Company Address: Address 3rd Parklands Avenue, Limuru Road, Nairobi, Kenya

  • ACGME Admin Assistant

    ACGME Admin Assistant

    Job Summary
    The Aga Khan University is looking to hire an Administrative Assistant who will provide efficient support services to the Chair and the Program Director in the Department of Radiology.  The job holder will work closely with the program Director to ensure smooth running of the Radiology Residency program in line with the ACGME accreditations standards.
    Responsibilities

    Provide academic support for the Radiology Residency Program on behalf of the Program Director
    Coordinate selection interviews for the residency program
    In close consultation with Program Director and Chief Resident, prepare teaching and rotation schedules and ensure both schedules are disseminated to faculty and students
    Ensure examination preparations are completed on time. Administer Continuous Assessment Test in liaison with the Program Director 
    Ensure the annually updated residency training manual is provided to the academic office in a timely manner 
    Liaise with Chief of Staff Office to process medical elective application
    Prepare attendance sheets for resident modules, send calendar invites of the modules, issue evaluation forms to residents presenting, and ensure the venue is booked and timetables are available.  
    Provide administrative support to the department of Radiology on behalf of the Program Director
    Schedule appointments/meetings/grand rounds
    Record meeting attendance, provide minutes for departmental, board of examiners, dissertation, and DRTC meetings
    Receive and forward resident leave requests to the program director for approval
    Guide new residents on EHR registration as well as Moodle registration
    Work closely with Departmental Research Review Committee Chair to schedule dissertations reviews and compliance 
    Provide administrative support for ACGME -I in all related matters
    Work closely with PGME to ensure that ACGME-I requirements are fulfilled
    General office administration.

    Requirements

    Higher National Diploma in Business Administration or Secretarial Studies
    Desirable, Bachelor’s Degree in Business Administration
    Computer literacy is a mandatory
    At least two (2) years of relevant experience
    Excellent written and oral communication skills.
    Excellent word processing and IT skills, including knowledge of a range of software packages.
    Ability to work under pressure and to meet tight deadlines.
    Excellent organizational and time management skills.
    Excellent interpersonal skills.
    Audio typing and shorthand skills
    Ability to relate well with faculty and hospital staff at all levels.
    Flexibility and adaptability to juggle a range of different tasks and work extra hours to meet deadlines
    Ability to set priorities and work effectively with minimum supervision
    Flexible/ able to work long works if and when required.

    Apply via :

    aku.taleo.net

  • Head Chef, Food Services

    Head Chef, Food Services

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Manager, Food Services Department, Facilities Management Division.
    Responsibilities:

    Prepare menus for all meals and special occasions
    Prepare standard recipes and cost cards for every menu
    Ensure all special requests from patients have been served accordingly
    Ensure all the food prepared in the hospital kitchens is as per AKUH, N set standards
    Inspect all foodstuff delivered to the kitchen to ensure it is of good quality
    Ensure that all catering and kitchen staff adhere to personal, kitchen and food hygiene standards
    Ensure the implementation and practice of the HACCP hygiene management system within the kitchen
    Undertake regular audits of all areas within the kitchen and storage areas to ensure complete adherence to agreed policies
    Monitor expenditure with a view to containing cost through effective food waste management, cleaning supplies and other operating supplies
    Prepare staff duty Rota and dues every month
    Work closely with catering storekeeper to ensure adequate supplies of stock
    Ensure all equipment in the kitchen is in good working order and organize for preventive maintenance and repairs where necessary
    Assist individual team members formulate goals and objectives in line with departmental goals and objectives
    Conduct regular performance reviews with the team offering coaching and training when necessary
    Any other duties that might be assigned from time to time

    Requirements:

    Diploma/Degree in Food Production from a reputable institution
    Minimum 4 years’ experience working in a similar position or a 4-star hotel
    Strong organizational skills
    Strong knowledge of food production skills and systems
    Excellent customer service skills
    Good interpersonal skills
    Good communication skills (both oral and written)
    Excellent knowledge of HAACP, ISO 9001:2008 Quality systems and ISO 22000:2005 Food safety systems
    Knowledge of nutritional issues will be an added advantage

    Apply via :

    aku.taleo.net

  • Financial Analyst, Budget and Planning 

Ultrasonographer, Ultrasound 

Pharmaceutical Technologist, Main Pharmacy

    Financial Analyst, Budget and Planning Ultrasonographer, Ultrasound Pharmaceutical Technologist, Main Pharmacy

    Job Purpose:
    The Financial Analyst will ensure that monthly MIS reports are developed and discussed with departmental heads as well as coordinate the budget process for AKUHN.
    Responsibilities:

    Preparation of monthly statistical report,
    Preparation of monthly financial, statistical, newsletters & budget variance reports
    Presentation of Budget variance reports to departmental heads
    Budget preparation for all departments
    Discussion of draft budget with input from Planning and Budgeting manager with departmental heads and program administrators
    Preparation of feasibilities studies for all projects and equipment
    Link with departmental managers to enable them to understand financial and budget process in line with goals.
    Work with departmental managers to map out overall pricing strategy.
    Prepare weighted costs schedule for all departments.
    Costing of services and preparation of packages
    Participate in all team efforts as departmental needs arise.

