Company Address: Address 51 Kibagare Way, Loresho, Box 888 – 00606, Nairobi, Kenya

Lead Production Engineer

Job description
About the Role
KOKO Networks is looking for a Lead Production Engineer to provide engineering oversight of the production of their sophisticated, IoT based products, targeting the household energy space for developing markets. This individual will support the smooth rollout, launch and ongoing operation and improvement of KOKO’s new technology in Kenya, followed by other cities in the region.
Detailed Responsibilities

Process Design and Quality Management
Perform research, design and develop production processes, such as production flow, assembly methods and production equipment
Design and manage processes to ensure the Quality Assurance of received constituent parts has been met (inbound QA)
Oversee the assembly of the KOKOpoints. This includes the testing of assemblies and sub-assemblies from an engineering quality perspective
Perform product/process analysis for cost reduction, quality improvement, and improved efficiency
Coordinate and document all Advanced Product Quality Planning activities
Support the Production Operations Manager in creating staffing plans based on production forecasts
Lead the process of continuous improvement in processes, products, components, raw materials, and equipment
Manage the quality of maintenance and repair work according to the required standards
Maintenance Management and Product Improvement
Own the database of issues, and ensure that all information collected has been properly understood to make sure correct action is taken in the field
Give input to product design based on field learnings from production and maintenance operations
Manage the follow up of all issues with the field maintenance team to confirm root cause
Collaborate with the Product and Engineering teams to improve on the field service and maintenance tool-kits

Desired Candidate Profile
Does This Sound Like You?

Degree in Electronic or Mechatronics Engineering
You have a proven track record in an operations related engineering role, with team leadership experience of 5+ years
You are highly skilled in Electronics and Mechanical CAD
You have technical skills in manufacturing processes and methods including flow, layout, assembly and production equipment
You have excellent verbal and written communication skills, particularly regarding technical matters
You have the ability to motivate team efforts to accomplish goals
You are experienced in managing teams
You are proficient in the use of ERP systems in supporting production and maintenance processes
Professional Engineer registered with a recognised body is an added advantage
Health and safety mindset – ISO 9001, ISO 14001, ISO 45001 / OHSAS 18001 awareness is an added advantage

October 23, 2024
Principal Android Engineer

Job Description
This role is responsible for leading the technical strategy, design and development of high quality products that deliver a first of a kind solution in Kenya and beyond.
Responsibilities:

Lead workstreams with Product and QA to design and develop our Android applications
Work with peers to find efficient solutions for architectural problems
Lead code reviews, tech sessions and provide regular direction, mentoring, and coaching to developers on best practices and improvement initiatives
Improve test automation by writing unit tests and guiding others in this process
Implement CI/CD processes
Keep up to date with open-source Android ecosystem to ensure new frameworks and technologies are being used in KOKO’s applications
Manage Level 3 support functions for production systems which include immediate fixes to any critical defects or essential enhancements in the live systems and setting a high standard for such support service levels within the engineering team
Contribute to building a strong engineering culture of technical excellence within the team

Expectations & Requirements:

Bachelor’s Degree in Computer Science or equivalent experience
Expert understanding of Java and Android SDK, Gradle and third party frameworks tools and SDKs, such as Retrofit Highly experienced in working with product managers, designers. and QA in a SCRUM environment Strong knowledge of Android UI design principles, patterns and best practices Expert in integrating android applications with backend services including offline and synchronisation techniques
Experience developing realtime, low-latency, high-availability, and high performing applications using IoT technologies and communications (MQTT etc) Experience working with hardware devices and hardware communications protocols (Serial USB, RS232, Other Hardware comms)
Experience with distributing mobile applications via public app stores and/or enterprise channel as well as via bespoke channels
Able to communicate with all levels of management and peers within the organisation
The ability to prioritise work and tasks under pressure Able to build, implement and direct quality assurance principles and maintain quality of delivery
Strong problem-solving skills and a detail-oriented mindset Ability to multi-task, prioritize and meet deadlines in a fast-paced environment

October 23, 2024
Fuel Logistics Product Manager Market & Customer Research Manager Graduate Software Engineer

Job Summary
We are looking for an experienced and ambitious Product Manager to join our team. As the Product Owner for our Wholesaler solution, you will work closely with our Engineering teams and our Fuel Partner customers to provide a solution that is a first of its kind in this market.
Job Responsibilities

Manage the communication between our Engineering team and the needs of internal and external business stakeholders with regards to last mile fuel delivery
Develop detailed (technical and non-technical) requirements for our engineers and work with them to ensure that the features are delivered as requested
Ensure that user experience, features and workflows within the platform deliver the expected business requirements
Define the go-to-market plan and enablement, working to insure that relevant teams have what they need to be successful
Work closely with the Quality Assurance teams in order to ensure the performance of the product is as defined and required by our partners
Manage roll-out and training of new features with our key customer groups
Evangelise the product within KOKO and externally with relevant user groups

Qualifications

Engineering or Scientific background required
Proven track record in Product Management for software/web/mobile technologies in the area of logistics, for at least 4 years
Good working knowledge of the web, APIs, comms technology infrastructure
Experience of the Software Development lifecycle
Experience developing or working with hardware or embedded systems is a bonus
Ability to critically reason UX choices in the field of Logistics

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October 23, 2024
Market and Customer Research Analyst

Job description
Company Overview
Job Responsibilities
Your responsibilities will include but are not limited to:

Analyze and visualize data on our customer base and the Nairobi market in general using Excel and/or statistical packages (e.g., R or Stata)
Identify trends and draw strong conclusions from research data
Write detailed, conclusive reports for internal and external stakeholders such as KOKO’s Executive Committee, partners, and investors
Participate in designing research studies to ensure data quality

Qualifications

2+ years’ work experience in an analytical role, preferably working with market research data
Advanced skills in Excel
Experience with other analytical/statistical software packages such as Stata or R
Excellent written English and report-writing skills
Experience in creating data visualizations using Tableau or similar tools is a plus, but not required
Business acumen – you are able to understand how your work fits into the “big picture” of KOKO’s business, and make recommendations for our business based on research findings
Comfort with a fast-paced startup environment
Undergraduate degree

October 23, 2024
Graphic Design Interns

Job description
Job Overview
We are looking for an enthusiastic Graphic Design Intern to join the team at KOKO Networks to assist in the execution of the company’s creative communications work. You should be a creative individual with qualifications in graphic design from a college or university. Candidates must be proficient in the Adobe Creative Suite, with particularly in-depth knowledge of Photoshop, Illustrator and InDesign. Knowledge of other image optimizing applications and emerging design software for interface prototyping are an added advantage. Demonstrate good verbal and written communication skills as well as creative problem solving with the ability to complete a variety of design tasks accurately with high attention to detail and creativity. Tasks within the role shall be in the realm of corporate branding, marketing design and digital design. The ability to work independently while meeting aggressive deadlines will be crucial in this role. Kindly provide a portfolio or samples of work demonstrating graphic design, digital design, retail merchandising, visual branding, and great user-centred design solutions.
Responsibilities
Your responsibilities will include but are not limited to:

Working collaboratively with Managers to deliver creative designs and output of the highest quality and to brief and brand standards
Managing multiple projects and meeting tight deadlines.
In addition to strong design skills, the candidate must have strong organizational skills, typography and branding skills and web knowledge
Ability to work in an iterative environment across teams and implement feedback from multiple stakeholders
Deep understanding of corporate design and communication for print and online media
Creating branded Illustrations or infographics

October 23, 2024
HR / People Operations Manager Graduate Internships in Kenya 2017 Data Scientist Project Managers Chief Marketing Officer

Duties
This position provides overall leadership and direction to the Human Resources department in support of the KOKO Networks mission, vision and strategic goals. The overall objective of the position is to support the development and retention of a high-performance workforce and a learning culture.
Job Responsibilities

Workforce strategies, policies, practices, and procedures that enable KOKO Networks to attract, retain, develop and motivate a highly skilled and productive workforce.
Support current and future business needs through the development, engagement, motivation and preservation of human capital.
Oversight for all human resources functions, including recruitment, classification, compensation, employee benefits, performance management, employee orientation, onboarding and off-boarding, staff and organisational development, training, employee and labour relations.

Qualifications

Bachelor’s or preferably an advanced degree in human resource management, organisation development, organisational psychology or similar.
7+ years of relevant Human Resources experience.
Effective negotiation and influencing skills.
Expertise in national labour law, employment legislation & employment practices.
Strong problem solver with strong business skills and strategic acumen, organisational diagnostic skills, analytical skills, and excellent team-building skills.
Ability to effectively interact with all levels of the organisation.
Effective leadership, communication, organisational and change management skills.
Able to balance multiple priorities and projects simultaneously with the ability to adapt to the changing needs of the business.
Process oriented with continuous improvement focus.
Culturally astute, respectful and tolerant, able to promote and support diversity in the workplace, and able to gain the trust and respect of peersn

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October 23, 2024
Market and Customer Research Manager

Job description
Responsibilities

Create research instruments, such as questionnaires and focus group guides
Write reports summarizing research results to inform strategic and product decisions
Manage teams of field workers in data collection projects
Lead qualitative studies such as focus groups or software UI/UX testing
Write plans and budgets for research projects
Represent KOKO Networks in interactions with customers, agents, and other stakeholders

Qualifications

Bachelor’s degree
2+ years’ experience in research-related roles
Excellent written and verbal communication skills; must be able to clearly convey research findings in written reports and presentations
Extensive experience with collecting qualitative and quantitative data from the field
Knowledge of research best practices
Experience designing/writing market research instruments such as interview scripts and focus group guides
Experience with software UI/UX testing and hardware usability testing is excellent, but not required
Experience using Microsoft Word and Powerpoint; intermediate or advanced Excel skills strongly preferred
Creativity and innovation – we are looking for someone who loves to brainstorm and try out new ideas for our research department, e.g., a new type of study, or new technology for collecting data from the field
Interest in social enterprise and passion for KOKO’s mission

October 23, 2024