Company Address: Address 3rd Parklands Avenue, Limuru Road, Nairobi, Kenya

  • Clinical Practice Educator (Pediatrics Critical Care Units) 

Surgical Technician, OR Recovery (Temporary)

    Clinical Practice Educator (Pediatrics Critical Care Units) Surgical Technician, OR Recovery (Temporary)

    Responsibilities:

    Leads the team in development, implementation and monitoring of unit based clinical policies and procedures
    Takes lead in identification, definition and monitoring of unit based clinical indicators for
    Is responsible for continuing education/training for nurses in Pediatrics and Neonatal critical care units
    Assists the nurse manager, Paediatric Intensivist and neonatologists to initiate innovative and evidence-based strategies to improve patient training for nurses in Pediatrics and Neonatal critical care units
    Participates in evaluation of care and outcomes through Mortality and Morbidity discussions, clinical incidence trends and clinical indicators training for nurses in Pediatrics and Neonatal critical care units
    Together with the Nurse Manager, conducts regular evaluation of nurses and designs individual development plans based on identified learning/training needs in Pediatrics and neonatal critical care units
    Is a resource person for the care team for all clinical matters in Pediatrics and Neonatal critical care units
    Reviews patient allocation to determine correct patient assignment according to the nurse’s competence in Pediatrics and Neonatal critical care units
    Ensures adequate orientation and settling of new nurses to assigned unit
    Designs methods to motivate nurses in assigned unit to pursue individual professional growth and development
    Develops and maintains effective networks both internal and external to improve nursing practice
    Ensures compliance to documentation policy through spot-checks on nursing forms such Initial assessment, Vital signs chart, Patient Education Record, and fluid chart, treatment sheet and progress notes chart
    Participates in evaluation of nursing documents to ensure their appropriateness in capturing patient information in Pediatrics and Neonatal critical care units
    Takes lead in unit based Continuous Quality Improvement (CQI) projects, Clinical Care Program Certification (CCPC) and ensures participation by
    Guides nursing staff in initiation of and participation in unit based as well as hospital wide nursing research projects.

    Requirements:

    Registered nurse (KRN/M; KRCHN) with a BSc-Nursing degree
    Current licensure with the Kenya Nursing Council
    Pediatrics Critical Care training
    Certification in BLS & EPLS
    Proficient in Basic computer skills
    Minimum of five (5) years clinical nursing experience in Pediatrics Critical Care Nursing in an acute care hospital.
    Must possess teaching abilities, leadership qualities, professional judgment, critical thinking and problem-solving abilities, and a sense of professional development.
    Demonstrate evidence-based knowledge of current practices in Pediatrics critical care nursing

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  • Research Assistant (Sonographer)

    Research Assistant (Sonographer)

    JOB SUMMARY
    The successful candidate will perform obstetric ultrasound procedures for research participants with the aim of providing accurate pregnancy dating at various gestation. He/she will also perform research roles including screening and recruitment of study participants, clinical and non-clinical data collection, reporting and follow-up.
    RESPONSIBILITIES

    Liaise with health facility staff and community teams to identify potentially eligible study participants for specific studies and sub-studies.
    Appropriately communicate with families and community about the study.
    Contribute to screening and recruitment of study participants including provision of informed consent.
    Clinical and non-clinical data collection for study participants.
    Preparation of summary reports on research activities.
    Participants follow-up for research visits and data collection.
    Providing accurate pregnancy dating by performing obstetric ultrasound on research participants.
    Adequately handle and store study equipment and perform basic maintenance procedures.
    Manage supplies related to obstetric ultrasound provision to ensure service continuity.
    Train other research staff in roles related to obstetric ultrasound and relevant data collection.
    Any other responsibility assigned by the study coordinator.

     REQUIREMENTS

    Diploma in Medical Imaging Science or Diagnostic Radiography from a recognized institution.
    Higher Diploma in Sonography will be an added advantage.
    Registered by the Kenya Radiation Protection Board and have a valid licence.
    Other clinically qualified applicants with demonstrable competence in providing obstetric ultrasound will be considered.
    Competent at providing Obstetric ultrasound service including pregnancy dating and various gestations.
    At least 1-year clinical experience in providing obstetric ultrasound at a busy health facility.

