Company Address: Address Beverly Court Corner of George Padmore & Marcus Garvey Roads, Kilimani

  • Human Resources Business Partner

    Human Resources Business Partner

    We are looking for an experienced and exceptionally talented Human Resources Professional to fill the position of Human Resources Business Partner, whose key role is to ensure that all human resources (HR) operations are carried on smoothly and effectively within all the countries in the region. The person will be responsible for providing sound advice to senior management on all Human Capital related subjects.
    Are you the one?
    Role Purpose

    As the human resources Business Partner, you must find organizational  solutions for problem areas such as staffing and health and safety needs. You must also coordinate the other members of your team to ensure a uniform front.
    You will promote and implement Human Resource values by planning and managing HR programs, directing staff, Leading in the development and implementation of the HR Strategy in Talent Management, Employee Relations, Benefits design and management while being the lead HR business partner for the leadership team and line management in the region.
    You will ensure that HR needs of the company are being met and are aligned with all business objectives and the business strategic plan.
    You will need an excellent understanding of how your organisation operates, its business requirements and commercial objectives. You’ll work very closely with all heads of business units and  all the departments, and provide an information resource for both employees and senior management.
    Technical advice and services to the CEO and all regional heads of business
    Compensation and Benefits
    Employee Relations
    Staff Welfare

    Requirements

    At least 7year+ professional work experience as a Human Resource professional, 5 of which should be at a senior or similar position
    MUST have extensive experience in the Banking sector
    A bachelor’s degree from a Recognized University
    A Master degree or MBA is and added advantage
    Higher or post graduate diploma in HRM
    HR practicing certificate from IHRM or any other recognized institution

    In addition to the above, you should have:

    Outstanding commercial and strategic business insight
    Excellent interpersonal and communication skills
    Demonstrated leadership and people management capabilities
    Diplomatic and negotiation skills
    Tact, and the ability to deal with difficult situations
    Numerical and budgeting skills
    Knowledge of Kenyan labour laws  employment legislation for East African countries

  • General Manager

    General Manager

    Purpose of the Role
    The General Manager is responsible for the overall management of the company including staff, finances, projects and initiatives that will lead to continued growth and expansion of the business.
    Key drive will be the ability to engage at diverse levels, integrate resources and finally ensure effective implementation of projects with the objective of meeting the client’s stretching demands.
    Roles

    Provide the overall leadership of the business units, from business planning through to team management and seeking new opportunities for growth
    Participate in formulating and administering company strategies, policies and directing and coordinating both the Engineering and Commercial divisions.
    Develop and implement long-range goals and strategies to meet the business profitability growth objectives.
    Review and analyze activities, costs, operations and forecast data to determine each division’s progress towards stated goals and objectives.
    Spearhead the delivery of the revenue targets through great innovative ideas, excellent project execution, and establishing trusting relationships with clients (existing as well as new).
    Reviews and supports engineering and commercial divisions, to oversee design concepts with fundamental or new technology used for new or existing products or improvement to provide cost reduction, safety, customer requirements and market growth.
    Marshal resources with real insight about what excellence looks like; take effective actions to build teams, develop a great team to deliver on performance and projects. Drive the right organization culture to achieve high productivity.
    Operate with a clear set of strategic priorities with demonstrated ability to adjust for opportunities and obstacles over different periods of time. Play a leading role in breaking down projects and seeing through the execution and timely projects completion.
    Clearly understands cash-flows, have the ability to project on +4months based on appreciation of Financial Ratios, thereby pushing for greater performance, budget planning and cost control

    Internal Profile

    Reporting to the board

    Job Qualifications

    Bachelors degree in a Business related course or in Engineering
    MBA in Marketing, strategic Management or Entrepreneurship (preferred)
    5-7 years extensive experience in management
    Experience in Engineering is not essential, but will be viewed as an advantage.

    The Person

    Excellent interpersonal and communication skills; both verbal and written are mandatory.
    Excellent managerial and leadership skills.
    Ability to handle the teams and work under pressure.
    Excellent presentation skills.
    Ability to Develop Financial and Strategic Plans
    Demonstrated ability in project management

  • Digital Marketing Executive

    Digital Marketing Executive

    Requirements

    Develop and manage digital marketing campaigns
    Oversee a social media strategy
    Manage and maintain the organisation’s website(s)
    Write and optimise content for the website and social networking accounts such as Facebook and Twitter
    Track and analyse website traffic flow and provide regular internal reports
    Attain key performance indicators such as reducing the website bounce rate, increasing dwell time or improving conversion
    Continually work on the Search Engine Optimization of the website(s)
    Fix any errors or bugs in online content
    Edit and post videos, podcasts and audio content to online sites
    Arrange webinars and webcasts
    Create online banner adverts and oversee pay per click (PPC) ad management
    Write copy for email marketing campaigns
    Identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in mobile marketing
    Work on printed material to supplement online products
    Attend product launches and networking events

    Qualifications 

    A background in Digital Marketing
    Ability to work independently and capable of taking initiative on specific projects
    Excellent research skills
    Strong written and verbal communications skills
    A positive and flexible attitude

  • Head of Hospitality

    Head of Hospitality

    Role purpose
    The Head of Hospitality will report to the CEO, and will provide leadership as well as effective management, administration and run effective operations in the hospitality division and the hospitality management company.
    S/he will provide strategic leadership through coordination of various activities in the Hospitality division as well as the Hospitality Management Company (HMC), to achieve set goals and objectives.
    S/he will formulate and implement policies and strategies to guide division operations and serve as the link between the CEO, Board of directors, and properties.
    Direct and Indirect Reports
    Direct – Property managers, Hospitality division management team
    Indirect – Service and Operations, Sales and Marketing.
    Job Responsibilities

    Provide support to the CEO and the Board, prepare briefing notes, discussion papers and make management recommendations and proposals on specific matters for CEO/Board approval as required.
    Ensure full compliance to Hospitality division operating controls, SOP’s, policies, procedures and service standards.
    Optimize property occupancy, and maximize on room/space yield revenue through innovative sales practices and yield management programs.
    Establish a unique value proposition and brand visibility
    Be fully accountability for achievement and management of on-going profitability of the division, ensuring revenue and guest satisfaction targets are met and exceeded.
    Manage and review the allocation of company resources to ensure that the highest standards of service are delivered and maintained.
    Provide monthly financial reports to shareholders/parent board on hospitality division, and relevant plans and business performance.
    Drive operations and supervise the development process for new properties, ensuring timely completion of the projects.
    Drive upgrading and renovation of existing facilities to meet industry standards.
    Be fully accountability for achievement and management of on-going profitability of the division, ensuring revenue and guest satisfaction targets are met and exceeded.
    Drive operations and supervise the development process for new properties, ensuring timely completion of the projects.
    Participate and manage the recruitment and selection of a professional hospitality and properties team, ensure the team is well trained and developed.
    Ensure compliance with all professional, ethical, legal and statutory requirements in the conduct of the Hospitality Management Company and Hospitality division.

    Qualifications for the Head of Hospitality Job

    Bachelor’s or Master’s Degree in hotel management or relevant field of study
    6 – 10 years’ experience in hotel operations (preferably at General Manager Level or multi-unit hotel management experience).
    Demonstrated mastery of multiple disciplines/processes in relation to the position including finance, hotel operations, revenue management, hotel industry sales and training experience, Owner relations management, among others.
    Experience working with international Hotel brands an added advantage.

    Key skills

    Must be computer literate (MS Office, digital savvy etc.).
    Must have a strong financial acumen (P&L, budgeting, forecasting, cost and waste management, etc).
    Self-starter with high drive for results.
    Strong problem-solving skills, demonstrated ability to manage multiple tasks and projects with strong attention to detail.
    Strong communication, presentation, negotiation and conflict management skills.
    Proven leadership and entrepreneurial skills, marketing/PR, change management and strategic planning expertise at senior level.
    Excellent People skills, exceptional customer service abilities.
    Ability to work effectively with a board of directors, and influence investors positively
    A strong professional image and high ethical standards and integrity

  • Operations Director

    Operations Director

    Role purpose
    The individual will be responsible for all core operations within East Africa. Both directly and indirectly, the Operations Director is responsible for managing one of the largest and most diverse teams within the East African operation.
    This includes a central and distributed headquarters team that supports and monitors the academies’ operations and designs all the processes and systems that are critical to the success of each and every academy.
    The Operations Director is ultimately responsible for the critical performance of our entire network of 350+ schools across Kenya and Uganda. This includes operations, supply chain, IT, internal audit, and retail. You will be responsible for ensuring every school operates effectively.
    That school staff are supported, provided with the correct tech assets and supplies. That the school facilities are maintained. That revenue is collected effectively, that uniform, school feeding and other programmes are running well. That instructional delivery runs effectively.
    This is a high-impact role for someone who loves taking on challenges in large scale – we employ 5,000+ employees across East Africa.
    Operations Director Job Responsibilities

    General management of the warehouse operations and strategic planning on activities to provide feasible solutions to challenges that may arise while involving yourself in practical work on the floor on receiving, arranging and dispatching of materials.
    Responsible for all operational performance indicators of our academies, including but not limited to:
    improving adherence and compliance to existing systems and processes
    Striving for operational excellence in a resource-constrained environment
    Continually iterating and improving systems o cost of headquarters support per pupil educational outcomes as measured by academic testing programme
    Do or lead every job in the entire academy operations and support to some extent. No job is too big or too small.
    Manage a diverse support team including customer care, quality assurance, IT, programme managers, procurement, warehousing and logistics.

    Qualifications

    At least 8+ years of post-undergraduate, full time work experience
    Work experience managing a multi-unit retail environment
    Work experience developing and managing a culture of total focus on customer satisfaction
    Work experience drastically improving the productivity and reducing cost of a product or service
    Work experience managing and coordinating several teams to deliver on a tight schedule
    Work experience in emerging markets
    Record of building data-driven operational systems
    Record of strong academic performance from a leading undergraduate and, if attended, graduate institution
    Work experience, preferably in operations, as an employee at any company that has rapidly grown in headcount and number of locations, e.g., large scale retail
    Work experience in a highly political industry, where ideological conflict is common and strategy, ingenuity, negotiation and persuasion are necessary for success
    Experience of management consulting a plus

    Key skills

    Strong communication skills. Ability to effectively present information in one—on—one and small group situations to customers, clients, and other employees of the organization.
    Proven ability to use basic mathematical skills.
    Strong problem-solving abilities.

  • Quality Assurance Technician 

Country Director

    Quality Assurance Technician Country Director

    Our Client an accredited company involved in the management of temperature-controlled warehouses and specialized in supply chain management seeks to fill the position of a Quality Assurance Technician in Kenya and we are thus hunting for exceptional talent for the role
    Role purpose
    The individual will assemble customer orders from storage or inbound shipments to a standing area for outbound loading. This is a highly active role which requires the individual to work safely, accurately, and efficiently to meet customer needs.
    Roles

    Successfully perform all primary activities which include providing daily quality assurance to operations, review of electronic batch records and associated documents within the manufacturing facility, provide support on change control processes, and participate and support internal and external audits.
    Assure compliance with GMP, GDP, GLP, and company procedures. Identify and assess regulatory and quality risks in activities and processes according to regulatory agency rules and guidelines and write and implement the company’s Quality practices.
    Review electronic batch records and associated documents against procedures for accuracy and assure compliance to procedures based on regulatory requirements and internal guidelines, etc.
    Provide assessments to support day to day change control processes (insignificant changes and return to operations) in accordance with internal procedures and ensure compliance with the FDA and ISO requirements.
    Good understanding and knowledge of current regulatory requirements and serve as a plant resource for compliance to these requirements

