Jobs Kenya

Company Address: Address Antwerpen

  • Salesforce Front End Developer Integration Specialist Salesforce Developer Salesforce/Vlocity Developer

    Salesforce Front End Developer Integration Specialist Salesforce Developer Salesforce/Vlocity Developer

    As a Front End Developer you will be joining the team supporting and developing the Salesforce Experience Cloud applications in use by the International Health Delivery Services – Global team.
    Your role, as part of an Agile Scrum team, will include translation of UI/UX design wireframes into well-formed and standards compliant code that will produce visual elements of the application. In addition to the development team you will work with UI/UX designers and bridge the gap between visual design and technical implementation.
    You will join a global team that is going from strength to strength, designing and building solutions that are the driving force behind the growth of the business.

    About You

    You’re the type of person that is always looking to learn and embrace existing and emerging integration capabilities/approaches.
    You’re passionate about all things technology and keep up to date with the latest industry trends and products.
    You’re the type of person that loves the challenge of solving complex technical problems by thinking outside the box.

    A Normal Day Looks Like

    Developing modern web solutions that provide great user experiences across multiple browsers and devices
    Developing UI components in Salesforce LDS technology
    Setting and / or maintaining standards using linting & code quality tools to ensure consistency
    Keeping a close eye on client-side performance & security concerns and being constantly looking for ways to make improvements
    Ensuring the technical feasibility of UI/UX designs
    Optimising applications for maximum speed and scalability
    Working with developers, product managers, QA engineers, system administrators, vendors and others to ensure features are delivered to a high standard
    Understanding when to automate processes to improve the delivery process of the team
    Managing daily support and maintenance of the UI components, and conduct long-term improvement operations to ensure function, health and compliance.
    Work with the Agile Team to ensure internal communication is maintained to ensure efficient operation.
    Ensuring that solutions adhere to best practices and leverage standard functionality where possible.
    Ensuring any developed solutions are written to be maintainable, scalable, testable and deployable.

    Essential
    Ideally you’ll have experience with:

    HTML, CSS / SASS & JavaScript (ES6 & jQuery)
    Build tools & module bundlers like Gulp & Webpack
    Comfortable with BEM syntax
    Linting tools such as ESLint & StyleLint
    Git (Gitlab)
    Building and maintaining component libraries (eg Patternlab, StoryBook, Salesforce LDS etc)
    Responsive design practises using Bootstrap and CSS Grid
    Knowledge of browser feature support
    Web performance monitoring & optimisation techniques
    Web usability and accessibility standards
    Strong communication skills, ability to work effectively with multiple stakeholders

    Familiarity

    Automated UI Testing
    Experience of an Agile software development lifecycle (such as SAFe)
    Understanding of DevOps delivery model
    Docker
    NodeJS

    Nice To Have

    Salesforce or knowledge of Salesforce LDS
    Automated Testing with Browserstack
    Exposure to Gitlab CI Pipelines or Azure DevOps (VSTS)
    Knowledge of SPA libraries and frameworks like VueJS, React or Angular
    Twig

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Automation Testers Senior Automation Tester

    Automation Testers Senior Automation Tester

    The Position

    Reporting to the QE Manager, the successful candidate will be responsible for ensuring on quality and on time delivery of test planning and executions activities in the delivery of Quality Assurance (QA) Testing for new or modified applications/systems across multiple platforms. The QE Testing Analyst will be a high-performing individual who is methodical, inquisitive and has a passion for quality. They will partner with their Scrum Team and business colleagues on a journey of continuous learning and improvement to ensure ongoing optimisation of our test automation capability in support of key strategic outcomes for our business.
    Working across our IM IT Team to deliver successful QE – Test Automation solutions enabling all methodologies with a focus on SAFe Agile. You will work with individuals from across the world, with both in-person and remote teams.