    Apply via :

    aku.taleo.net

  • BMS Operator (Re-Advertisement)

    BMS Operator (Re-Advertisement)

    Job Purpose:
    Working closely with the electrician, HVAC Technician and plumber, the BMS operator will ensure optimal operations & proper integration of mechanical and electrical systems within the Aga Khan University Centre. This will involve creation of configuration sequences to allow for control and monitoring the building’s mechanical and electrical equipment such as ventilation, lighting, power systems, fire systems, and security systems.
    Responsibilities:

    Ensure appropriate temperature set-point based on ambient temperature and/or user requirement for all HVAC equipment – pumps, AHU, FCU and CCU.
    Responsible for alarm system integration and management in the BMS software in relation to equipment & System failure, fire and access within the university building
    Ensure continued and timely Communication to respective teams (Electrical and/or mechanical technicians and teams) on potential system failures/alarms/malfunctions noted on the BMS for quick response/attendance
    Respond to and resolve Helpdesk work requests within the timescales specified on the work requests.
    Complete fault diagnosis and generating reports on the whole range of BMS integrated equipment
    Provide weekly/monthly reports on the whole range of BMS integrated equipment
    Maintain the health and safety of self and others at all times by adhering to Health and Safety legislation and the University’s Health and Safety Policy and additional safe working practices outlined in the Departmental Safety Handbook.
    Provide specific advisory/attendance to consultants and procurement teams on new applicable trends and compatibility of systems within AKU.
    Timely completion of Preventive Maintenance (PPM) for electrical system/equipment
    Liaison with user Departments for maintenance activities and report to supervisor on issues arising.
    Participate in electrical quality assurance and Control audits.
    Develop systems/equipment safety and device-specific in-service education to other technicians     and  equipment users as necessary
    Perform incident investigation and system/equipment performance analysis as required

    Qualifications and skills Required:

    Degree in Electricals and Computer Engineering or Mechatronics Engineering or equivalent
    Must be computer literate and well versed in MS packages (word, excel, PowerPoint, projects, Autocad, outlook, internet)
    At least 4 years experience in a similar position
    “O” level certificate with a minimum of “C” grade or equivalent
    Must have basic knowledge on Electrical and mechanical systems and how they are interfaced into the BMS system/board/panel
    Excellent communicaiton and interpersonal skills, high integrity and reliable;
    Very good analytical and organisational skills.
    Ability to overcome performance bariers.
    Willingness to learn & teach 
    Ability to work long hours with minimal supervision, has initiative and is proactive
    Capacity to manage several tasks and requests simultaneously
    Good grooming and self-presentation

    Apply via :

    aku.taleo.net

  • Clinical Nurse (Outreach Clinic Kikuyu) 

Medical Officer, Outreach Clinic Eastleigh 

Medical Officer, Outreach Clinic Ongata Rongai 

Research Officer- Sonographer, Department of Obs and Gynae – (220000CZ)

    Clinical Nurse (Outreach Clinic Kikuyu) Medical Officer, Outreach Clinic Eastleigh Medical Officer, Outreach Clinic Ongata Rongai Research Officer- Sonographer, Department of Obs and Gynae – (220000CZ)

    Purpose and Objectives
    The job holder will provide strategic leadership for all people-related initiatives critical to enable SIC achieve its objectives.
    Duties and Responsibilities
    Leadership, Management and Decision Making

    Provide leadership in the Human Resources department ensuring alignment of the department to organizational goals, promote and implement best practices in HR Management.
    Lead in development and Implementation of the SIC People Management Strategy and annual work plans that are aligned to the overall SIC Strategy.
    Develop and maintain an up-to-date HR management policy and procedures manual along best practices that guide processes of attraction, development, retention of Human Capital in SIC.
    Be a team member in SIC’s Strategy and budgetary planning processes as a resource person.
    Provide insights to the CEO and the Board with regards to people management to drive SIC productivity, incentives, motivation, succession planning and culture alignment, to the set goals.
    Oversee, review, and adhere to the budgetary allocation for the Human Resources Function.
    Work with the CEO to build and evolve a culture of integrity and performance within SIC, promoting employee engagement, productivity and living the prescribed corporate values.
    Ensure that all of the SIC’s HR practices are in line in statutory regulations and legislation.

