Company Address: Address Britam General Insurance Elgon Road, Upper Hill. Nairobi.

  • Financial Advisor

    Financial Advisor

    Job description
    Job Purpose
    Responsible for sales of all lines of business products within the branch catchment. The job holder will be responsible for overall accountability for the sales, operations, customer service and overall profitability of the unit and branch.
    Key Responsibilities

    Doing presentations to prospective clients and selling to them suitable insurance products or other products according to their needs.
    Meeting sales targets as may be set by the company from time to time.
    Can serve clients of all lines of business and provide excellent customer service to existing customers and prospective clients
    Ensuring high persistency of payments through follow ups and reminders.
    Maintaining close relationships with clients and updating them on the status of their policies, new products and any other information they may require.
    Initiating and following through premium collection procedures such as collecting cheques and other payment authority documents.
    Dedicated customer service to clients at all times including assisting the client to effect changes on their policies.
    Promoting the company brand and making sales during activations and other company events.
    Attending branch and unit meetings as may be required by the branch manager or unit manager.
    Maintaining regular contact with clients and providing additional insurance policies or other products whenever needed.
    Developing and maintaining a wide network of friends, special interest groups and social clubs necessary for forming a base of marketing and referrals.
    Learning and using the company software available for financial advisors in generating quotations and customer service.
    Delivering of policy documents to clients in good time.

    Requirement

    KCSE Mean grade of C- and above or equivalent
    University degree/Diploma is an added advantage
    Candidate should have a minimum age of 23 years
    Demonstrate good written and oral communication skills
    Experience in sales is an added advantage
    Certificate of proficiency is an added advantage

  • Corporate Sales Executive 

Motor Assessor

    Corporate Sales Executive Motor Assessor

    Job descriptionThe jobholder provides sales related support to the assigned distribution channels and direct business.
    Key Responsibilities

    Assist in sourcing of business opportunities for Micro insurance business
    Manage relationships with clients, brokers and partners
    Participate in conducting market intelligence and initiate proactive and reactive business growth and retention initiatives
    Assist Head of Business Development to gather marketing intelligence and statistics to facilitate development of strategies to give the company a competitive advantage in Micro insurance space
    Participate in product development lifecycle
    Follow up on incentives for channels to ensure they are correctly processed and paid on time
    Delegated Authority: As per the approved Delegated Authority Matrix
    Perform any other duties as may be assigned from time to time

    Knowledge, Experience And Qualifications Required

    Bachelors’ degree in a business related field
    Professional qualification in Insurance (ACII, AIIK)
    At least one year experience in the insurance industry

    Technical/ Functional competencies

    Knowledge of insurance regulatory requirements
    Knowledge of insurance products
    Sales and marketing management skills

    Emerging Leaders Competency Descriptions

    Presenting and Communicating Information – Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
    Working with People – Shows respect for the views and contributions of team members; shows empathy; listens, supports and cares for others; consults others and pro-actively shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    Adhering to Principles and Values – Upholds and encourages ethical behaviour and departmental values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organizational values during every day interactions.
    Analysing – Analyses numerical data and all other sources of information, breaking them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgments from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system / process / problem.
    Planning and Organizing – Adheres to and monitors clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
    Delivering Results and Meeting Customer Expectations – Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves projects goals.
    Deciding and Initiating Action – Takes responsibility for own, as well as subordinates’ actions and projects; takes initiative and works under own direction; initiates and generates activity; introduces improvements into work processes; handles problems with minimal guidance.
    Leading and Supervising – Provides subordinates with a clear direction; motivates and empowers others; provides subordinates with the relevant coaching; creates a positive climate that fosters learning and development; identifies high potential talent; sets and articulates the departmental vision and values through own personal behaviour; sets appropriate standards of behaviour.
    Works strategically to realize personal goals- understands and effectively communicates the departmental strategy; translates the departmental strategy and vision into operational responsibilities; takes into consideration departmental strategy during all tasks; takes account of a wide range of issues across, and related to current role.
    Applying Expertise and Technology – Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organizational departments and functions.
    Following Instructions and Procedures – Challenges authority only when appropriate; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates a commitment to the organization; complies with legal obligations and safety requirements of the role.
    Adapting and Responding to change – Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.

