Jobs Kenya

Company Address: Address 3rd Parklands Avenue, Limuru Road, Nairobi, Kenya

  • Patient Care Ambassador Gynaecological Oncologist

    Patient Care Ambassador Gynaecological Oncologist

    Job Responsibilities

    Meet & greet patients in wards, rooms and specialty treatment areas as assigned to ensure patient comfort and satisfaction
    Respond to complaints/special needs in a proactive and timely manner
    Provide information to patients regarding hospital amenities and services
    Verify patient status from billing and make notes on the patient data base system: VIP, designation, organization for customer database
    Reduce waiting times by assisting in queue management
    Respond to customer queries regarding all non-clinical matters such as billing, access to health records, facilitate discussions with clinical staff
    Ensure prompt reporting of any clinical and non-clinical complaints including food service, housekeeping and maintenance and report all clinical matters to nurse manager
    Meet regularly with department managers for discussion, information updates and feedback lapses and suggest potential corrective actions
    Effectively coordinate all support services and work closely with the Unit Managers to ensure smooth flow to patient admission and discharge from wards/rooms
    Enter customer/visitor complaints in the PCHS (Patient Complaint Handling System) on a daily basis
    Conduct studies of and log reports about customer compliments, complaints, suggestions and service trends and make recommendations
    Monitor staff interaction with patients and suggest corrective measures
    To be Train the Trainer to facilitate Customer Service Training modules for staff and monitor progress
    Identify Customer Service Champions in assigned areas and form team bonding exercises

     Requirements:

    Diploma in Hospitality or Public Relations or equivalent
    Certificates with proven competence in Microsoft software is an added advantage
    Fluent in English, Swahili -any other foreign language is an advantage
    Previous experience in a customer service industry such as hotels, airlines and front office roles will be an added advantage
    Excellent customer service skills and a good listener
    Ability to present self as caring, courteous and polite to patients, their families, health team and general public
    Good communication and interpersonal skills and dealing with patrons
    Ability to be tactful, patient and calm in stressful situations

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  • Social Sciences Instructor (Public Health) Epidemiologist Instructor (Public Health) Laboratory Technologist (Outreach Clinic)

    Social Sciences Instructor (Public Health) Epidemiologist Instructor (Public Health) Laboratory Technologist (Outreach Clinic)

    Responsibilities
    The Social Scientist will take responsibility for teaching qualitative research methods and providing qualitative methods support to research projects conducted by Faculty in the Faculty of Health Sciences (FHS), and in qualitative FHS residents’ and students’ dissertation projects. S/he will also write and lead research grant proposals and their implementation in social science aspects of health. The individual will be expected to work towards developing an academic career in applied aspects of social sciences in health research. As an academic member of the Department of Population Health, the incumbent will:

    Teach qualitative methods courses to residents and students in FHS
    Provide qualitative research methodology advisory services for students’ and residents’ dissertations projects and specific FHS research projects.
    Develop and/or continuously update and take responsibility for qualitative component of Research Methods course for residents and students in the FHS.
    Contribute core expertise in social- cultural, behavioral and organizational strategies for research projects within the department.
    Lead specific research projects or components and contribute to qualitative data analysis, interpretation, publication, presentation.
    Develop and maintain qualitative data quality assessment protocols and continuously monitor and advise research projects on data quality issues.
    Provide support in interpreting qualitative analyses to colleagues and researchers in the department.

     Requirements

    Research experience as a lead researcher and/or key member of a research team
    Teaching undergraduates or graduate students at the university level or mentorship of interns/students in a research environment.
    Published author or contributing author to peer-reviewed publications
    A PhD in Sociology/Social Sciences, Anthropology/Medical Anthropology, Public Health or any closely related field.
    Demonstrated progress towards completion of a PhD in these fields (within 1 year of the date of appointment) will be considered.
    BA and/or MA in any of the above or closely related fields.
    Demonstrated social science/qualitative research experience, preferably in the health sciences.
    Excellent computer skills and proficiency with one or more qualitative analyses software (including NVivo, Atlas or QDA).
    Experience in teaching and/or supporting qualitative methods teaching/mentoring of leaners.