    HR Management Information and Reporting

    Preparation of HR Management market trends reports.
    Develop HRM Reports as required by the Board and or the Regulator.
    Oversee HR Administration.

    Personnel – People Management/Health, Safety, and Wellness

    Ensuring that Human Resources of SIC are effectively managed in terms of selection and recruitment, incentives and motivation, discipline in line with best practice, Human Resource Strategy, and Policy of the SIC.
    Understand and implement SIC leadership responsibilities and accountabilities across SIC.
    Oversee training, mentoring and coaching programs across SIC.
    Ensure understanding and compliance to relevant occupational health and safety obligations. Ensure health, safety and wellness initiatives are supported and that relevant policies are understood, followed and implemented by all employees.
    Engage and give back to communities we operate in, in terms of SIC Corporate and Social Responsibility Values.

    Knowledge and Skills

    Bachelor’s degree in Human Resource Management or equivalent,
    Post graduate diploma in Human Resource Management/CHRP
    Must be a member of relevant professional body
    At least Seven years’ experience
    Computer skills and good knowledge of HRMIS
    Good communication and relationship skills
    Excellent understanding of labour laws and emerging issues in employment

    Closing Date: 30/03/2022

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  • Clinical Nurse 

Medical Officer 

Financial Controller (Financial Control Office)

    Clinical Nurse Medical Officer Financial Controller (Financial Control Office)

    Responsibilities:

    Complete head to toe assessment and re-assessment of patients to identify their care needs
    Develop written care plans based on patients’ needs, monitor and evaluate effectiveness of interventions
    Carry out hemodynamic monitoring to include vital signs, neurological and fluid status; labs and radiological evaluations
    Document all assessment data, investigation results, care given, discussions with the multidisciplinary team, family/patient interactions in an accurate, comprehensive and timely manner
    Administer medication safely, monitor patient responses to medication and report adverse reactions promptly.
    Dispose of clinical and non-clinical waste safely in accordance with Aga khan University Hospital Guidelines on waste management.
    Prepare for and assist physicians to perform various procedures in the clinic.
    Maintain adequate airway management to include oxygen therapy, nebulization and suctioning
    Perform pain assessment and initiate analgesia as per protocol
    Promptly report both clinical and non-clinical unusual findings/incidences to the Clinic in charge, Clinical Quality Manager or Operations Manager.
    Identify patient and family education needs and implement appropriate teaching  
    Provide safe environment for patients through adherence to infection control practices and other safety policies, and perform timely safety checks on restraints, examination coaches, oxygen source and other medical equipment in the clinic.
    Be accountable for judicious and efficient use of resources i.e. accurate and timely billing of clinic stock drugs and consumables
    Care for equipment through proper cleaning, storage, per shift check of the inventory and timely reporting and follow up of non-functional equipment to the Operations manager
    Follow discharge procedure of the out patients according to hospital protocol, and ensure follow up appointments are made where needed.
    Participate in clinic based nursing education, quality improvement (QI) projects, audits, spot checks and skill checks

     Requirements:

    RN from a recognized school of nursing or University
    Current licensure with the Nursing Council of Kenya
    Certification in Basic Life Support (BLS)
    Minimum requirement of 3 years’ continuous clinical experience in medical surgical Nursing.
    Demonstrate evidence based knowledge of the current practices in general nursing in an outpatient set up.
    Demonstrate leadership skills

    Deadline: 25th March 2022

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  • Carpenter, Facilities and Operations, (Re-advertisement)