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  • Underwriting Associate 

Corporate Sales Executive, Retail & SME

    Underwriting Associate Corporate Sales Executive, Retail & SME

    Job Purpose
    Reviewing proposal forms, verifying client’s data, assessing the proposed risk within set standards, counter checking the terms of the policy as well as reviewing the conditions of the policy
    Key Responsibilities

    Assess the proposed risk within set standards
    Keep detailed and accurate records of policies underwritten and decisions made
    Review proposal forms
    Release policy documents, endorsements, valuation report to clients
    Communicate with clients on the renewal terms
    Maintain high standards of customer service – responding to clients enquiries; (walk-in clients, telephone and emails)
    Liaise with intermediaries and direct clients on issues relating to their policies
    Apply the credit control policy by ensuring that debit/credit notes raised are mailed and that they reach the clients/intermediaries within the shortest time possible.
    Issue policy documents of general business
    Generate renewal notices for all renewal business
    Delegated Authority: As per the approved Delegated Authority Matrix.

    Knowledge, Experience And Qualifications Required

    Bachelor’s degree (insurance option preferred)
    Atleast 2-4 years experience in the insurance industry
    Insurance professional qualifications (IIK or CII)
    Computer literacy

    Emerging Leaders Competency Descriptions.

    Presenting and Communicating Information – Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
    Working with People – Shows respect for the views and contributions of team members; shows empathy; listens, supports and cares for others; consults others and pro-actively shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    Adhering to Principles and Values – Upholds and encourages ethical behaviour and departmental values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organizational values during every day interactions.
    Analysing – Analyses numerical data and all other sources of information, breaking them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgments from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system / process / problem.
    Planning and Organizing – Adheres to and monitors clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
    Delivering Results and Meeting Customer Expectations – Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves projects goals.
    Deciding and Initiating Action – Takes responsibility for own, as well as subordinates’ actions and projects; takes initiative and works under own direction; initiates and generates activity; introduces improvements into work processes; handles problems with minimal guidance.
    Leading and Supervising – Provides subordinates with a clear direction; motivates and empowers others; provides subordinates with the relevant coaching; creates a positive climate that fosters learning and development; identifies high potential talent; sets and articulates the departmental vision and values through own personal behaviour; sets appropriate standards of behaviour.
    Formulating Strategies and Concepts – Works strategically to realize personal goals; understands and effectively communicates the departmental strategy; translates the departmental strategy and vision into operational responsibilities; takes into consideration departmental strategy during all tasks; takes account of a wide range of issues across, and related to current role.
    Applying Expertise and Technology – Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organizational departments and functions.
    Following Instructions and Procedures – Challenges authority only when appropriate; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates a commitment to the organization; complies with legal obligations and safety requirements of the role.
    Adapting and Responding to change – Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.

    Technical/ Functional competencies

    Knowledge of insurance regulatory requirements
    Knowledge of insurance products
    Sales and marketing management skills
    Diplomatic in handling client relationship

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  • Customer Service Assistant 

Underwriting Associate

    Customer Service Assistant Underwriting Associate

    Job description
    Job purpose
    Responsible in delivering an exceptional customer experience at the Britam branch level and putting the needs of every customer at the heart of every decision making process.

    Implement the customer experience strategy in the respective branch
    Investigate and respond to all customer enquiries promptly at the branch level
    Escalate complex queries to the appropriate functional area
    Maintain regular internal (to staff) and external (to customers) communication on Customer Service matters.
    Investigate and respond to all customer enquiries promptly.
    Carry out customer and product related document processing
    Respond to customer queries in a professional manner
    Make customers’ experiences better by ensuring customer satisfaction
    Ensure high standards of Customer Service are maintained in all at the branch level

    Requirement

    Bachelor’s degree in a business related field
    At least 2- 4 years’ experience in a similar position

    Technical/ Functional competencies

    Customer service skills
    Decision making –ability to make strategic decisions in a timely and effective manner
    High moral and ethical standing
    Highly motivated

