Company Address: Address ALN House, Eldama Ravine Gardens Off Eldama Ravine Road, Westlands.P.O. Box: 200-00606 Sarit Centre, Nairobi, Kenya
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PowerApps Support
Job Purpose: Expertly investigate and analyse customer problems to provide product support of deployed applications, investigate issues and production, application deployment and maintenance, database clean-ups, schedule and maintain back-ups. Responsibilities Utilisation of remote consoles and terminal servers to access customer servers Backup/Restore – Install, upgrade and resolve issues with backup solutions Operations and maintenance of…
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Administration Executive
Details: Reference Number: IB/2019/0001 LOCATION: Nairobi – Kenya, Call Center along Mombasa Road. OVERALL JOB PURPOSE: The Administration Executive provides support to the call center by overseeing facilities management; transportation; Statutory Compliance, monitoring and reporting on admin. expenses and general office cleanliness & services as per agreed TATs.REPORTS TO: Operations Site Head; and functionally to Corporate…
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Customer Care Executive
Designation: Customer Care Executive Job Level: Entry level Primary purpose: To deliver exceptional Customer Service to customers in line with iSON BPO customer experience metrics. Qualifications, work experience and attributes: Minimum of diploma Excellent telephone etiquette Calm disposition and customer service orientation Above average typing speed and computer knowledge Displays a positive attitude Ability to…
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End User Support Engineer
Job Duties 2-3 years of relevant experience. Proven history of operating in the Managed IT environment with hands on Enterprise Network experience. Strong knowledge of Core Network and Aggregation Nodes in Enterprise Network. Demonstrated experience of working with a medium organization with varied user Skill levels and operating environments. Awareness of IT security principles, policies…
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End User Support Engineer
Job Duties 2-3 years of relevant experience. Proven history of operating in the Managed IT environment with hands on Enterprise Network experience. Strong knowledge of Core Network and Aggregation Nodes in Enterprise Network. Demonstrated experience of working with a medium organization with varied user Skill levels and operating environments. Awareness of IT security principles, policies…
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Customer Care Executive
Designation: Customer Care Executive Job Level: Entry level Primary purpose: To deliver exceptional Customer Service to customers in line with iSON BPO customer experience metrics. Qualifications, work experience and attributes: Minimum of diploma Excellent telephone etiquette Calm disposition and customer service orientation Above average typing speed and computer knowledge Displays a positive attitude Ability to…
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End User Support Engineer
Job Duties 2-3 years of relevant experience. Proven history of operating in the Managed IT environment with hands on Enterprise Network experience. Strong knowledge of Core Network and Aggregation Nodes in Enterprise Network. Demonstrated experience of working with a medium organization with varied user Skill levels and operating environments. Awareness of IT security principles, policies…