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  • Stock Controller (Outreach Administration Office) Health Systems Instructor (Public Health)

    Stock Controller (Outreach Administration Office) Health Systems Instructor (Public Health)

    Responsibilities:

    Identify items that need to be purchased
    Ensure goods are arranged neatly and are easily identifiable and traceable
    Assist in maintaining minimum stock days and maximum fill rates
    Make replenishments requests based on the stock in hand as necessary
    Liaise with buyers for low stocks and out of stock expediting
    Issue all stocks physically and if the system to the end user ensuring the documents are signed
    Constantly monitor stock levels and replenish stocks with optimum quantities
    Adhere to FIFO method and maintain minimum level of expiries
    Drug Expiry Monitoring

    Requirements:

    Diploma in Purchasing and Supply chain or Management related field
    A minimum of 1 years’ experience in inventory handling or in a busy store
    should have excellent inter-personal and communication skills

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  • Chief Executive Officer

    Chief Executive Officer

    Job Description
    The CEO is responsible for providing strategic direction as well as leadership towards achievement of the Institution’s mission, vision and values in accordance with established policies. You will oversee the overall AKUH,N operations including support services and outreach centres across East Africa. The workforce comprises more than 2000 employees. The CEO is responsible for the overall management of the Hospital including support services and Outreach centres. He/she works closely with the Dean of Medical College, Departmental Chairs, Medical staff, and other University leaders to ensure coordination between academics and service delivery.
     
    Scope of Responsibilities: 

    Strategic Planning & Business Development
    Institutional Leadership
    Oversight of Operational Management
    Financial Management and Participation in Fund Raising
    Legal and Compliance
    Partnerships and Relationship Building
    Performance Management
    Marketing and Networking

    The requirements
    Educational Qualifications & Relevant Experience:

    Master’s degree in healthcare administration or business management
    minimum of fifteen (15) years experience of progressive responsibility in a major academic or integrated healthcare system
    familiarity and experience in health care quality management and maintaining a patient-focused service in a continual learning environment
    international experience, including in developing countries, is preferred (but not essential)
    a strategic thinker who is a motivator of faculty, managers, and staff
    results and systems-oriented
    excellent interpersonal and communication skills, both verbal and written
    ability to plan and execute mandate according to the strategic vision, mission, and values of the institution
    demonstrated financial acumen with the ability to manage costs and revenues.

    Apply via :

    krb-xjobs.brassring.com

  • Administrative Assistant, Department of Medicine Clinical Practice Educator, Intensive Care Unit Project Coordinator, Department of Pathology Co-ordinator CoEWCH , Obstetrics and Gynaecology Data Coodinator, Department of Haematology and Oncology

    Administrative Assistant, Department of Medicine Clinical Practice Educator, Intensive Care Unit Project Coordinator, Department of Pathology Co-ordinator CoEWCH , Obstetrics and Gynaecology Data Coodinator, Department of Haematology and Oncology

    Job Summary
    The position holder is required to provide efficient administrative support services to Section Heads in the Department of Medicine (DOM).
    Responsibilities

    Assisting faculty in typing and printing medical reports.
    Support faculty by facilitating reports and liaise with care managers
    Assisting with insurance pre-authorization forms.
    Support DQIPS, monthly meetings
    Working closely with section Nurse manager to help with collection and analysing quality improvement data.
    ID and Cardiology Fellowship Support
    Assisting fellowship directors with fellowship related matters.
    Support Critical Care on administration issues 
    Improving communication and turnaround time with insurance companies.
    Assisting with scheduling meetings.
    Assisting with annual leave planning.
    Assisting with research related Activities
    Assisting with credentialing documents as well as liaising with chief of staff office for assigned section.

