Company Address: Address Avenue 5 building Rose Ave, 2nd Floor Nairobi, Kenya
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Systems Manager Bank Relations Manager
Job Description DPO system management Monitor system performance Identify errors, bugs and other issues and report to the technical team Control the system settings and permissions Create and update merchant accounts Manage terminals, banks and other related settings in the payments system Managing the bank relations (acquiring banks) Set the acquirer’s MID and MCC on…
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Operations Intern
Job Responsibilities (How) Customer Care General support on phone and Email to ensure the end customer queries are addressed efficiently as per the service level query General support to ensure merchant queries are addressed efficiently as per the service level agreement Action tickets in the support portal Fraud prevention and Risk Maintain and execute fraud…