Company Address: Address Apollo Centre, Westlands Nairobi

  • Reconciliation Accountant 

Claims Vetter 

Document Management Extension/Loader 

Claims Loader/ Vetter

    Reconciliation Accountant Claims Vetter Document Management Extension/Loader Claims Loader/ Vetter

    This role is responsible for correct and timely payments, bank agency duties, bank reconciliations and/or receipting function.
    KEY PRIMARY RESPONSIBILITIES

    Processing approved payments including claims and expenses which involves receiving, recording, and sorting invoices and other payment requisitions and disburse through cash, cheques, and EFTs
    Payment of claims through cheque or electronic means
    Management of all types of cheque documentation
    Obtaining sign off cheques and prompting dispatch to relevant recipients
    Petty cash management which involves disbursing approved expenses or advances and replenishment
    Reconciliation of Provider account statements on regular basis as defined
    Records management
    Answering Client queries through email, phone or directly

    ACADEMIC QUALIFICATIONS

    Relevant University Degree

    JOB SKILLS AND REQUIREMENTS

    Analytical skills
    Numerical skills
    Communication and Interpersonal skills

    PROFESSIONAL QUALIFICATIONS

    CPA/ACCA

    EXPERIENCE

    At least 1 year relevant experience

    go to method of application »

    Send mail to recruitment@apollo.co.ke indicating the position as subject of the mail

    Apply via :

    recruitment@apollo.co.ke

  • Business Development Manager Alternative Distribution Channel 

Country Business Development Manager Agency Sales 

Android Senior Developer 

Database Administrator

    Business Development Manager Alternative Distribution Channel Country Business Development Manager Agency Sales Android Senior Developer Database Administrator

    Job Id:Tvtd6PGgS
    KEY PRIMARY RESPONSIBILITIES

    To implement Alternative Distribution strategy by selecting, recruiting, training and retaining quality and talented partner development team through coaching and mentoring
    To grow and lead the Alternative Distribution team into a high performance culture and promote customer centric service in support of high levels of partner engagement and satisfaction so as to achieve APA Life strategic goals
    To establish performance goals for the partners, effectively monitor their progress to ensure achievement of targets and provide technical support
    To entrench performance based reviews of partner development team in line with their customized set targets
    To create and manage cost efficiencies and reduction of risks to remain within agreed expense budgets
    To collaborate closely with interfacing departments on developing new products, processes and incentives for partners to drive sales activities
    To ensure monitoring & review of customer service and operational efficiency to align to company standards and SLA implementation.
    To develop and maintain relationship with partners to ensure improved business relations with all customers and other potential partners
    To take full ownership and accountability for achieving set targets through effective management, marketing and development of the Alternative Distribution team.
    To ensure compliance with statutory and internal control processes
    To proactively recruit and train new partners and creatively penetrate them through offering unique individual life distribution strategies and value propositions
    To grow and defend the market share through constant engagement with the partners to understand gaps and competitor activities that can be leveraged on and for competitive position of the brand respectively
    To support partner development through coaching, sales motivation and effective management of sales incentives
    To constantly exude energy and positivity, and communicate the possibilities to keep the drive alive within the partner development team
    To drive partner development team to embrace change and achieve both their personal goals and business targets
    To drive APA Life dominance across partners through provision and facilitation of ordinary life products training

    ACADEMIC QUALIFICATIONS

    Bachelor’s Degree in Business Administration/Marketing/Insurance or its equivalent from a recognized institution.

    JOB SKILLS AND REQUIREMENTS

    Self-driven leader with the ability to influence and inspire teams
    Self-driven leader with the ability to influence and inspire teams
    Resilient, results oriented, dynamic and change oriented
    Decisive, Assertive, Go getter and a self-starter
    Strategic thinker with high strategy formulation and execution skills
    Good intrapersonal and interpersonal skills.
    Develops and monitors change plans ensuring they are effectively implemented
    Understands and applies commercial and financial principles in the evaluation of business practices and processes.
    Views issues in terms of costs, profits, markets, added value and return on investment.
    Anticipates and evaluates the impact of own work and that of the channel on profits.
    Appreciates the dynamic relationships between the organization’s structure, goals and capabilities
    Ability to develop, analyze sales reports and build insights that feed into the sales strategy.
    Ability to manage various stakeholders and respond to business dynamics

    PROFESSIONAL QUALIFICATIONS

    ACII/AIIK or its equivalent from a recognized institution.
    Member of a relevant professional industry related body

    EXPERIENCE

    At least 8 years of experience in selling of life insurance products –
    Previous experience in partner development environment
    Previous experience in managing insurance sales team 
    Understanding of retail sales dynamics 

    go to method of application »

    Interested and Qualified Candidates should send mail to recruitment@apollo.co.ke

    Apply via :

    recruitment@apollo.co.ke

  • Risk and Compliance Officer

    Risk and Compliance Officer

    KEY PRIMARY RESPONSIBILITIES

    Performing risk assessment, evaluation of the risks and working with business to design mitigation for the risks.
    Coordinating the Risk & Control Self-Assessment (RCSA) framework across the various businesses and support units
    Working with risk champions to follow through on management actions towards risk mitigation
    Reporting on changes in risk measures given the effectiveness of controls
    Assist in coordinating and carrying out trainings aimed at empowering staff on risk matters
    Monitoring and acting on any KPI / KRI adverse trends that may have negative impact to the group or individual company within the group
    Tracking and analyzing incidences of frauds (successful and attempted), identify causes and working with respective units on their implementation of comprehensive measures to close loopholes.
    Working with the Group Head of Risk & Compliance to implement the business continuity management framework for the group ensuring BCP testing is carried out as per schedule.
    Championing the documentation of inter departmental SLAs, policies and standard operational procedures.
    Ensure that all applicable legislation is complied with by each company within the group through day to day monitoring and regular review of compliance to legislation, regulations and internal policies and controls.
    Review Company process/operational manuals and systems to ensure that they meet the set regulations, policies and all other requirements such as mandates, escalations, controls, etc. are in place and aligned.
    Identify areas of compliance weakness and recommend remedial measures in consultation with the Group Head of Risk & Compliance and other senior business leaders as appropriate.
    Prepare and present risk and compliance reports to various stakeholders as per approved schedule.
    Perform the role of AML/CTF Compliance Officer, including training and awareness, oversight of customer due diligence and suspicious transaction monitoring and reporting.
    Coordinating with key internal stakeholders and external authorities to resolve compliance-related issues and client complaints.
    Any other duty as assigned from time to time.

    ACADEMIC QUALIFICATIONS

    Bachelor’s degree in law, accounting, business, public administration, or related field

    JOB SKILLS AND REQUIREMENTS

    Knowledge of insurance operations
    Good understanding of regulatory requirements, legal and prudential guidelines
    Good communication skills
    Analytical skills
    IT proficiency
    Adaptable to changing environments

    PROFESSIONAL QUALIFICATIONS

    Possession of a professional designation such as Certified Compliance Officer, Certified Internal Auditor, Certified Public Accountant, Certified Public Secretary, Certified Information Systems Auditor, AML or Certified Fraud Examiner
    Chartered Institute for Securities Investment (CISI) certification an added advantage

    EXPERIENCE

    At least two years in a compliance, risk management or legal practice within a large organization preferably in a financial services industry or a consulting firm.

    Apply via :

    recruitment@apollo.co.ke

  • General & Medical Insurance Sales Agent

    General & Medical Insurance Sales Agent

    Experience – Minimum 5-8 years of experience is preferable in steel industry.
    Roles and Responsibilities –
    The Role holder is responsible to manage overall responsibility and control over general business, policies, strategies and planning for the company.

    Plan or implement policies to maintain the productivity.
    Monitor the business operations and manage the assets and resources.
    Monitor the company’s progress.
    Maintain Budgeting expenses.
    .Maintain CSR and manage HR expenses or activities with the HR of the company.

    Interested and qualified candidates should forward their CV to: joseph.kagimbi@dsf.apainsurance.org using the position as subject of email.

    Apply via :

    joseph.kagimbi@dsf.apainsurance.org

  • General & Medical Insurance Sales Agent.

    General & Medical Insurance Sales Agent.

    Key Roles:

    To prospect for potential customers as per the corporate strategy.
    Achieving unit and branch business goals through quality sales and superior customer service to clients.
    Develop business segments as per company strategy with compliance.
    Providing competitive quotations to prospects.
    Consulting on the most effective cover for a particular need, while taking a number of factors into account.
    Setting up meetings, preparing and delivering presentations to potential clients.
    Developing and maintaining good working relationships with intermediaries and existing customers.
    Introducing new products and promoting them through regular visits and frequent communication with intermediaries, existing clients and prospects.
    Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products.
    Delivering good customer service by responding swiftly to queries and concerns from clients.

    Qualifications:
     

     Must be a Kenyan citizen.
    Must have a KCSE certificate & KRA PIN number. 
    A Diploma and above from a recognized Tertiary institution.
    Sales and marketing work experience is an added advantage, and any formal work experience is desired.
    Ability to maximize earnings growth, year on year, with our highly incentivized commission-based pay structure and income benefits.

    Interested and qualified candidates should forward their CV to: joseph.kagimbi@dsf.apainsurance.org using the position as subject of email.

    Apply via :

    joseph.kagimbi@dsf.apainsurance.org

  • Claims Officer 

Branch Manager Meru

    Claims Officer Branch Manager Meru

    JOB DESCRIPTION
    This position is responsible for analyzing, vetting and processing insurance claims to the satisfaction of clients in accordance with policy terms and conditions.
    The holder of this position will also analyze damages to determine consistency, interpret policies and negotiate payment solutions with different service providers. He/ She will provide exemplary customer service whilst ensuring compliance with IRA regulations.
    KEY PRIMARY RESPONSIBILITIES

    Providing advice on making a claim and the processes involved
    Processing new insurance claims notifications
    Collecting accurate information and documents to proceed with a claim
    Analyzing a claim made by a policymaker
    Monitoring the progress of a claim
    Investigating potentially fraudulent claims
    Ensuring fair settlement of a valid claim
    Building relationships with loss adjusters, forensic accountants and solicitors, as well as other legal/claims professionals
    Ensuring the customer is treated fairly and that the customer receives excellent service in accordance with industry and company guidelines
    Handling any complaints associated with a claim
    Seeking legal recovery of monies paid out
    Maintaining good broker relations
    Ensuring that claim costs are kept to the bare minimum
    Adhering to legal requirements, industry regulations and customer quality standards set by the company

    ACADEMIC QUALIFICATIONS

    Bachelor’s degree from a recognized University.

    JOB SKILLS AND REQUIREMENTS

    Exceptional communicational and interpersonal skills.
    Being resourceful, energetic, driven, structured, and displaying a strong desire to take initiative.
    Ability to work well under pressure and meet strict deadline.
    Strong analytical skills.
    Teamwork & initiative – maintains a positive and harmonious attitude in the work environment; relates well with co-workers and team members; co-operates and supports colleagues.
    Maintains a normal work load and efficient schedule;
    Manages time efficiently and effectively.

    PROFESSIONAL QUALIFICATIONS

    Diploma in Insurance

    EXPERIENCE

    At least 5 years’ relevant experience 

    go to method of application »

    Send mail to recruitment@apollo.co.ke

    Apply via :

    recruitment@apollo.co.ke

  • Actuarial Senior Team Leader

    Actuarial Senior Team Leader

    Summary
    APA Insurance is currently seeking to recruit a suitable and qualified candidate for the following position: Actuarial Senior Team Leader – APA Insurance.
    Key Primary Responsibilities 

    Product development which involves conducting research, developing pricing models, profit testing and other actuarial modelling/testing 
    Reviewing pricing of insurance contracts/products and development of pricing calculators 
    Reviewing product performance after selling which involves assessing sales volumes, claims experience, expenses and distribution set up 
    Validating data and performing actuarial valuation which involves setting up valuation models and estimation of actuarial liabilities (UPR, OCR, IBNR, IBNER, DAC, UARR, ULAE etc); 
    Compute the Risk Based Capital on a monthly basis and advise management accordingly 
    Preparation/review of the annual Liabilities Valuation & Financial condition report as per the IRA guidelines 
    Compliance with IRA guidelines on actuarial function and quarterly reporting including AvE 
    Liaising with external actuaries and providing them with information, documents and records needed to execute their work in a timely manner 
    Support in the preparation of monthly management reports 
    To offer support in the preparation of annual financial statements 
    Support in preparation of board papers, annual budgets and other strategic plans 
    Technical Lead in the adoption of IFRS 17 to the full implementation 

    Academic Qualifications 

    Bachelor’s degree in Actuarial Science or an equivalent 

    Job Skills And Requirements 

    Advanced knowledge of MS Excel and other Actuarial relevant tools 
    Analytical and highly innovative 
    Presentation skills 
    Communication and interpersonal skills 
    Team player and high organization skills 
    Demonstrable high knowledge in IFRS 17 

    Professional Qualifications 

    At least 7 Actuarial professional examinations 
    Member of a relevant professional body 

    Experience 

    At least 5 years’ relevant experience

    Send your application to the email:  recruitment@apollo.co.ke

    Apply via :

    recruitment@apollo.co.ke

  • Agile Coach

    Agile Coach

    Job Id: ZYvJRY1el0
    KEY PRIMARY RESPONSIBILITIES

    Provide ongoing facilitation and coaching that enables your team to excel at agile development
    Facilitate discussion leading to collective decision-making, goal setting, and conflict resolution across the digital factory
    Continuously seek to improve team performance by promoting joint accountability for results and solving productivity issues
    Coaches the Product Owners, Scrum Masters, and Tech Leads within the digital factory to focus on delivering incremental business value while sustaining an engineering culture
    Facilitates cross-team meetings and helps teams find innovative ways of resolving dependencies and navigating complex business and technical trade-offs
    Engages in problem solving sessions with team leads on how to develop long-term strategies and roadmaps which are congruent with the Agile approach
    Conducts training sessions on the fundamentals of Agile with new team members
    Communicates the new way of working with groups outside of the digital factory
    Coaches business units outside of the digital factory on Agile methodologies
    Engages teams of external dependencies to develop an incremental integration plan

    ACADEMIC QUALIFICATIONS

    Undergraduate Degree or equivalent experience

    JOB SKILLS AND REQUIREMENTS

    Excellent communication and mentoring skills 
    Entrepreneurial self-starter who is self-motivated, but also a team player with a professional presence
    Knowledge of Agile software development process
    Knowledge and/or experience with widely successful Agile techniques: User Stories, TDD, Continuous Integration, Continuous Testing, Paired Programming, Automated Testing, Agile Games
    Applicable knowledge of the technologies used by the team

    PROFESSIONAL QUALIFICATIONS

    Certified Scrum Master / Agile Practitioner

    EXPERIENCE

    Strong experience in software design and development
    At least 5 successfully delivered projects using Agile methodologies
    At least 2 – 3 projects that include an end-to-end Agile implementation where you played the role of a Scrum Master or Tech Lead. Experience in coaching 1-3 people on each project you have delivered
    Practical experience with any of the key disciplines required in agile delivery – such as software development or business (system) analysis
    Experience applying a wide variety of well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc.) 

