Company Address: Address Caritas Microfinance Bank. Ground floor, Cardinal Otunga Plaza, Kaunda street. P. O box 15352 – 00100. Nairobi
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Human Resources Business Partner
JOB PURPOSE Reporting to the Head of Human Resources & Administration, the successful candidate will be responsible for aligning business objectives with management and employees and be the link between HR department and the business. He/She will be the Talent acquisition Lead for the Bank, oversee the learning and development of staff and be responsible…
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Internal Audit Officer
JOB PURPOSE Reporting to the Head of Internal Audit, the Internal Audit Officer will be responsible for evaluating adequacy, effectiveness and efficiency of the risk management framework, Compliance program, internal control systems and procedures as per the audit universe. KEY RESPONSIBILITIES Participate in preparation of risk based annual plan and preparing audit programs for audit…
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Debt Recovery Officer Branch Operations Officer
JOB PURPOSE To execute the debt recovery strategy in reducing the Non-Performing Accounts (NPA) portfolio at the same time report on NPAs (Write offs, Collections, Security Cover etc.) on a regular pre-determined basis KEY RESPONSIBILITIES Keep tracking outstanding debts. Coordinate all recovery activities and ensure prompt recovery. Monitor debt collection response cycles and contacts as…
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Assistant Bancassurance Officer
JOB PURPOSE The Job holder is primarily responsible for growth of the Bancassurance business in Nakuru branch by bringing in new business and sustaining existing business in line with Bancassurance growth strategy. KEY RESPONSIBILITIES Receiving customers and attending to enquiries Sales and support of insurance at the branch level which entails cross-selling insurance products, consumer…
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Customer Service Advisor/Teller
JOB PURPOSE To efficiently handle customer transactions, maintaining customer satisfaction, maximize revenue collection and manage risk while cross-selling bank products to achieve branch profitability. KEY RESPONSIBILITIES Receiving customers at the branch and attending to enquiries Receiving customers emails and phone calls and providing prompt feedback Engage customers with inactive accounts to activate them Assist customers…
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Relationship Officer – Institutional Banking Education Sector
JOB PURPOSE The role holder will ensure that there is proper market sensitization of bank products and offering to the Private Education Industry. KEY RESPONSIBILITIES Ensure and Monitor portfolio growth with specific reference to Private Education Industry offers. Deposit mobilization to balance both the asset and liability mix. Cross-selling bank products to increase the wallet…
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Relationship Officer Institutional Banking – Health Sector
JOB PURPOSE The job holder will be charged with the responsibility of establishing and deepening value driven cordial banking relationships with all clients within the target market segments. He/she will aim to increase the Bank’s visibility among the target clients, to achieve the profit targets as set by the bank, and work closely with product…
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Head of ICT
JOB PURPOSE Responsible for overall Management, operations, and execution of IT strategy for the Organization. KEY RESPONSIBILITIES Oversee all technology operations including networks, compute infrastructure, Databases, Banking applications and deploy & operate them according to established goals. Devise and establish IT policies and systems to support the implementation of strategies set by the Board. Translate…
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Customer Service/Teller
JOB PURPOSE To efficiently handle customer transactions, maintaining customer satisfaction, maximize revenue collection and manage risk while cross-selling bank products to achieve branch profitability. KEY RESPONSIBILITIES Receiving customers at the branch and attending to enquiries Receiving customers emails and phone calls and providing prompt feedback Engage customers with inactive accounts to activate them. Assist customers…
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Head of Business Development
JOB PURPOSE The Head of Business Development will be the main driver for the development, management and overall sales and business activities in the bank to be delivered through the retail network and digital platforms to achieve the bank growth strategy. KEY RESPONSIBILITIES. Develop business opportunities and monitor business’s activities in line with the…