markets and facilities.

    Main Functions

    You will ensure compliance with EHS laws, regulations, best practices, and internal procedures across all M-KOPA entities.
    You will develop and implement embed health and safety policies.
    You will champion EHS activities and standards and support M-KOPA to achieve high safety standards across all markets.
    You will partner with the company and leadership and serve as a subject matter expert (SME) regarding the interpretation of local EHS regulations aligning corporate, regional, and local EHS goals and strategies.
    You will manage EHS goals to track progress and advise M-KOPA management on new health and safety risks and develop and implement mitigating plans
    You will manage EHS investor compliance obligations.
    You will coordinate M-KOPA’s employee-led health and safety committees;
    You will lead EHS audits and inspections developing corrective and preventative action plans
    You will conduct periodic reviews and audits (both internally and externally) and implement findings
    You will conduct EHS training programs
    You will develop an EHS budget across all markets
    You will submit EHS reports

    Experience/ Skills & Competencies/ Education Required

    University qualification in a relevant discipline including environmental health & Safety management, security management, risk management, or relevant professional qualifications.
    Recognized EHS Certifications and in-depth knowledge of EHS law, guidelines, and international best practices.
    At least five years’ experience as an EHS professional, with managerial experience.
    Experience performing and overseeing EHS audits, and action plans and maintaining an EHS action and reporting system.

    Apply via :

    jobs.lever.co

  • Market Development Analyst

    Market Development Analyst

    YOU ARE EXCITED ABOUT THIS ROLE BECAUSE YOU WILL:

    Identify opportunities where analysis can guide valuable business and departmental results
    Collect user requirements on main analytic/reporting needs for main departmental data needs
    Query data from several internal and external databases using database languages (e.g., SQL, U-SQL)
    Clean, interpret data and build models using multiple statistical techniques
    Build models, analysis, and transformations on internal data using Excel, SQL and R Test, and QA code to ensure analysis
    Design user-friendly, clear, and impactful presentations of analytic findings
    Improve and refine technical and business processes
    Participate in product, customer, and sales agents’ surveys

    WE ARE EXCITED ABOUT YOU BECAUSE YOU HAVE EXPERIENCE IN:

    3+ years in data analytics roles
    Technical BI, Excel (can maintain complex spreadsheets), and SQL knowledge to query databases
    Analytical mindset and interpretation expertise
    Discuss and describe data-related analysis, and ability to work across departments and geographies
    Field research experience is beneficial
    BSc in Statistics, Mathematics, Data Mining, Computer Science, Economics or related fields will be beneficial
    Additional skills include R, Python, DAX, and PowerBI or other data visualization tools (e.g., Tableau)

    Apply via :

    jobs.lever.co

  • Stock Controller – Nyahururu 

Stock Controller – Garissa 

Stock Controller – Kikuyu 

Stock Controller – Nairobi 

Stock Controller – Naivasha 

Stock Controller – Nyamira 

Stock Controller – Ruiru 

Stock Controller – Taita Taveta 

Stock Controller – Rongo 

Stock Controller -Tala 

Stock Controller -Maralal 

Stock Controller – Limuru

    Stock Controller – Nyahururu Stock Controller – Garissa Stock Controller – Kikuyu Stock Controller – Nairobi Stock Controller – Naivasha Stock Controller – Nyamira Stock Controller – Ruiru Stock Controller – Taita Taveta Stock Controller – Rongo Stock Controller -Tala Stock Controller -Maralal Stock Controller – Limuru

    JOB PURPOSE
    The main purpose of an M-KOPA stock controller is to serve customers and the sales team by distributing stock and helping customers with troubleshooting and servicing.
    You will report to the Retail Team Leader.
    Main Job Responsibilities

    Inventory management: You will receive, issue stock, and take stock
    Reverse logistics: You will complete phone swap and phone returns
    Sales support: You will acquire and upgrade sales
    Customer service: You will log, troubleshoot, follow up and resolve customer issues and general inquiries
    After-sales service: You will proactively follow-up phone servicing, contact customers, and ensure the customer collects the phone
    Branding: You will ensure that all posters and marketing materials at the depot are in good condition and visible
    Any other tasks assigned

    EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED

    At least 1 year’s experience in customer care or inventory management, preferably in a phone-selling company
    Tech-savvy with a smartphone bias
    Front office management is an added advantage
    Computer literate
    A diploma in business or a related field, a degree in any field is an added advantage

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Analytics Engineer

    Senior Analytics Engineer

    YOU ARE EXCITED ABOUT THIS ROLE BECAUSE YOU WILL

    Together with your cross-functional partners you will define key metrics for the product area: how do we measure success?
    You will build easy to understand and consistently modelled datasets to serve metrics, dashboards and exploratory analysis
    You will develop semantic models in Looker, build dashboards and coach users on how to use self-serve capabilities of our platform
    Working together with software engineers you will ensure that the data necessary for analysis is captured well in our systems
    You will build data transformation pipelines, primarily by using SQL and Python in dbt + Airflow infrastructure
    Throughout this process you will apply best practices to build reliable, well tested, efficient, documented data assets