    Requirements:

    Degree in Business related course and CPA (K)/ACCA/CFA/CIMA
    6 Years of specific accounting experience with specialization in management accounting and budgeting.
    Proficiency in MS Office
    Strong analytical skills
    Worked with ERP an added advantage
    Team player
    Interpersonal skills
    Positive attitude towards work and other members of the team
    Ability to work under pressure.

    Closing Date: 22/01/2023

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Patient Services Coordinator, Patient Services Department 

Supervisor- Stoma, Wound & Continence Services 

Quality Advisor, Quality Department

    Patient Services Coordinator, Patient Services Department Supervisor- Stoma, Wound & Continence Services Quality Advisor, Quality Department

    Job Purpose:
    Maintain the reception area by providing front office administrative services and customer care service to patients, AKU staff and the public by receiving and addressing inquiries in a professional and polished manner, while accounting for all daily financial transactions processed at the front desk/patient reception.
    Responsibilities:

    Provide outstanding customer services to patients, public and AKU staff and ensure inquiries and complaints to the department are addressed expeditiously.
    Consistently provide full coverage at all times at the front desk by clocking in and out in the HR time management software.
    Beware of the down time and data protection procedure in the event of a system failure.
    As a cashier, maintain a manual invoice and receipt process in the event of a computer system malfunction and upon resumption of computer system, update data and records in the computer system.
    Admission of patients and collection of IP deposits as per the laid down guidelines.
    Account for and balance all monies collected from patients on a daily basis and deposit the money to main hospital Automated Banking Machine at the end of a work shift.
    Look in the computer system and verify and confirm credit services that are applicable to corporate employees as per the account entitlement details
    Ensure the Pre-Authorizations are duly completed by the Physicians and sent to corporations for approval within 24hours.
    Liaise with patient services supervisor, manager and patient’s insurance company regarding any uncertain approval of such cases.
    Check and verify patient data in the computer system and bill the correct patient for the right services and collect the right amount of payment for the services.
    Verify that all benefits for corporate employees are billed as per existing entitlement guidelines.
    Assist other patient services staff when the need arises in order to foster overall efficiency of the department and deliver timely patient care.
    Answers both internal and external phone calls promptly and respond appropriately. Communicate messages promptly and accurately to concerned persons in order to help in the maintenance of smooth organization of patient care.
    Re-confirm/ update contact numbers of patients. In addition, ensure realistic appointments are booked and rescheduling is done on a timely basis. Rescheduling of appointments by the physicians must be communicated to the patients on time by the staff at the consulting clinics.
    Escalate any difficult/challenges faced in the cause of the operations to the Duty Supervisor/ Manager promptly for assistance.
    Any other duties as may be assigned from time to time.

    Qualifications and skills required:

    Diploma in Front Office Administration/ Business Administration or equivalent.
    At least 3 months’ work experience from the hospitality industry
    Excellent Customer Service & people skills
    Ability to multi-task & detail oriented
    Good communication & interpersonal skills
    Attention to detail and good problem-solving skills
    Ability to deal with the public
    Culture sensitive individual
    Good planer & results oriented,
    High integrity. 

    Closing Date: 10/01/2023

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Purchase Assistant, MMD Administration

    Purchase Assistant, MMD Administration

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Assistant Manager, Purchasing & Supply Chain Management Department.
    Responsibilities:

    Assist in all purchasing functions for the hospital
    Responsible for making bi-weekly bulk purchases as per the prescribed policies and procedures
    Responsible for making indents and subsequent purchase entries for the LPO’s and faxing the LPOs to suppliers and following up for delivery of items
    Ensures all out of stock items are informed (in writing) to the users especially Chief Pharmacist and the Lead Pharmacy Stores
    Ensure that Stock Days for the Pharmacy Stores are maintained within acceptable limits.
    Monitoring short-expiry items report and to ensure that they are returned to suppliers for credit notes or replacements
    Making ad-hoc orders as and when required by the pharmacy store (All ad-hoc orders should follow with a material request)
    Ensuring that the One Month Notification of Price change is enforced by the suppliers and prior written notification is received and approved by Chief Pharmacist
    Any other duty as assigned by the manager

    Requirements:

    Bachelors’ degree in a relevant field.
    Member of the Chartered Institute of Purchasing & Supply (CIPS) or Chartered Institute of Logistics (CILT) or Kenya Institute of Supplies Management (KISM).
    2 years’ work experience in a purchasing and/or warehouse function.
    Ability to work in team
    Excellent customer service skills
    Attention to detail
    Knowledge of warehousing/stocking

    Apply via :

    aku.taleo.net

  • Clinical Nurse, Endoscopy 

Cook, Food Service 

Indian Cook, Food Services 

Temporary Cook, Food Service 

Administrative Assistant, MMD Administration

    Clinical Nurse, Endoscopy Cook, Food Service Indian Cook, Food Services Temporary Cook, Food Service Administrative Assistant, MMD Administration

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Supervisor Endoscopy Unit.
    Responsibilities:

    Conduct head to toe assessment before procedure to identify care needs and plan effective nursing interventions to meet those needs
    Ascertain patient readiness for procedure using a checklist i.e. confirms consent, IV access, and Vital signs
    Confirm equipment are clean and in working order before start of the procedure
    Assist the physician during the procedure either as a scrub or circulating nurse
    Administer IV medication and fluids as prescribed
    Monitor patients during procedure, ensuring patient safety, stability and dignity is maintained throughout the procedure
    Provide post procedure care and assesses patient’s readiness for discharge from the unit
    Maintain accurate record of patient’s condition, procedures and medications.
    Ensure discharge instructions from Endoscopy Unit are clear and documented, and hands over the patients to the floors or their families
    Provide safe environment for patients through adherence to infection control practices, timely safety checks on oxygen source, suction and other equipment used in the unit
    Take accountability for efficient use of consumables and practices judicious stock control at all times i.e. accurate and timely billing of used CSSD items and unit drugs
    Responsible for safe use of equipment through cleaning, storage, per shift checks of the inventory and timely reporting of non-functional equipment to the unit supervisor
    Participate in unit based continuing education and monitoring of identified unit based quality indicators
    Participate in unit based nursing education, quality improvement (QI) projects, clinical care program certification (CCPC), audits, spot checks and skill checks

    Requirements:

    RN from a recognized school of nursing or University
    Current licensure with the Nursing Council of Kenya
    Certificate in Basic Life Support (BLS)
    Demonstrate evidence based knowledge of current practices in Medical-Surgical nursing

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Chef de Partie, Food Services

    Chef de Partie, Food Services

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Manager, Food and Beverage Facilities Management.
    Responsibilities:

    Plan, prepare and cook menu items as directed by sous/Head chef
    Assist in development and planning of menu, design future food trends
    Supervise kitchen staff in an assigned section of the kitchen
    Produce quality meals in a particular section of the kitchen that meet the quality and objectives of the department
    Compile all orders for various section ensuring all cost aspects are met as per the Hospital policy
    Ensure timely meals production and dispense to patients as per the laid down procedures
    Keep all the ingredients used in the menu(s) in stock at all times and store them accurately according to department health and safety standards
    Designate and shelf ingredients in a place that allows the effective provision of service
    Reporting faulty equipment to the head chef immediately
    Keep a record of all service and maintenance of machinery and equipment
    Once food is prepared in an assigned section always serve it on time
    Keep the Hazard Analysis and Critical Control Points (HACCP) principles is practice at all times for food safety and handling in each section
    Assist with stock taking when required
    Any other duties assigned by the department supervisor/manager

    Requirements:

    Certificate in food production from a reputable institution
    Knowledge of menu planning 
    5 years’ experience in a four-star hotel or a busy kitchen in an institution
    Have worked previously as either a Chef De Partie or Demi Chef De Partie producing high quality food
    Have had experience of working in a Hazard Analysis and Critical Control Points (HACCP) compliant kitchen
    Have worked previously as either a Chef De Partie or Demi Chef De Partie producing high quality food
    Experience in pastry, bakery and confectionery production is a requirement

    Apply via :

    aku.taleo.net

  • Pharmaceutical Technologist, Outreach Clinic Embu

    Pharmaceutical Technologist, Outreach Clinic Embu

    Applications are invited from qualified candidates for the above position based in Embu Kenya. The position holder will be responsible for providing effective and efficient pharmacy services to ensure departmental and institutional inventory, quality and customer service goals are met.
    Responsibilities:

    Receive, verify prescriptions and dispense drugs in a timely manner within approved standards and procedures.
    Contact the physician immediately for inaccuracy and illegibility in a prescription order, document errors and communicate them to the nursing and pharmacy staff
    Verify expiry dates of drugs prior to dispensing medication to patients/customers.
    Check that every label placed on the medications contains the correct patient name, drug, quantity and directions.
    Compound extemporaneous preparations and mix certain intravenous medications as per laid down procedures.
    Counsel patients on drug administration and use of devices for optimum wellness and recovery.
    Receive, return and update drug credits on the system in a timely manner.
    Deliver drug discharges to patients in the ward where applicable
    Communicate out of stock and non-stock effectively and timely to prescriber and nurse and provide alternative choice or make arrangements to order promptly.
    Comply and observe the environmental health and safety measures and regulations by proper handling, storage and dispensation of medications
    Record, monitor and update the expiry list of medications in timely manner.
    Complete documentation of Interventions, Medication errors and Near Miss, Adverse events, Medication queries, Patient complaints or any other incidents and forward to relevant office
    Perform random medication checks daily and Monitor variance levels in your respective satellites.
    Compile daily satellite reports.
    Carry out regular satellite stock-take exercise.
    Report any special indicators allocated.

