Company Address: Address 5th Floor, One Padmore Place, off George Padmore Road.
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Growth Associate
We are looking for a motivated and detail-oriented Growth Associate to support the execution of strategic initiatives aimed at expanding our customer base, increasing revenue, and driving overall business growth. You will play a vital role in market research, data analysis, campaign planning, and cross-functional collaboration. Additionally, you will contribute to strategic planning and process…
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Field Support Analyst (Technical)
The Field Support Analyst (Technical) is responsible for delivering technical expertise in troubleshooting biometric devices, installing and maintaining solutions, and training users to optimize product usage. You will manage assigned client clusters across multiple regions in Kenya, providing operational and technical support that ensures a seamless client experience. With a focus on operational excellence, you…
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Junior Software Developer – Technical Support
We are looking for a candidate who will work as a Technical Support Software Developer to be the first point of contact for service requests or incidents reported to the Service Desk and/or Contact Center. Every incident has a skill tier, and it is up to you to quickly classify the incident and either resolve…
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Digital Health Analyst Digital Health Community Manager
As a Digital Health Analyst, you will play a crucial role in shaping the future of healthcare by analyzing data, trends, and user behavior to drive insights that improve our digital health solutions. You will work closely with cross-functional teams to evaluate healthcare outcomes, optimize system performance, and provide data-driven insights to enhance both internal…
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Data Analyst Data Engineer
The Data analyst role includes conducting full lifecycle analysis to include requirements, activities, and design. You will develop analysis and reporting capabilities plus also monitor performance and quality control plans to identify improvements. You will be responsible for helping deliver timely, accurate, and relevant information across all functions within the company. Your role will interact…
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People Operations Analyst
Job Description We are looking for a People Operations Analyst to provide support to our People & Talent department. In this role, you will play a key role in maintaining the smooth functioning of our HR operations by managing employee records, coordinating HR processes, and acting as the first point of contact for HR-related queries…
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Customer Experience Analyst
Customer Support: Provide technical support to customers by troubleshooting system-related issues. Ensure prompt and effective resolution of customer inquiries and concerns. Reporting and Documentation: Prepare reports and documentation on customer feedback and system performance. Maintain detailed records of customer interactions and solutions provided. Customer Data Analysis: Collect and analyze customer data to identify trends, preferences,…