Company Address: Address Antwerpen
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Portuguese Speaking Client Executive – Africa
Qualifications You have 3-5 years of experience in the financial services/medical insurance industry You have excellent communication skills, written and verbal You speak and write fluent English and Portuguese You are skilled in influencing and negotiating You are solution-oriented and have a hands-on attitude You are administratively strong and have an eye for detail Working…
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IT Support Analyst
Cigna, a leading global health insurer, is going through an exciting period and we are looking to recruit an experienced IT Service Analyst in our Nairobi office. This successful candidate will be a member of the International Markets Service Delivery Team. Reporting to the End User Services Manager, the successful candidate will provide operational support,…
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Supervisor – Nairobi Care Team
As supervisor you are responsible for a team of approximately 12 employees. Your role will be to: Motivate individuals and team collectively to achieve agreed work output targets covering productivity, quality and customer/provider satisfaction Recommend and implement innovative strategies to improve efficiency and provide excellent customer service. Be proactive in identifying improvement/enhancement opportunities and active…
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Operations Supervisor – Eligibility Team
As a supervisor you will support the Team Manager in managing a team of Eligibility Representatives in Nairobi. Key to the role will be developing and coaching the team to deliver a high quality customer centric service offering. Your role includes: Review and assess inventory levels co-ordinating daily allocations and planning ahead to maximise staffing…
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Operations Supervisor – Eligibility Team
As a supervisor you will support the Team Manager in managing a team of Eligibility Representatives in Nairobi. Key to the role will be developing and coaching the team to deliver a high quality customer centric service offering. Your role includes: Review and assess inventory levels co-ordinating daily allocations and planning ahead to maximise staffing…
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Customer Service Representative
YOUR JOB You address our clients’ questions with expertise and empathy by e-mail and telephone. These questions may involve policy content, eligibility, hospital admission procedures, the reimbursement of submitted claims. You organize the in- and outflow of all incoming communication with special attention to the quality of the messages and to the response times. You…
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Fraud Analyst
It’s fun to work in a company where people truly BELIEVE in what they are doing! We’re committed to bringing passion and customer focus to the business. Your Responsibilities You review and analyze triggered cases based on pre- and post-payment risk assessments and take appropriate action. You assist in analyzing files that are passed on…
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Administrative Assistant
Job description It’s fun to work in a company where people truly BELIEVE in what they are doing!We’re committed to bringing passion and customer focus to the business.YOUR JOBYou are responsible for organising efficiently and processing correctly the flow of incoming and outgoing documents (paper and electronic): letters, faxes, claims, payment letters, etc. Some of…
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Customer Service Representative
Job description It’s fun to work in a company where people truly BELIEVE in what they are doing! We’re committed to bringing passion and customer focus to the business. YOUR JOB You address our clients’ questions with expertise and empathy by e-mail and telephone. These questions may involve policy content, eligibility, hospital admission procedures, the…
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Network Provider Manager
Job description Are you looking for a new challenge in your career? Great! And you’re considering working at Cigna? Even better! You’ll have lots of questions. Here are some answers. YOUR MISSION Succesfully acquire, maintain and monitor agreements with medical service providers in allocated regions. Analyse and determine in which countries, regions and cities our…