    Carpenter, Facilities and Operations, (Re-advertisement)

    Job Purpose:
    Carry out activities relating to building works involving movable/non-movable furniture repairs, ironmongery and related accessories repair/replacement, minor woodwork fabrications, polishing/varnishing, window/door glazing,  tiling of walls, floors, ceiling, carpentry materials requirement and specifications, carpentry assets management including maintenance, technical inspection, acceptance testing/handover, third-party service supervision, contract monitoring, new capital assets pre-purchase technical appraisal and annual assets replacement/upgrade plan,  including maintenance schedules planning and implementation.
    Responsibilities:

    Provide technical support for carpentry works throughout the Aga Khan University as assigned including scheduled and unscheduled maintenance;
    Document all carpentry activities and test results according to department policy;
    Promptly respond to Maintenance requests (BDM) as per policy;
    Timely complete Preventive Maintenance (PPM) for carpentry works as per schedules and maintaining accurate documents;
    Liaison with user Departments for maintenance activities and report arising issues to the team leader(civil & construction)
    Participate in requests for special projects, such as newly built/acquired areas planning, development of bid specifications to ensure building codes and other statutory requirements/quality adherence, etc;
    Develop with team leader planned Maintenance schedules and guidelines;
    Develop building activities safety and in-service education to other technicians and  facilities users as necessary;
    Perform investigation of carpentry/building defects (materials and workmanship) and analyse performance as required;
    Develop or review emergency and safety plans related to use/storage of carpentry/building and related materials;

    Qualifications and Skills required:

    Carpentry Government trade test grade 1 or equivalent
    Minimum O-level grade D or equivalent
    Computer literate with at least five years experience in a similar position
    Basic knowledge of other civil trades
    Thorough knowlegde on technical specifications of wood, adhesives, glass, ironmongery, and related materials’ safe application and storage,
    Basic knowledge with function and maintenance of other civil trades (Masonry, Panting & decoration)
    Good communication and interpersonal skills, high integrity and reliable;
    Very good organisational and analytical skills.
    Ability to overcome performance bariers.
    Willingness to learn & teach 
    Ability to work long hours with minimal supervision, has initiative and is proactive
    Capacity to manage several tasks and requests simultaneously
    Good grooming and self-presentation

    Apply via :

    aku.taleo.net

  • Clinical Practice Educator (Private Wing) 

Postal Doctoral Fellowship, Institute of Human Development

    Clinical Practice Educator (Private Wing) Postal Doctoral Fellowship, Institute of Human Development

    Responsibilities:

        Leads the team in development, implementation and monitoring of unit based clinical policies and procedures
        Assists the nurse manager and lead physician to initiate innovative and evidence-based strategies to improve care for both adult and paediatric patients
        Guides nurses in the assessment of patient care needs and the planning, implementation, and evaluation of nursing interventions
        Identifies learning needs of the nurses and assumes responsibility for development and implementation of unit‑based in-service programs for all nursing staff
        Designs methods to motivate nurses in assigned units to pursue individual professional growth and development
        Makes daily rounds of all patients in the unit while reviewing patient allocation to determine correct patient assignment to the nurses
        Ensures that all documentation related to patient care is done as well as ensure that staff are familiar with the documentation policy
        Participates in the Nursing Division Quality Assurance audit program
        Guides nursing staff in initiation of and participation in Hospital-wide as well as Unit-based nursing research projects
        Ensures a monthly report of learning activities and spot checks are submitted to the relevant entities on time
        Takes lead in unit based continuous Quality Improvement (CQI) projects, Clinical Care Program Certification (CCPC) and ensure participation by nurses.