     Requirements

    Minimum of Diploma Kenya Registered Community Health Nurse  
    Diploma in Business and Office Management/ Diploma in Secretarial Studies will be an added advantage.
    1-2 years working experience as a nurse
    Excellent written and oral communication skills.
    Excellent word processing and IT skills, including knowledge of a range of software packages.
    Ability to work under pressure and to meet tight deadlines.
    Excellent organizational and time management skills.
    Excellent interpersonal skills.
    Excellent customer service skills.

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    Apply via :

    aku.taleo.net

  • Occupational Therapist

    Occupational Therapist

    The hospital is seeking to attract interested and qualified applicants to fill locum (temporary/part time) positions within its outreach centres, the positions are listed below:
    Occupational Therapist (Locum)
    Vacancy no: AKHK/MDRD/L/002
    Overall Responsibility

    The successful candidate will work with patients to develop, recover, or maintain the daily living and work skills of people with physical, mental or developmental conditions.
    He/she will also be expected to be an active member of the health care team in the Hospital and should have excellent public relations.

    Key Responsibility

    Assessment of client’s aspects of performance to support engagement in occupations that affect health, well-being and life quality.
    Apply interventions to maximize safety and performance in activities of daily living and instrumental activities of daily living of the client.
    Teach clients new ways of approaching tasks and educate them on how to break down activities into achievable components.
    Recommend adaptive equipment and train in its use

    Qualifications

    Minimum Diploma in Occupational Therapy from a recognized / certified institution.
    Must be registered with KOTA (Kenya Occupational Therapist Association).
    At least one year work experience after three months period of internship.
    Any training in the areas that fall under rehabilitation will be an added advantage.
    Should have working knowledge of a Hospital Management Information System / computer Literate.

    Interested candidates are requested to email their application letter and detailed curriculum vitae with position title and vacancy number on the subject line, including names and contacts of three references, current and expected remuneration to ksm.recruitment@akhskenya.org on or before 1st October 2021.The email subject line MUST include position title and Vacancy number being applied for i.e. “OCCUPATIONAL
    THERAPIST AKHK/MDRD/L/002’’. Do state the preferred outreach in your application letter

    Apply via :

    ksm.recruitment@akhskenya.org

  • Pharmaceutical Technologist, Main Pharmacy Pharmacist, Main Pharmacy Research Assistant- Nurse, Department of Haematology and Oncology Specialist, Talent Acquisition

    Pharmaceutical Technologist, Main Pharmacy Pharmacist, Main Pharmacy Research Assistant- Nurse, Department of Haematology and Oncology Specialist, Talent Acquisition

    Requirements

    Diploma in Pharmaceutical Technology from a recognized institution
    Registered with The Kenya Pharmaceutical Association
    Practicing License from the Pharmacy and Poisons Board.
    1 year working experience in a busy faciliy, preferably a hospital
    Heart Saver Certification.
    Computer literate
    Able to communicate with medical professionals
    Able to work with a team of people from various backgrounds and training
    Excellent customer service skills and empathetic to patients of all ages
    Good interpersonal skills
    Culturally sensitive
    Able to keep up with pharmaceutical developments and Continuous Medical Education programmes.

    Responsibilities
    Responsibilities

    Receive, verify prescriptions and dispense drugs in a timely manner within approved standards and procedures.
    Contact the physician immediately for inaccuracy and illegibility in a prescription order, document errors and communicate them to the nursing and pharmacy staff
    Verify expiry dates of drugs prior to dispensing medication to patients/customers.
    Check that every label placed on the medications contains the correct patient name, drug, quantity and directions.
    Compound extemporaneous preparations and mix certain intravenous medications as per laid down procedures.
    Counsel patients on drug administration and use of devices for optimum wellness and recovery.
    Receive, return and update drug credits on the system in a timely manner.
    Deliver drug discharges to patients in the ward where applicable
    Communicate out of stock and non-stock effectively and timely to prescriber and nurse and provide alternative choice or make arrangements to order promptly.
    Comply and observe the environmental health and safety measures and regulations by proper handling, storage and dispensation of medications
    Record, monitor and update the expiry list of medications in timely manner.
    Conduct nursing floor inspections once a month for all ward stock, solutions and patient medication left behind
    Complete documentation of Interventions, Medication errors and Near Miss, Adverse events, Medication queries, Patient complaints or any other incidents and forward to relevant office
    Perform random medication checks daily and Monitor variance levels in your respective satellites.
    Compile daily satellite reports.
    Carry out regular satellite stock-take exercise.
    Report any special indicators allocated.
    Maintain and update personal drug knowledge data base to ensure accurate provision of pharmaceutical care of general disease states as well as specialized knowledge in the assigned area of expertise