    Main Duties / Responsibilities

    Responsible for delivering the QE Automation roadmap for each team.
    Build & maintain the automation for critical & complex business applications.
    Product understanding and creating test automation for In-sprint & regression testing.
    Execute automation scripts and report bugs.
    Determine priority for test cases and create effective execution plans with maximum coverage.
    Participate in PI & Sprint planning and Agile ceremonies.
    Track & report automation progress as per the plan.
    Develop skills in new automation tools to improve the automation penetration.
    Contribute towards implementation of new ideas & solutions.
    Mentor & develop junior resources.
    Adheres to the organization’s Quality Engineering best practices and help to drive changes to achieve more efficiency.
    Identify & Support Automation and DevOps opportunities; looking at efficiencies in ‘In Sprint’ Automation as well as Regression as we develop our CI/CD pipelines.

    Required Skills And Experience

    Bachelor’s degree in computer science or a related discipline and at least two, typically five or more years’ experience in a system quality environment, or an equivalent combination of education and work experience
    2 – 4 Yrs. experience in QE – Test Automation
    2 – 4 Yrs. experience in Selenium/UFT automation tool
    Experience in automation of web-based, desktop, mobile and API’s.
    Experience of developing custom automation solutions & functions
    Experience of doing deep failure analysis to address automation failures.
    Knowledge of the Health Insurance Industry
    Broad knowledge of the Software Delivery Lifecycle with specific expertise of Software Testing
    Proven experience of working within an Agile environment
    Broad knowledge of automated testing and modelling tools
    Good knowledge of different web browsers like Internet Explorer, Firefox, MS Edge, Chrome
    Competent user of Microsoft office applications like Excel, Word, PowerPoint and Outlook
    Excellent written and oral communication skills
    Strong problem-solving and analytical skills
    Comfortable working independently, leading a team or as part of a team.
    Demonstrate accuracy and possess a keen eye for detail.
    Strong interest in personal development

    Desirable Skills And Experience

    Codeless automation tools experience
    Experience in implementation of CICD pipeline using Jenkins/Azure DevOps
    Knowledge on RPA automation tools
    Automation experience on mainframe applications
    Salesforce & Vlocity Technology experience
    JIRA, HP ALM, Azure Dev Ops – Test Plans
    React software awareness, experience.
    Mobile App, Mobile Browser Testing Experience
    Browserstack, Perfecto experience
    Experience in Python or C# coding.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Africa Business Development Manager – Health Insurance

    Africa Business Development Manager – Health Insurance

    What would a typical day look like?
    As a Business Development Manager, you own your region, develop your strategy and execute this. You can imagine, two days hardly ever look the same. A typical day might include the following:

    Building relations within your markets to develop concrete business opportunities and create new sales leads
    Set everything aside to close a deal.
    Prepare presentations & proposals
    Building a healthy pipeline and execute on it in order to close your deals
    Attend and participate during broker events
    Review and adapt your regional strategy to maximize results
    Finish a quote before the deadline while following internal processes.

    What skills do you need?

    Do you have 5 years of experience in sales and you have strong commercial, networking and negotiation skills?  Great start! That’s essential for the role.
    Do you also have a health insurance background?
    Finally if you are a driven by closing business and get excited by exceeding your sales, you might just be the perfect fit.

    You will love this job if you…

    Love sales and get motivated by working with targets
    Are well-organised in following up on your sales leads
    Nurture relations and enjoy developing them
    Are triggered by the opportunity to map and adapt our sales strategy
    Feel in your natural habitat at networking events and in presentation rooms
    Have a strong sense of accountability and like to be empowered
    Like to work independently, but also value the input of others
    Can cope with the stress of deadlines and taking decisions in unexpected situations
    Are agile and enjoy adapting to an ever changing environment

    Cigna can offer you…

    A challenging job in an international and diverse context
    Trust to fill in this position in your personal way and to the best of your abilities
    A dynamic team and sounding board, a director who will mentor and coach you
    A challenging job in an international and growing enterprise
    Market-related salary conditions
    A dynamic, young and entrepreneurial company culture that values and stimulates initiative, thrive on success and truly understands the concept of the lifetime value of a client.

    Apply via :

    cigna.wd5.myworkdayjobs.com

  • Senior .NET Developer – Squid Senior React (& React Native) Developer – Digital

    Senior .NET Developer – Squid Senior React (& React Native) Developer – Digital

    You are customer oriented while keeping performance in mind. You keep an overall view on all components of the applications in the scrum teams portfolio and know how to find the right balance between future-proof solutions and fast-to-market requirements.
    You have a business drive, passion for technology and are eager to learn. Above all, you have a can-do attitude where you roll up your sleeves and just do it.

    Your Responsibilities

    Together with the team, you support requirement definition, and transform and develop these requirements into an appropriate architecture and solution.
    You have end-to-end responsibility for backend applications that support our claims handling processes.
    Write automated unit and integration tests.
    Formulate & propose improvements, both on functional and technical level.
    Define technical guidelines.
    Document the implemented architecture and solution.
    Deliver quality code, whilst keeping deadlines and business value in mind.
    Work together in an international, cross-functional scrum team and the wider International Health organization.
    Have a proactive role within the development chapter across all IGO/NGO scrum team.

    Your Profile

    We value traits like an agile mindset, passion & positivism. We are looking for colleagues who take responsibility and want to make a difference. To collaborate in an international environment, English language skills are required (written and spoken).

    General Requirements

    You have a Bachelor or Master degree in IT.
    You have a excellent knowledge of written and spoken English and are a strong communicator.
    You are able to articulate and bring structure in your ideas and solutions.
    You have 5 or more years of experience in .NET (backend) development.
    You are able to convert functional analysis into technical design and estimates, working with our Architecture team.
    You are able to work both independently and as part of a close knit team.
    You are eager to work on bespoke .NET components, as well as customize and configure imaging & workflow vendor platforms (Onbase, Kofax).
    You demonstrate strong communication, prioritization, organization and problem solving skills.
    You enjoy driving solutions from conception to release.
    You have a customer oriented, creative and inventive mindset.
    You have strong motivational and convincing skills
    You are sensitive to cultural differences and you enjoy working in a global, multi-location team.
    You are able to deal with ambiguity.

    Essential Technical Skills

    Development in .NET and MS SQL using Visual Studio

    Experience in any of the following is a big plus

    Previous experience with Agile methodologies (SAFe, SCRUM, …)
    Experience with ORM Frameworks, Enterprise Library, NuGet, WCF
    Experience with ALM/DevOps tooling (eg. Azure Devops Pipelines)
    Experience with Onbase or Kofax imaging & workflow products
    Experience with Windows Server infrastructure (including IIS)
    GIT or TFS version control systems

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Customer Service Representative Portuguese Speaker

    Customer Service Representative Portuguese Speaker

    About the job
    You are responsible for the client communication for designated account relationships and Contracts.
    You are required to response to the client on timely manner providing full and accurate information in one go.
    Main Duties / Responsibilities

    Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, envoy registration/navigation, policy benefits, issue certificates of insurance, claims status and other related information and provide solutions for customers and clients.
    Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, clients, brokers and/or others.
    Performs research to respond to inquiries and interprets policy provisions to determine most effective response.
    Mails or routes claim forms and supporting documentation to various units for final processing.
    Excellent interpersonal skills, ability to understand and interpret policy provisions. Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity.
    May seek assistance with complex customer services issues.

