Company Address: Address 49 Convent Road, Lavington, Nairobi, Kenya
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Deputy Head of Sales
About the role The Deputy Head of Sales has the primary responsibility of defining and driving the implementation of the set sales strategy. This role is suitable for an individual who has a passion for data analysis, takes ownership and has creative and innovative ways of looking at sales and how to drive team performance.…
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Service Center Associate- Bomet
About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues…
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Senior Field Credit Collection Associate Sales Representative – Partnerships Eastern Region
About the Role The Senior Field Credit Collection Officer will be responsible to oversee and manage our field credit collection team. The ideal candidate will be responsible for supervising the day-to-day activities of the field collection agents, ensuring the timely collection of outstanding payments, and implementing strategies to minimize delinquency rates. The Field Credit Collection…
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Customer Retention Representative Customer Retention Supervisor
About the role: As a Customer Retention Representative, you will play a pivotal role in proactively engaging with existing customers to ensure their satisfaction, address concerns, and promote loyalty to our brand. This role holder will hold a combination of excellent communication skills, a deep understanding of our products/services, and the ability to empathize with…
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Sales Team Lead – Siaya Service Center Associate-Bungoma Service Center Associate- Kericho
About Role As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills. Responsibilities Recruitment and training. Source, identify…
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Customer Service Representative
About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, providing…
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Debt Recovery Officer – Coast Field Credit Collections Associate – Kakamega Field Credit Collections Associate – Kisumu Field Credit Collections Associate – Machakos Field Credit Collections Associate – Makueni Field Credit Collections Associate – North Rift Field Credit Collections Associate – North Rift Senior Field Credit Collection Associate
About the Role Reporting to the Debt Recovery Manager, the ideal candidate is responsible for collections of defaulted portfolio, racing & recovery of all SunCulture assets assigned on credit but defaulted, issuance of Demand letters in the field & initiation of repossession rights on all non-performing credits above Sunculture’s PAYG credit policy guidelines. Key Responsibilities…
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Customer Service Supervisor
About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is…
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Sales Team Lead – Nyeri Sales Team Lead – Narok Service Center Associate- Tharaka
About Role As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills. Responsibilities Recruitment and training. Source, identify…
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Financial Planning & Analysis Associate Associate – Aftersales Product Engineer
About the role: The Financial Planning & Analysis Associate will be exposed to, and assist with, various financial reporting & data analysis tasks to support major decisions of Sunculture’s leadership team. The Financial Planning & Analysis Associate will work directly with, and support, the FP&A team in financial reporting, forecasting, budgeting, analysis, financial modeling and…