    Requirements:

    Diploma in Pharmaceutical Technology from a recognized institution
    Registered with The Kenya Pharmaceutical Association
    Practicing License from the Pharmacy and Poisons Board.
    2 year working experience in a busy facility, preferably a hospital

    Apply via :

    aku.taleo.net

  • Patient Services Coordinator, Patient Services Department

    Patient Services Coordinator, Patient Services Department

    Job Purpose:
    Maintain the reception area by providing front office administrative services and customer care service to patients, AKU staff and the public by receiving and addressing inquiries in a professional and polished manner, while accounting for all daily financial transactions processed at the front desk/patient reception.
    Responsibilities:

    Provide outstanding customer services to patients, public and AKU staff and ensure inquiries and complaints to the department are addressed expeditiously.
    Consistently provide full coverage at all times at the front desk by clocking in and out in the HR time management software.
    Beware of the down time and data protection procedure in the event of a system failure.
    As a cashier, maintain a manual invoice and receipt process in the event of a computer system malfunction and upon resumption of computer system, update data and records in the computer system.
    Admission of patients and collection of IP deposits as per the laid down guidelines.
    Account for and balance all monies collected from patients on a daily basis and deposit the money to main hospital Automated Banking Machine at the end of a work shift.
    Look in the computer system and verify and confirm credit services that are applicable to corporate employees as per the account entitlement details
    Ensure the Pre-Authorizations are duly completed by the Physicians and sent to corporations for approval within 24hours.
    Liaise with patient services supervisor, manager and patient’s insurance company regarding any uncertain approval of such cases.
    Check and verify patient data in the computer system and bill the correct patient for the right services and collect the right amount of payment for the services.
    Verify that all benefits for corporate employees are billed as per existing entitlement guidelines.
    Assist other patient services staff when the need arises in order to foster overall efficiency of the department and deliver timely patient care.
    Answers both internal and external phone calls promptly and respond appropriately. Communicate messages promptly and accurately to concerned persons in order to help in the maintenance of smooth organization of patient care.
    Re-confirm/ update contact numbers of patients. In addition, ensure realistic appointments are booked and rescheduling is done on a timely basis. Rescheduling of appointments by the physicians must be communicated to the patients on time by the staff at the consulting clinics.
    Escalate any difficult/challenges faced in the cause of the operations to the Duty Supervisor/ Manager promptly for assistance.
    Any other duties as may be assigned from time to time.

    Qualifications and skills required:

    Diploma in Front Office Administration/ Business Administration or equivalent.
    At least 3 months’ work experience from the hospitality industry
    Excellent Customer Service & people skills
    Ability to multi-task & detail oriented
    Good communication & interpersonal skills
    Attention to detail and good problem-solving skills
    Ability to deal with the public
    Culture sensitive individual
    Good planer & results oriented,
    High integrity.

    Apply via :

    aku.taleo.net

  • Instructor, Critical Care 

Team Leader, Purchasing & Supply Chain Management 

Senior House Officer, Department of Surgery

    Instructor, Critical Care Team Leader, Purchasing & Supply Chain Management Senior House Officer, Department of Surgery

    Responsibilities
    The Critical Care Instructor will:

    Assess and manage patients
    Assist in the initial assessment and triage, in person, by phone or by other available electronic means, of potential critical care patients outside the critical care units.
    Participate in the review and development of appropriate policies and procedures for patients’ health care to formulate best practice guidelines.
    Participate in departmental research and academic activities, institutional quality improvement and patient safety activities.

    Requirements

    Must have Bachelor of Medicine and Bachelor of Surgery(M.B.Ch.B) or equivalent
    Master of Medicine in Internal Medicine or Anesthesia, Emergency Medicine or successful completion of residency in Internal Medicine or Anesthesia or Emergency Medicine
    Registration by the Kenya Medical Practitioners and Dentists Board
    Basic Life Support and Advanced Cardiac Life Support (BLS & ACLS)
    Demonstrates competency and dexterity with all equipment utilized in the hospital environment
    Good communication skills
    Basic computer skills and electronic medical record knowledge is an added advantage.

    Closing Date : 06/01/2023

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :