Jobs Kenya

Company Address: Address Beit Yanai, Israel

  • Credit Officer

    Credit Officer

    Responsibilities:

    Develop and maintain partnerships with banks, SACCOs, and financial institutions in Meru.
    Facilitate efficient loan processing and disbursal procedures.
    Collaborate with internal teams to streamline processes and enhance turnaround times.
    Conduct regular assessments of partnership effectiveness and propose improvements.
    Provide guidance and support to clients throughout the loan application process.
    Ensure compliance with regulatory requirements and organizational policies.
    Prepare reports on loan processing metrics and performance.

    Requirements:

    Bachelor’s degree in finance, Economics, Business Administration, or related field.
    Proven experience in credit management or financial services. (Must)
    Strong networking and relationship-building skills.
    Excellent communication and negotiation abilities.
    Detail-oriented with the ability to multitask and prioritize tasks effectively.
    Knowledge of financial regulations and industry best practices.
    Proficiency in Microsoft Office Suite and financial software.
    Ability to work independently and as part of a team

    You can share your Resume via gichuki@homebiogas.com 

    Apply via :

    gichuki@homebiogas.com

  • Marketing Communication Specialist

    Marketing Communication Specialist

    About the job

    The Marketing Communication Specialist is responsible for developing and executing marketing campaigns and activities that promote the company’s products or services. They will work closely with the marketing and business team to create messaging and content that is both informative and persuasive. They will also oversee the production and distribution of marketing materials, such as brochures, website copy, and social media posts.

    Essential Duties and Responsibilities

    Develop and execute marketing campaigns and activities across a variety of channels, including online and offline.
    Create and manage marketing content, such as blog posts, social media posts, and email marketing campaigns
    Oversee the production and distribution of marketing materials
    Collaborate with other members of the marketing and sales team to develop and implement overall marketing strategy
    Track and analyze the results of marketing campaigns to identify what is working and what is not.
    Stay up to date on the latest marketing trends and technologies

    Qualifications and Requirements

    Bachelor’s degree in Marketing, Communications, or a related field
    2-3 years of experience in a marketing/ content creation/ communication role
    Strong writing and editing skills
    Excellent communication and interpersonal skills
    Ability to work independently and as part of a team
    Proficient in Microsoft Office Suite

    Please submit your resume and cover letter to recruitment@homebiogas.comPlease attach a few examples of communication / content pieces you have created, all in one PPT with some explanations on each of the art work/ text you share.

    Apply via :

    recruitment@homebiogas.com

  • Customer Success Manager

    Customer Success Manager

    Duties and responsibilities 

    Planning: You will develop the overall training and quality strategic plans for the call centers and other elements of the customer success team.
    Implementation: You will be the overall owner and executor of all quality and training plans working closely with the leadership in-country
    Coordination. You will coordinate and drive the adoption of quality best practices across channels (Voice and non-voice) and across markets to create a best-in-class customer experience

    Coordinate the day-to-day operations of the training and quality functions 

    Quality evaluations: You will determine how quality evaluations will be carried out across markets including proposing tools to be used by the quality analysts to evaluate the various customer touch points
    Training support: You will define the process and procedures to guide how training is administered both to support the in-country operations like scheduling
    Reporting: You will design and create all reporting requirements including the general Key Performance Indicators for both the quality and training functions and guide on the best platform to surface the output metrics
    You will lead a team of quality analysts and trainers with the aim to develop a best-in-class support team across markets through;
    Performance management: You will schedule and carry out performance discussions, coaching, and mentoring sessions to support the call center training and quality leadership in achieving the overall departmental objectives and key results
    Recruitment: You will plan for and recruit the support team based on the support team (training and quality) staffing needs and as guided by the workforce forecasting requirements
    Problem-solving. You will be the point of contact for all issues on quality and training related to customers, people, systems, or processes that require the engagement of a senior leader to provide directions

    Must have :

    You are customer-centric and passionate about our mission of improving dairy farmers lives through accessible clean cooking solutions 
    You have a strong background in customer care, with at least 5+ years leading quality and training teams
    You have advanced analytical and statistical skills, including Excel and data visualization and reporting
    You have previously worked in a similar role as Quality Manager, Training Manager, Customer care manager
    You have experience developing, operationalizing, and tracking quality and training metrics to drive continuous improvements
    You have experience managing multiple stakeholders.

    You have people leadership and management experience in a similar or relevant capacity 

    Strong analytical and excellent communication skills
    Excellent problem-solving skills
    Able to collaborate with teams across different markets
    Education: Bachelor’s degrees in a relevant subject, Master’s degree is an added advantage

    If you have the above qualifications, please share your CV with the Subject Systems Administrator to recruitment@homebiogas.com 

    Apply via :

    recruitment@homebiogas.com

  • Customer Success Manager

    Customer Success Manager

    Duties and responsibilities 

    Planning: You will develop the overall training and quality strategic plans for the call centers and other elements of the customer success team.
    Implementation: You will be the overall owner and executor of all quality and training plans working closely with the leadership in-country
    Coordination. You will coordinate and drive the adoption of quality best practices across channels (Voice and non-voice) and across markets to create a best-in-class customer experience

    Coordinate the day-to-day operations of the training and quality functions 

    Quality evaluations: You will determine how quality evaluations will be carried out across markets including proposing tools to be used by the quality analysts to evaluate the various customer touch points
    Training support: You will define the process and procedures to guide how training is administered both to support the in-country operations like scheduling
    Reporting: You will design and create all reporting requirements including the general Key Performance Indicators for both the quality and training functions and guide on the best platform to surface the output metrics
    You will lead a team of quality analysts and trainers with the aim to develop a best-in-class support team across markets through;
    Performance management: You will schedule and carry out performance discussions, coaching, and mentoring sessions to support the call center training and quality leadership in achieving the overall departmental objectives and key results
    Recruitment: You will plan for and recruit the support team based on the support team (training and quality) staffing needs and as guided by the workforce forecasting requirements
    Problem-solving. You will be the point of contact for all issues on quality and training related to customers, people, systems, or processes that require the engagement of a senior leader to provide directions

    Must have :

    You are customer-centric and passionate about our mission of improving dairy farmers lives through accessible clean cooking solutions 
    You have a strong background in customer care, with at least 5+ years leading quality and training teams
    You have advanced analytical and statistical skills, including Excel and data visualization and reporting
    You have previously worked in a similar role as Quality Manager, Training Manager, Customer care manager
    You have experience developing, operationalizing, and tracking quality and training metrics to drive continuous improvements
    You have experience managing multiple stakeholders.

    You have people leadership and management experience in a similar or relevant capacity 

    Strong analytical and excellent communication skills
    Excellent problem-solving skills
    Able to collaborate with teams across different markets
    Education: Bachelor’s degrees in a relevant subject, Master’s degree is an added advantage

    If you have the above qualifications, please share your CV with the Subject Systems Administrator to recruitment@homebiogas.com 

    Apply via :

    recruitment@homebiogas.com

  • Systems Administrator

    Systems Administrator

    Role Overview

    We are looking for a System Administrator to maintain, upgrade and manage all our software, hardware, and networks. An added advantage is the ability to perform data management and analysis.

    Resourcefulness is a necessary skill in this role, we are a fast-growing company and value proactive team members. The right candidate should be able to diagnose and resolve problems quickly while having the ability to communicate with a variety of interdisciplinary teams and users.

    The main goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

    Duties and responsibilities

    Install and configure software and hardware (i.e. Office 365, Salesforce and others as required)
    Manage network servers and technology tools used by team members
    Set up accounts and workstations
    Monitor performance and maintain systems according to requirements
    Troubleshoot issues and outages
    Ensure security through access controls, backups and firewalls
    Upgrade systems with new releases and models
    Develop expertise to train staff on new technologies
    Build an internal database with technical documentation, manuals and IT policies
    Have the ability to extract data from various software and perform analysis when needed

    Must have qualification

    Proven experience as a System Administrator, Network Administrator or similar role
    Experience with databases, networks (LAN, WAN) and CRM tools such as Salesforce or Taro Works
    Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
    Familiarity with various operating systems and platforms
    Resourcefulness and problem-solving aptitude
    Excellent communication skills
    BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

    If you have the above qualifications, please share your CV with the Subject Systems Administrator to recruitment@homebiogas.com by Wednesday, August 17th 2023.HomeBiogas is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex or any other protected status. We are committed to providing a diverse and inclusive work environment where all employees are valued and respected.Qualified applicants from all backgrounds are encouraged to apply

    Apply via :

    recruitment@homebiogas.com

  • Area Sales Manager  - Nyeri Area Sales Manager  - Kiambu Customer Success Representative

    Area Sales Manager  - Nyeri Area Sales Manager  - Kiambu Customer Success Representative

    Company Description

    Homebiogas is the most cost-effective biogas solution for small dairy farmers in Kenya. By recycling cow manure into clean cooking energy and rich bio-fertilizer, farmers can cut costs on charcoal and chemical fertilizer, saving money every day. At Homebiogas, we believe that improving the lives of small dairy farmers will ultimately have a large impact on the future of Kenya. HomeBiogas is an equal-opportunity employer.

    Purpose of the role

    To achieve monthly and annual sales revenue and profit targets for the full range of company products and services in the assigned territories.
    Achieve monthly and annual sales and revenue targets in the assigned area
    Develop business and increase the profitability of the company in the defined geographic area by doing effective sales strategies and implementing sales tactics.

    Job Accountabilities/Key Responsibilities

    Meet monthly sales and revenue targets
    Ensure maximum exploitation of business opportunities in the assigned region
    Develop, continuously review, and update regional monthly and weekly sales plans.
    Support the field sales team with effective planning and implementation of monthly, weekly, and daily work plans.
    Identify and source potential business opportunities to overachieve the set regional targets.
    Continuously train, mentor, and monitor the sales team to achieve and sustain a high level of efficiency and productivity.
    Monitor and improve the daily activities of the sales team.
    Enhance collaboration with support departments to ensure the successful implementation of field activities.
    Ensure that the sales pipeline remains optimized for continuous region target achievement.
    Support and enhance the use of the provided sales tools and processes to optimize team performance.
    Ensure compliance to the set company procedures including EH&S Best Operating Policy.
    Continuously undertake market intelligence and submit reports with insights and recommendations.
    Servicing of company’s potential customer base and maintaining good working relations at all levels with the target clients.
    Generate and receive inquiries, develop proposals, negotiate contracts, and secure business.
    Ensure that the sales pipeline remains optimized for continuous business growth.
    Effective use of CRM system.
    Ensure customer satisfaction and maintain a customer database.
    Submit weekly and monthly management reports, sales forecasts, and competitive market reviews to Country Sales Manager
    Monitor competitors’ activities and submit competitor info on a regular basis including annual competitor review submission.

    Must Have

    The successful candidate must be able to demonstrate the following:

    Well-developed interpersonal and communication skills
    Oral and written English correspondence skills of a high standard
    Effective planning organizational and time management skills
    Analytical thinker and numerate
    Well-versed and knowledgeable on the local language
    Contractual and commercial experience is required
    Business development experience is required
    High level of commitment and loyalty
    Quality-oriented with attention to detail and capable of working to deadlines
    Proactive and hands-on person
    To always act as an ethical, moral, and positive agent of the company.

    Qualifications

    Education- bachelor’s degree in sales and marketing, agriculture, environmental study or any other related field of study
    Skills- Sales strategies Excellent Analytical skills, ability to work with minimal supervision, high sense of confidentiality and ability to meet set deadlines.
    Experience- Minimum of 5 years working experience in a similar position in B2C in renewable energy or agriculture. Minimum 2 years which should be a Senior Sales Position and minimum 3 years leading a field sales team.

    Desired Behaviors

    Change orientation – describes how an individual identifies the need for improvement and change.
    Drive for results – a deep-seated inner desire to compete against standards of excellence and achieve “step changes” in business results.
    Compelling Communication – recognizing that clear communication is the key to understanding.
    Leading others – the ability to create a compelling vision of the future and to provide inspiration, clarity and direction.
    Customer Insight – the ability to understand the markets that customers operate in, to use this to identify underlying needs, and then to apply this in a way that gives Homebiogas a competitive advantage.

    Deadline: 18th of July 2023

    go to method of application »

    If you meet the above qualifications, please send your resume to recruitment@homebiogas.com with the job title and region as the subject of your email .Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@homebiogas.com

  • Customer Success Manager

    Customer Success Manager

    Duties and responsibilities 

    Planning: You will develop the overall training and quality strategic plans for the call centers and other elements of the customer success team.
    Implementation: You will be the overall owner and executor of all quality and training plans working closely with the leadership in-country
    Coordination. You will coordinate and drive the adoption of quality best practices across channels (Voice and non-voice) and across markets to create a best-in-class customer experience

    Coordinate the day-to-day operations of the training and quality functions 

    Quality evaluations: You will determine how quality evaluations will be carried out across markets including proposing tools to be used by the quality analysts to evaluate the various customer touch points
    Training support: You will define the process and procedures to guide how training is administered both to support the in-country operations like scheduling
    Reporting: You will design and create all reporting requirements including the general Key Performance Indicators for both the quality and training functions and guide on the best platform to surface the output metrics
    You will lead a team of quality analysts and trainers with the aim to develop a best-in-class support team across markets through;
    Performance management: You will schedule and carry out performance discussions, coaching, and mentoring sessions to support the call center training and quality leadership in achieving the overall departmental objectives and key results
    Recruitment: You will plan for and recruit the support team based on the support team (training and quality) staffing needs and as guided by the workforce forecasting requirements
    Problem-solving. You will be the point of contact for all issues on quality and training related to customers, people, systems, or processes that require the engagement of a senior leader to provide directions

    Must have :

    You are customer-centric and passionate about our mission of improving dairy farmers lives through accessible clean cooking solutions 
    You have a strong background in customer care, with at least 5+ years leading quality and training teams
    You have advanced analytical and statistical skills, including Excel and data visualization and reporting
    You have previously worked in a similar role as Quality Manager, Training Manager, Customer care manager
    You have experience developing, operationalizing, and tracking quality and training metrics to drive continuous improvements
    You have experience managing multiple stakeholders.

    You have people leadership and management experience in a similar or relevant capacity 

    Strong analytical and excellent communication skills
    Excellent problem-solving skills
    Able to collaborate with teams across different markets
    Education: Bachelor’s degrees in a relevant subject, Master’s degree is an added advantage

    If you have the above qualifications, please share your CV with the Subject Systems Administrator to recruitment@homebiogas.com 

    Apply via :

    recruitment@homebiogas.com

  • Systems Administrator

    Systems Administrator

    Role Overview

    We are looking for a System Administrator to maintain, upgrade and manage all our software, hardware, and networks. An added advantage is the ability to perform data management and analysis.

    Resourcefulness is a necessary skill in this role, we are a fast-growing company and value proactive team members. The right candidate should be able to diagnose and resolve problems quickly while having the ability to communicate with a variety of interdisciplinary teams and users.

    The main goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

    Duties and responsibilities

    Install and configure software and hardware (i.e. Office 365, Salesforce and others as required)
    Manage network servers and technology tools used by team members
    Set up accounts and workstations
    Monitor performance and maintain systems according to requirements
    Troubleshoot issues and outages
    Ensure security through access controls, backups and firewalls
    Upgrade systems with new releases and models
    Develop expertise to train staff on new technologies
    Build an internal database with technical documentation, manuals and IT policies
    Have the ability to extract data from various software and perform analysis when needed

    Must have qualification

    Proven experience as a System Administrator, Network Administrator or similar role
    Experience with databases, networks (LAN, WAN) and CRM tools such as Salesforce or Taro Works
    Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
    Familiarity with various operating systems and platforms
    Resourcefulness and problem-solving aptitude
    Excellent communication skills
    BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

    If you have the above qualifications, please share your CV with the Subject Systems Administrator to recruitment@homebiogas.com by Wednesday, August 17th 2023.HomeBiogas is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex or any other protected status. We are committed to providing a diverse and inclusive work environment where all employees are valued and respected.Qualified applicants from all backgrounds are encouraged to apply

    Apply via :

    recruitment@homebiogas.com

  • Area Sales Manager  - Nyeri Area Sales Manager  - Kiambu Customer Success Representative

    Area Sales Manager  - Nyeri Area Sales Manager  - Kiambu Customer Success Representative

    Company Description

    Homebiogas is the most cost-effective biogas solution for small dairy farmers in Kenya. By recycling cow manure into clean cooking energy and rich bio-fertilizer, farmers can cut costs on charcoal and chemical fertilizer, saving money every day. At Homebiogas, we believe that improving the lives of small dairy farmers will ultimately have a large impact on the future of Kenya. HomeBiogas is an equal-opportunity employer.

    Purpose of the role

    To achieve monthly and annual sales revenue and profit targets for the full range of company products and services in the assigned territories.
    Achieve monthly and annual sales and revenue targets in the assigned area
    Develop business and increase the profitability of the company in the defined geographic area by doing effective sales strategies and implementing sales tactics.

    Job Accountabilities/Key Responsibilities

    Meet monthly sales and revenue targets
    Ensure maximum exploitation of business opportunities in the assigned region
    Develop, continuously review, and update regional monthly and weekly sales plans.
    Support the field sales team with effective planning and implementation of monthly, weekly, and daily work plans.
    Identify and source potential business opportunities to overachieve the set regional targets.
    Continuously train, mentor, and monitor the sales team to achieve and sustain a high level of efficiency and productivity.
    Monitor and improve the daily activities of the sales team.
    Enhance collaboration with support departments to ensure the successful implementation of field activities.
    Ensure that the sales pipeline remains optimized for continuous region target achievement.
    Support and enhance the use of the provided sales tools and processes to optimize team performance.
    Ensure compliance to the set company procedures including EH&S Best Operating Policy.
    Continuously undertake market intelligence and submit reports with insights and recommendations.
    Servicing of company’s potential customer base and maintaining good working relations at all levels with the target clients.
    Generate and receive inquiries, develop proposals, negotiate contracts, and secure business.
    Ensure that the sales pipeline remains optimized for continuous business growth.
    Effective use of CRM system.
    Ensure customer satisfaction and maintain a customer database.
    Submit weekly and monthly management reports, sales forecasts, and competitive market reviews to Country Sales Manager
    Monitor competitors’ activities and submit competitor info on a regular basis including annual competitor review submission.

    Must Have

    The successful candidate must be able to demonstrate the following:

    Well-developed interpersonal and communication skills
    Oral and written English correspondence skills of a high standard
    Effective planning organizational and time management skills
    Analytical thinker and numerate
    Well-versed and knowledgeable on the local language
    Contractual and commercial experience is required
    Business development experience is required
    High level of commitment and loyalty
    Quality-oriented with attention to detail and capable of working to deadlines
    Proactive and hands-on person
    To always act as an ethical, moral, and positive agent of the company.

    Qualifications

    Education- bachelor’s degree in sales and marketing, agriculture, environmental study or any other related field of study
    Skills- Sales strategies Excellent Analytical skills, ability to work with minimal supervision, high sense of confidentiality and ability to meet set deadlines.
    Experience- Minimum of 5 years working experience in a similar position in B2C in renewable energy or agriculture. Minimum 2 years which should be a Senior Sales Position and minimum 3 years leading a field sales team.

    Desired Behaviors

    Change orientation – describes how an individual identifies the need for improvement and change.
    Drive for results – a deep-seated inner desire to compete against standards of excellence and achieve “step changes” in business results.
    Compelling Communication – recognizing that clear communication is the key to understanding.
    Leading others – the ability to create a compelling vision of the future and to provide inspiration, clarity and direction.
    Customer Insight – the ability to understand the markets that customers operate in, to use this to identify underlying needs, and then to apply this in a way that gives Homebiogas a competitive advantage.

    Deadline: 18th of July 2023

    go to method of application »

    If you meet the above qualifications, please send your resume to recruitment@homebiogas.com with the job title and region as the subject of your email .Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@homebiogas.com

  • Social Media Content Creator Content Creator

    Social Media Content Creator Content Creator

    About the job
    We are seeking a talented, creative, who is fluent Native, English, and Swahili writer that can write engaging and innovative social media content and everything in between! The right person will have a passion to go out of their way to get content, and an eye for storytelling around agronomy, carbon credits, clean cooking, and everything renewable energy.
    What You’ll Do:

    Define a social media calendar across each platform to meet the set KPI targets per platform as guided by the head of marketing.
    Research industry-related topics.
    Prepare well-structured monthly digital content and visual briefs for the designer.
    Create and distribute marketing copy to advertise our company and products.
    Interview industry professionals, and happy customers, and incorporate their views on blog posts & social media content.
    Conduct keyword research and use SEO guidelines to optimize content.
    Promote content on social networks and monitor engagement (e.g., comments and shares) for each platform: Facebook, Instagram, LinkedIn, YouTube & Website.
    Identify customers’ needs from field visits and recommend new topics for content creation.
    Coordinate with marketing and design teams to illustrate articles for accurate briefs for digital marketing.
    Measure traffic from all paid content and show conversion (e.g., conversion and bounce rates)
    Prepare monthly reports on post management, boost budgets, and growth realized per social media platform.
    Collaborate with graphic designers to create attractive and engaging graphics to accompany the content

    Must Haves:

    Filming and editing skills
    3-5 years proven work experience as a content creator (preferably in a global, company)
    Strong conceptual abilities, and outstanding storytelling and creative writing skills
    Ability to deliver complex messages in a simple way

    go to method of application »

    If you meet the above qualifications, send your resume to recruitment@homebiogas.com with the job title as the subject of your email by 28th April 2023.

    Apply via :

    recruitment@homebiogas.com