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    Apply via :

    aku.taleo.net

  • Clinical Nurse, PZP Clinical Nurse, CATH LAB Clinical Nurse, NICU Clinical Nurse, HDU Operating Theatre & Recovery Nurse Research Assistant- Nurse, Department of Haematology and Oncology Executive Assistant, Hospital Administration Biostatistician, Population Health Medical Officer, Princess Zahra Pavilion (Nairobi) Facilities Coordinator, Outreach Administration Office

    Clinical Nurse, PZP Clinical Nurse, CATH LAB Clinical Nurse, NICU Clinical Nurse, HDU Operating Theatre & Recovery Nurse Research Assistant- Nurse, Department of Haematology and Oncology Executive Assistant, Hospital Administration Biostatistician, Population Health Medical Officer, Princess Zahra Pavilion (Nairobi) Facilities Coordinator, Outreach Administration Office

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Nurse Manager, PZP Department.
    Responsibilities:

    Complete head to toe assessment and re-assessment of patients to identify their care needs
    Develop written care plans based on patients’ needs, monitor and evaluate effectiveness of interventions
    Carry out hemodynamic monitoring to include vital signs, neurological and fluid status; labs and radiological evaluations
    Document all assessment data, investigation results, care given, discussions with the multidisciplinary team, family/patient interactions in an accurate, comprehensive and timely manner
    Administer medication safely, monitor patient responses to medication and promptly report adverse reactions.
    Assess and monitor patients who are receiving chemotherapy with the assistance of a chemotherapy nurse.
    Dispose of clinical and non-clinical waste safely in accordance with Aga Khan University Hospital Guidelines on waste management
    Assist patients with activities of daily living such as feeding, bathing and dressing
    Prepare for and assist physicians to perform various procedures such as Lumbar Puncture and insertion of invasive lines
    Carry out pre and post-operative care for the surgical patient
    Proficiency in wound care
    Maintain adequate airway management to include oxygen therapy, nebulization and suctioning
    Prepare patients for various investigations including lab and radiological imaging.
    Collect specimens such as sputum, stool, urine and ensure correct labeling of specimen bottles
    Perform pain assessment and initiate analgesia as per protocol
    Promptly report both clinical and non-clinical unusual findings/incidences to the nurse manager, team leader or physician
    Identify patient and family education needs and implement appropriate teaching 
    Be able to commence enteral feeds as prescribed, assess absorption and elimination, and give feedback as appropriate
    Be able to recognize a patient in a pre- arrest or arrest states, and to initiate Basic Life Support
    Provide safe environment for patients through adherence to infection control practices and other safety policies.
    Participate in quality initiatives including clinical care program certification (CCPC)
    Be accountable for judicious and efficient use of resources i.e. accurate and timely billing of ward stock drugs and consumables
    Care for equipment through cleaning, storage, per shift check of the inventory and timely reporting and follow up of nonfunctional equipment to the nurse manager
    Follow discharge procedure of assigned patients according to hospital protocol, and ensure follow up appointments are made
    Assist in orientation of new nurses and mentoring of junior nursing staff and students
    Provide leadership for the team and manage the unit in a given shift
    Participate in unit based nursing education, quality improvement (QI) projects, audits, spot checks and skill checks
    Be able to care for the psychiatry patient as per policy on Psychiatry Care.
    Can be assigned to assist in any other Medical- Surgical Unit

    Requirements:

    RN from a recognized school of nursing or University
    Current licensure with the Nursing Council of Kenya
    Certification in Basic Life Support (BLS)
    Demonstrate evidence based knowledge of current practices in Medical-Surgical nursing

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    Apply via :

    aku.taleo.net

  • Nurse Manager, Princess Zahra Pavilion and Private Wing (Nairobi)

    Nurse Manager, Princess Zahra Pavilion and Private Wing (Nairobi)

    INTRODUCTION
    The Nurse Manager, Princes Zahra Pavilion and Private Wing will be responsible for delivery of quality care that promotes safety and well-being of all patients within the assigned unit. S/He will Plan, coordinate, manage and evaluate all patient care activities including quality, resources, regulatory and accreditation compliance, staff development and finance.
    RESPONSIBILITIES

    Lead the team in formulation, implementation and evaluation of annual goals and objectives in accordance with departmental and Hospital strategic objectives;
    Ensure that the assigned units meet regulatory and accreditation requirements;
    Continuously initiate innovative and evidence based strategies to improve quality of patient care
    Responsible for the recruitment, selection, orientation and on- going training of the Nursing team;
    Ensure that staff acquire and maintain the relevant skills, knowledge and competencies appropriate for the unit;
    Undertake performance reviews of staff and develop action plans to ensure individual staff growth;
    Design proactive and innovative ways to enhance customer satisfaction;
    Monitor staff and client satisfaction with services in assigned unit and take appropriate action to close gaps.

    REQUIREMENTS
    Applicants must be Registered Nurses (KRN/M; KRCHN) with current licensure with the Nursing Council of Kenya. The successful candidate(s) should have a Bachelor’s Degree in Nursing (BScN). S/he should have certification in BLS and a minimum of five (5) years continuous clinical experience in Med-Surg Units in an acute care Hospital. The ideal candidate should demonstrate leadership and management skills and display professionalism in all areas of work.

  • Executive Officer Clinical Operations Lead Instructors – Department of Haematology/Oncology Finance Officer, Department of Haematology/Oncology

    Executive Officer Clinical Operations Lead Instructors – Department of Haematology/Oncology Finance Officer, Department of Haematology/Oncology

    Applications are, invited from appropriately qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Dean, School of Nursing & Midwifery, AKU, EA and will be, responsible for project management and administrative support for the Dean’s office. The ideal candidate will be a self-starter with outstanding communication and administrative skills. She/he will have demonstrated capacity to manage projects in a complex setting and the ability to foster strategic links within nursing and midwifery establishments and other relevant stakeholders, particularly across East Africa.
    Entity

    School of Nursing and Midwifery

     

    Responsibilities

    Provide  administrative leadership
    Support the development  and implementation  of the SONAM strategic plan.
    Management of ongoing SONAM projects
    Monitor and report on the changing nursing and midwifery environment and the higher education  context specific to Nursing and Midwifery.
    Liaise  with  the   Dean to assist with the management of SONAM budgets
    Promote strategic links within Nursing & Midwifery and the broader community.
    Liaise with University-wide supporting units and networks.

    Requirements

    A Master’s degree in a relevant discipline from recognized university and/or equivalent professional experience.
    Experience in and/or knowledge of nursing and midwifery environment in East Africa or the broader African context.
    Demonstrated  experience in administrative  leadership.
    Demonstrated  experience  in management  with a proven capacity to develop and manage projects and solve problems.
    Demonstrated  ability to manage finances and budgets.
    Demonstrated  ability to establish and foster strategic  relationships,  preferably within the nursing/midwifery  and the healthcare industry.
    Outstanding  communications   skills,  including  proven  ability  to  prepare  and evaluate reports with ability to present complex ideas clearly and concisely in the most appropriate mode and medium.
    Excellent  interpersonal  skills and a proven ability to work effectively  as a member of a team.
    Strong computer skills.
    An entrepreneurial  attitude and a proven capacity to work independently with minimum supervision.
    Works well under pressure with attention to detail.
    Can lead, build and work in a team.
    Is committed to working in a culturally diverse environment

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