Company Address: Address Chania Avenue, Off ring-road, Kilimani, Nairobi Kenya

  • Warehouse Operations Lead

    Warehouse Operations Lead

    Overview

    You will be responsible for leading a team of inventory and warehouse officers to manage and oversee inventory control and stock management within M-KOPA Warehouse. Your responsibilities are to ensure the efficient tracking, maintenance, and organization of inventory, as well as leading a team to achieve nil stock variances.
    You will report to the Warehouse Operations Manager. This is an on-site role in Nairobi, Central Business Park.

    Key Job Functions

    Inventory Tracking and Record-Keeping  

    Ensure accurate tracking of inventory levels, both incoming and outgoing. This involves monitoring stock levels and making sure that the data on systems and trackers is up-to-date.
    Conduct cycle counts, including researching and documenting inventory discrepancies, to identify root causes and propose solutions.
    Coordinate the fulfillment of daily orders by ensuring proper stock supply planning from the Ready-For-Sale (RFS) and sourcing team and proper order planning for RFS’s units 
    Leveraging inventory management systems in place to streamline processes and maintain accurate stock records at all times.
    Own the creation of part numbers and descriptions on the inventory management systems.

    Optimize warehouse and storage  

    Optimize inventory systems as well as warehouse layout to determine how quickly and easily accessible stock is for efficient picking methods.
    Determine aged stock seating in the warehouse.
    Implementing inventory control processes to minimize losses due to theft, damage, or obsolescence.
    Identify areas for process improvement and implement changes to enhance inventory management efficiency.
    Ensure compliance with all relevant regulations and industry standards related to inventory management.

    Reporting and documentation

    Manage the inventory tracking system to record deliveries, shipments, and stock levels.
    Generate reports on inventory performance, such as transactions, stock levels, and other relevant metrics, to inform decision-making.
    Perform daily audits and publish daily reports to ensure the accuracy of system quantities in all warehouse locations.
    Conducting weekly audits to verify the accuracy of inventory records and identify discrepancies.

    Supervisory responsibilities

    Provide training and support to inventory officers to ensure they are knowledgeable about inventory processes and best practices.
    Oversee the job assignments and activities of the inventory control staff.  
    Collaborate with the warehouse operations manager to provide performance evaluations that are timely and constructive.

    Experience/ Skills & Competencies/ Licences & Certifications/ Education Required

    3 + years experience in managing logistical and warehouse operations 
    Bachelor’s degree in a related field
    People leadership and management experience in any similar capacity
    Deep understanding of Warehouse Management Systems 
    Good understanding of Kaizen to implement the 6s standards 
    Understanding raw material inventory and the movement of finished goods
    Track record of hitting tight deadlines without compromising on quality of execution
    Excellent analytical and problem-solving skills
    Ability to communicate with all levels of leadership and drive action 
    Integrity and openness, combined with a commitment to good governance

    Apply via :

    jobs.ashbyhq.com

  • Sales Executives

    Sales Executives

    Responsibilities

    Monitor and deliver set sales targets within the designated territory.
    Achieve and surpass sales targets of M-KOPA products by developing local networks.
    Uphold the brand values of M-KOPA, including ensuring the M-KOPA retail point standard and guidelines are adhered to.
    Recruit, train, coach, mentor & supervise a field-based team of Direct Sales Representatives (DSR) to meet the set targets in line with M-KOPA business goals.
    Keenly monitor and evaluate the performance of DSRs to meet the performance standards.
    Manage DSR inventory and resolve audit recommendations in line with M-KOPA audit resolution guidelines.
    Design Sales and Marketing Strategy for the team to ensure Weekly, Monthly, and Quarterly sales targets are reached.
    Monitor and analyze the performance of Marketing campaigns.
    Report writing

    Requirements

    B.Sc. or a Higher National Diploma Holder in any related field
    2 years of Sales experience in FinTech Microfinance, Insurance, Telecommunications, Mobile-Money, FMCG, or other products/services in Nigeria.
    Excellent sales and negotiation skills
    Ability to motivate and lead a team.
    Planning, Organization, and Conflict-resolution skills
    Excellent Presentation, Communication, Coaching, and People Skills
    Great at leading a wide array of people to perform.
    Ability to work calmly under pressure.
    Should have a process-oriented mindset.

    Apply via :

    jobs.ashbyhq.com

  • Associate Application Security Engineer 


            

            
            Associate Information Security Engineer

    Associate Application Security Engineer Associate Information Security Engineer

    As an Engineer, you will be providing support and testing M-KOPA devices for security flaws, particularly mobile phones. Physically performing hardware vulnerability reviews of M-KOPA mobiles, IoT and automotive devices, writing custom Proof-of-Concept code and carrying out internal penetration testing against applications and assisting with internal red teaming engagements.

    Overview

    This role would involve learning and conducting in-depth hardware penetration testing, particularly for Android mobile, iOS, and embedded systems.

    Additionally, you would be assisting in the identification and discovery of hardware zero-day vulnerabilities in a range of mobile devices, applications, and the underlying kernels through hardware fuzzing, software fuzzing, and low-level reverse engineering.

    Expertise

    Our expectation is that you have fundamental knowledge of Android applications, IoT devices and hardware hacking, with proper understanding of firmware architectures, mobile operating systems and low-level memory interfaces such a JTAG, UFS and eMMC.

    If you have experience with penetration testing / red teaming engagements, with an excellent knowledge of the Linux OS, kernel, virtualization technologies and can use a multitude of tools, from logical analyzers and oscilloscopes, to soldering irons and custom boards to access low level microprocessors and exploit challenging systems, then this might just be the role for you.

    We are particularly interested in a background / experience with hardware hacking, phone hacking or phone security.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Sales Executive 


            

            
            Product Analyst – Fintech

    Sales Executive Product Analyst – Fintech

    Responsibilities

    Monitor and deliver set sales targets within the designated territory.
    Achieve and surpass sales targets of M-KOPA products by developing local networks.
    Uphold the brand values of M-KOPA, including ensuring the M-KOPA retail point standard and guidelines are adhered to.
    Recruit, train, coach, mentor & supervise a field-based team of Direct Sales Representatives (DSR) to meet the set targets in line with M-KOPA business goals.
    Keenly monitor and evaluate the performance of DSRs to meet the performance standards.
    Manage DSR inventory and resolve audit recommendations in line with M-KOPA audit resolution guidelines.
    Design Sales and Marketing Strategy for the team to ensure Weekly, Monthly, and Quarterly sales targets are reached.
    Monitor and analyze the performance of Marketing campaigns.
    Report writing

    Requirements

    B.Sc. or a Higher National Diploma Holder in any related field
    2 years of Sales experience in FinTech Microfinance, Insurance, Telecommunications, Mobile-Money, FMCG, or other products/services in Nigeria.
    Excellent sales and negotiation skills
    Ability to motivate and lead a team.
    Planning, Organization, and Conflict-resolution skills
    Excellent Presentation, Communication, Coaching, and People Skills
    Great at leading a wide array of people to perform.
    Ability to work calmly under pressure.
    Should have a process-oriented mindset.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Human Resources Operations – Team Lead 


            

            
            Senior Analytics Engineer 


            

            
            Senior Associate – Internal Audit 


            

            
            Android Engineer 


            

            
            Production Planning Analyst 


            

            
            Head of HR Operations 


            

            
            Junior Manager – HR Operations 


            

            
            Analytics Engineer Team Leader 


            

            
            Head of Technical Products (Strategy)_ E-Mobility 


            

            
            Senior Embedded Software Engineer 


            

            
            Strategy and Operations Analyst 


            

            
            Product Analyst – Repayments 


            

            
            Facilities Manager 


            

            
            Sales Executive Nairobi and Nakuru

    Human Resources Operations – Team Lead Senior Analytics Engineer Senior Associate – Internal Audit Android Engineer Production Planning Analyst Head of HR Operations Junior Manager – HR Operations Analytics Engineer Team Leader Head of Technical Products (Strategy)_ E-Mobility Senior Embedded Software Engineer Strategy and Operations Analyst Product Analyst – Repayments Facilities Manager Sales Executive Nairobi and Nakuru

    Job Purpose:

    As the HR Operations Team Lead, you will oversee the day-to-day management of HR contracts and documents, while also providing leadership and guidance to the HR Operations team.
    Your focus will be on enhancing transactional efficiency, ensuring data accuracy, and supporting the team in delivering high-quality service to our employees in all our markets (KE, UG, GH,NG).
    You will work closely with the Senior Manager – Shared Services to drive impactful initiatives that enhance transactional efficiency in HR operations while at the same time coach and mentor the junior team.

    What you will do:

    Supervise the HR Operations team, providing clear direction, coaching, and performance feedback to drive individual and team success.
    Responsible for overseeing and handling day-to-day processes such as system updates, letter generation, and contract renewals, while also assisting in the management of cyclical events such as compensation adjustments for all our markets.
    Implement strategies to foster a culture of ownership and accountability within the team, including defining roles, setting performance metrics, and implementing improvement initiatives.
    Drive continuous improvement in HR operations by optimizing processes, leveraging automation tools, and conducting regular audits to ensure efficiency and compliance.
    Serve as the primary point of contact for data queries and issues, liaising with internal stakeholders to resolve issues and improve data integrity.
    Manage contracts and documents related to HR operations, including vendor contracts, employee agreements, and compliance documents, ensuring accuracy and completeness.
    Collaborate with HR Centers of Excellence and Business Partners to align operational processes with strategic goals and evolving business needs.
    Oversee payroll operations, including coordinating with internal and external stakeholders to ensure timely and accurate payroll processing.
    Stay abreast of industry best practices and regulatory changes, recommending updates to policies and procedures as needed to support organizational growth and compliance.

    You Might be A Good Fit if:

    Bachelor’s degree in Human Resources, Business Administration, or a related field.
    3-5 years of experience in HR operations, with a focus on contract and document management.
    Strong leadership and team management skills, with a track record of driving performance and development.
    Experience with HRIS and payroll systems, with a proficiency in data analysis and reporting.
    Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.
    Knowledge of employment laws and regulations, with a commitment to maintaining compliance and upholding ethical standards.
    Proven ability to thrive in a fast-paced, dynamic environment, with a focus on continuous improvement and innovation.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Product Analyst – Repayments

    Product Analyst – Repayments

    Working as a Product Analyst within our FinTech Repayments Group offers the chance to collaborate with colleagues based in Europe and Africa solving real world problems that have a huge scale of social impact across Africa.

    Are you looking for an opportunity to work in a company where progress and humility are valued as highly as technical excellence?
    At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.

    What does day-to-day look like and how do your skills compare?

    Analysis of Digital Financial Services Data – end-to-end analytics workflow that includes defining critical metrics, experimentation, analysis, and building meaningful dashboards.
    Squads – working closely with our Product Managers, Designers and the User Research teams that lead on qualitative customer research, A/B testing .
    Machine learning – collaborating closely with our Analytics and Machine Learning engineers who are responsible for data orchestration and managing our machine learning models.
    Insights – delivering insightful presentations that help shape commercial decisions in our FinTech group.
    Problem Solving – advising and researching on complex business problems that affect our repayment cycles.

    Apply via :

    jobs.ashbyhq.com

  • Head of Technical Products (Strategy)_ E-Mobility

    Head of Technical Products (Strategy)_ E-Mobility

    Are you looking for an opportunity to work in a company where progress and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organization.

    You can join our journey too as a Head of Product_ E-Mobility

    As one of Africa’s leading fintech lenders, M-KOPA issues millions of micro-loans to our customers every year with a focus on financial inclusion for empowering assets, including Smartphones, Digital Financial Services, and now Electric Motorbikes.
    M-KOPA is positioned to lead the African e-Mobility financing sector and as the Head of Product, you will be part of this objective.

    You will be based in Nairobi or be able to travel there frequently and will report to Managing Director of M-KOPA Mobility.

     In this role, you’ll be expected to :

    Know all things electric mobility – from battery supply chains to battery management system AI algorithms to future price curves to electric charger types to manufacturing assembly tax benefits
    Be a key leader in defining the product strategic direction of M-KOPA’s electric mobility business
    Design, run, and iterate M-KOPA’s electric vehicle and electric charging / swapping tests and feed that input back into product evolution
    Manage M-KOPA’s electric vehicle, charging infrastructure, and supply chain partners

    We foster a very low-ego environment at M-KOPA, a place where diversity, innovation and collaboration sit comfortably with commercial growth and social impact. The team prizes psychological safety above all. We have a Discovery first approach. Meaning you get to make very clear cases for prioritization of the solutions we develop.

    Your application should include;

    Evidence of Data Driven Product Development and management
    Successful collaborations with cross-functional team members
    Experience working closely with external stakeholders such as supply chain partners
    Technical experience with products involving electric vehicles and/or lithium ion batteries and/or EV battery management systems and/or finance lease software systems.

    You Might Be A Good Fit If:

    Minimum of [5] years of professional experience working as a Head of Product or Sr. Product manager
    Priority will be given to those with deep technical experience with products involving electric vehicles and/or lithium ion batteries and/or EV battery management systems and/or finance lease software systems.
    Priority will be given to those with market experience in the markets M-KOPA operates in
    You are passionate about products and product management and leading product teams
    You are passionate about electric mobility and lithium-ion batteries and engaging with motorbike drivers, riders and EV companies
    You understand and appreciate the power of credit financing for underbanked populations
    You have experience building electric mobility products and services
    You thrive equally as well in the field engaging with and running customer tests as you do in the Board room reporting on key metrics and building long-term strategy
    You thrive in a fast paced, highly dynamic, work environment
    Be excited about the future of electric mobility and all the social and customer benefits it brings
    You like to have fun and being apart of a close-knit team

    Apply via :

    jobs.ashbyhq.com

  • Junior Manager – HR Operations

    Junior Manager – HR Operations

    Job Purpose:

    As the Junior Manager – HR Operations, you will oversee the day-to-day management of HR contracts and documents, while also providing leadership and guidance to the HR Operations team.
    Your focus will be on enhancing transactional efficiency, ensuring data accuracy, and supporting the team in delivering high-quality service to our employees in all our markets (KE, UG, GH,NG).
    You will work closely with the Senior Manager – Shared Services to drive impactful initiatives that enhance transactional efficiency in HR operations while at the same time coach and mentor the junior team.

    What you will do:

    Supervise the HR Operations team, providing clear direction, coaching, and performance feedback to drive individual and team success. 
    Responsible for overseeing and handling day-to-day processes such as system updates, letter generation, and contract renewals, while also assisting in the management of cyclical events such as compensation adjustments for all our markets.
    Implement strategies to foster a culture of ownership and accountability within the team, including defining roles, setting performance metrics, and implementing improvement initiatives. 
    Drive continuous improvement in HR operations by optimizing processes, leveraging automation tools, and conducting regular audits to ensure efficiency and compliance. 
    Serve as the primary point of contact for data queries and issues, liaising with internal stakeholders to resolve issues and improve data integrity. 
    Manage contracts and documents related to HR operations, including vendor contracts, employee agreements, and compliance documents, ensuring accuracy and completeness. 
    Collaborate with HR Centers of Excellence and Business Partners to align operational processes with strategic goals and evolving business needs. 
    Oversee payroll operations, including coordinating with internal and external stakeholders to ensure timely and accurate payroll processing. 
    Stay abreast of industry best practices and regulatory changes, recommending updates to policies and procedures as needed to support organizational growth and compliance. 

    You Might be A Good Fit if:

    Bachelor’s degree in Human Resources, Business Administration, or a related field. 
    3-5 years of experience in HR operations, with a focus on contract and document management. 
    Strong leadership and team management skills, with a track record of driving performance and development. 
    Experience with HRIS and payroll systems, with a proficiency in data analysis and reporting. 
    Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization. 
    Knowledge of employment laws and regulations, with a commitment to maintaining compliance and upholding ethical standards. 
    Proven ability to thrive in a fast-paced, dynamic environment, with a focus on continuous improvement and innovation.

    Apply via :

    jobs.ashbyhq.com

  • Head of Commercial _ E- Mobility 


            

            
            Head of Operations _ E- Mobility 


            

            
            Human Resources Operations – Team Lead 


            

            
            Senior Lead – Inventory 


            

            
            Warehouse Operations Lead

    Head of Commercial _ E- Mobility Head of Operations _ E- Mobility Human Resources Operations – Team Lead Senior Lead – Inventory Warehouse Operations Lead

    Are you looking for an opportunity to work in a company where progress and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organization.

    You can join our journey too as a Head of Commercial_ E-Mobility

    As one of Africa’s leading fintech lenders, M-KOPA issues millions of micro-loans to our customers every year with a focus on financial inclusion for empowering assets, including Smartphones, Digital Financial Services, and now Electric Motorbikes.
    M-KOPA is positioned to lead the African e-Mobility financing sector and as the Head of Commercial, you will be part of this objective.

    You will be based in Nairobi or be able to travel there frequently and will report to Managing Director of M-KOPA Mobility.

     In this role, you’ll be expected to :

    Know all things electric mobility – from battery supply chains to battery management system AI algorithms to future price curves to electric charger types to manufacturing assembly tax benefits
    Be a key leader in defining the product strategic direction of M-KOPA’s electric mobility business
    Design, run, and iterate M-KOPA’s electric vehicle and electric charging / swapping tests and feed that input back into product evolution
    Manage M-KOPA’s electric vehicle, charging infrastructure, and supply chain partners

    We foster a very low-ego environment at M-KOPA, a place where diversity, innovation and collaboration sit comfortably with commercial growth and social impact. The team prizes psychological safety above all. We have a Discovery first approach. Meaning you get to make very clear cases for prioritization of the solutions we develop.

    Recognised twice by the Financial Times as one Africa’s fastest growing company (2022 and 2023) and by the TIME100 Most influential companies in the world 2023 , we’ve served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa.

    At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

    Your application should include;

    Evidence of Data Driven Product Development and management
    Successful collaborations with cross-functional team members
    Experience working closely with external stakeholders such as supply chain partners
    Technical experience with products involving electric vehicles and/or lithium ion batteries and/or EV battery management systems and/or finance lease software systems.

    You Might Be A Good Fit If:

    Minimum of [5] years of professional experience working as a Head of Product or Sr. Product manager
    Priority will be given to those with deep technical experience with products involving electric vehicles and/or lithium ion batteries and/or EV battery management systems and/or finance lease software systems.
    Priority will be given to those with market experience in the markets M-KOPA operates in
    You are passionate about products and product management and leading product teams
    You are passionate about electric mobility and lithium-ion batteries and engaging with motorbike drivers, riders and EV companies
    You understand and appreciate the power of credit financing for underbanked populations
    You have experience building electric mobility products and services
    You thrive equally as well in the field engaging with and running customer tests as you do in the Board room reporting on key metrics and building long-term strategy
    You thrive in a fast paced, highly dynamic, work environment
    Be excited about the future of electric mobility and all the social and customer benefits it brings
    You like to have fun and being apart of a close-knit team

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Guest Relations Officer

    Guest Relations Officer

    Are you seeking a role in a company that values progress, humility, and technical excellence equally? At M-KOPA, we have a dedicated guest and global administration team of professionals committed to fostering an environment where every team member feels valued. We prioritize knowledge sharing and continuous learning to support personal and professional growth. Join us in creating a culture of excellence and inclusivity!​​​​​​​

    Are you someone who thrives on creating a warm and welcoming environment? We’re on the lookout for a Guest Relations Officer to join our team at M-KOPA! In this role, you’ll be instrumental in fostering a positive workplace atmosphere by warmly welcoming clients, efficiently managing travel arrangements and visas, and ensuring seamless office operations. Reporting directly to the Senior Administration Manager, you’ll play a pivotal role in maintaining security, managing logistics, and providing crucial administrative support to enhance overall workplace efficiency.

    What you will do:

    Travel Coordination

    In this role, you facilitate seamless domestic travel by handling flight bookings, and maintaining schedules. Your role extends to organizing efficient airport transfers for all trips and managing visa applications for our team in the Kenya market. Additionally, you play a pivotal role in ensuring a positive client experience by assisting them in navigating our office premises. We want all our clients to feel welcomed in our office.

    Administrative Support

    In this role, you’ll be the friendly voice of our company, managing professional call handling by promptly answering, forwarding, and screening calls with a warm and welcoming attitude. Alongside this, you’ll provide invaluable support to your colleagues by assisting with administrative tasks, scheduling appointments, and ensuring office operations run smoothly. You’ll also take charge of preparing meeting and training rooms to create welcoming spaces for our team and guests. Your dedication to delivering top-notch customer service will ensure that everyone who walks through our doors feels valued and supported. Additionally, you’ll be proactive in handling any unexpected administrative tasks, contributing to the overall efficiency of our office operations

    Positive Workplace Environment

    As a guest relations officer, you play a vital role in maintaining safety and hygiene standards in the reception area. Your responsibilities include coordinating courier services, welcoming clients and visitors warmly, assisting with office navigation, and contributing to workplace security by issuing badges, conducting checks, and maintaining visitor logs.

    Your application should include:

    Your experience in facilitating seamless domestic travel by handling flight bookings, and maintaining schedules.
    Your experience organizing efficient airport transfers for trips and managing visa applications.
    Your experience coordinating courier services or other service providers/vendors.
    Your experience scheduling appointments, and managing office operations.

    Who we are looking for:

    Bachelor’s degree in any related field.
    A Proven track record with a minimum of 3 years of experience in a similar capacity.
    Demonstrates professionalism through consistent professional attire and demeanor.
    Exceptional written and verbal communication skills.
    Proficiency in Microsoft applications, including Word, Excel, and Outlook that you will use in your daily work.
    Strong time management skills, able to effectively prioritize tasks and meet deadlines.

    Apply via :

    jobs.ashbyhq.com