Jobs Kenya

Company Address: Address 51 Kibagare Way, Loresho, Box 888 – 00606, Nairobi, Kenya

  • MicroTanker Operator

    MicroTanker Operator

    Your Role

    As MicroTanker Operator, you will help KOKO meet our growing customer requirements by driving our MicroTanker and managing safe delivery of ethanol cooking fuel to retail locations across Nairobi.

    What You Will Do

    Work closely with MicroTanker Assistant to complete daily fuel distribution tasks on-time and in-full
    Ensure safe delivery of ethanol to agent locations using the KOKO Networks fuel delivery system
    Conduct daily sampling of ethanol before delivery as per instructions from the Quality Supervisor
    Perform minor maintenance on KOKO systems as instructed by the Field Operations team
    Identify and report field hardware and software issues to ensure timely resolution
    Assess risk of delivery locations and take preventive action to correct any safety risks

    What You Will Bring to KOKO

    Minimum KCSE certificate
    3+ years of driving experience of medium or large cargo trucks with strong knowledge of Nairobi and its environs
    Defensive driving, First Aid and safety certifications will be an added advantage
    Certificate of Good conduct
    Experience in vehicle mechanicals
    Good communication and problem solving skills
    Ability to adapt to new technology
    Experience in oil and gas delivery industry will be an added advantage

    KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!

    Apply via :

    jobs.lever.co

  • Data Analyst Devops and Python Engineer

    Data Analyst Devops and Python Engineer

    Your Role
    As a Data Analyst, you will drive our analytics function by generating data-driven insights to guide commercial and operating strategy; developing metrics, dashboards, and statistical analyses; and helping to shape our overall vision & strategy.
    What You Will Do

    Build models to identify trends, forecast performance, and identify improvements to company strategy, products, and operations
    Design and run data analyses to guide decision-making
    Design and prepare company dashboards and other key stakeholder reporting
    Design and develop automation tools to streamline day-to-day activities
    Identify and coordinate data infrastructure improvements with the software team
    Enable the success of KOKO Team Members by supporting them in accessing, understanding, and utilizing data
    Ensure consistency, accuracy, and overall integrity of business metrics
    Develop and maintain business intelligence documentation, training materials, best practices, and overall data toolkit

    What You Will Bring to KOKO

    Bachelor’s degree, ideally in Computer Science, Math, Statistics, or Economics (Master’s degree a plus)
    4+ years of experience in data analysis, consulting, finance, or other quantitatively rigorous role
    Proficiency with Tableau or DOMO, in addition to SQL, Excel, and statistical methods
    Ability to balance priorities, clarify stakeholder requirements, pay keen attention to detail, and generally keep deliverables on schedule
    Ability to communicate technical details clearly and concisely to management & external stakeholders
    A curious mind and a passion for problem-solving, data, and analytics
    Comfort in a fast-paced, growth-stage start-up environment

    go to method of application »

    Use the link(s) below to apply on company website.  

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  • Python and Odoo Engineer Software Engineering Manager Front & Back End Engineer (Full stack)

    Python and Odoo Engineer Software Engineering Manager Front & Back End Engineer (Full stack)

    Your Role  As KOKO grows within and outside Kenya, our team is looking for experienced Python and Odoo engineers to lead development of our cloud based software products, and be responsible for major technical decisions associated with them accountable for their successful execution.    In this position on the software engineering team, you’ll have the opportunity to contribute to many customer and internal facing products. KOKO’s suite of products spans multiple technical domains and disciplines in software and hardware, and so experience in end-to-end systems thinking across distributed components is key for this role.
    What you will do

    Design, implement and deploy back-end Python and Odoo applications
    Develop and maintain CRM, Manufacturing, Finance and Inventory management modules
    Lead the delivery of software projects in a team-based environment 
    Collaborate cross-functionally with business users, product managers, project managers and other engineers to to define, design, scope and ship new features using elegant solutions.
    Provide recommendations for continuous improvement.
    Work alongside other engineers on the team to elevate technology and consistently apply best practices.
    Help others to improve the quality of their work through regular design and code reviews
    Deliver new features to production environments and support them in operation
    Participate in building the engineering culture at KOKO

      KOKO’s technology stack currently includes (but is not limited to) AWS, Python, Flask, Vue.js, Postgres, Kotlin, Java, Firebase, C++, Celery, Message Queues, Odoo ERP, Docker, Jenkins, CircleCI, Git
    What You Will Bring to KOKO

