Company Address: Address 3rd Parklands Avenue, Limuru Road, Nairobi, Kenya

  • Quality Advisor, Quality Department 

Occupational Therapist 

Locum Dental Surgeon, Outreach Clinic Meru 

Laboratory Technologist, Microbiology section

    Quality Advisor, Quality Department Occupational Therapist Locum Dental Surgeon, Outreach Clinic Meru Laboratory Technologist, Microbiology section

    Job Summary

    Support the implementation of quality and patient safety; enforce compliance with the hospital quality program across assigned departments, working together with the unit leadership and to carry out scheduled quality audits, guiding in corrective action formulation and implementation.
    Support the implementation of utilization management across assigned clinical departments in order to deliver cost effective patient care and address risk.
    Provide Physician liaison and clinical corporate client support, working closely with care managers.

    Responsibilities

    Provide support/guidance in the review of relevant policies to conform to the quality and patient safety standards of the hospital
    Lead the development of Policies and procedures as and where required
    Support assigned departments in process reengineering to optimize operational efficiency and patient care
    Guide the interpretation and implementation of developed policies and procedures in the context of the quality and patient safety framework.
    Constantly involved in the training and communication of quality and patient safety issues and standards/best practice throughout the assigned areas.
    Review accreditation and regulatory agencies survey /internal quality audit findings and support the development and implementation of corrective/preventive action plans to address non-compliance.
    Directs and supports the collection, measurement and presentation of data required for monitoring and improving quality and patient safety.
    Leads the Hospital in conducting Root Cause Analysis (RCA) for sentinel and adverse events
    Identifies opportunities for continuous quality improvement and supports the implementation of CQI activities in assigned areas.
    Support departmental leaders in identification of relevant utilization management indicators
    Support departmental leaders in the collection and application of utilization management data in quality improvement activities
    Provide timely utilization management outcome reports to the clinical director and clinical departmental leaders to facilitate utilization improvement initiatives.
    In liaison with the clinical department support persons and departmental leaders, support the creation of wholesome QVRs that incorporate all quality indicators for the department.
    Train departmental leaders and staff in utilization management data collection.
    Identify gaps and challenges in timely data collection within the clinical departments and escalate to the clinical director for action.
    Support the departments in timely updates of the QVRs as set in policy, month by month.
    Liaise with the hospital statistician to achieve the integration of data in departmental QVRs into an institutional QVR.
    Coordinate the clinical departments support persons under the guidance of the clinical director for clinical quality data validation.
    Aggregation and analysis of clinical audit data
    Continuously audit compliance with the hospital quality and safety program in assigned areas.
    Coordinate the closure of matters arising from physician feedback for improved physician satisfaction and participation
    Develop appropriate indicators and targets and regularly report performance.
    Provide clinical support to Corporate clients via care managers
    Carry out any other lawful tasks as may be assigned by Quality Director /COS from time to time. 

    Requirements

    University degree level – preferably with a Master’s Degree, Medical/Clinical qualification preferred.
    Health Management background would be an added advantage
    Minimum 3 (three) years’ experience in direct and indirect clinical care activities in a healthcare institution.
    In-depth understanding of good clinical practice requirements;
    Have strong experience and knowledge of clinical monitoring functions with knowledge of clinical research. 
    Excellent problem-solving skills and the ability to manage multiple tasks.
    Excellent data analytical and presentation skills.
    Good leadership skills.
    Excellent communication, interpersonal and presentation skills.
    Ability to work in multidisciplinary teams.

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  • Administrative Assistant, Population Health

    Administrative Assistant, Population Health

    Job Summary
    The position holder will provide effective and high quality administrative, organizational and content logistics support to the Department of Population Health team and projects in the Coastal region, operating out of the Mombasa Research Office. This position entails undertaking the Mombasa Department of Population Health administrative duties, and supporting the implementation of field-based projects in liaison with DPH staff on the ground.
    Responsibilities

