Company Address: Address Antwerpen
-
Provider Claims Intake Administration Senior Supervisor Customer Service Representative Portuguese Speaker General Clerk Associate Representative Claims Supervisor General Clerk Associate Representatives/Administrative Assistants
YOUR JOB As an Intake Senior Supervisor you will take up a management position. You will be responsible for managing the Back-end Intake area of our Provider Services Organization. This area will count with 2 teams sitting in Nairobi and 1 in Kuala Lumpur supported by 3 Intake Supervisors, responsible for circa 55 FTE. Your…
-
Senior Case Management Supervisor Receptionist / Administrative Services Senior Representative
YOUR JOB Motivate individuals and team collectively to achieve agreed work output targets covering productivity, quality and customer/provider satisfaction Recommend and implement innovative strategies to ilig all three different segments, improve efficiency and provide excellent customer service. Be proactive in identifying improvement/enhancement opportunities and active in seeking and sharing ideas for innovation in business processes…
-
Operational Trainer
Main duties/Responsibilities: Delivery & Facilitation- 80%: Deliver priority inductions, upskill training, and project related training classes. Deliver soft skill programs and learning impacts from projects as defined by the Learning and Development Manager. Ensure product and technical skills training are results oriented and customer-centric in both design and delivery. Ensure that it adequately meets the…
-
IAM Control Operations Analyst
Mission Statement At Cigna, we’re more than a health insurance company. We’re a global health service company. Identity and Access Management is an integral part of IT whose mission is to enforce the principle of Least Privilege through regular Reviews and other Technical Access Controls while preserving Compliance for testing by external auditors. Essential Duties…
-
Customer Service Representative GEH
Our customer service team manages customer-queries through different communication channels (mainly email and phone) providing timely resolutions and pleasant customer experiences. The Role & Responsibilities: We are currently looking for a customer service representative (CSR) to join our young and dynamic team. The responsibilities of the role include (but are not limited to): Managing day…
-
Business Development Manager
As a member of our Business Development team, you will develop, implement and manage the strategy to grow our international portfolio profitably and achieve significant market share. This is both a challenging and exciting opportunity which requires you to develop a detailed understanding of every aspect of the local and international business and work with…
-
Business Development Manager Recruiting Analyst
Purpose of the job/key objective As a member of our Business Development team, you will develop, implement and manage the strategy to grow our international portfolio profitably and achieve significant market share. This is both a challenging and exciting opportunity which requires you to develop a detailed understanding of every aspect of the local and…
-
Broker Support Nurse Case Manager
Key Responsibilities : Ensure that all intermediary requests, queries, complaints are dealt with in accordance with the standards laid down by Cigna Insurance Middle East S.A.L Provide a dedicated and comprehensive service to the intermediaries and acting as the primary escalation point of contact for intermediaries within the assigned portfolio and deliver the highest level…
-
Intake Care Representative
YOUR JOB You are a member of the Integrated Health Team, servicing the International Organisations. More specifically you’ll take part in the CARE team, a team of non-clinically trained staff, and close work together with the CARE teams worldwide (Antwerp – Madrid – Kuala Lumpur – Singapore – Greenock – Nairobi) You are responsible for…
-
Customer Service Representative – French
Responsibilities Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insurance, claims status and other related information and provide solutions for customers and clients. Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, clients,…