Company Address: Address Britam General Insurance Elgon Road, Upper Hill. Nairobi.

  • Enhanced Due Diligence Analyst

    Enhanced Due Diligence Analyst

    Job Purpose:    
    The role of the EDD Analyst will be:

    Responsible for delivering enhanced due diligence for the Retail Business. 
    The role of Enhanced due diligence is to identify, prevent and create and implement an enhanced due diligence framework to mitigate customer risks borne through services and/or products that we provide to our customers’ vis-a-vis the customer data that we collect. 

    Key responsibilities

    Develop and implement an enhanced due diligence framework
    Institute controls towards enhanced due diligence
    Review of customer information and related transactions, analysing complex data to determine if activity appears suspicious and warrants further investigation by the MLRO
    Responsible for conducting initial and periodic reviews when certain events occur that may give raise the risk profile for certain customers
    Compile and assess customer due diligence documentation for flagged customers on Sanctioned and watch lists 
    Analyse politically exposed persons (“PEP”) and prepare accurate reports on the analysis performed and supporting documentation provided
    Analyse client profiles and information according to prescribed internal policies and procedures on AML, FATCA, and UFAA and mark them as appropriate for continuous monitoring. the client on-boarding process to ensure that valid FATCA documents are received, validated and clients classified as required in source systems
    Identify any inconsistencies/gaps in client information and identify US indicia
    Reporting to the relevant stakeholders on all unusual transactions
    Marking clients as high risk for continuous monitoring
    Filing returns to Regulators based on the set deadline
    Monitoring risks that have been identified in relation to the function and following up with the relevant functions to ensure that compliance is achieved.
    Record all incidences in barn-owl or the risk management system as the case may be as well as in CRM.
    Ensure maintenance and safety of all documentation relating to identified risk cases. 
    Custodian of processes and procedures manual for enhanced due diligence for retail life business.

    Knowledge, experience and qualifications required

    Bachelor’s degree in a business, statistics, mathematics or a related field

    Apply via :

    britam.taleo.net

  • Finance Operations Associate, AMC

    Finance Operations Associate, AMC

    Job Purpose
    Recording of all transactions for Britam Asset Managers Company, Unit Trust Funds, and Alternatives and ensuring that other procedures and processes are carried out within the set guidelines and targets for the roles assigned.
    Key responsibilities

    Preparation of the financial reports for various entities, Unit Trust Funds and Alternatives as may be assigned
    Preparation of the valuation reports for the investment assets for the investment funds and any other products in line with both the IFRS requirements and the various valuation models for the different funds
    Posting all the journals into the general ledger and cash book entries for the various entities as assigned
    Undertake bank reconciliations for all the entities as assigned
    Ensure that there is data integrity by preparation of all general ledger reconciliations in a timely manner
    Posting all the transactions entries, accruals, and other end month adjustments/ closing entries for the various entities
    Processing of payments including commissions and other supplier payments within the proper procedures to minimize risk to the company
    Facilitate both internal and external audits into financials of the various entities
    Comply with statutory and other relevant regulatory bodies
    Delegated Authority:  As per the approved Delegated Authority Matrix
    Performs any other duties as required

     
    Key Performance Measures

    As described in your Personal Score Card

    Knowledge, experience and qualifications required

    Bachelor of Commerce (Accounting) or its equivalent
    3-4 years’ experience in a busy finance environment
    Professional accounting certification e.g. CPA Part 2 or equivalent

    Emerging Leaders in Britam need to:

    Plan, direct and apply efficiencies and resources in order to optimize output and profitability against time, cost and team targets;
    Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation;
    Ensure that department priorities are adhered to and effectively communicated;
    Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate;
    Embody a high performance, proactive culture;
    Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness;
    Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making;
    Effectively set and monitor priorities and objectives for more junior staff;
    Understand and communicate objectives in relation to the larger organisational impact;
    Effectively disseminate knowledge within the correct context, towards subordinates as well as management;
    Appropriately model the company values while setting the pace and energy for delivering;
    Effectively manage and communicate change within the department in order to increase staff and process effectiveness;
    Provide access to accurate and consistent information and services across all channels;
    Ensure a seamless experience for clients;
    Improve service delivery for clients;
    Engage in continuous brand building to become the trusted partners to clients

    Emerging Leaders Competency Descriptions.

    Presenting and Communicating Information – Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
    Working with People – Shows respect for the views and contributions of team members; shows empathy; listens, supports and cares for others; consults others and pro-actively shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    Adhering to Principles and Values – Upholds and encourages ethical behavior and departmental values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organizational values during every day interactions.
    Analyzing – Analyses numerical data and all other sources of information, breaking them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgments from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system / process / problem.
    Planning and Organizing – Adheres to and monitors clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
    Delivering Results and Meeting Customer Expectations – Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves projects goals.
    Deciding and Initiating Action – Takes responsibility for own, as well as subordinates’ actions and projects; takes initiative and works under own direction; initiates and generates activity; introduces improvements into work processes; handles problems with minimal guidance.
    Leading and Supervising – Provides subordinates with a clear direction; motivates and empowers others; provides subordinates with the relevant coaching; creates a positive climate that fosters learning and development; identifies high potential talent; sets and articulates the departmental vision and values through own personal behavior; sets appropriate standards of behaviour.
    Formulating Strategies and Concepts – Works strategically to realize personal goals; understands and effectively communicates the departmental strategy; translates the departmental strategy and vision into operational responsibilities; takes into consideration departmental strategy during all tasks; takes account of a wide range of issues across, and related to current role.
    Applying Expertise and Technology – Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organizational departments and functions.
    Following Instructions and Procedures – Challenges authority only when appropriate; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates a commitment to the organization; complies with legal obligations and safety requirements of the role.
    Adapting and Responding to change – Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.

    Technical/ Functional competencies

    International Financial Reporting Standards (IFRS)
    Financial Accounting
    Preparation of Financial Statements
    Analytical –highly analytical and ability to challenge status quo based on quantitative facts and impacts
    Report writing-ability to develop reports

    Apply via :

    britam.taleo.net

  • Retail Principle Legal Associate 

IT Apps Developer – (2100008J)

    Retail Principle Legal Associate IT Apps Developer – (2100008J)

    Job Purpose and Key responsibilities
     
    Reporting to the Legal Manager Retail, the purpose of this role is to assist the Legal Manager Retail in the provision of legal support to the retail segment and the effective management of litigation and contractual risks.
    Key responsibilities

    Provide Legal Advisory specific to Real Estate and Conveyancing transactions undertaken by the Company.
    Draft contractual documents including Leases for Real Estate transactions by the Company.
    Provide Legal Advisory on other requested/assigned matters through the provision of Legal Opinions, Presentations and participation in internal/external meetings.
    Provide pro-active and/or strategic legal solutions to retail segment problems
    Keep abreast on upcoming laws and regulations and advise the business on implications thereof.
    Adhere to and Update the Legal Process Manuals.
    Draft, Negotiate and Review contracts or any other documentation assigned and assess legal implications that need to be brought to the executive management’s attention
    Manage external Advocates handling active briefs through pro-active correspondence
    Instruct Advocates to take up matters on behalf of the Company 
    Review advocates legal costs to ensure that the same are within the Advocates Remuneration Order 2014 as well as attempt other cost saving measures 
    Prepare and submit status reports within reporting timelines.
    Effective Management of disputes through alternative dispute resolution mechanisms, case management, review of pleadings, preparation of witnesses and attendance of court hearings  
    Manage Legal documents and records and facilitate execution of legal documents in line with the Contract Management Policy 
    Facilitate and participate in training programmes initiated by the Legal Department 
    Attend and Participate in Departmental and Segment meetings.
    Assist in taking minutes as requested from time to time.
    Delegated Authority. As per the approved Delegated Authority Matrix
    Perform any other duties as may be assigned from time to time

    Key Performance Measures

    Compliance with the set Turn Around Times on Legal Advisory and Contract Management
    Effective management of disputes 
    Cost Savings
    As per Personal Scorecard 

     
    Knowledge, experience and qualifications required

    Bachelor of Laws degree (LLB) from a recognized University;
    Post graduate Diploma from Kenya School of Law
    An advocate of the High Court of Kenya holding a valid practicing certificate with at least 4 years post admission experience; 
    At least 4 years relevant experience in the conveyancing and/or commercial department of a busy law firm or legal corporate environment.
    Knowledge and understanding of conveyancing, Real Estate, commercial law and the respective Laws and regulations;

    Technical/ Functional competencies

    Knowledge, appreciation and application of legal concepts
    Report writing-ability 
    High moral and ethical standing
    Highly motivated and Team Player
    Innovative, Problem solver and solution oriented  
    Proficient in Microsoft Office (Word, PowerPoint and Excel)

    Leadership category responsibility framework (Core Competencies) 
    Emerging Leaders in Britam need to:

    Plan, direct and apply efficiencies and resources in order to optimise output and profitability against time, cost and team targets;
    Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation;
    Ensure that department priorities are adhered to and effectively communicated;
    Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate;
    Embody a high performance, proactive culture;
    Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness;
    Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making;
    Effectively set and monitor priorities and objectives for more junior staff;
    Understand and communicate objectives in relation to the larger organisational impact;
    Effectively disseminate knowledge within the correct context, towards subordinates as well as management;
    Appropriately model the company values while setting the pace and energy for delivering;
    Effectively manage and communicate change within the department in order to increase staff and process effectiveness;
    Provide access to accurate and consistent information and services across all channels; 
    Ensure a seamless experience for clients;
    Improve service delivery for clients;
    Engage in continuous brand building to become the trusted partners to clients.

    Emerging Leaders Competency Descriptions

    Presenting and Communicating Information – Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
    Working with People – Shows respect for the views and contributions of team members; shows empathy; listens, supports and cares for others; consults others and pro-actively shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    Adhering to Principles and Values – Upholds and encourages ethical behavior and departmental values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organizational values during every day interactions.
    Analyzing – Analyses numerical data and all other sources of information, breaking them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgments from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system / process / problem.
    Planning and Organizing – Adheres to and monitors clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
    Delivering Results and Meeting Customer Expectations – Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves projects goals.
    Deciding and Initiating Action – Takes responsibility for own, as well as subordinates’ actions and projects; takes initiative and works under own direction; initiates and generates activity; introduces improvements into work processes; handles problems with minimal guidance.
    Leading and Supervising – Provides subordinates with a clear direction; motivates and empowers others; provides subordinates with the relevant coaching; creates a positive climate that fosters learning and development; identifies high potential talent; sets and articulates the departmental vision and values through own personal behavior; sets appropriate standards of behavior.
    Formulating Strategies and Concepts – Works strategically to realize personal goals; understands and effectively communicates the departmental strategy; translates the departmental strategy and vision into operational responsibilities; takes into consideration departmental strategy during all tasks; takes account of a wide range of issues across, and related to current role.
    Applying Expertise and Technology – Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organizational departments and functions.
    Following Instructions and Procedures – Challenges authority only when appropriate; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates a commitment to the organization; complies with legal obligations and safety requirements of the role.
    Adapting and Responding to change – Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Corporate Document and Data Operations Associate – (2200000M) 

Commercial Motor Claims Associate 

Corporate Care Management Associate

    Corporate Document and Data Operations Associate – (2200000M) Commercial Motor Claims Associate Corporate Care Management Associate

    Job Purpose:
    The role of the DDO Associate will be to:

    Provide prompt, efficient and effective operational support by entering into LOB systems requisite customer and related product information as per given documentation, performing verification and quality assurance of customer data & information on the customer record and CRM data
    Manage and maintain all company’s physical documents and records
    Co-ordinate activities and support services within the Registry function
    Give effective supervision to the outsourced registry assistants
    Scanning, assembling and franking of policy documents and dispatch process

    Key Responsibilities

    Ensure client details/ instructions are accurately and timely processed in line with the requisite processes 
    Process all reimbursements as per SLA
    Process all endorsements  as per SLA
    Process all policies new and renewal as per SLA
    Process all claims from service providers as per SLA
    Process all reconciliation service provider invoices are reviewed and shared as per SLA 
    Co-ordinate any out-sourced services of document storage and retrieval
    Accurate and timely processing of client requests
    Manage escalation reports of recurrent issues vis-à-vis agreed Service Level Agreements.
    Escalate quality issues to Operations manager for management.
    Implement the customer experience strategy in the respective business divisions
    Investigate and respond to all internal and external customer enquiries promptly.
    Process all approved underwriting policies and claims processing within the provided SLA’s 
    Escalate complex queries to the appropriate functional area
    Maintain regular internal (to staff) and external (to customers) communication on Customer Service matters.
    Investigate and respond to all customer enquiries promptly.
    Carry out customer and product related document processing
    Respond to customer queries in a professional manner
    Make customers’ experiences better by ensuring customer satisfaction
    Ensure high standards of Customer Service are maintained in all at level

    Knowledge, experience and qualifications required

    Bachelor’s degree in a business related field
    At least 2- 4 years’ experience in a similar position
    Computer Literate; emphasis on Microsoft Office and EDMS

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Associate– Customer Retention & Self-service – (2200000H) 

Retail Customer Experience Associate-Medical (1 year Fixed Term Contract) – (2200000G)

    Associate– Customer Retention & Self-service – (2200000H) Retail Customer Experience Associate-Medical (1 year Fixed Term Contract) – (2200000G)

    Job Purpose:
    Provide 1st line support to service and resolution to retail customer queries through the allocated call lines, service Centre as well as respond to queries via email while ensuring that all the processes and procedures are adhered to.
    Key responsibilities

    Coordinate and work with the various; sales, marketing, product development and operations teams to drive and increase customer retention.
    Support in  all customer self-service initiatives and uptake for the Retail Business Unit / Segment and work with the Branches and Distribution Network to drive the increased use of Self-Service channels by customers.
    Support in developmenting, reviewing and implementing all the processes and procedures required to achieve the goals and objectives with respect to both customer retention and customer self-service adoption.  
    Work with various stakeholders to design and implement proactive customer retention initiatives that are supported with robust research and/or data analytics.
    Work with the various operations teams to ensure that all service requests received through self-service channels are executed correctly and as per the agreed TATs.
    Work with the Forensics Department to quickly investigate and conclude on fraud related cases that have a direct impact on Retail Customers.
    Coordinate and work with various stakeholders across Britam to ensure that all customer complaints escalated through the Regulators i.e Insurance Regulatory Authority (IRA), Retirement Benefits Authority (RBA) and Capital Markets Authority (CMA) are resolved.
    Provide support and be an intermediary link between the life business and the regulator (IRA) on customer service issues relating to Life business.
     Maintain and document resolved complaints reported for the retail business from the IRA in the Customer relationship management system (CRM).
    Coordination of follow-up and monitoring of uncollected benefits to reduce the exposure related to returns to unclaimed Financial Assets Authority.
    Coordinating with the treasury team for provision of the fund performance commentary for the unit linked products in the retail business unit in particular the Imarika fund as required.
    Prepare and submit to management weekly dashboards and monthly reports (with robust analysis of the key issues and generate useful insights for management action) with respect to business performance in the areas of customer retention and self-service.
    Prepare and submit business case escalations and ex gratia cases.

    Key Performance Measures

    Sign-Up on Self-Service Platforms (i.e. Online Portal & Mobile App)
    2021, 2020 and 2019 Policy Retention Rates for Retail Life Insurance Business
    Retention Rate for Retail General Insurance Business
    Process Digitization & Automation
    Conservation of surrendered & cancelled policies
    Audit, Risk & Compliance Issues
    Weekly/Monthly Business Performance Reports

     
    Knowledge, experience and qualifications required

    Bachelor’s degree in a business related field
    At least 1 years’ experience in a similar position

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Unit Manager – Retail Sales – (21000082)

    Unit Manager – Retail Sales – (21000082)

    Job purpose
    Role holder will be responsible for providing overall leadership to a group of Financial Advisors (unit) as prescribed in Britam to ensure key performance deliverables for the unit are met.
    We have oppotunities across our 32 Branches in the following regions;
    Nairobi Region
    Mt. Kenya Region – Nyeri, Embu, Meru, Murang’a, Nanyuki
    Rift Valley Region – Nakuru, Eldoret, Narok, Kitale, Naivasha
    Western/ Nyanza Region – Kisumu, Kisii, Bungoma, Kakamega, Kericho
    Coast Region – Mombasa, Nyali, Malindi
    Key responsibilities

    Sales planning that achieves the set goals and objectives.
    Selling of Life Products and other company products as targets prescribe.
    Quality recruitment, selection and retention of productive Financial Advisors.
    Conducting trainings on company products, processes, sales and soft skills to achieve results.
    Conduct Field Training with Financial Advisors to ensure hands on approach to sales
    Performance management and supervision to drive sales across all product lines and meet targets.
    Provide one-to-one coaching, mentoring and motivation to members of their teams and ensure that they effectively implement strategies and agreed action plans.
    Market segmentation and opening of markets for financial advisors to secure business.
    Meeting the set persistency levels of life business and retention targets for other lines of business.
    Providing effective customer service to both prospective and existing customers
    Preparing sales and other management reports as required from time to time
    Deliver on performance requirements as defined in the unit key deliverables in alignment to the Branch key deliverables.

    Key Performance Measures
    Production, Life Persistency & Business Retention, Recruitment& Training and People Management. As prescribed in the contractual agreement.
      
    Knowledge, experience and qualifications required

    A business related degree is a minimum requirement or its equivalent
    Minimum 3 years’ experience in Life Insurance Unit Management added advantage
    Relevant professional qualifications in COP. However, certification or proof of study in ACII, AIIK or CIM will be an added advantage.
    Excellent leadership, communication and interpersonal skills

    Apply via :

    britam.taleo.net

  • Emerging Consumer Markets – Regional Sales Executive Contract – (2200000J)

    Emerging Consumer Markets – Regional Sales Executive Contract – (2200000J)

    Key responsibilities

    Sourcing of business opportunities for EMC business
    Manage relationships with clients, intermediaries and partners
    Participate in conducting market intelligence and initiate proactive and reactive business growth and retention initiatives 
    Assist to gather marketing intelligence and statistics to facilitate development of strategies to give the company a competitive advantage in Micro insurance space 
    Participate in product development lifecycle
    Follow up on incentives for the channels to ensure they are correctly processed and paid on time
    Adhere to sales tools uptake and usage for channel growth, reporting and management
    Diversify emerging consumers’ product portfolio to meet risk protection & investment needs of target consumer segments.
    Create and manage and retain winning partnerships with key product delivery stakeholders
    Manages relationships with the channel clients and intermediaries 
    Manage sales costs to ensure profitability
    Ensure the credit policy for the company is adhered to
    Ensure retention of clients, intermediaries and partners as per segment targets
    Perform any other duties as may be assigned from time to time.

    Key Performance Measures

    Drive increase in number of customers 
    Drive increase in number of EMC Fas producing from the region
    Drive increase in number of regional sales and growth
    Manage retention of clients in books for business sustainability
    Drive increase in EMC top-line sales in a profitable manner as per set targets

    Knowledge, experience and qualifications required

    Degree/Diploma in a business related field
    Professional qualification in Insurance (ACII, AIIK) an added advantage
    COP Compliant
    At least one year experience in the financial sector and an added advantage in the insurance industry and in  sales position

    Technical/ Functional competencies

    Knowledge of insurance regulatory requirements
    Knowledge of insurance products
    Sales and marketing management skills

    Apply via :

    britam.taleo.net

  • IT Systems Administrator

    IT Systems Administrator

    About the job
    Job Purpose

    Assists in the architectural design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission-critical enterprise systems
    Assists in the redesign and configuration of operating systems and system applications as well as investigates and analyses feasibility of system requirements and develops systems specifications

    Key responsibilities

    Strictly maintain team standards to ensure continuity of operations
    Take charge of change requests (RFCs), service requests, problem solving and incidents
    Participate in various projects to improve our infrastructure as well as business development projects
    Windows, Linux and Unix administration.
    Drive technical innovation and efficiency in cloud infrastructure operations.
    Ensures security and efficiency of ICT infrastructure
    Develop and manage micro services architecture
    Coach and manage Tenants in running Cloud Native solutions.
    Manage and administer cloud based Redis systems.
    Manage business email systems, relay services and SMS gateways
    Assists in developing and coordinating project directions and schedules to maximize benefits and minimize impacts on the customer organizations. Provides leadership in planning and implementation of projects for computer operations and enterprise systems administration.
    Upgrade systems with new releases and models

    Key Performance Measures

    As described in your Personal Score Card

    Knowledge, Experience And Qualifications Required

    Degree in science/Engineering/Computer Science
    Extensive programming background in any applicable language
    ITIL intermediate
    Minimum of 2 – 4 years’ experience in a 24×7 service provider environment

    Apply via :

    britam.taleo.net

  • Network Architect

    Network Architect

    Job Purpose
    Maintains data network systems across the enterprise. These include the support and maintenance of all local and wide area network connections, fixed-line voice networks, associated hardware, software, and communication infrastructure
    Key Responsibilities

    Ensure that all IT Network Infrastructure and related applications are designed, implemented, and managed to meet the business’ requirements.
    Maintenance and administration of the network infrastructure and related applications
    Ensure adequate monitoring systems that provide timely, accurate, real-time, and historical data on performance and other critical parameters
    Maintenance and administration of the network infrastructure and related applications
    Ensure enforcement of all security measures within the LAN and WAN infrastructure
    Administering LAN/WAN security, antivirus, and spam control measures
    Enforcement of all network policies and procedures
    Proactively manage the LAN/WAN network and enforce strong recovery policies to ensure 99.99% availability.
    Providing reports regarding network system performance, utilization and compliance
    Troubleshooting network architecture and making recommendations for system fixes and enhancements

    Knowledge, Experience And Qualifications Required

    Degree in science/Engineering/Computer Science
    Networking Certification – Cisco/Microsoft/Novell
    ITIL intermediate
    4-6 years’ experience in a 24×7 service provider environment

    Apply via :

    britam.taleo.net

  • Corporate Pension Operations Associate

    Corporate Pension Operations Associate

    Job Purpose:
    Undertake pension administration activities to support the achievement of business unit plan
    Key responsibilities

    Updating and reconciling pension collections from all channels ( Banks, M-pesa, DDA).
    Posting member contributions
    Suspense management in all pension collections and payments accounts.
    Data cleaning and verification for new schemes loading and monthly updates
    Administering and management of the Managed Retirement Funds [MRF]
    Constantly liaising with service providers such as scheme custodians, Finance department and investment managers to ensure that set timelines are achieved in relation to compensation of member benefits,
    Carrying out statutory compliance of pension schemes with both the Retirement Benefits Authority (RBA) and Kenya Revenue Authority (KRA)
    Maintaining records of contributing members, deferred and current pensioners, provision of annual statements, registration of Scheme with Retirement Benefits Authority (RBA) and Income Tax (KRA)
    Process withdrawals on the Administration system(Fund Master)
    Perform any other duties as may be assigned from time to time
    Key Performance Measures
    As described in your Personal Score Card

     Knowledge, experience and qualifications required

    Bachelor’s Degree in business related field
    At least one year experience in a  similar position 2-4 years’ relevant experience in the insurance industry
    Technical/ Functional competencies
    Knowledge of insurance regulatory requirements
    Knowledge of insurance products
    Understanding of the pension industry and administrative skills

    Apply via :

    britam.taleo.net