    At least three years experience of development in Python OR Odoo
    Excellent at Python programming and PostgreSQL
    Ability to develop robust and scalable backend services defined by RESTful APIs in Python
    Familiarity with Cloud/ SaaS architectures and how to build secure and maintainable services
    Strong understanding of unit testing, design patterns and usage of tools like profilers
    Experience with source control and continuous integration tools (We use GIT and Jenkins)
    Worked in an Agile multi-functional team 
    Thrive in an environment that requires you to partner with multiple cross-functional teams as stakeholders/customers
    Great oral and written communication skills

    What We Offer

    Competitive salary plus a quarterly cash bonus
    Annual compensation reviews – we reward great work
    Discounted health insurance with no-cost financing for you and your dependents (in Kenya)
    21 days of annual leave plus public holidays plus examination leave
    Ongoing investment in you and your skills, incl. full access to over 5,000 online courses
    The right equipment for the job – a choice of MacBook, Windows, or Linux laptop

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Group Head of Global Supply Chain

    Group Head of Global Supply Chain

    Your Role

    As Group Head of Global Supply Chain, you will play a key role in managing KOKO’s growth and expansion in India, Kenya, and other new markets in East Africa and beyond by developing our supply chain strategy and toolkit, as well as overseeing execution.

    What You Will Do

    Global Cooker Supply Chain Management: serve as the focal point for supply chain management of Cooker Kits (including cookers, canisters, and spare parts) within India, Kenya, and new markets
    Global Fuel Technology Supply Chain Management: serve as the focal point for supply chain management of KOKO Points (including spare parts), and Smart Tanker & Depot Systems within India, Kenya, and other new markets
    Global Procurement Management: supervise company-wide global procurement efforts, developing relationships with key suppliers in India, Kenya, the US, Europe, and other relevant markets. Responsibilities will also include development and improvement of standard operating procedures, tools, and policies.
    Global Facilities Management: supervise all KOKO facilities, including management of leases and landlord relations, and ensure all facilities comply with local regulations in the respective jurisdictions and KOKO standards
    Lead and refine daily, weekly, and monthly planning sales and operations planning efforts for products mentioned above
    Manage and oversee the planning process to relaunch KOKO Points production and ensure delivery of all bill of material (BOM) items in a timely manner to offices in India and Kenya
    Maximize inventory turnover, optimize in-country stock levels, and minimize shipping times, shipping costs, and stock outs for India, Kenya, and other new markets
    Develop and maintain key supply chain reporting, including supply forecasts and dispatch tracker
    Identify, prioritize, and carry out strategic projects in service of the functional areas above

    What You Will Bring to KOKO

    Bachelor’s degree, preferably in finance or related discipline
    15+ years of relevant work experience across India, East Asia, and Africa
    10+ years of senior management experience
    Demonstrated track record of driving continuous improvement and cost efficiency
    Familiarity with business practices in key markets (East Africa, India, China, EU/UK, US)
    Expertise with sophisticated financial modeling, planning, and analysis
    Comfort working cross functionally across different departments and countries
    Strong interpersonal and communication skills
    Sharp attention to detail
    Unquestionable integrity
    Fluency in English plus one additional key supply market business language (eg, Gujarati, Hindi, Mandarin)
    Willingness to travel internationally 50% of the time or more

    KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!

    Apply via :

    jobs.lever.co

  • Human Resources Manager (Nairobi)

    Human Resources Manager (Nairobi)

    Your Role
    As Human Resources Manager, you will play a critical role in managing the company’s talent. As a values-driven, hands-on leader, you will help execute KOKO’s talent strategy across the entire employee life cycle and serve as a key adviser to our senior leadership team for all people-related initiatives and issues. KOKO aims to be an employer of choice for the world’s best and brightest, and you will play a central role in building our internal processes and experiences as well as our external brand to make this vision a reality as our company grows.
    What You Will Do

    Deliver a world-class employee experience from talent acquisition, on-boarding, performance management, labor relations, and learning & development
    Build, refine, and maintain human resource policies, systems, and processes
    Oversee and manage a performance appraisal system that drives high performance
    Leverage ATS / HRIS platforms to improve employee experience, ensure data accuracy, and generate HR metrics
    Verify payroll inputs
    Bridge management and employee relations by addressing demands, grievances, or other issues
    Ensure legal compliance throughout human resource management across multiple countries
    Manage the efforts of other HR professionals

    What You Will Bring To KOKO

    University Degree and IHRM Certification
    5+ years of experience in HR with 2+ in a management capacity
    Competence to build and effectively manage interpersonal relationships at all levels of the company
    Demonstrable experience with Human Resources metrics, analytics experience is a plus
    In-depth knowledge of labor law and HR best practices
    Attention to detail and impeccable organization skills

    Apply via :

    jobs.lever.co

  • Senior Product Designer

    Senior Product Designer

    About the Role
    The products and solutions you’ll help design and shape touch hundreds of thousands of people in some of the fastest growing cities in the world every single day. You will own design for your product area(s) across the product development lifecycle – from new disruptive ideas all the way to detailed interactions and polished visuals that delight our colleagues, customers, and partners.
    This role requires significant time spent with their customers, partners and colleagues in Nairobi and India. They will consider candidates based there or willing to relocate to Nairobi.
    Roles & Responsibilities: 

    You will build domain knowledge of KOKO’s business, markets, and internal realities as a combined software and hardware company… and how that influences their product experience.
    You will work hand in hand with product managers and lead engineers throughout the discovery, design, and development process to bring great ideas to life.
    With your cross-functional team, you will develop a keen understanding of their users and their needs – whether through user research, journey mapping, or experimentation. 
    From this understanding, you’ll craft experiences and designs that help KOKO products and solutions address their users’ needs, using wire-framing, prototyping, sketching/visualization, etc.
    You will use mixed usability testing methods to gather qualitative and quantitative data, translate that data into feature enhancements or new products.
    You’ll use research to challenge and validate design decisions in an ongoing development process that strives to make the customer and user experience better.
    You’ll promote leading techniques for user research, idealization, prototyping, design, and user testing.
    Have a holistic view, understanding, and strong consideration of design and user experience, including layout, typography, color theory, visual hierarchy, and working knowledge of Sketch or Adobe CC.

    KOKO uses a suite of tools including Balsamiq, AdobeXD, and Zeplin to name just a few. They’re also quick to adopt better tools and processes, so you’ll be more than welcome to help shape their tool suite.
    Does this sound like you?
    Must have skills:

    Substantial experience in both UI and UX projects.
    Holistic understanding of product design, including visual design, experience design, and business acumen.
    Understanding, and strong consideration of design and user experience, including layout, typography, color theory, visual hierarchy, and working knowledge of Sketch or Adobe CC.
    Strong experience creating beautiful high-fidelity mock ups as well as prototypes.

    Nice to have:

    Having designed experiences that people can access on any type of device: desktop, tablet, phone.
    Experience working in businesses that combine software and hardware (with manufacturing and logistics).
    Experience in a start up/ scale up environment.

    Behavioral strengths:

    You are an excellent communicator of design work and your rationale behind proposals.
    Ability to work through ambiguity.
    Great stakeholder management skills and the ability to work in a cross-functional team.
    You’re entrepreneurial; you need little direction; you’re self driven and show ownership.

    Apply via :

    www.linkedin.com

  • Senior Test Automation Engineer Senior Data Engineer Python and Odoo Engineer Principal Software Engineer Front & Back End Engineer (Full stack)

    Senior Test Automation Engineer Senior Data Engineer Python and Odoo Engineer Principal Software Engineer Front & Back End Engineer (Full stack)

    Your Role
    As KOKO grows within and outside Kenya, our team is looking for a high performing and versatile test automation engineer to lead development of our automation frameworks, and be accountable for their successful uptake across the testing team.
    In this position on the test engineering team, you’ll have the opportunity to set the future direction of our test automation strategies. KOKO’s suite of products spans multiple technical domains and disciplines in software and hardware, and so experience in end-to-end systems thinking across distributed components is key for this role.
    What you will do
    KOKO’s technology stack currently includes (but is not limited to):
    Core Technology: AWS, Python, Flask, Vue.js, Postgres, Kotlin, Java, Firebase, C++, Celery, Message Queues, Odoo ERP, Docker, Jenkins, CircleCI, Git
    Test Engineering: Maven, Selenium, TestNG, Cucumber, Postman,Newman, JMeter

    Build automation tools and test automation frameworks from scratch
    Work closely with software engineers to understand KOKO’s systems and applications specifications before designing and developing comprehensive test automation suites with thought through scenarios and test data.
    Design and develop test automation frameworks for both Web UI and mobile.
    Work with the team to identify opportunities for automated test execution and drive adoption of automated testing and tools through the product/project lifecycle.
    With hands-on scripting abilities, build scripts for automating repeated manual processes that may be part of software development lifecycle.
    Stay abreast of emerging technologies and proactively assess and evaluate their adoption at KOKO
    Conduct POCs for technology and tools evaluation to ensure they are a good fit for KOKO’s requirements.
    Support agile activities: sprint planning, stand ups, sprint review and sprint retrospectives.
    Work with limited direction, within a complex environment, to drive delivery of solutions and meet service levels
    With active engagement, collaboration, effective communication, quality, integrity and reliable delivery, develop and maintain a trusted and valued relationship with the team and technology partners.

    What You Will Bring to KOKO

    At least 5-7 years of relevant experience in automation development, application analysis/design, development, testing and business system analysis.
    Hands on experience with Java/Python, JavaScript, Appium or equivalent, JSON and XML.
    Hands on experience in building test automation with tools such as Selenium, Test NG, Cucumber, Postman etc.
    Experience working with one of the modern JavaScript frameworks such as Vue, Angular, Node JS or React is a plus.
    Experience in configuring CI/CD pipeline using industry standard tools such as GIT, Jenkins, Maven etc.
    Experience working with PostgreSQL is a plus.
    Experience working with Performance and load testing tools such as JMeter, Gatling or equivalent is a plus.
    Strong interest in new automation technology and trends with the ability to relate concepts to practical application
    Expertise with Agile/Scrum development methodologies and project/requirements management tools like JIRA, Zephyr.
    Strong interpersonal, facilitation, and leadership skills along with effective communication (both written and verbal) skills and the ability to present complex ideas in a clear, concise way.
    Able to proficiently multi-task and deliver within a fast-paced agile delivery model.
    Strong teamwork focus and the ability to foster collaboration within and across teams

    What We Offer
    We believe that our people are critical for our ambitious growth plans in Kenya and beyond. We want to build an organisation where people thrive, feel included, grow professionally, and enjoy having high impact through their work.

    Competitive salary plus a quarterly cash bonus
    Annual compensation reviews – we reward great work
    Discounted health insurance with no-cost financing for you and your dependents (in Kenya)
    21 days of annual leave plus public holidays plus examination leave
    Ongoing investment in you and your skills, incl. full access to over 5,000 online courses

    The right equipment for the job – a choice of MacBook, Windows, or Linux laptop

    KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Customer Care Team Leader Customer Care Representative

    Customer Care Team Leader Customer Care Representative

    Your Role
    As Customer Care Team Leader, you will organize and direct the day-to-day activities of a team of Customer Care Reps to resolve customer issues, deliver superior customer service  and ensure customer satisfaction.
    What You Will Do

    Manage and support a team of Customer Care Reps to receive inbound calls, place outbound calls, and conduct field visits
    Organize weekly schedules and plans, monitor teams’ attendance and execution of tasks
    Provide day-to-day problem solving and coaching and answer Customer Care Rep questions, assign tasks, follow-ups and give instructions as necessary
    Ensure team members obtain the appropriate training and support
    Give voice to KOKO customers by understanding and reporting recurring questions and issues
    Communicate openly and honestly with KOKO customers
    Build, manage, and maintain strong, positive customer relationships
    Resolve escalated customer queries and further escalate issues to senior management, as appropriate

    What You Will Bring to KOKO

    3+ years of work experience, including prior experience in a call center
    1+ year of management experience
    Strong phone contact handling and active listening skills
    Empathetic customer orientation and ability to adapt and respond to challenging situations
    Excellent written and oral communication skills
    Proficiency with Gmail and Google Suite (Docs, Sheets, Slides)
    Familiarity with customer management systems (ZenDesk, FreshService, QueueMetrics) preferred
    Ability to multitask, prioritize, and manage time effectively.
    Results orientation and comfort in a performance-driven work environment

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Principal Software Engineer

    Principal Software Engineer

    Your Role

    As KOKO grows within and outside Kenya, our team is looking for a Principal Software Engineer to own the short and long term technical vision of our core software platform, be responsible for major technical decisions associated with it and accountable for their successful execution. As such you will play a key role in enabling KOKO’s long term success, including our expansion beyond Nairobi and Kenya. This is a very visible leadership position in which you should be able to influence the decisions of your team without having to make all of them.

    In this position on the software engineering team, you’ll have the opportunity to contribute and add value across KOKO’s entire product suite, from building applications that empower our end users to deliver on their roles, to owning critical backend components of the platform itself and building the infrastructure that allows KOKO to scale and deliver more to our rapidly expanding user base.

    KOKO’s suite of products spans multiple technical domains and disciplines in software and hardware, and so experience in end-to-end systems thinking across distributed components is key for this role.

    What you will do

    You will work closely with Product and Engineering leaders to contribute to the most valuable areas of technical decision making, advancing key initiatives and reducing risk on critical projects.
    You will drive technology R&D and product innovation through rapid prototyping to evolve KOKO’s technology stack so that teams can deliver the most valuable products to KOKO users
    You will serve as a technical authority and represent the full internal and external capabilities of our platforms within and outside the Product and Engineering teams
    You will provide technical mentorship and guidance to help us build a world class team of engineers
    You will help others to improve the quality of their work through regular design and code reviews
    You will help build the engineering culture at KOKO, ensuring it is positioned to attract similar minded people with a passion for using technology to tackle hard challenges.
     

    KOKO’s technology stack currently includes (but is not limited to) AWS, Python, Flask, Vue.js, Postgres, Kotlin, Java, Firebase, C++, Celery, Message Queues, Odoo ERP, Docker, Jenkins, CircleCI, Git
    What You Will Bring to KOKO

    Strong track record leading, developing, and delivering significant software projects with 8+ years of experience in software engineering.
    Significant experience in the following areas with deep expertise in a few: enterprise application and service based architectures, software design patterns, messaging protocols, cyber security, distributed application development, modern front-end design, highly scalable data architectures
    Significant experience in making architectural decisions that allow multiple teams to deliver independently
    Well developed skills in designing for testability, reliability, security and maintainability.
    Evangelist for Agile practices, able to work with product leaders to support engineering team members in delivering in an agile manner to deliver on key goals.
    Strong communicator, both written and verbal, who is calm and decisive under pressure.
    Empathy for your colleagues, encouraging team members to think creatively while knowing where to intervene to tackle tough problems and navigate conflicts.
     

    We are looking for a highly technical leader with significant experience in scaling and maintaining complex, mission critical systems, and making key architectural decisions along the way. You should be comfortable leading and coaching in a remote environment, building rapport across the team, doing what’s necessary to ensure KOKO’s products always deliver.
    What We Offer

    Competitive salary plus a quarterly cash bonus
    Annual compensation reviews – we reward great work
    Discounted health insurance with no-cost financing for you and your dependents (in Kenya)
    21 days of annual leave plus public holidays plus examination leave
    Ongoing investment in you and your skills, incl. full access to over 5,000 online courses
    The right equipment for the job – a choice of MacBook, Windows, or Linux laptop
     

    We believe that our people are critical for our ambitious growth plans in Kenya and beyond. We want to build an organisation where people thrive, feel included, grow professionally, and enjoy having high impact through their work.
    If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!

    KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!

    Apply via :

    jobs.lever.co

  • Commercial Operations Coordinator

    Commercial Operations Coordinator

    Your Role

    As Commercial Operations Coordinator, you will play a key role supporting day-to-day operations and data analysis for the Customer Sales, Customer Care, Marketing and Agent Network teams. Your job is to make sure that all the Commercial teams have what they need to be successful in selling cookers and making Customers happy.

    What You Will Do

    Support monthly planning and coordination across Customer and Agent teams by maintaining cross-functional activity plans and communicating effectively between teams.
    Maintain key reference documents, spreadsheets, and shared drives for the Commercial team by ensuring that there is one source of truth for all Commercial related items.
    Become a KOKO Core Super User to effectively resolve Customer, Agent and Team needs in KOKO’s proprietary CRM.
    Work with the Chief Commercial Officer and Department Heads to ensure proper team sales data management.
    Develop daily, weekly, and monthly reports for management and communications purposes.
    Assist in creating presentations for senior management, planning sessions, and team training.
    Support administration of Commercial team needs, including hiring, onboarding, and HR documentation for employees .
    Process all Purchase Requests and Purchase Orders for Commercial related activities.
    Process petty cash for the Commercial department.
    Ensure adequacy of sales related equipment and materials like t-shirts, cookers etc.
    Help in coordinating and planning of Agent Network related activities like KP Decommissioning, Civil works.
    Process all Agent Networks related paperwork including maintaining and updating agents records.
    Assist in processing of Agent refunds where applicable.
    Assist in closing out Zendesk tickets related to Agents as they arise.
    Work on any ad hoc requests as requested by management.

    What You Will Bring to KOKO

    3+ years of work experience
    Bachelor’s Degree in a business-related field
    Expert computer skills, with Google Suite and CRM experience preferred
    Excellent verbal and written communication skills
    Strong attention to detail
    Team first attitude with a high level of dedication
    Able to multitask, prioritize, and manage time efficiently
    Able to work accurately under stress and pressure to meet competing deadlines

    Apply via :

    www.linkedin.com