Purpose of the Role
The Surveillance Manager is responsible for coordinating and managing Surveillance operations. Implementing programs to safeguard the welfare and assets of all customers and employees for areas of operation.
Surveillance Manager Job Responsibilities
Ensure that all surveillance equipment at all times is properly maintained in good working order and otherwise in compliance with all applicable legal and regulatory requirements.
Recommend the purchase of additional or replacement surveillance equipment considered necessary to fulfill the functions assigned to the Surveillance Department.
Ensure that all required logs and other records are timely made and maintained by the Surveillance Department.
Maintain confidentiality of Surveillance Department business and avoid exposure to defamation or similar claims.
Ensure that Surveillance Department operations are not used for any improper purpose or in a manner that would reflect negatively on the company.
Assist other personnel in technical areas such as audiovisual, music and related equipment including specification, programming of equipment and recommendation for equipment purchases.
Notification of and coordination with appropriate management personnel upon the video graphic detection of alleged or suspected cheating, theft, embezzlement, fraud or other illegal activities or alleged or suspected failures by personnel to comply with applicable gaming laws and regulations or internal control standards or departmental policies and procedures, including the provision of videotape of suspect activities.
Train, develop, schedule, supervise and evaluate Surveillance personnel to ensure the highest standard of compliance in all casino gaming operations/related support services, the protection of company assets and the safety/security of patrons and employees.
Ensure that each casino in the group remains in full compliance with all legalities as well as external and internal controls.
Work as a liaison for casino management when Surveillance assistance is required.
Work closely with senior management team as required.
Submits bi-weekly, quarterly and annual reports to the Managing Director.
Conduct security and procedural audits on a regular basis to include in the latter reporting.
Develop department budget and annual goals and objectives.
Develop Surveillance system repair/maintenance and upgrade plans.
Meet with the Managing Director formally on a bi-weekly basis and as needed.
Monitor workload results and reviews work product for quality and consistency.
Through continuing education, reading trade publications, attending trade shows and other means, keep informed of equipment advances, industry standards and operating trends.
Qualifications for the Surveillance Manager Job
5+ years gaming Surveillance experience.
Strong organizational, prioritizing and record keeping skills.
Strong project management skills.
Ability to read, analyze and interpret various business communications (letters, memoranda, etc.) and take appropriate action or route appropriate individual.
Must have professional demeanor and appearance.
Work experience in a Casino is preferred
Company Address: Address Beverly Court Corner of George Padmore & Marcus Garvey Roads, Kilimani
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Surveillance Manager
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Business Development Consultant Restaurant Chain General Manager Telemarketing Executive
Role Background
As a Business Development Consultant, your key objective will be to take responsibility for the capture of new business by establishing new relationships as well as managing the existing relationships. Additionally your core responsibilities will include:
Identify and qualify opportunities
Meet your Sales Targets
Prepare and deliver strategic presentations to clients.
Build profitable client relationships.
Plan, carryout and support local marketing activities
Consultative sales process is significantly different from a product company and is more focussed around ‘consultative solutions sales’.
The role requires a broad range of skills and requires a breadth of knowledge and passion for providing workable solutions for clients.
Responsibilities of the Business Development Job
To work closely with senior resources in the organisation to identify, establish business opportunities and convert prospects into sales.
To meet sales targets
To develop and implement sales strategies, secure new business opportunities and establish solutions from our portfolio.
Develop existing clientele through up-selling and cross selling of solutions
To manage strategic relationship with clients & key partners.
Continuous marketing research that help understand prospects and target markets; taking the market research to next level by creating a knowledge database used in sales.
Business Development Job Essentials
Excellent communication skills both in written and oral.
This role requires excellent sales and persuasive skills. Proven/demonstrable sales experience with a strong
Direct face to face sales experience, Listening skills, Passion for results.
Experience of selling Content & Knowledge Management solutions is highly desirable.
Ability to understand a business scenario quickly and suggest the solutions around it.
Pre-Sales activities such as customer qualification, top level discussion with customers to establish clearly their business needs and frustration, Proposal writing, Resolving any queries around the proposal from the customer, Act as a prime interface with the customer during the sales process, Act as the “owner” of the customer until the sales has matured and Conduct presentations and quality conversations to further the agenda and acquire customer interest.
