Company Address: Address Antwerpen
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Customer Service Supervisor
As a supervisor you will manage a team of Customer Service Representatives based in Nairobi, Kenya. You will be reporting to a Senior Supervisor, responsible for different sites. Key to the role is proactive management of global and client KPI commitments and to maximize team performance through developing and coaching the team in order to…
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French & Arabic Speaking Nurse Case Manager Analyst
Major responsibilities and desired results: Uses clinical knowledge to assess diagnosis and treatment plans and goals, and identifies gaps in care or risks for readmission or complications. Wil work across IO, GEH and GIH segments Manages/coordinates an active volume of cases by providing information, navigation and coordination to customers worldwide. Works with a multicultural population…
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General Clerk Associate Representative
You are responsible for organising efficiently and processing correctly the flow of incoming and outgoing documents (paper and electronic): letters, faxes, claims, payment letters, etc. Some of your tasks include: Receiving and documenting claims Sorting, processing and vetting of claims first hand for claims payment File management and classification of data Electronic transfer of received…
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IT Support Analyst
Cigna, a leading global health insurer, is going through an exciting period and we are looking to recruit an experienced IT Service Analyst in our Nairobi. This successful candidate will be a member of the Technology, Engineering & Operations group. Reporting to the Service Desk Manager, you will provide operational support, and account administration within…
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Claims Senior Representative IT Support Analyst
Our Claims Senior Representatives delivers specific delegated Claims tasks assigned by a supervisor. Completes day-to-day tasks without immediate supervision, but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members. What would a typical day…
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Customer Service Representative – Portuguese Speaking Claims Representative Customer Service Representative – French Speaking
Qualifications Must have a Bachelor’s degree or equivalent Excellent English written and oral communication skills Portuguese written and oral skill is a Must Exceptional organizational and time-management focus Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity. 1+ years of customer service experience analyzing and solving customer problems required; call center…
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Legal Compliance Associate Analyst
Job Decription Performs legal research and provides support on legal issues. Prepares and analyzes legal documents, reports and/or filings. Negotiates resolutions of legal matters. Coordinates and monitors preparation and execution of legal transactions. Monitors outside attorneys’ fees. Maintains awareness of relevant changes in statutory and regulatory laws. Supervision by attorneys. Apply via : jobs.cigna.com
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Subject Matter Expert Subject Matter Expert
About the job You have an active knowledge of English which you are not afraid to use in interactions with both internal and external parties and you can read and understand French and are able to have basic conversations. You are prompt, precise and good with numbers. You have an eye for detail and you…
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Administrative Assistant Data Entry Clerks
You are responsible for organising efficiently and processing correctly the flow of incoming and outgoing documents (paper and electronic): letters, faxes, claims, payment letters, etc. Some of your tasks include: dispatching mail daily to our other offices managing the different intake points through which we claims arrive triaging the flow between members and providers, urgent…
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Portuguese Speaking Client Executive – Africa
Qualifications You have 3-5 years of experience in the financial services/medical insurance industry You have excellent communication skills, written and verbal You speak and write fluent English and Portuguese You are skilled in influencing and negotiating You are solution-oriented and have a hands-on attitude You are administratively strong and have an eye for detail Working…