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  • Underwriting Associate

    Underwriting Associate

    Job description
    Job Purpose

    Assist in underwriting and risk assessment within the set standards of service to ensure quality and timely service.
    Assess risks and make acceptable decisions after proper analysis of clients’ data
    Ensuring that systems and procedures covering underwriting operations are adhered to
    Ensure high standards of customer service
    Ensure timely and accurate processing of underwriting documents
    Ensure proper, prompt and accurate premium processing, including check-offs, standing orders and cheques as well as maintenance of proper records of the same
    Prompt preparation and submission of accurate premium reports
    Liaising with the bank and check-off institutions to obtain details of unidentified payments within stipulated timelines
    Suspense clearance within targets set by the Policy Administration Manager
    Ensure prompt submission of payment instructions to various institutions and to Head Office e.g. salary deduction
    Following up unpaid remittances with various local check-off institutions
    Perform any other duties as may be assigned from time to time

    Requirement

    Bachelor’s degree (insurance option preferred)
    At least one year experience in the insurance industry

    Technical/ Functional competencies

    Knowledge of insurance concepts
    Knowledge of underwriting processes and procedures
    Technical competence in underwriting insurance risks
    Knowledge of insurance regulatory requirements

  • Document and Data Operations Associate

    Document and Data Operations Associate

    Job description
    Job Purpose
    Responsible in delivering an exceptional customer experience at the Britam branch level and putting the needs of every customer at the heart of every decision making process.
    Key Responsibilities

    Implement the customer experience strategy in the respective business divisions;
    Investigate and respond to all internal and external customer enquiries promptly;
    Process all approved underwriting polices and claims within the provided SLA’s;
    Escalate complex queries to the appropriate functional area;
    Maintain regular internal (to staff) and external (to customers) communication on Customer Service matters;
    Investigate and respond to all customer enquiries promptly;
    Carry out customer and product related document processing;
    Respond to customer queries in a professional manner;
    Make customers’ experiences better by ensuring customer satisfaction; and
    Ensure high standards of Customer Service are maintained in all at the branch level.

    Requirement

    Diploma in a business related field
    At least 2- 4 years’ experience in a similar position

    Essential Competencies

    Learning and Researching: Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making at management level; learns from successes and failures and seeks colleague and customer feedback.
    Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
    Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.
    Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.
    Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions.

  • Forensic Manager

    Forensic Manager

    Job description
    Job purpose
    The role holder will be responsible for guiding and leading in the fraud risk management activities within Britam Group.
    Key Responsibilities

    Work with the business to guide fraud risk management initiatives around fraud prevention and fraud detection;
    Work with the Group Head of Internal audit to implement and monitor continuous fraud awareness and fraud related trainings within the Group;
    Lead and investigate complaints arising from fraudulent claims or suspected fraudulent activities across the group;
    Oversee the execution of special audits or investigations as may be required by the business;
    Oversee conducting of a fraud risk assessment and identify warning signs of fraud related activities;
    Building a framework for forensic auditing and Investigations and developing pre-investigation processes that follow the investigative methodology;
    Create awareness across the group by building knowledge on risk of fraud and how to mitigate fraud through trainings;
    Build a pool of partners across the group to aid in fraud detections;
    Prepare reports for management and the Audit Committee clearly describing the key findings and practical recommendations for improvement;
    Develop and implement the performance management plan and cycle for team members as provisioned by HR;
    Schedule and assign work to the forensic audit team estimating resource needs;
    Verify compliance with all the relevant legislation and regulatory requirement. This calls for regular updates with all the relevant legislation and statutory requirements affecting the group;
    As the contact person for the Whistleblowing service providers, review reports from the service provider and initiate action on issues reported;
    Maintain a proper record of fraud incidences reported and provide periodic reports to both Management and the Board;
    Attend and participate in the Management meetings to enhance understanding of the Group’s Operations; and
    Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.

    Requirement

    Bachelor’s Degree in Finance, Accounting or a related field;
    MBA is an added advantage.
    Professional qualification e.g. CPA(K), ACCA, CISA. CFA or equivalent.
    7-10 years’ experience in a similar position; 4-5 of which should be in a managerial capacity in a busy environment..

    Essential Competencies

    Deciding and Initiating Action: Ensures, key organisational objectives are met, takes responsibility for decisions, actions, projects and people while focussing on achievement of strategic results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with limited information available which may include tough choices or considered risks; decisions and actions takes into account possible impact on all parts of the business.
    Leading and Supervising: Provides the business with a clear direction based on the overall strategic intent of the organisation; motivates and empowers others with a clear sense of purpose; creates a positive organisational climate that fosters learning and development; acknowledge high potential talent; sets and articulates the vision and values through own personal behaviour.
    Relating and Networking: Easily establishes, as well as assists others in building good relationships with customers and staff across all departments, inside and outside of the organisation; relates well to people at all levels; facilitates the resolutions of conflict and manages disagreements with tact and diplomacy.
    Persuading and Influencing: Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the organisation, promote the organisational strategy during conversations; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself, the department or the organisation; makes a strong personal impact on others; takes care to manage the organisation’s impression and brand on others.
    Formulating Strategies and Concepts: Works strategically to realise organisational goals; sets and develops organisational strategies; identifies, develops positive and compelling visions of the organisation’s future potential; takes account of a wide range of issues across, and related to, the organisation; encourage others to take a strategic and long term view in terms of the organisation’s future; communicates the organisational strategy, vision and objectives effectively across all levels of the organisation.

  • Pensions Operations Associates (1 Year Contract) – (18000052)

    Pensions Operations Associates (1 Year Contract) – (18000052)

    Job Purpose:Undertake pension administration activities to support the achievement of business unit plan .
    Key responsibilities

    Receipting of funds.
    Allocation/Posting of contributions/transfer to scheme members.
    Data alignment and verification for new schemes loading and monthly updates.
    Maintaining records of contributing members, deferred and current pensioners, provision of annual statements.
    Periodically generate statements for customers
    Daily reconciliation of funds received.
    Delegated Authority: As per the approved Delegated Authority Matrix

    Knowledge, experience and qualifications required

    Bachelor’s Degree in business related field
    Diligent and attentive to detail.
    Highly numerate with strong IT skills.
    Experience in a pension Administration environment will be an added advantage.

    Essential competencies

    Working with People – Shows respect for the views and contributions of team members; shows empathy; listens, supports and cares for others; consults others and pro-actively shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    Adhering to Principles and Values – Upholds and encourages ethical behavior and departmental values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organizational values during every day interactions.
    Analyzing – Analyses numerical data and all other sources of information, breaking them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgments from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system / process / problem.
    Planning and Organizing – Adheres to and monitors clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
    Delivering Results and Meeting Customer Expectations – Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves projects goals.
    Deciding and Initiating Action – Takes responsibility for own, as well as subordinates’ actions and projects; takes initiative and works under own direction; initiates and generates activity; introduces improvements into work processes; handles problems with minimal guidance.
    Following Instructions and Procedures – Challenges authority only when appropriate; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates a commitment to the organization; complies with legal obligations and safety requirements of the role.
    Adapting and Responding to change – Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.

  • General Manager – Property

    General Manager – Property

    Job description
    Job purpose
    The role holder will be responsible to build a profitable and sustainable property business i.e. industrial, commercial and residential that creates and protects value for internal and external investors for Britam. They will drive sales across the various property business and ensure profitability whilst maximizing the shareholders return.
    The General Manager will be responsible for the implementation of property business master plan and creation of demand for future projects. This will include effective leadership and the ability to drive sales traffic to Britam Property Business and create a safe, friendly, well-maintained environment.
    This role reports to the Principle Executive Director, Business and works closely with the Board of Directors of Property Business.
    Key Responsibilities

    Strategic positioning of Britam Property business as a top Real Estate vehicle in our chosen markets with regard to Industrial, Commercial and Residential, facilities through attracting and collaborating with investors/partners;
    Strategic planning of Britam Property business by creating demand for current and future projects within the business and drive the process of ensuring that the design and development of products meets and exceeds the expectations of the market;
    Strategy execution by overseeing the successful execution of the works of the Head of Business Development, Project Managers and Property Managers in alignment with the approved masterplan of the Britam Property Business;
    Commercialization of the business by driving sales of existing property, servicing plots, convert the bare land into viable projects and create new infill projects that will act as alternative revenue generating opportunities for the business;
    Oversee infrastructure development design and implementation of infrastructural services which include the road network, power, water, ICT, security and waste management;
    Demonstrate leadership by developing a cohesive team and build internal capability that will drive the operational and strategic initiatives by ensuring clear objectives and targets have been cascaded;
    Engage various stakeholders such as Insurance Business, Asset Managers and Finance to discuss property investment plan;
    Build strategic partnerships with internal and external stakeholders and partners to ensure that strategies and plans are aligned and synergies optimised;
    Drive shareholders’ return on the projects invested within the strategic plan and realized a profitable annual return on the shareholders’ investment;
    Manage stakeholder relations which include but are not limited to relationships with the; Britam Property Board of Directors, Government of Kenya, County governments,
    Local community, Regulatory agencies such as NEMA, WRMA, Ministry of Public Health, Kenya Police and Kenya Revenue Authority and obtain all the necessary approvals for project delivery;
    Lead the budgeting process and cost containment of the Property business; including final review and approval all annual leases reconciliation and estimates;
    Attract and develop quantity surveying, conveyancing, construction management and property management skills and raise funds for proprietor plans; and
    Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.