    WE ARE EXCITED ABOUT YOU BECAUSE YOU HAVE EXPERIENCE IN

    You’ll have experience working in the following area dimensional data modelling for analytics / data warehouses / big data infrastructures
    High proficiency in SQL (any dialect)
    Experience programming in Python, Java or another language
    5+ years experience working with SQL
    3+ years working with data warehouses technologies
    3+ years experience working with BI tools such as Looker or Tableau
    2+ years experience working with a transformation tool such as dbt
    Experience working with orchestration systems such as airflow
    Technical degree is plus, but not a must

    Apply via :

    jobs.lever.co

  • Head of Financial Planning and Analysis

    Head of Financial Planning and Analysis

    Roles and Responsibilities

    Support senior management in translating financial information into effective commercial strategy.
    Prepare and update the Group’s long-term financial and strategic planning model.
    Provide insights to senior management around financial modeling, forecasts, and profitability.
    Lead annual group budget cycle, including setting a timetable, agreeing on deliverables, and monitoring the provision of budget information from business units.
    Review budget submissions and consolidated P&L, balance sheet, and cash flow schedules, providing challenges where necessary to ensure robust budgets are submitted to the Board for approval.
    Analyse financial and operational results to redirect company strategy and execution. This includes identifying and recommending new revenue, productivity, or cost savings initiatives. Or holding the budget accountable for budget control.
    Manage the Pricing team balancing competitive pricing which delivers desired margins and improved loss rates
    Preparing business cases to support new investment, strategic, and other business decisions.
    Line management responsibilities for assigned staff e.g. finance analysts and pricing team

    Skills Required

    Passion for M-KOPA’s social mission and improving the lives of our customers.
    Qualified accountant
    >7 years of relevant work experience
    Good commercial awareness
    Strong analytical skills with the ability to interpret raw data and translate it into clear, concise information
    Ability to explain complex financial data to non-finance individuals
    Strong communication and presentation skills
    Problem-solving skills and the ability to think creatively
    Confidence to justify and implement change
    Team leadership

    Apply via :

    jobs.lever.co

  • Process Operations Manager

    Process Operations Manager

    The position will report to the Director of Mobility.
    In this role, you’ll be expected to

    Lead on the conceptualization, testing, and optimization of new and existing processes in ways that accelerate sustainable business growth and consumer protection;
    In collaboration with our software product management team, work to deploy automation software to drive more efficiency and accountability across the business
    Lead the department’s insurance offering for customers, from policy structuring to process design to claims processing, as well as accident management and repairs
    Design and manage all logbook operations and administration from start to finish, including liaising with NTSA and setting up processes for serving customers effectively
    Take full ownership of our master list of critical processes, and work with department owners to hold teams accountable for process adherence and compliance
    Lead the setup of a team of professionals driven by process excellence, and support the development of other team members through coaching, mentoring, and shared learning

    Education

    Bachelor’s degree preferred

    Experience

    Minimum of 3-5 years of professional experience in administration and operations within the asset finance, insurance, and/or transportation industries.
    Strong preference for candidates with a strong understanding of motorbike financing processes

    You Might Be A Good Fit If You Love

    Ask yourself, “how can I make this process more automated and efficient?”
    Thinking in terms of end-to-end systems, and how different pieces fit together;
    Using data to create insights, drive action, and transparently measure outcomes;
    Working in a start-up team but enjoy bringing more structure to the way things work;

    Apply via :

    jobs.lever.co

  • Senior Finance Analyst – Pricing & Margins

    Senior Finance Analyst – Pricing & Margins

    You will support the business in making informed pricing decisions to ensure profitable growth and reports to the business the impact on the margins that those pricing decisions will have. Important to this will analyse the variances between the originally priced margins and those based on actual results, presenting these to the business and holding the business owners to account on actions to improve those margins.
    You will report into the Head of Financial Pricing and Analysis, role is to be based in Nairobi, this role is Remote.
    YOU ARE EXCITED ABOUT THIS ROLE BECAUSE

    Draft, review and suggest pricing for our products. This includes managing our pricing model, updating assumptions, managing new pricing requests, and communicating pricing changes.
    Lead the monitoring, analysis and presentation of unit economics’ calculations, including calculation of steady state contribution margins by product category, comparison of actual margins vs. priced expectations, and diagnosis and recommendations for interventions to improve margin.
    Lead our margin analysis model to ensure success on the commercial side of the business to maximize revenues.
    Partner with cost center owners to assist them in monitoring and achieving margin improvements.
    Manage the pricing and margin assumptions in the annual budgeting process and monthly updates to ensure accurate pricing and margin information is used to base decisions for future investment on.
    Oversee the uploading of payments plans and manage communication of pricing details to BI and other teams
    Review and suggest improvements to our pricing models. This may include using historical data to help predict more accurate pricing, adding in more product inputs to lead more efficient pricing or incorporating internal customer feedback.

    WE’RE EXCITED ABOUT YOU BECAUSE

    You’ll have previous work experience as a Finance Analyst or similar role
    Financial story teller with skills and confidence to lead challenging meetings with senior management
    Experience working in a pricing team
    Experience of lending business practices and products
    Sound knowledge of data analysis and forecasting models.
    Expert skills in Excel and PowerPoint
    Experience working in a pricing team
    Experience of lending business practices and products
    Sound knowledge of data analysis and forecasting models.
    BSc/BA or relevant certification (e.g. CFA/CPA)
    MSc/MBA

    Apply via :

    jobs.lever.co

  • Employee Health and Safety Manager

    Employee Health and Safety Manager

    Job Purpose
    Join an exciting organization that is operating across markets in Africa. Help us grow and operate safely by ensuring compliance with employee health and safety (EHS) laws and best practices across all M-KOPA markets and facilities.
    Main Functions

    You will ensure compliance with EHS laws, regulations, best practices, and internal procedures across all M-KOPA entities.
    You will develop and implement embed health and safety policies.
    You will champion EHS activities and standards and support M-KOPA to achieve high safety standards across all markets.
    You will partner with the company and leadership and serve as a subject matter expert (SME) regarding the interpretation of local EHS regulations aligning corporate, regional, and local EHS goals and strategies.
    You will manage EHS goals to track progress and advise M-KOPA management on new health and safety risks and develop and implement mitigating plans
    You will manage EHS investor compliance obligations.
    You will coordinate M-KOPA’s employee-led health and safety committees;
    You will lead EHS audits and inspections developing corrective and preventative action plans
    You will conduct periodic reviews and audits (both internally and externally) and implement findings
    You will conduct EHS training programs
    You will develop an EHS budget across all markets
    You will submit EHS reports

    Experience/ Skills & Competencies/ Education Required

    University qualification in a relevant discipline including environmental health & Safety management, security management, risk management, or relevant professional qualifications.
    Recognized EHS Certifications and in-depth knowledge of EHS law, guidelines, and international best practices.
    At least five years’ experience as an EHS professional, with managerial experience.
    Experience performing and overseeing EHS audits, and action plans and maintaining an EHS action and reporting system.

    Apply via :

    jobs.lever.co

  • Senior Product Manager

    Senior Product Manager

    ABOUT THIS ROLE
    Product management can mean a lot of different things at different companies. At M-KOPA we see product management as the sum total of the through line from understanding our users and delivering this end to end with our product delivery teams. Have you ever wanted to solve the challenges of financial inclusion and empower people to improve their lives? Have you wanted to create software products for a Fintech doing just that at the scale of millions of Customers? Here’s your chance. You can take on a senior product role at M-KOPA, focus on how to meet our customers’ long-term financing needs and create some amazing software products to do so.
    You will start out reporting to the Group Product Manager for Retention; that said M-KOPA is growing fast and the product you own is likely to change eventually.  This role is fully Remote role, within the following time zone (UTC -1 / UTC+3).
    YOU ARE EXCITED ABOUT THIS ROLE BECAUSE YOU WILL;

    You will consult with your Group PM to set clear and OKRs for your Group. You will manage your product and available resources to achieve your OKRs.
    You must be committed to the psychological safety of your team and all those around you
    You have a demonstrated experience with a product approach that puts Discovery before Delivery and early learning before a featured solution.
    You already to start new products, solve new problems that haven’t been solved before, and to lead.
    You will have big ideas and you will hear big ideas from our customers and leaders across M-KOPA. You will focus the collaborative conversation onto the problem we have to solve and arrive at a prioritized list of clear tests of the most important hypotheses.
    You will lead Discovery with our Design team to make sure we understand the problem we’re solving and you’ll improve on the solutions from there based on data gathered from testing hypotheses.
    You will work with market research teams to understand user needs, define a vision for the product, and advocate for the customer throughout the product lifecycle.
    You have a bias for looking first in the data for answers and a tendency to monitor data dashboards for insights daily.
    We’re looking for a captivating story teller who can tell stories to our execs and senior leaders within the business.
    You have a strong sense of UI/UX design principles to help inform good product design choices in collaboration with our Design team.
    Using agile product process, you will write and move your user stories through refinement to meet our definition of ready.
    You will collaborate with engineering during the Delivery cycle to manage engineering constraints when they arise, with a bias towards shipping valuable work each sprint, learning, and iteratively improving based on data.
    You enjoy communicating visually. You are comfortable refining wireframes and process maps to guide Discovery.
    You lead by example, modeling Product Management best practices for the product team and the business. You are comfortable advocating for process improvements to clear the path for you and others achieve your OKRs

    WE’RE EXCITED ABOUT BECAUSE YOU HAVE EXPERIENCE IN

    You have at least 4 years experience in software product management
    Experience using data to lead product decisioning
    Experience leading multi functional teams
    Build winning teams who feel understand the teams missions
    You like to improve and can demonstrate taking the initiative

    Apply via :

    jobs.lever.co