    Qualifications

    Must have a diploma or bachelor’s degree certificate
    Excellent English written and oral communication skills
    Portuguese written and oral skill is a must
    Exceptional organizational and time-management focus
    Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity.
    1+ years of customer service experience analyzing and solving customer problems required; call center experience a plus
    Ability to perform in a high volume, fast paced call center environment
    Proven ability to work independently as well as a productive member of a team
    Intermediate proficiency in Microsoft office suite; high level capacity to multitask independently and on a computer
    Knowledge of medical terminology a plus

    Conditions/requirements

    Work in 24 x 7 rotation shifts.
    5 days a week.
    In split shifts (some hours in the morning and remaining hours in the afternoon or evening) and public holidays

    Apply via :

    cigna.wd5.myworkdayjobs.com

  • Business Development Manager Africa Customer Service Representative

    Business Development Manager Africa Customer Service Representative

    What would a typical day look like?
    As a Business Development Manager, You Own Your Region, Develop Your Strategy And Execute This. You Can Imagine, Two Days Hardly Ever Look The Same. A Typical Day Might Include The Following

    Building relations within your markets to develop concrete business opportunities and create new sales leads
    Set everything aside to close a deal.
    Prepare presentations & proposals
    Building a healthy pipeline and execute on it in order to close your deals
    Attend and participate during broker events
    Review and adapt your regional strategy to maximize results
    Finish a quote before the deadline while following internal processes.

    What skills do you need?

    Do you have 5 years of experience in sales and you have strong commercial, networking and negotiation skills? Great start! That’s essential for the role.
    Do you also have an international and/or healthcare background?
    Finally if you are a driven by closing business and get excited by exceeding your sales, you might just be the perfect fit.

    You will love this job if you…

    Love sales and get motivated by working with targets
    Are well-organised in following up on your sales leads
    Nurture relations and enjoy developing them
    Are triggered by the opportunity to map and adapt our sales strategy
    Feel in your natural habitat at networking events and in presentation rooms
    Have a strong sense of accountability and like to be empowered
    Like to work independently, but also value the input of others
    Can cope with the stress of deadlines and taking decisions in unexpected situations
    Are agile and enjoy adapting to an ever changing environment

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Medical Claims Representative

    Medical Claims Representative

    Main Duties / Responsibilities

    A medical claims processor validates the information on all medical claims from patients seeking payment from their insurance company.
    Claims must be thoroughly reviewed to ensure that there is no missing or incomplete information.
    In addition, a processor must keep meticulous records of claims and follow up on lapsed cases.
    Medical claims processors are expected to have an extensive knowledge of medical terminology, as well as experience using a computer.
    Recording and maintaining insurance policy and claims information in a database system.
    Determining policy coverage and calculating claim amounts.
    Processing claims payments.
    Answering queries related to Policy coverage criteria and guidelines.
    Complying with federal, state, and company regulations and policies.
    Since medical claims processors must approve or deny payment to doctors, it is vital that they know how to correctly read and assess medical documents.
    Good communication skills are necessary to converse with doctors’ offices or insurance companies if there is a problem with the claim.
    Performing other clerical tasks, as required.

    Claims Processor Requirements:

    Medical Qualification Background will be an added advantage.
    At least 2 years of experience as a claim’s processor or in a related role.
    Knowledge of Medical Terminologies, CPT codes and ICD-9 codes.
    Working knowledge of the insurance industry and relevant federal and state regulations.
    Computer literate and proficient in MS Office.
    Excellent critical thinking and decision-making skills.
    Good administrative and organizational skills.
    Strong customer service skills.
    Ability to work under pressure.
    High attention to details

    Apply via :

    cigna.wd5.myworkdayjobs.com

  • Operations Manager Africa Book of Business Claims Representative

    Operations Manager Africa Book of Business Claims Representative

    Role overview
    To Focus on achieving various business objectives to ensure smooth and efficient functioning of the Operations units.
    The incumbent will:

    Operational Efficiency: Streamlining processes and workflows to enhance overall efficiency and reduce operational costs.
    Regulatory Compliance: Ensuring that all operations adhere to industry regulations and compliance standards, minimizing legal risks.
    Customer Satisfaction: Implementing strategies to improve customer experiences, claims processing, and communication to enhance overall satisfaction
    Risk Management: Identifying and mitigating operational risks to safeguard the company’s financial health and reputation.
    Team Management: Building and leading effective teams, fostering a positive work environment, and ensuring staff is well-trained and motivated
    Cost Management: Implementing cost-effective measures without compromising quality to maximize profitability.
    Claims Processing Optimization: Streamlining the claims process to expedite settlements and improve customer satisfaction.
    Strategic Planning: Collaborating with other departments to contribute to the overall strategic goals and growth of the insurance company.