    Key Performance Measures

    Revenue and profitability
    Timely execution of projects
    Britam Brand equity as property developer
    Effective management of Britam property
    Management of property budgets

    Working relationships
    Internal Relationships
    The General Manager, Property will be;

    Directly responsible for Head of Business Development, Property Manager, Project Manager, Quantity Surveyors and Property Associates.
    Work closely with other departments as and when required.

    External Relationships

    Britam customers
    Property industry players
    Banks, financial institutions councils national and county

    Knowledge, experience and qualifications required

    Bachelors in Business administration, finance, real estate/ property or a related filed, a master’s degree will be an added advantage;
    At least 10 – 12 years’ experience in a similar position; 6 years of which must be senior management level;
    A proven track record of successful commercial Property sales or a similar set up; with a demonstrated ability to position and create demand for Property products;
    A sound understanding of the commercial drivers of Property and the ability to engage with best in class business partners, investors and developers both locally and globally;
    An innovative and creative leader with the ability to think ‘outside the box’ and achieve exceptional tangible outcomes;
    Highly networked and excellent communicator with the ability to develop and manage lasting relationships with a diverse array of stakeholders; and
    An effective and ethical leader with sound people skills and proven ability to build, retain and lead successful teams.

    Essential Competencies

    Deciding and Initiating Action: Ensures, key organisational objectives are met, takes responsibility for decisions, actions, projects and people while focussing on achievement of strategic results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with limited information available which may include tough choices or considered risks; decisions and actions takes into account possible impact on all parts of the business.
    Leading and Supervising: Provides the business with a clear direction based on the overall strategic intent of the organisation; motivates and empowers others with a clear sense of purpose; creates a positive organisational climate that fosters learning and development; acknowledge high potential talent; sets and articulates the vision and values through own personal behaviour.
    Relating and Networking: Easily establishes, as well as assists others in building good relationships with customers and staff across all departments, inside and outside of the organisation; relates well to people at all levels; facilitates the resolutions of conflict and manages disagreements with tact and diplomacy.
    Persuading and Influencing: Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the organisation, promote the organisational strategy during conversations; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself, the department or the organisation; makes a strong personal impact on others; takes care to manage the organisation’s impression and brand on others.
    Formulating Strategies and Concepts: Works strategically to realise organisational goals; sets and develops organisational strategies; identifies, develops positive and compelling visions of the organisation’s future potential; takes account of a wide range of issues across, and related to, the organisation; encourage others to take a strategic and long term view in terms of the organisation’s future; communicates the organisational strategy, vision and objectives effectively across all levels of the organisation.

  • Head of Legal

    Head of Legal

    Job description
    Job Purpose
    This role will provide Legal support to the insurance business by formulating and implementing policies and procedures to ensure the business remains fully compliant with all Laws and Regulations
    Key Responsibilities

    Advise insurance business on all matters touching on the law
    Review newly instituted matters and advise management
    Research and interpret regulatory requirements of new Insurance products and/or services
    Provide assistance to the operational areas with day-to-day regulatory Insurance compliance issues
    Assist with handling more complex Insurance regulatory compliance issues
    Keep current on national requirements regarding Insurance and communicate issues and new statutory developments to executive team.
    Provide high quality legal opinions to enable effective management of legal risks
    Prepare agreement for appointment of advocates
    Receive final ruling and ensures it is captured
    Negotiating out of court settlements with a view of saving costs
    Approving payment of legal fees and judgments and or discharge Vouchers
    Securities perfection (Mortgages, plot loan etc.) and ensuring Britam is protected at all times
    Ensure safe custody of the insurance instruments and documents such as organization seal, charged documents and suit papers, and ensure confidentiality and privacy of all legal data of the business
    Provide legal advice to the insurance business on all legal matters related to its activities and mandate premised on a platform that is well researched, reasoned and timely
    Ensuring insurance business is compliant with all statutory requirements;
    Advising management on the interpretation, impact and effect of the relevant laws and general conditions affecting their various areas of operation;
    Providing strategic legal advice, including advice on business and product development
    Liaison with the various regulatory agencies, including but not limited to IRA
    Respond to demand letters and making best efforts to sort out disputes before they are referred to a court of law
    Liaise with external lawyers on conduct of court matters;
    Liaise with company staff on required documentation, witnesses etc. with respect to matters in court;
    Perform any other duties as may be assigned from time to time

    Requirement

    Bachelor’s degree in Law
    Master’s degree in Law (added advantage)
    Advocate of the High Court of Kenya
    Possess a valid practising licence
    7-10 years post admission (to the roll of advocates) and two (2) years’ experience in a busy organisation at manager level
    Experience in the insurance industry will be an added advantage

    Deciding and Initiating Action – Ensures key departmental objectives are met, takes responsibility for decisions, actions, projects and people while focusing on achievement of departmental results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with limited information available which may include tough choices or considered risks; decisions and actions take into account possible impact on all parts of the business.
    Leading and Supervising – Provides the department with a clear direction based on the overall strategic intent of the organisation; Building high expectations about the success of the department; motivates and empowers others with a clear sense of purpose; creates a positive departmental climate that fosters learning and development; acknowledges high potential talent; Recognize the potential of individuals sets and articulates the vision and values through own personal behaviour; Push autonomy and empowerment downwards through the department.
    Persuading and Influencing – Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the department; promotes the organisational strategy during departmental conversations; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of the department and the organisation; makes a strong personal impact on others; takes care to manage the department’s impression and brand on others.
    Formulating Strategies and Concepts – Works strategically to realise organisational goals within the department; sets and develops departmental strategies; identifies and develops positive and compelling visions of the department’s future potential; Ensure departmental Balanced Score Card objectives and KPI’s are met and Exceeded; Ensure Personal Scorecard Objectives are met and exceeded; takes account of a wide range of issues across, and related to, the organisation; Work with direct reports to ensure the cascading of the strategic plan into integrated departmental plans that are meaningful to individuals; encourages others to take a strategic and long-term view in terms of the department’s future; Emphasise the impact and importance of individual contributions to the successful implementation of the organizational strategy in the department; Evaluate my own and others’ performance fairly and objectively; communicates the organisational strategy, vision and objectives effectively across all levels in the department.
    Entrepreneurial and Commercial Thinking – Keeps up to date with competitor information and market trends; identifies business opportunities for the department; maintains awareness of developments, changes, Add value to the department by capitalising on new business opportunities; trends and possible risks in the department’s structure and politics; demonstrates financial awareness; Identify ways to increase the Britam competitive advantage, exploiting those that will bring the greatest return within an acceptable level of risk; ensures costs are monitored and controlled and thinks in terms of profit, loss and added value; Ensure that sufficient data about financial and other parameters of departmental performance are available; Interpret departmental information objectively against appropriate benchmarks.
    Planning and Organising – Sets clearly defined departmental objectives; plans activities and projects well in advance and takes account of possible changing organisational and market circumstances; identifies and organises resources needed to accomplish projects; manages time effectively; monitors departmental performance against deadlines and milestones.
    Relating and Networking – Easily establishes, as well as assists others in building meaningful relationships with customers and staff across all levels of the organisation, inside and outside of the department; relates well to people at all levels; facilitates the resolutions of conflict and manages disagreements with tact and diplomacy.
    Creating and Innovating – Promotes departmental improvement within relevant scope of influence; produces and encourages new ideas, approaches, or insights; creates the environment for innovative products or designs; produces a range of solutions to the strategic benefit of the department.
    Adhering to Principles and Values – Upholds and encourages ethical behaviour and organisational values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages departmental and individual responsibility towards the community and the environment; models the organisational values during every day interactions.