    Qualifications

    Bachelor’s degree in Life Sciences, Engineering, or other technical field and 3-5 years of relevant experience in Quality with a pharmaceutical/Food company or other similarly regulated industry.
    General knowledge of biotech manufacturing theories and processes preferred.
    Knowledge of Pharmacy and Poison Control Board certification and NEMA Regulations, Application of Good Documentation Practices (GDP), and application of current Good Manufacturing Practices (cGMP) preferred.
    Key skills
    Should have strong communication and interpersonal skills with great attention to detail
    Should be a Self-motivated individual and good team player
    Must possess excellent sales skills, outgoing, client facing temperament
    Must have a strong business acumen with the ability to make a significant contribution to performance and profitability;
    Should poses strong strategic thinking and execution skills;

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  • Executive Driver

    Executive Driver

    We are looking for an experienced and exceptionally dedicated and courteous
    Executive Driver with superior driving and customer service skills who will be responsible for driving company executives, directors to various destinations.
    A person who has the ability to adjust and schedule to meet changing executive customer priorities and preferences.
    Job Roles
    Here’s the Role purpose

    To drive the MD to/from office, appointments, meetings and etc.
    To accompany the MD to events, and selected meetings
    To operate assigned vehicle in a safe and courteous manner
    To keeps the assigned vehicle clean inside and outside.
    To recognize vehicle maintenance needs
    Carry out routine inspection on the car to ensure that it is always in good condition
    Perform basic inspection of the vehicle before traveling and ensure that vehicles are in good condition and safe
    Routine errands during the day will be included.

    Job Requirements
    To qualify for this role, you will need to meet the following requirements

    A certificate or Diploma in any field
    Over 4 years’ experience as a personal or corporate driver is required
    Must be very polished and street smart
    Mature, healthy and punctual with a good attendance record
    Ability to multi task, willingness to learn and positive attitude
    Strong ability to memorize pickup and departure times
    Superior ability to anticipate executive requirements and preference
    A valid driving license
    Free of any criminal record
    Flexibility in terms of working hours
    In addition to the above, you should have:
    Excellent interpersonal and communication skills
    Familiarity with the routes in Nairobi and surrounding environs
    Professionalism

  • Head of Corporate Banking

    Head of Corporate Banking

    To manage Corporate and Investment Banking Unit which involves growing business in terms of the loan book, liabilities customer base and income from the bank’s Corporate and Investment target markets. The job includes continuous enhancement of the breadth and depth of product lines for the unit to achieve and sustain competitive positioning in the target markets. Effective account relationship management resulting in optimization of customer satisfaction, retention and wallet share through selling multiple solutions from the entire bank’s product range is critical.
    Job Responsibilities:

    To create and manage corporate and Investment banking relationships and ensure optimal sells to all the customers.
    Grow the corporate banking customer base by recruiting new customers, and wallet sizing to the existing customers to attain high returns.
    Grow the Investment banking customer base by recruiting new customers, and drive to get new buyers and sellers.
    To manage the customers relationships to ensure retention.
    Monitor and ensure that there is no excesses that are not approved.
    Work in close partnership with Senior Managers in Credit Risk Management, Trade Finance, Investment Banking, SMEs and Group Head of Credit Risk Management to ensure that the credit requests for new and existing facilities are correctly prepared in accordance with bank policies.
    Liaise and provide leadership to the unit heads in areas of expertise, particularly in regards to provision of facilities to customers and customer recruitments.
    Responsible for delivering a service to customers that matches the Bank’s mission statement.
    Coach and guide the direct reports including the head of sales, head of Institutional banking and Head of Credit Analysts.

    Qualifications

    University degree of its equivalent and relevant professional qualification in Banking, Accounting or Finance.
    Good experience in lending at a corporate level and exposure to credit and sophisticated corporate products.
    Experience, awareness and appreciation of all aspects of balance sheet management in banking.
    Proven leadership and people management skills.
    Ten years’ experience in a similar role with expertise in senior sales & marketing in financial services industry.
    At least five years’ experience in business management role.

  • Chief Information Officer 

Talent Manager 

Chief Risk Officer 

HR Business Partner 

Group Chief Finance Officer 

Derivatives Sales Head

    Chief Information Officer Talent Manager Chief Risk Officer HR Business Partner Group Chief Finance Officer Derivatives Sales Head

    The Chief Information Officer (CIO) is the most senior Executive in the organization responsible for the information technology and computer systems that support the organization’s goals.
    We are supporting our client to find an experienced CIO to oversee the use of Information technology (IT), and to devise the Bank’s IT strategy and ensure that all systems necessary to support its operations and objectives are in place.
    An excellent CIO must have a solid IT background and consistently keep up-to-date with advancements of the field. Apart from their education and experience, they must have every quality of a leader and a strong strategic and business acumen.
    The goal is to ensure that information technology adds the maximum value to the organization so as to facilitate the success of our client’s business.
    This is a highly specialized role, at the Senior level (C Suite)
    If you are ready to make a significant career move, then read further
    The Job, what is expected of you
    You are meticulous and precise with an innate dynamism to solve problems, you like challenging tasks and have the ability to perform a variety of activities
    You prefer freshness, and inventive ideas and work that involves change, variety and excitement, you have an innate tendency toward creativity and always seeks to achieve accuracy and perfection

    Set objectives and strategies for the IT department
    Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits
    Communicate with bank’s board, CEO and business executives and translate business objective into IT activities and priorities. Establish and direct the strategic and tactical goals, policies, and procedures for the information technology department.
    Design and customize technological systems and platforms to improve customer experience,
    Plan the implementation of new systems and projects and provide guidance to IT professionals and other staff within the organization
    Participate in vendor contract negotiations, and approve purchases of technological equipment and software and establish partnerships with IT providers,
    Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance
    Direct and organize IT-related projects
    Monitor changes or advancements in technology to discover ways the company can gain competitive advantage
    Analyze the costs, value and risks of information technology to advise management and suggest actions

    Qualifications and Requirements:

    15+ years professional work experience in a similar role, 8 of which should be in senior Management
    Excellent knowledge of IT systems and infrastructure
    Background in designing/developing IT systems and planning IT implementation
    BSc/BA in computer science, engineering or relevant field
    MSc/MA will be preferred
    Solid understanding of data analysis, budgeting and business operations
    Superior analytical and problem-solving capabilities
    A strong strategic and business mindset
    Excellent organizational and leadership skills
    Outstanding communication and interpersonal abilities

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  • Sales Supervisor 

Talent Manager

    Sales Supervisor Talent Manager

    We are looking for an experienced and exceptionally talented Candidate to fill the position of Sales Supervisor who will be responsible for supervising and coordinating the daily activities of sales representatives engaged in promoting and selling a product by phone or mail.
    Responsibilities

    Researching and identifying potential partnerships
    Reaching out to current partners and developing new opportunities
    Helping to shape the marketing strategy of new program areas
    Identifying new sales leads
    Pitching products and/or services
    Maintaining fruitful relationships with existing customers
    Contacting potential clients via email or phone to establish rapport and set up meetings
    Planning and overseeing new marketing initiatives
    Contacting clients to inform them about new developments in the company’s products
    Negotiating and renegotiating by phone, email, and in person

    Requirements

    At least 7 years professional work experience in the a similar role
    Excellent knowledge of the printing Industry will be an added advantage
    Degree/ Diploma in a relevant field

    Competences

    Ability to work independently and capable of taking initiative on specific projects
    Excellent research skills
    Strong written and verbal communications skills
    A positive and flexible attitude
    Outstanding communication and interpersonal abilities

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