    Responsibilities

    Overseeing day-to-day activities, ensuring regulatory compliance, managing staff, and implementing strategic initiatives to enhance operational efficiency.
    Supervise and lead the policy processing team to ensure efficiency in daily operations.
    Lead, motivate, and support the team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.
    Provides operational support by preparing and reviewing of operational plans, monitoring progression and service levels and reporting to the Head of Operations.
    Ensuring healthy claims flow and backlogs to avoid service interruptions
    Drive operational efficiency and implement quality checks to ensure enhanced outputs and maintain client experience
    NPS improvement through implementing action plans
    Execute strategic initiatives both through organizational alignment and matrix partner management to produce profitable growth. For key projects (such as strategy development or investment opportunities), position personally drives projects with senior business and functional leadership.
    Works with sales & marketing teams and partners with Operations management teams on escalated issues and issue resolution. Removes barriers to ensure client escalations are handled timely and accurately.
    Participate in monthly/quarterly meetings with client(s) as requested or when needed by the head of operations.
    Business Continuity Plan: maintains system disaster recovery plan.
    Liaise with other departments on new initiatives and system change and Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company.
    Implement and maintain quality assurance protocols and Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
    Ensure that operational activities remain on time and within budget.

    EDUCATION/ EXPERIENCE & OTHER REQUIREMENTS

    Bachelor’s Degree required.
    Industry and leadership experience of 5-10 years
    Experience in leading and influencing, in a matrixed environment is critical.

    COMPETENCIES:

    Leadership: Ability to lead and inspire teams, fostering a collaborative and productive work environment.
    Strategic Thinking: Capacity to contribute to the development and execution of strategic plans for operational excellence and business growth.
    Analytical Skills: Strong analytical abilities to assess data, identify trends, and make informed decisions for process improvement.
    Communication Skills: Clear and effective communication with team members, other departments, and external stakeholders
    Regulatory and market knowledge: Understanding of insurance regulations and compliance requirements to ensure adherence to industry standards
    Problem Solving: Aptitude for identifying challenges, developing solutions, and implementing effective problem-solving strategies.
    Project Management: Proficiency in managing projects, including planning, execution, and monitoring to achieve desired outcomes.
    Customer Focus: Commitment to enhancing customer experiences through efficient processes and effective communication.
    Team Development: Capability to recruit, train, and develop high-performing teams to achieve operational objectives.
    Adaptability: Flexibility to adapt to changing industry trends, regulations, and business needs

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Customer Service Representative Portuguese Speaker Customer Service Representative – Chinese Speaker

    Customer Service Representative Portuguese Speaker Customer Service Representative – Chinese Speaker

    About the job
    You are responsible for the client communication for designated account relationships and Contracts.
    You are required to response to the client on timely manner providing full and accurate information in one go.
    Main Duties / Responsibilities

    Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, envoy registration/navigation, policy benefits, issue certificates of insurance, claims status and other related information and provide solutions for customers and clients.
    Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, clients, brokers and/or others.
    Performs research to respond to inquiries and interprets policy provisions to determine most effective response.
    Mails or routes claim forms and supporting documentation to various units for final processing.
    Excellent interpersonal skills, ability to understand and interpret policy provisions. Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity.
    May seek assistance with complex customer services issues.

