Company Address: Address Caritas Microfinance Bank. Ground floor, Cardinal Otunga Plaza, Kaunda street. P. O box 15352 – 00100. Nairobi
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Operations Excellence Officer Alternate Banking Channels Manager Manager, Customer Experience
JOB PURPOSE To assist in maintaining a professional work environment that focuses on superior performance by operations staff Establish effective systems, procedures, and standards of performance for staff in Operations. KEY RESPONSIBILITIES. Develop and ensuring adherence to the internal policies and both internal and regulatory procedures. Continuous Process Improvements-quarterly review of all processes and procedures,…
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Branch Managers
JOB PURPOSE Reporting to the Head of Business Development, the Branch Manager will be responsible for achievement of business targets and effective management of branch operations within regulatory framework and the Bank’s policies and risk guidelines. KEY RESPONSIBILITIES Develop new business opportunities by proactively marketing for lending/deposit opportunities from current and prospective clients. Provide leadership…
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Operations Excellence Officer Alternate Banking Channels Manager Manager, Customer Experience
JOB PURPOSE To assist in maintaining a professional work environment that focuses on superior performance by operations staff Establish effective systems, procedures, and standards of performance for staff in Operations. KEY RESPONSIBILITIES. Develop and ensuring adherence to the internal policies and both internal and regulatory procedures. Continuous Process Improvements-quarterly review of all processes and procedures,…
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Branch Managers
JOB PURPOSE Reporting to the Head of Business Development, the Branch Manager will be responsible for achievement of business targets and effective management of branch operations within regulatory framework and the Bank’s policies and risk guidelines. KEY RESPONSIBILITIES Develop new business opportunities by proactively marketing for lending/deposit opportunities from current and prospective clients. Provide leadership…
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Direct Sales Representatives
JOB PURPOSE The Direct Sales Representatives will be responsible for ensuring quality service to customers, effective utilization of marketing tools and ensuring sales targets are achieved. Key responsibilities and accountabilities Meet with clients in person to drive sales. Pitch and explain the types of financial services we provide to potential clients. Educate clients and answer…
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Network/Systems Administration Channels Support Officer
JOB PURPOSE Monitors and controls the status and daily activities of the Bank’s communications network. This includes in–house telephone systems, all personal computer (PC) servers and workstations, all aspects of Windows software, the local area network (LAN) and the wide area network (WAN), and all activities related to the security of the Bank’s networks. Performs…
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Operations Excellence Officer Alternate Banking Channels Manager Manager, Customer Experience
JOB PURPOSE To assist in maintaining a professional work environment that focuses on superior performance by operations staff Establish effective systems, procedures, and standards of performance for staff in Operations. KEY RESPONSIBILITIES. Develop and ensuring adherence to the internal policies and both internal and regulatory procedures. Continuous Process Improvements-quarterly review of all processes and procedures,…
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Branch Managers
JOB PURPOSE Reporting to the Head of Business Development, the Branch Manager will be responsible for achievement of business targets and effective management of branch operations within regulatory framework and the Bank’s policies and risk guidelines. KEY RESPONSIBILITIES Develop new business opportunities by proactively marketing for lending/deposit opportunities from current and prospective clients. Provide leadership…
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Direct Sales Representatives
JOB PURPOSE The Direct Sales Representatives will be responsible for ensuring quality service to customers, effective utilization of marketing tools and ensuring sales targets are achieved. Key responsibilities and accountabilities Meet with clients in person to drive sales. Pitch and explain the types of financial services we provide to potential clients. Educate clients and answer…
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Network/Systems Administration Channels Support Officer
JOB PURPOSE Monitors and controls the status and daily activities of the Bank’s communications network. This includes in–house telephone systems, all personal computer (PC) servers and workstations, all aspects of Windows software, the local area network (LAN) and the wide area network (WAN), and all activities related to the security of the Bank’s networks. Performs…