    Deadline: 19-Nov-2021

    Send mail to recruitment@apollo.co.ke

    Apply via :

    recruitment@apollo.co.ke

  • General Manager 

Senior Business Development Manager 

Learning And Development Officer 

Business Development Officer

    General Manager Senior Business Development Manager Learning And Development Officer Business Development Officer

    Job Responsibilities

    Provide leadership and management of the company in the development of strategic objectives and goals
    Provide leadership to the company management team by supporting the execution and achievement of the agreed company’s strategic objectives. In particular:
     Manage Group funds in accordance with the client mandates
     Review, update, management of unit trusts
     Review, update plan for management of third party funds
     Profitably grow all business lines in accordance with the agreed and approved budgets
     Deliver on the agreed key performance indicators
    Overall responsibility for managing the Company’s capital requirements and return on capital
    Expand the Unit Trusts distribution strategy including the use of the Direct Sales Force of other Group companies
    Manage and drive investment performance through:
    Approve and implement investment decisions and transactions within agreed mandates
    Undertake research(internally or through third parties) to guide the development of house view and recommendations for investment decisions
    Evaluate and monitor portfolio performance against benchmarks, identify reasons for divergence, and proposing suitable action
    Implement comprehensive CRM programs and complying with approved customer service charter and standards that will enhance profitable growth
    Overall responsibility for ensuring adequate internal controls are followed and processes are in place and followed
    Provide leadership in the development of innovative,customer-oriented products and initiatives that support the achievement of long-term profitable growth
    Overall responsibility for operational efficiency of the company by ensuring proper policies, systems, and procedures are in place to effectively manage and control the business
    Ensure effective IT and BCP strategy is always in place to support the achievement of the organizational objectives.
    Overall responsibility for the implementation of an effective risk management framework for the company.
    Responsible for HR management including attraction,development, and retention of staff through sustaining a performance-driven culture across the organization
    Responsible for the promotion of the corporate brand and identity in line with the approved Corporate Communications strategy
    Ensure adherence to the corporate governance standards as set by the Board including the Approvals Framework and compliance with all statutory, regulatory, and other relevant requirements.

    Generic Duties

    Provide appropriate management reports and other information to the GCEO, GEXCO, and Board.
    Take lead and provide support in company-specific events
    Review and approval of investment valuation reports
    Implement audit, risk, and other reports (internal and external) in a timeous manner; and
    Participate and support Group CSR activities Person Specifications

    Academic Qualificatons

    Master’s degree in related field from a recognized university;
    Bachelor’s degree in a related field

    Job skills and Requirements

    Interpersonal and communication skills
    Leadership skills
    Entrepreneurial skills
    Technical skills in insurance and finance

    Proffesional Qualifications

    Relevant professional qualification e.g. CFA
    Registered member of ICIFA and any other relevant professional body

    Experience

    At least 12 years relevant experience with at least 5 years managerial experience

    go to method of application »

    Use the emails(s) below to apply Interested candidates should send their applications using the links above.

    Apply via :

  • Care Assessor

    Care Assessor

    Job Id:hFDyVxPrN5

    KEY PRIMARY RESPONSIBILITIES
     

    Reviewing and issuing  pre authorization;
    Handling the 24hour call center (cell phones /office lines) and responding to clients queries as they arise;
    Interacting with clients, brokers, clinicians, APA relationship officers and schemes HR’s as required to resolve problems/update progress in a manner consistent with the principles of the policy;
    Conducting hospital visits to assess patient’s care throughout continuum of care for diagnosis/procedures as well as maintaining the client’s /provider relationship;
    Reporting adverse occurrences relating to clients management, policy with appropriate action to ensure compliance with quality patient care;
    Coordinating step down management and referrals for all clients with chronic diseases;
    Participating in health talks/wellness camps and service meetings;
    Participating in company CSR and brand building activities in liaison with other departments.

    ACADEMIC QUALIFICATIONS
     

    Bachelor’s degree/Diploma in relevant field

    JOB SKILLS AND REQUIREMENTS
     

    Leadership skills
    Interpersonal and  Communication skills
    Analytical skills

    PROFESSIONAL QUALIFICATIONS
     

    Relevant professional qualification

    EXPERIENCE
     

    At least 4 years relevant experience

    Send mail to recruitment@apollo.co.keDeadline:08-Aug-2021

    Apply via :

    recruitment@apollo.co.ke