    Provide support for the day to day running of the department.
    Communicate written and verbal matters appropriately
    Schedule Appointments/Meetings/Workshops for Staff and Consultants
    Arranging travel and accommodation for Staff and Consultants
    Process staff requisitions when positions fall vacant and make follow up to ensure timely replacement
    Maintain invoice tracking records from contractors, consultants & vendors’ suppliers, and log of submission to MMD and Finance
    Maintain log of material and sample submittals for DPH projects
    Liaise with Finance to ensure field work payments are made in a timely manner,
    Organize and coordinate compilation, completion and distribution of meeting minutes, project documents, claim forms, etc.
    Report to Engineering Maintenance Department any faults in office and audio-visual equipment as appropriate.
    Occasionally and on need basis provide support in the field during project implementation

    Requirements

    At least a Diploma in Business Management/Project Management/Office Administration or in closely related field
    At least 3 years of relevant post-qualification work experience in a busy office environment, preferably in a university, an international health NGO, health research organization or large health research program
    Superior written and verbal communication skills
    Punctual & able to work flexible/long hours if and when required
    Experience in field or community project implementation will be a distinct advantage

    Apply via :

    aku.taleo.net

  • Anaesthetic Assistant, Operating Room 

Supervisor, CSSD

    Anaesthetic Assistant, Operating Room Supervisor, CSSD

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Nursing Manager, OR/Theatre.
    Responsibilities:

    Setup, test and calibrate physiological monitors and equipment such as anesthesia machines, airway devices, physiological monitors, infusion devices, nerve stimulators, patient/fluid warming devices and fiber optic bronchoscopes.
    Perform equipment checks as indicated and maintain records of problems
    Replace and change anesthetic equipment supplies as per routine schedule
    Maintain a stock of drug supplies at anesthesia workstations.
    Troubleshoot anesthetic equipment
    Correct problems that have been discovered and follow up with the theatre manager, the biomedical technician/engineers, and manufacturer’s service representative.
    Participate in operating theatre’s infection control program.
    Performing duties such as maintaining cleanliness of anesthetic equipment in accordance with quality assurance programs.
    Assist with the setting up of the physiological monitors such as ECG, Pulse oximetry and non-invasive blood pressure (NIBP).
    Assist the anesthesiologist with the insertion of peripheral venous lines, arterial lines, central venous catheters and pulmonary artery catheters.
    Adjust therapies (e.g. Ventilation, temperature control devices, fluid flow rates etc.) as directed by the anesthesiologist.
    In liaison with the circulating nurse, provide diagnostic data for the anesthesiologist by performing random blood sugar sampling and arterial blood gas sampling as requested.
    Arrange for transportation of emergency blood samples to the lab and collection of blood products from the blood bank.
    Assist at anesthetic emergency by performing duties such as aspirating secretions from the trachea and pharynx, deflating airways cuffs, and provide emergency airway equipment. Remove monitoring equipment after surgery.
    Assist with the transfer of post operative patients to the Post Anesthetic Care Unit (PACU) under the direction of the anesthesiologist, surgeon and nurse.
    Assist with the transfer of ventilation and/or anesthetized patient to the intensive care or high dependency unit under the direction of the anesthesiologist, surgeon and nurse.

    Requirements:

    Diploma/ Equivalent Required or Completion of Anesthesia Assistant Course
    In service Course on Basic Nursing skills and Anesthesia
    Certificate in Advanced Cardiac Life Support (ACLS)
    Minimum 3 years’ experience in the Theatre is preferred

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  • Medical Officer, Outreach Clinic-Mountain View

    Medical Officer, Outreach Clinic-Mountain View

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will be responsible for providing quality and safe healthcare services to patients while adhering to relevant evidence based practices as well as the hospitals’ policies and procedures in order to meet treatment goals.
    Responsibilities:

    Review and examine patients consistently by performing such duties as taking case histories, conducting physical examinations, and ordering diagnostic laboratory and radiology studies in compliance with evidence based practice and established protocols.
    Monitor acute and chronically ill patients’ progress on a regular basis.
    Initiate discussions with patients and care givers to enable better diagnostic and therapeutic medical care and services.
    When necessary, carry out privileged and potentially life-saving emergency surgical and medical procedures.
    Provide evidence based screening and wellness examinations, risk assessment, early detection and education on prevention of illness.
    Initiate timely discussions with relevant consultants/departments to arrive at the best treatment plan for specialized cases.
    Establish links with clinic management and the main hospital to ensure smooth and efficient referral of patients.
    Work closely with members of the clinical and non-clinical teams to provide patient centric, coordinated care, reduce errors and waste and create efficiency in resource utilization.
    Actively participate in clinic quality initiatives in collaboration with the clinic management and Quality and Patient Safety team.

    Requirements:

    Bachelor of Medicine and Bachelor of Surgery (MBChB) or equivalent
    Successful completion of at least 2-years post-graduate Internship.
    Registration by the Kenya Medical Practitioners and Dentists Board
    Advance Cardiac Life Support and Advance Trauma Life Support (ACLS & ATLS)

    Apply via :

    aku.taleo.net

  • Operating Theatre & Recovery Nurse 

Clinical Nurse, Maternity

    Operating Theatre & Recovery Nurse Clinical Nurse, Maternity

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the OR/ Theatre Manager.
    Responsibilities:

    Ensure complete pre-op assessment including the surgical checklist, nursing documentation and physician’s assessment
    Receive the patient prior to surgery, gets report from the accompanying nurse and performs pre-op checklist.
    Circulate and assist as needed for minor surgeries under supervision
    Ensure effective recovery of stable patients post any form of anaesthesia.
    Assists with intubation and extubation of patient in the Post Anaesthesia Care Unit (PACU) and if required in the Operating Room (OR)
    Communicate with anaesthetist and primary teams regarding patient issues and shifting plans.
     Promptly report both clinical and non-clinical unusual findings to the nurse manager or designee
    Identify patient and family learning needs and initiate appropriate teaching
    Perform pain assessment and initiate analgesia as required
    Ensure that nursing documentation is timely, comprehensive and complete
    Ensure all specimens are properly labelled and delivered to the lab in a timely manner
    Provide safe environment for patients through adherence to infection control practices and other safety policies
    Be able to recognize a patient in a pre-arrest or arrest states and initiate Basic Life Support
    Dispose of clinical and non-clinical waste safely in accordance with Aga Khan University Hospital guidelines on waste management
    Administer medication safely, monitor patient responses to medication and promptly report adverse reactions
    Care of equipment through cleaning, storage, per shift check of the inventory and timely reporting and follow up on non-functional equipment to the nurse manger designee.
    Participate in unit based nursing education, quality improvement (QI) projects, audits, spot checks and skill checks

    Requirements:

    RN from a recognized school of nursing or university
    Current licensure with the Nursing Council of Kenya
    Certification in Basic Life Support (BLS)
    Demonstrate evidence based knowledge of current practices in theater nursing.

    Closing: 23, February 2023

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  • Patient Services Coordinator, Outreach Clinic Kikuyu

    Patient Services Coordinator, Outreach Clinic Kikuyu

    Applications are invited from qualified candidates for the above position based in Nairobi, Kenya.
    Responsibilities:

    Provide outstanding customer services to patients, public and AKU staff and ensure inquiries and complaints to the department are addressed expeditiously
    Consistently provide full coverage at all times at the front desk
    Apply all functional computer applications to process daily front office transactions at compliance level standards
    Maintain a manual invoice and receipt process in the event of a computer system malfunction and upon resumption of computer system. Update data and records in the computer system. To know the down time and data protection procedure in the event of a system failure
    Register and admit patient’s accurately
    Beware of the down time and data protection procedure in the event of a system failure
    Account for and balance all monies collected from patients on daily basis
    Verify and confirm credit services that are applicable to corporate employees as per the account entitlement details
    In liaison with the relevant stakeholders, ensure that pre-authorizations are duly completed by the physician and sent to corporations for approval within 24hours
    Ensure accurate billing and data entry of patients
    Ensure patient biometric registration is done
    Assist other patient services staff when the need arises in order to foster overall efficiency of the department and deliver timely patient care
    Answer both internal and external phone inquiries and respond appropriately. Communicate messages promptly and accurately to concerned persons in order to help in the maintenance of smooth organization of patient care 
    Re-confirm and update the contact details of patients. In addition, ensure realistic appointments are booked and rescheduling is done on timely basis.

    Requirements:

    Diploma in Front Office Administration, Business Administration or an equivalent qualification
    1 years working in a busy front office preferably in a service oriented industry
    Proficient in computers
    Proficient in handling, counting and recording cash & cash transactions

    Apply via :

    aku.taleo.net

  • Clinical Nurse, Outreach Clinic Nakuru East

    Clinical Nurse, Outreach Clinic Nakuru East

    Applications are invited from qualified candidates for the above position based in Nakuru Kenya. The position holder will report to the Clinical Quality & Patient Safety Manager and to the Outreach Operation’s Manager.
    Responsibilities:

    Complete head to toe assessment and re-assessment of patients to identify their care needs
    Develop written care plans based on patients’ needs, monitor and evaluate effectiveness of interventions
    Carry out hemodynamic monitoring to include vital signs, neurological and fluid status; labs and radiological evaluations
    Document all assessment data, investigation results, care given, discussions with the multidisciplinary team, family/patient interactions in an accurate, comprehensive and timely manner
    Administer medication safely, monitor patient responses to medication and report adverse reactions promptly.
    Dispose of clinical and non-clinical waste safely in accordance with Aga khan University Hospital Guidelines on waste management.
    Prepare for and assist physicians to perform various procedures in the clinic.
    Maintain adequate airway management to include oxygen therapy, nebulization and suctioning
    Perform pain assessment and initiate analgesia as per protocol
    Promptly report both clinical and non-clinical unusual findings/incidences to the Clinic in charge, Clinical Quality Manager or Operations Manager.
    Identify patient and family education needs and implement appropriate teaching  
    Provide safe environment for patients through adherence to infection control practices and other safety policies, and perform timely safety checks on restraints, examination coaches, oxygen source and other medical equipment in the clinic.
    Be accountable for judicious and efficient use of resources i.e. accurate and timely billing of clinic stock drugs and consumables
    Care for equipment through proper cleaning, storage, per shift check of the inventory and timely reporting and follow up of non-functional equipment to the Operations manager
    Follow discharge procedure of the out patients according to hospital protocol, and ensure follow up appointments are made where needed.
    Participate in clinic based nursing education, quality improvement (QI) projects, audits, spot checks and skill checks

    Requirements:

    Registered Nurse from a recognized school of nursing or University
    Current licensure with the Nursing Council of Kenya
    Certification in Basic Life Support (BLS)
    Minimum requirement of 3 years’ continuous clinical experience in medical surgical Nursing.
    Demonstrate evidence based knowledge of the current practices in general nursing in an outpatient set up
    Demonstrate leadership skills

    Apply via :

    aku.taleo.net

  • Dental Assistant, Karen Executive Clinic

    Dental Assistant, Karen Executive Clinic

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya.
    Responsibilities:

    Support dental care delivery by preparing treatment room, instruments and materials by following prescribed procedures and protocols.
    Prepare patient for dental treatment by welcoming, comforting, seating, review the health form and draping patient.
    Assemble instrumentation by sterilizing and delivering instruments to treatment area, positioning instruments for dentists’ access, suctioning and passing instruments.
    Apply the four-handed/ Four-eyes dentistry concept.
    Assist the dentist by mixing materials.
    Provide diagnostic information by capturing intra oral photo studies, pulp vitality testing and pouring, trimming and polishing study casts.
    Assist with specialty procedures which include periodontal therapy, endodontic, prosthodontics, oral surgery and implant placement as well as restoration.
    Fabricating temporary restoration, shade selection and cleaning and polishing removable appliances.
    Educate patients by giving oral hygiene, plaque control and postoperative instructions including medication prescribed by the dentist.
    Document dental care services by charting in patient records on dental software.
    Maintain safe and clean working environment by complying with procedures, rules and regulations as per hospital policy.
    Ensure operation of dental equipment by completing preventive maintenance requirements, following manufacturer’s instructions, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.   
    Maintain dental supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.
    Conserve dental resources by using equipment and supplies as needed to accomplish job results.
    Contribute to team effort by accomplishing related results as needed.
    Responsible for laboratory maintenance, dental clinical and record keeping. 
    Follow up on external dental Lab work.

    Requirements:

    Diploma in Community Oral Health or an equivalent.
    2 years’ work experience as a Dental Assistant.
    Excellent customer service skills
    Good communication skills
    Empathetic towards patients of all ages
    Culturally sensitive
    Ability to work in a team
    Attentive to detail

    Apply via :

    aku.taleo.net

  • Executive Assistant, Office of the Provost

    Executive Assistant, Office of the Provost

    Job Purpose:
    The Executive Assistant is responsible for providing executive secretarial support to the Provost and facilitating key administrative aspects of the Provost’s role. This includes planning and coordinating the Provost’s calendar, arranging all meetings, as well as facilitating these meetings when need be. She/he is responsible for day-to-day communications and oversees communications between the Provost and internal staff of the University and from time to time, external contacts. The Executive Assistant will also coordinate all travel, accommodation and transport arrangements for the Provost.
    Responsibilities:

    Organizing meetings chaired by the Provost – sending out notices and other related meeting documents.
    Managing internal and external communications in and out of the Provost’s office.
    Take initiative, where appropriate, to respond to e-mails that need not involve the Provost, but in consultation and under the guidance of the Provost.
    Ensures clear communication from the Provost to other university officers to ensure coordinated and responsive operation of the university
    Responsible for coordinating all travel and accommodation logistics, both locally and international, for the Provost while working closely with the procurement department or AKU approved travel representatives.
    Prepare trip files and ensure all documents related to the trip are filed.
    Create and maintain all files in the Provost’s office, in soft copy and hard copy.
    Effectively plan and schedule appointments in the Provost’s calendar, while ensuring important appointments/engagements are not missed out.
    Prepare a daily program folder containing documents related to meetings taking place on each day.
    Coordinate meetings and events that involve the Provost or other senior administrators

    Qualifications and Skill required:

    Bachelor’s Degree (Business/Office Administration, Management, Communications, or equivalent)
    Diploma in secretarial studies is an asset
    Computer literacy is mandatory with experience of applicable software programs
    At least 5 years work experience, preferably in a senior secretarial role in an institution of higher education
    Experience with executive, administrative, and high-level communication
    Exposure to Corporate Communications
    Evidence of strong executive knowledge, including the ability to maintain absolute discretion and strictest confidentiality
    Experience working in international settings, especially in developing countries, with individuals from a variety of backgrounds
    Demonstrated success in managing and working with people in complex organizations
    Excellence in written and verbal communications in English
    Ability to manage multiple tasks in a fast-paced and challenging environment
    Excellent interpersonal skills and ability to work as a member of a team
    Ability to prioritize and organize work
    Ability to work long hours with minimal supervision, has initiative and is proactive

    Apply via :

    aku.taleo.net

  • Ultrasonographer, Ultrasound 

Locum Laboratory Technologist, Clinical Chemistry 

Laboratory Technologist, Haematology

    Ultrasonographer, Ultrasound Locum Laboratory Technologist, Clinical Chemistry Laboratory Technologist, Haematology

    Reporting to the section in-charge, the incumbent will collaborate with Ultrasound section professional and other general staff in the department to perform procedures bason upon approved protocols and guidelines.
    Responsibilities:

    Conduct effective ultrasound procedures within the approved policies and procedures
    Ensure adequate and correct procedure information is given to patients beforehand
    Ensure safety of patients and machines through adequate preparation of patients
    Monitor the patients’ condition all through the procedure
    Assess patients for risk of fall and implement safety measures
    Document and report all the faults on the machines to recommended authorities
    Oversee maintenance services and ensure that machines are handed over in a good working condition after the service
    Implement all relevant quality standards in Ultrasound section and ensure compliance
    Observe stipulated guidelines when handling infectious patients e.g., use of masks

    Requirements:

    Higher Diploma in medical imaging sciences (Ultrasound)
    Diploma in medical imaging sciences.
    Registration with Radiation Protection Board of Kenya
    Minimum of 1-year work experience in an ultrasound related position
    Excellent interpersonal and communication skills
    Good customer service skills

    Closing Date: 15/02/2023

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