    Requirements:

        Registered nurse (KRCHN) with a BSc-Nursing degree (BSc, N).
        Current licensure with the Kenya Nursing Council
        Computer and the Microsoft office packages proficiency
        Certification in BLS
        Minimum of five (5) years continuous clinical nursing experience in an acute care teaching hospital.
        Must possess teaching abilities, leadership qualities, professional judgment, critical thinking and problem-solving abilities, and a sense of professional development.
        Demonstrates expert knowledge and skills in care of Adult and Pediatric medical surgical patients

    Closing Date : 22nd March 2022

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  • English Copywriter Specialist (Human Resources) 

Internal Communications and Employee Engagement, Specialist, Human Resources

    English Copywriter Specialist (Human Resources) Internal Communications and Employee Engagement, Specialist, Human Resources

    Job Purpose
    This role sits within the Human Resources (HR) Communications entity of Aga Khan University’s Human Resources (HR) Department. The copywriter will report to the Global Director Internal Communications, Employee Engagement, and Employer Branding Director at a strategic level and work in close collaboration with the Manager(s) and Specialists across a global team day-to-day. The role will be responsible for developing exceptional and engaging written content for all HR Communications internal communications, employee engagement and employer branding outputs. The position will also cater to the copy requirements of the Vice President, Human Resources.
    Specific responsibilities

    Develop clear, compelling, and grammatically flawless long and short-form copy for varied digital and printed mediums such as integrated campaigns outputs, social media posts, good news stories, newsletters, intranet and website pages, award submissions, press releases/features, publications etc.
    Develop boilerplates, profile document(s) repository of key messaging and tone of voice to ensure consistency in communication and alignment with Aga Khan University’s brand identity
    Edit and proofread copy as required
    Interpret creative direction and technical information and turn them into persuasive copy concepts
    Collaborate with internal team(s) and internal stakeholders to understand target audiences, brainstorm ideas and develop messaging for a varied range of activities
    Conduct high-quality research to formulate ideas and/or support writing
    Plan and conduct and/or facilitate strategic interviews as required
    Engage in regular interaction with key senior leadership internal academic and hospital leaders/stakeholders with the objective of spotlighting areas of expertise to appropriate audiences
    Draft memorandums, speeches, and official addresses
    Develop and manage content calendar and directory of press listings, press editors and media contacts regionally and internationally

     Qualifications and Skills Required

    BSc/BA in journalism, English, marketing, communications or related field
    Must have 3 years proven experience as a copywriter
    Experience writing copy for corporate entities particularly healthcare, academic, not for profit industries is preferred
    Excellent command of the English language, faultless spelling and grammar
    Ability to grasp project requirements quickly and offer valuable insights
    Excellent time management, organizational skills and detail oriented
    Creativity, resourcefulness, flexibility and self-motivation
    Excellent interpersonal and communication skills
    Must be team-spirited, a collaborative worker but equally capable of working independently
    Must have the ability to navigate fast-paced environments
    Knowledge of online content strategy and creation

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  • Service Delivery Coordinator (ICT Service Delivery Desk) 

ICT Helpdesk Analyst (Service Delivery Desk, ICT Infrastructure)

    Service Delivery Coordinator (ICT Service Delivery Desk) ICT Helpdesk Analyst (Service Delivery Desk, ICT Infrastructure)

    Job Purpose:
    This position holder will be in charge of all operational issues and support for continuous service improvement, which is aligned with the Service Desk implementation, and to extend it to all of AKU. He/She will also be responsible to develop change management plans, align the team with the requirements, guide the team through the transition and essentially be the escalation point during the transition from local to global. Coordinate between the end-users, technical team, and functional leads across AKU.  He/she will also be expected to maintain a professional, approachable, helpful, and friendly attitude at all times.
    Responsibilities:

    Provide technical assistance to all stakeholders globally and locally to all AKU entities via electronic and telephonic communication.
    Ability to adapt with changes and to be responsive in any/all situations.
    Act as a single point of contact for the service delivery function of the ICT Shared Services.
    Ensure that activities within a process are performed at a high level of quality and meet its associated Service Level Agreements.
    Use strong technical diagnostic and problem-solving skills to maximize first line resolution of Service Desk enquiries and providing support and advice as required.
    Communicate with global and local users with providing effective support for various IT activities.
    Responsible for communicating with the team lead and directly work with all tier support to ensure proper recording and resolving of incidents.
    Monitor and manage the daily call loads to ensure that Service Level Agreements are achieved.
    Participate in identifying the incidents on weekly basis for management review. 
    Capture all requests in system and identify potential problems and/or increasing trend of repetitive incidents.
    Identify incidents that arises from change processes and/or increasing trend of repetitive incidents.
    Create Knowledge with repeatable procedures with a goal of reducing the number of incidents and reduction the process time.
    Escalate all process issues to the team lead.
    Liaise with the global service desk team members and ensure that same processes are being followed throughout AKU.
    Manage on-going relationships with the end users being responsible for contacting callers to resolve tickets with accurate detail and gather feedback from the user.
    Create the key concepts, guiding principles and design of new solution/revised process, which can raise the operational capacity of the team.
    Advice the functional business managers/users in striving for the implementation of best practices/processes and IT capabilities to support the function of the Service Desk and help eliminate areas which cause problems.
    Ensure JCIA / ISO standards are met within the department, including End User desktop policies and section objectives in liaison with the ICT client services leadership.
    Consider multiple options, analyses alternatives, and select the one that best supports the business need and technical reality.
    Participate in audits and quality check of IT service delivery and assist in preparing monthly summary report for management review.
    Prepare monthly duty roster by ensuring optimal use of resources, with the high response level 24×7.
    Provide on-job training to new members in the support team.
    Arrange staff training and perform briefings to Service Desk staff on changes or deployments that may affect volumes at the Service Desk.
    Assist Service Desk analysts in providing first line support when workloads are high, or where additional experience is required.
    Complete any other task assigned by team lead / Manager.
    Liaise with Department Managers to understand computer and accessory requirements and guide when budgeting for equipment.

    Qualifications and skills required:

    Degree / Diploma in Computer Sciences or Bachelor of business information technology or equivalent
    Minimum 1 year of experience in related field.
    Foundation level ITIL certification would be a definite asset.
    Excellent in handling customers.
    Ability to document, critically analyse and assess a variety of information, identify priorities and resources, and propose alternative business processes.
    Ability to communicate effectively verbally and in writing and to present documents in non-technical language.
    Ability to establish and maintain effective working relationships in a multi-disciplinary work environment and be on stand-by for any/all escalations.
    Excellent requirements gathering and process mapping skills.
    Multi-tasking ability and good judgment with ability to work under pressure.
    Excellent team player and competent to work independently.
    Well-groomed and presentable. Polite, courteous and have an excellent call etiquette.
    Flexible to work in shifts.

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  • Junior Administrative Assistant (Department of Anaesthesia) 

Technologist (Nuclear Medicine)

    Junior Administrative Assistant (Department of Anaesthesia) Technologist (Nuclear Medicine)

    Job Summary
    The successful candidate will provide efficient administrative support services to the Chair and Faculty and manage the entire Department of Anesthesia by assisting in general administrative activities as and when required.
    The employee will mainly be dedicated to support all issues coming from the Residency Program.
    He/she will coordinate the rotations, prepare examinations in close collaboration with our Anesthesia Residency Program Director, and all other issues around the program.
    Responsibilities

    Follow up educational issues with the Program Director and the residents.
    Preparing the agenda, attending, and taking minutes of residence program meetings.
    Organize and coordinate scholarly activities of residents and staff.
    Support workshops, training sessions and scientific conferences.
    Communicate written and verbal matters appropriately to the Residency Program Director and the Chair.
    Schedule appointments/meetings/workshops for faculty and residents.
    Data management & general office administration.

     Requirements

    Diploma in Business and Office Management/ Diploma in Secretarial Studies.
    Proficient in MS Office Suite.
    Audio typing, dictation, and shorthand skills.
    Excellent written and oral communication skills.
    Excellent organizational and time management skills and attention to detail.
    Ability to work under pressure and to meet tight deadlines.
    Able to work flexible/long hours when and if required.
    Demonstrated initiative with the ability to set priorities and work effectively with minimum supervision.

    Closing Date: 10/03/2022

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