Proven capability in consultative selling with demonstrated achievements.
A constant hunger for learning new events, trends, and Industry requirements.
You should be a graduate, with proven credentials.
At least 3 years of relevant and active direct customer sales experience in consultative selling.
Proven track record and good references.
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General Manager
The Job
Accomplishes hotel human resource strategies by determining accountabilities; communicating and enforcing values, policies, and procedures; implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions.
Develops hotel organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction; establishing functional objectives in line with organizational objectives.
Establish hotel operational strategies by evaluating trends; establishing critical measurements; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.
Develops hotel financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
Promotes the hotel by developing and implementing advertising and publicity programs; deciding the type of patronage to be solicited; speaking to community and business groups; sponsoring special events at the hotel.
Maintains the hotel’s stature by inspecting guests’ rooms, public access areas, and outside grounds for cleanliness and order; verifying the quality of food and beverage services; overseeing special events.
Maintains customer confidence by personally responding to and resolving complaints; making charge adjustments or offering complimentary services.
Improves quality results by studying, evaluating, and re-designing processes; implementing changes.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhances hotel’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Internal Profile
Group Managing Director
General Manager Job Qualifications
Degree in hospitality/ Hotel Management or Food service Management
7-10 years extensive experience in management
5 years Chef experience
The Person
Excellent interpersonal and communication skills; both verbal and written are mandatory.
Excellent managerial and leadership skills.
Ability to handle the teams and work under pressure.
Excellent presentation skills.
Ability to Develop Financial and Strategic Plans -
Telemarketing Executive
Telemarketing Executive Job Responsibilities
Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
Influence customers to buy or retain product or service by following a prepared guideline to give product reference information.
Documents transactions by completing forms and record logs.
Maintains database by entering, verifying, and backing up data.
Maintains technical knowledge by attending educational workshops; reviewing publications.
Contributes to team effort by accomplishing related results as needed.
Qualifications for the Telemarketing Executive Job
You are a Hunter, creative and hungry for results, with a solid growth record to boot.
You are a master negotiator, great communicator, an inspiring team leader and achiever of results.
You are a sales and marketing professional, with 1-2 years’ experience in Telemarketing
You have strong presentation skills, are able to craft together convincing and structured proposals to clients -
Business Consultant
Role Background: As a Business Development Consultant, your key objective will be to take responsibility for the capture of new business by establishing new relationships as well as managing the existing relationships.
Responsibilities of the Consultant Jobs:
Identify and qualify opportunities
Meet your Sales Targets
Prepare and deliver strategic presentations to clients.
Build profitable client relationships.
Plan, carryout and support local marketing activities
Qualifications for the Business Consultant:
Excellent communication skills both in written and oral.
This role requires excellent sales and persuasive skills. Proven/demonstrable sales experience with a strong
Direct face to face sales experience, Listening skills, Passion for results.
Experience of selling Content & Knowledge Management solutions is highly desirable.
Ability to understand a business scenario quickly and suggest the solutions around it.
Pre-Sales activities such as customer qualification, top level discussion with customers to establish clearly their business needs and frustration, Proposal writing, Resolving any queries around the proposal from the customer,
Act as a prime interface with the customer during the sales process, Act as the “owner” of the customer until the sales has matured and Conduct presentations and quality conversations to further the agenda and acquire customer interest.
Proven capability in consultative selling with demonstrated achievements.
A constant hunger for learning new events, trends, and Industry requirements.
You should be a graduate, with proven credentials.
At least 3 years of relevant and active direct customer sales experience in consultative selling.
Proven track record and good references.
Selected candidates will undergo thorough professional selling skills training in the on-boarding process.
At Lafayette Resources, we are Bold and Tenacious, we love to take on big challenges and win, and we always partner closely with our clients in providing long lasting business solutions. We are Ambitious, Restless, highly Energized, and Passionate about what we do. This is the environment that allows us to keep growing. -
General Manager Help Desk IT Telemarketing Executive Investment Manager IT Security Specialist
Purpose of the Role of the General Manager
The General Manager is responsible for the overall management of the company including staff, finances, projects and initiatives that will lead to continued growth and expansion of the business. Key drive will be the ability to engage at diverse levels, integrate resources and finally ensure effective implementation of projects with the objective of meeting the client’s stretching demands.
The Job responsibilities of the General Manager
Provide the overall leadership of the business units, from business planning through to team management and seeking new opportunities for growth
Participate in formulating and administering company strategies, policies and directing and coordinating both the Engineering and Commercial divisions.
Develop and implement long-range goals and strategies to meet the business profitability growth objectives.
Review and analyze activities, costs, operations and forecast data to determine each division’s progress towards stated goals and objectives.
Spearhead the delivery of the revenue targets through great innovative ideas, excellent project execution, and establishing trusting relationships with clients (existing as well as new).
Reviews and supports engineering and commercial divisions, to oversee design concepts with fundamental or new technology used for new or existing products or improvement to provide cost reduction, safety, customer requirements and market growth.
Marshal resources with real insight about what excellence looks like; take effective actions to build teams, develop a great team to deliver on performance and projects. Drive the right organization culture to achieve high productivity.
Operate with a clear set of strategic priorities with demonstrated ability to adjust for opportunities and obstacles over different periods of time. Play a leading role in breaking down projects and seeing through the execution and timely projects completion.
Clearly understands cash-flows, have the ability to project on +4months based on appreciation of Financial Ratios, thereby pushing for greater performance, budget planning and cost control
Internal Profile
Reporting to the board
The General Manager Qualifications
Bachelors degree in a Business related course or in Engineering
MBA in Marketing, strategic Management or Entrepreneurship (preferred)
5-7 years extensive experience in management
Experience in Engineering is not essential, but will be viewed as an advantage.
The ideal Person of General Manager Job Holder
Excellent interpersonal and communication skills; both verbal and written are mandatory.
Excellent managerial and leadership skills.
Ability to handle the teams and work under pressure.
Excellent presentation skills.
Ability to Develop Financial and Strategic Plans
Demonstrated ability in project management
If you believe you are qualified and ready to take on new challenges, then we want to talk to you urgently.
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Sales Executive
Sales Executive
Salary: 15,000 plus Commission
Lafayette Resources are recruiting in the following regions:
1 Meru
The Job
Existing Accounts: The candidate is expected to bring existing accounts to the business with him/her. As such the candidate is expected to hit minimum sales targets within the first month, based on existing client Relationships.
Sales Growth: The candidate is expected to win new and recurring work that fits company capabilities and business strategy. A cornerstone of the company strategy is focused on building long term relationships with clients that yield regular, recurring, profitable work i.e. the candidate must be able to increase his/her client base specifically in such a way that this growth will yield profitable, high volume, repeat orders.
Maintains Customer Relationships: The candidate will cultivate a quality relationship with the client through follow-up and appropriate, timely contact. The candidate will resolve issues, communicate feedback, and in general assure customer satisfaction.
Prospective Clients: The candidate will at all times maintain a list of prospective clients that he/she is targeting. These should be qualified as suitable clients i.e. expected to generate large, repeat orders and with sufficient liquidity to pay outstanding amounts on time.
Forecasting/Communicating Status of Opportunities:
The candidate will keep the General Manager informed continuously of his/her list of prospective clients.
The candidate will document his/her sales development activity for each client (frequency and nature of contact, summary of discussions and evaluation of the status of the relationship), and will communicate this documented activity to the General Manager regularly (this information will be documented and communicated in the form of periodic reports).
The candidate will provide a sales forecast at the start of every month, which is expected to be reasonably accurate and reliable.
The Person You are a Hunter, creative and hungry for results, with a solid growth record to boot.
You are a master negotiator, great communicator, an inspiring team leader and achiever of results.
You are a sales professional, with 3 – 5 years’ experience
You demonstrate high levels of integrity, honesty
You are commercially astute, have high energy and drive.
You have strong presentation skills, are able to craft together convincing and structured proposals to clients.
If you are the one, then we want to talk to you urgently. -
Property Manager
Job Purpose
Responsible for managing the company’s properties within the Group, including overseeing the new construction, renovations, establishment of branches and agency offices and ensuring required building/construction standards are strictly adhered to across the region.
Directing staff and overseeing the upkeep of equipment and supplies, determining and scheduling repairs, renovation projects, waste reduction improvements and safety inspections.
Job Responsibilities
Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping services
Overseeing and Liaising with procurement for repairs and maintenance of the company’s properties
Maintains building systems by contracting for maintenance services; supervising repairs
Liase with Finance to establish rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals.
Oversee groundskeepers, maintenance workers, and custodial staff.
Contracts with tenants by negotiating leases; collecting security deposit.
Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
Enforces occupancy policies and procedures by confronting violators.
Supervising staff in Property section; communicating job expectations; planning, monitoring, and appraising
Reports to: C.E.O
Qualifications For Property Manager Job
At least 3 yrs.’ professional work experience in Property Management works at a senior level for University degree holders or 10 yrs for HND holders.
University degree (preferably in BA Land Economics, Architecture or related field) or HND from a recognized university or institution.
Post graduate diploma and practical experience in Project Management will be an added advantage
Functional Skills
The person should have great Leadership & analytical skills
Should poses high levels of integrity and honesty.
Must have excellent people management skills and team player -
Help Desk Specialist General Manager Business Development Officer Business Development Consultant
We are seeking to hire a Help Desk Specialist to support the IT department in our Client’s business. The person will be responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
Help Desk Specialist Job Responsibilities
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone.
Maintain daily performance of computer systems.
Ask questions to determine nature of problem.
Install, modify, and repair computer hardware and software.
Clean up computers.
Run diagnostic programs to resolve problems.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Install computer peripherals for users.
Follow up with customers to ensure issue has been resolved.
Gain feedback from customers about computer usage.
Run reports to determine malfunctions that continue to occur.
Qualifications For Help Desk Specialist Job
Bachelor’s degree in Computer Science or related disciple
At least 4-5 years of work experience in Information Technology
Proven working experience in providing help desk support
Working knowledge of help desk software, databases and remote control
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Industry
Insurance
If you are the one, then we want to talk to you urgently.
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Sales Executive Senior Technical Leader Telemarketing Executive
Sales Executive Job At Lafayette Resources
Salary 15,000 plus Commissio. We are recruiting in the following regions: 2 Mombasa, 1 Kisumu, 1 Nyeri, 1 Meru2 Nairobi. The Position holder will perform the following responsibilities.
Sales Executive Job Responsibilities
Existing Accounts: The candidate is expected to bring existing accounts to the business with him/her. As such the candidate is expected to hit minimum sales targets within the first month, based on existing client Relationships.
Sales Growth: The candidate is expected to win new and recurring work that fits company capabilities and business strategy. A cornerstone of the company strategy is focused on building long term relationships with clients that yield regular, recurring, profitable work i.e. the candidate must be able to increase his/her client base specifically in such a way that this growth will yield profitable, high volume, repeat orders.
Maintains Customer Relationships: The candidate will cultivate a quality relationship with the client through follow-up and appropriate, timely contact. The candidate will resolve issues, communicate feedback, and in general assure customer satisfaction.
Prospective Clients: The candidate will at all times maintain a list of prospective clients that he/she is targeting.
These should be qualified as suitable clients i.e. expected to generate large, repeat orders and with sufficient liquidity to pay outstanding amounts on time.
Forecasting/Communicating Status of Opportunities: The candidate will keep the General Manager informed continuously of his/her list of prospective clients. The candidate will document his/her sales development activity for each client (frequency and nature of contact, summary of discussions and evaluation of the status of the relationship), and will communicate this documented activity to the General Manager regularly (this information will be documented and communicated in the form of periodic reports). The candidate will provide a sales forecast at the start of every month, which is expected to be reasonably accurate and reliable.
Qualifications For Sales Executive Job
You are a Hunter, creative and hungry for results, with a solid growth record to boot.
You are a master negotiator, great communicator, an inspiring team leader and achiever of results.
You are a sales professional, with 3 – 5 years’ experience
You demonstrate high levels of integrity, honesty
You are commercially astute, have high energy and drive.
You have strong presentation skills, are able to craft together convincing and structured proposals to clients
go to method of application »