    Qualifications

    Must have a diploma or bachelor’s degree or equivalent
    Excellent English written and oral communication skills
    Portuguese written and oral skill is a must
    Exceptional organizational and time-management focus
    Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity.
    1+ years of customer service experience analyzing and solving customer problems required; call center experience a plus
    Ability to perform in a high volume, fast paced call center environment
    Proven ability to work independently as well as a productive member of a team
    Intermediate proficiency in Microsoft office suite; high level capacity to multitask independently and on a computer
    Knowledge of medical terminology a plus

    Conditions/requirements

    Work in 24 x 7 rotation shifts.
    5 days a week.
    In split shifts (some hours in the morning and remaining hours in the afternoon or evening) and public holidays

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Operations Manager Africa Book of Business Claims Representative

    Operations Manager Africa Book of Business Claims Representative

    Role overview

    To Focus on achieving various business objectives to ensure smooth and efficient functioning of the Operations units.

    The incumbent will:

    Operational Efficiency: Streamlining processes and workflows to enhance overall efficiency and reduce operational costs.
    Regulatory Compliance: Ensuring that all operations adhere to industry regulations and compliance standards, minimizing legal risks.
    Customer Satisfaction: Implementing strategies to improve customer experiences, claims processing, and communication to enhance overall satisfaction
    Risk Management: Identifying and mitigating operational risks to safeguard the company’s financial health and reputation.
    Team Management: Building and leading effective teams, fostering a positive work environment, and ensuring staff is well-trained and motivated
    Cost Management: Implementing cost-effective measures without compromising quality to maximize profitability.
    Claims Processing Optimization: Streamlining the claims process to expedite settlements and improve customer satisfaction.
    Strategic Planning: Collaborating with other departments to contribute to the overall strategic goals and growth of the insurance company.

    Responsibilities

    Overseeing day-to-day activities, ensuring regulatory compliance, managing staff, and implementing strategic initiatives to enhance operational efficiency.
    Supervise and lead the policy processing team to ensure efficiency in daily operations.
    Lead, motivate, and support the team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.
    Provides operational support by preparing and reviewing of operational plans, monitoring progression and service levels and reporting to the Head of Operations.
    Ensuring healthy claims flow and backlogs to avoid service interruptions
    Drive operational efficiency and implement quality checks to ensure enhanced outputs and maintain client experience
    NPS improvement through implementing action plans
    Execute strategic initiatives both through organizational alignment and matrix partner management to produce profitable growth. For key projects (such as strategy development or investment opportunities), position personally drives projects with senior business and functional leadership.
    Works with sales & marketing teams and partners with Operations management teams on escalated issues and issue resolution. Removes barriers to ensure client escalations are handled timely and accurately.
    Participate in monthly/quarterly meetings with client(s) as requested or when needed by the head of operations.
    Business Continuity Plan: maintains system disaster recovery plan.
    Liaise with other departments on new initiatives and system change and Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company.
    Implement and maintain quality assurance protocols and Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
    Ensure that operational activities remain on time and within budget.

    EDUCATION/ EXPERIENCE & OTHER REQUIREMENTS

    Bachelor’s Degree required.
    Industry and leadership experience of 5-10 years
    Experience in leading and influencing, in a matrixed environment is critical.

    COMPETENCIES:

    Leadership: Ability to lead and inspire teams, fostering a collaborative and productive work environment.
    Strategic Thinking: Capacity to contribute to the development and execution of strategic plans for operational excellence and business growth.
    Analytical Skills: Strong analytical abilities to assess data, identify trends, and make informed decisions for process improvement.
    Communication Skills: Clear and effective communication with team members, other departments, and external stakeholders
    Regulatory and market knowledge: Understanding of insurance regulations and compliance requirements to ensure adherence to industry standards
    Problem Solving: Aptitude for identifying challenges, developing solutions, and implementing effective problem-solving strategies.
    Project Management: Proficiency in managing projects, including planning, execution, and monitoring to achieve desired outcomes.
    Customer Focus: Commitment to enhancing customer experiences through efficient processes and effective communication.
    Team Development: Capability to recruit, train, and develop high-performing teams to achieve operational objectives.
    Adaptability: Flexibility to adapt to changing industry trends, regulations, and business needs

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :