Company Address: Address 3rd Parklands Avenue, Limuru Road, Nairobi, Kenya

  • Nurse Manager, Adult A&E

    Nurse Manager, Adult A&E

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The incumbent will be responsible for overseeing the delivery of quality care that promotes safety and well-being of all patients within the assigned unit.
    Responsibilities

    Leads the team in formulation, implementation and evaluation of annual goals and objectives in accordance with departmental and Hospital strategic objectives
    Fosters pleasant working environment through motivational leadership style to enhance job satisfaction amongst the staff
    Leads the team in development, implementation and review of policies, procedures, protocols, and care guidelines based on international standards
    Participates in the budget process and ensures unit-based control of operational costs based on institutional targets
    Networks and collaborates with other stakeholders in ensuring delivery of quality patient care
    Leads the team in Clinical Quality Improvement (CQI) projects, Clinical Care Program Certification (CCPC) and ensures multidisciplinary participation
    Continuously initiates innovative and evidence-based strategies to improve quality of patient care
    Leads the team in evaluation of care and outcomes through Root Cause Analysis (RCAs) of incidences, Mortality and Morbidity discussions, and clinical indicators
    Responsible for the recruitment, selection, orientation and on- going training of the Nursing team
    Undertakes performance reviews of staff and develops action plans to ensure individual staff growth
    Designs proactive and innovative ways to enhance customer satisfaction
    Monitors staff and client satisfaction with services in assigned unit and takes appropriate action to close gaps

    Requirements

    Bachelor of Science Degree in Nursing (B.Sc. in Nursing)
    Must have current and valid registration and licensure with the Nursing Council of Kenya
    Minimum of 5 years clinical nursing experience in acute care hospital 
    Valid Advanced Cardiac Life Support (ACLS) certification
    Demonstrate expert knowledge and skills in area of responsibility
    Demonstrates leadership and management skills
    Effective communicator at both operational and interpersonal settings

    Apply via :

    aku.taleo.net

  • Optical Assistant, Optical AKUH (ON) 

Facilities Coordinator, Outreach Administration Office

    Optical Assistant, Optical AKUH (ON) Facilities Coordinator, Outreach Administration Office

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The incumbent will be responsible for ordering of all eye-related products and ensure that they are fitted, adjusted and repaired properly.
    Responsibilities:

    Assist in guiding patients when selecting frames for proper fit and styling
    Maintaining shop displays
    Basic bookkeeping duties associated with tracking patient’s orders and recording purchases and other necessary information for each patient
    Working with sales professionals from vision care suppliers
    Ensuring that all orders arrive and are to the specifications of the patient

    Requirements:

    Diploma in a Sales and Marketing related field from a reputable Institution
    2 years’ work experience as an Optical Assistant
    excellent interpersonal and organizational skills

    Closing Date: 16/03/2023

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  • Research Associate, School of Nursing and Midwifery 

Stock Controller/ Senior Assistant, Outreach Administration 

Warehouse Associate/Officer, Outreach Administration

    Research Associate, School of Nursing and Midwifery Stock Controller/ Senior Assistant, Outreach Administration Warehouse Associate/Officer, Outreach Administration

    Job Summary
    To coordinate and undertake research activities within AKU-SONAM with oversight from the Dean. To implement the day-to-day tasks related to research and Assist in supervising research assistants and field staff in data collection, entry and other duties related to the assigned research studies.
    Responsibilities

    Timely implementation of research activities (Implementation plans, data collection, entry, analysis, and report writing), with support from research assistants and field staff.
    Provide administrative and logistical support to research teams
    Identify and assist in development of response to fund raising opportunities that contribute to development of program and study intervention proposals
    Provide technical assistance on research methodology to junior researchers and program staff
    Assist in data analysis reporting and dissemination activities
    Ensure proper financial management and accountability for activities as per allocated budgets
    Assist in developing outputs on research related activities such as articles, abstracts, and manuscripts
    Engage with various stakeholders to encourage shared learning and contribute to evidence utilization
    Maintain internal communication on technical and procedural matters with the Dean/ Study PI and responsible for ensuring that issues emerging during project implementation are directed to the relevant persons in a timely manner

    Requirements

    Minimum Bachelor’s degree in Statistics or a related field from a reputable University
    High proficiency in computer programs, especially Data analysis and Microsoft Office applications
    Demonstrable experience in leading research work and related fields of knowledge management.
    Excellent skills in collection, analysis, interpretation, and presentation of complex data sets.
    Experience in working with research institutions.
    Sharp analytical, organizational and documentation skills.
    Keen attention to detail.

    Closing Date: 22/03/2023

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  • Medical Officer, Outreach Clinic- Embu

    Medical Officer, Outreach Clinic- Embu

    Applications are invited from qualified candidates for the above position based in Embu Kenya. The position holder will be responsible for providing quality and safe healthcare services to patients while adhering to relevant evidence based practices as well as the hospitals’ policies and procedures in order to meet treatment goals.
    Responsibilities:

    Review and examine patients consistently by performing such duties as taking case histories, conducting physical examinations, and ordering diagnostic laboratory and radiology studies in compliance with evidence based practice and established protocols.
    Monitor acute and chronically ill patients’ progress on a regular basis.
    Initiate discussions with patients and care givers to enable better diagnostic and therapeutic medical care and services.
    When necessary, carry out privileged and potentially life-saving emergency surgical and medical procedures.
    Provide evidence based screening and wellness examinations, risk assessment, early detection and education on prevention of illness.
    Initiate timely discussions with relevant consultants/departments to arrive at the best treatment plan for specialized cases.
    Establish links with clinic management and the main hospital to ensure smooth and efficient referral of patients.
    Work closely with members of the clinical and non-clinical teams to provide patient centric, coordinated care, reduce errors and waste and create efficiency in resource utilization.
    Actively participate in clinic quality initiatives in collaboration with the clinic management and Quality and Patient Safety team.

    Requirements:

    Bachelor of Medicine and Bachelor of Surgery (MBChB) or equivalent
    Successful completion of at least 2-years post-graduate Internship.
    Registration by the Kenya Medical Practitioners and Dentists Board
    Advance Cardiac Life Support and Advance Trauma Life Support (ACLS & ATLS)

    Apply via :

    aku.taleo.net

  • Wound Care Nurse, Nursing

    Wound Care Nurse, Nursing

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Supervisor, Wound Care Services Nursing Division.
    Responsibilities:

    Perform wound assessment, reassessment, and wound management for all patients.
    Utilize principles of current wound management when providing care to patients with acute and chronic wounds.
    Demonstrates thorough knowledge of staging system of wounds.
    Develops skin care programs to prevent skin breakouts for patients.
    Revise plan of care as indicated by the patient’s response to treatment and evaluate overall plan of effectiveness.
    Utilize appropriate pain management techniques, educates the patient and family regarding pain management
    Provides education to patients undergoing surgery that result in an ostomy. Provide pre and post operating assessments and patient/family education
    Knowledgeable of medications and their correct administration based on age of the patient and clinical condition.
    Is a resource person to physicians, nursing and other hospital staff. Provides in-services on wound prevention, wound care, ostomy care and incontinence for the nursing staff
    Communicates appropriately and clearly to nurse managers, nursing staff and physicians
    Consults other healthcare professionals/departments as appropriate to provide interdisciplinary approach to patient’s needs.
    Attends seminars, conferences, continuing education classes in the areas of wound prevention, wound management and ostomies. Participates in professional societies and stays current with changes, new advancement/treatments in wound care.
    Knowledgeable of clinical products currently available on the market, evaluates the products and makes recommendations.
    Document all assessment data, investigation results, care given, discussions with the multi-disciplinary team, family/patient interactions in an accurate, comprehensive, and timely manner.
    Perform pain assessment and reassessment, and initiate analgesia as per protocol
    Promptly report both clinical and non-clinical unusual findings/incidences to the nurse manager, team leader or physician
    Identify patient and family education needs and implement appropriate teaching
    Be able to recognize a patient in a pre- arrest or arrest states, and to initiate Basic Life Support
    Provide safe environment for patients through adherence to infection control practices and other safety policies.

    Requirements:

    KRCHN /BScN from a recognized school of Nursing or University
    Current Licensure with the Nursing council of Kenya
    Certificate in Basic life support (BLS)
    Certificate in Wound, Ostomy and Continence Nurse (CWOCN) preferred
    Minimum of six (6) years’ experience in an acute care hospital.
    Demonstrate evidence-based knowledge of current practices in Medical-Surgical nursing
    Demonstrate Leadership and management skills

    Apply via :

    aku.taleo.net

  • Travel & Housing Associate, Transport, Travel & Housing Department 

Manager, Medical Education Office 

Administrative Associate, Medical Education Office

    Travel & Housing Associate, Transport, Travel & Housing Department Manager, Medical Education Office Administrative Associate, Medical Education Office

    Job Purpose
    The job holder is responsible for the administration of travel, accommodation, conferences, and protocol & logistics to all Senior Leadership globally, faculty, staff, students, and incoming guests. S/He will also assist with immigration processes, managing the AKU guest houses, coordinating and facilitating Expatriate’s Medical Cover through identified service providers. 
    Responsibilities
    Administration

    Responsible for processing of tickets, travel requirements and all travel related documents for Senior leadership, Faculty, staff, and incoming guests.  
    Work in close coordination with the vendors and Head of Department (HOD) to ensure that services are provided promptly to the AKU faculty including emergency and last-minute travel request and that the services provided by vendors are as per the existing agreement.
    Complaints handling:  Logging of complaints to be done as and when received using existing internal systems. 
    Coordinate airport transfers and ground transportation for staff and guests with dispatch department and other AKU entities
    Extend support to all incoming guests by issuing letters of invitation and any other required documents

    Immigration

    Handle and process all immigration documents for Senior Leadership, Faculty and staff and their dependants as necessary. Process students and internship passes. This service is extended to Aga Khan University, Aga Khan Hospital Kisumu and Aga Khan Hospital Mombasa.
    Work in close collaboration with Travel & Housing Associate and HOD for processing applications of work permits, special passes, dependants and pupil’s passes and any other legal document required and as per the immigration requirements and AKDN protocols to ensure that all expats always have a legal status.
    Offer any immigration related guidance to staff of AKU and AKUH, N entities.
    Provide continuous immigration updates to all staff

    Accommodation/Conferences

    Manage hotel bookings, conferences and logistics for Aga Khan Senior Leadership, Faculty, visiting guests and all staff.  Ensure all requests have an approved accommodation form before initiating any process.
    Handling and organizing group bookings and logistics in liaison with the requesting department, accredited hotels, travel agents.
    Coordinating airport transfers and ground transportation for all staff traveling
    Extend any accommodation related guidance to Senior Leadership, Faculty and staff.

    Management of guest-houses and house-keepers.

    Handling accommodation requests and bookings for the guest houses
    Manage the guesthouse to ensure timely payment for utility bills i.e., water and electricity, TV and Internet.
    Ensuring that guests are well taken of care and extending good hospitality i.e., checking on guests, organizing their meals etc.
    Supervising the maintenance, general cleanliness, and security of the facilities & property.
    Supervising the housekeeping staff attendants.

    Medical insurance

    Work closely with HOD for administration of international medical insurance to expatriate staff
    Assist HOD to process yearly premium fee.  Making follow up with finance to ensure that payments are made in good time.

    Manage Multiple Journey Visas (MJVs) for Senior Leadership, Faculty, and all staff /dependents of AKU and AKUHN

    Building relationships with Consulates/embassies for their support on visa processing.
    Processing visa letters and documents for staff travelling on official duties/medical purposes or personal visits.
    Submission of visa applications in various embassies and high commissions and fast tracking of the same. 
    Offer any visa related guidance to staff.

    Handle and organise travel insurance for Senior Leadership, Faculty, and staff

    Ensure travel insurance covers are issued for staff travelling on official purposes when travelling outside of Kenya

    Stock Items

    Ensuring that both the Travel and Housing office and the guest houses have the required adequate stock items for smooth operation by monitoring consumption and re-order levels.  Supervision on consumption for optimum usage. 
    Maintain a schedule of usage and provide monthly report to HOD

    Protocol

    Handling meet and assist services for Senior Leadership, Faculty and other incoming guests and staff and ensure that guests are met by the Protocol Officer
    Coordinating with transport department to ensure timely pick up of guest after protocol services

    Housing Services

    Assist in sourcing for housing for new expatriates in collaboration with HOD
    Facilitating city and housing tours for guests and expatriate staff.
    Coordination with the Legal department for execution of leases  

    Qualifications and skills required

    Degree and/or Diploma in Tours & Travel or equivalent
    Minimum of 3 years working experience in a busy travel agency or airline.
    Proficiency in ticketing booking systems
    Ability to work independently and as part of a team
    Understanding the needs and concerns of internal and external customers
    Self-motivated person with excellent People skills as well as excellent customer care skills
    Ability to meet strict deadlines
    Excellent organizational and administrative skills
    Good problem-solving skills
    Be able to handle pressure and take criticism positively
    Must be of honest and with high Integrity

    Closing Date: 19/03/2023

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  • Research Specialist, Centre of Excellence in Women and Child Health 

Executive Assistant, CEO’s Office, Hospital Administration

    Research Specialist, Centre of Excellence in Women and Child Health Executive Assistant, CEO’s Office, Hospital Administration

    Job Summary
    This position is required to provide planning, coordination and implementation of research activities for the AIMIX research project as well as supervision of research staff for the project. The AIMIX project (Inclusive Artificial Intelligence for Accessible Medical Imaging Across Resource-Limited Settings) is a research project that aims to develop artificial intelligence aided pregnancy screening using low-cost fetal ultrasound. The study is being conducted as a collaboration between the Aga Khan University, The Kilifi County Department of Health, University of Barcelona and other institutions.
    The clinical component of the AIMIX study will involve recruitment of research participants for a series of ultrasound studies using standard and low cost ultrasound devices. Participants will also be followed up to assess pregnancy outcomes. The study will also involve extraction of ultrasound images and clinical data from hospital databases for use in the study.
    The Research Specialist will also be expected to contribute scientifically to the research with a focus on social behavioral research alongside the clinical aspects of the project. This component of the study is expected to improve the project as well as to contribute academic outputs towards a PhD thesis and qualification.
    The position is based at the study research sites – public health facilities in Kilifi county. The role will include local travel to other study sites (Aga Khan University, Nairobi) as well as international travel to partnering institutions.
    Responsibilities
    Study / Project Coordination

    Facilitate the planning process for study, launch and implementation in liaison with the project team
    Coordinate the implementation of research activities under the supervision of the PI. This will entail but not be limited to:
    Mobilization, recruitment and consenting of study participants, while working closely with the relevant government officials and community representatives at the study sites

    Recruitment and Training

    Support recruitment of data collectors & other members of the research team
    Training of data collectors and other members of the research team in: Informed consent, data collection, administration of study tools, performance of study clinical procedures and follow-up of participants
    Assess performance of staff and perform refresher training when needed

    Data Management

    Together with the data manager: oversee data collection activities and ensure appropriate, complete and timely entry of data that is of good quality

    Reporting

    Prepare study technical reports as agreed by the Principal investigator – Ensure these are done in good time and with input from other team members
    Ensure reporting procedures (Technical and financial) are adhered to

    Administrative Roles

    Ensure good management of study supplies and consumables: timely procurement and inventory management with complete documentation
    Oversee use, care and storage of study equipment to prevent damage and loss
    Ensure appropriate transport arrangements when needed

    Qualifications

    A Master’s degree in any field relevant to the study areas, including Sociology, Anthropology
    A medical or public health background will be an added advantage
    Interest and aptitude to pursue doctoral level training
    Experience coordinating a health research project
    Experience supervising Research Assistants for data collection and other research activities particularly for qualitative data collection
    Experience and familiarity with quantitative and qualitative data collection, collation and analysis
    Knowledge and experience in current qualitative data analysis programs and tools
    Experience in report writing for qualitative research findings
    Theoretical knowledge and experience in designing and conducting qualitative research.
    Demonstrated practical experience and familiarity with conducting literature reviews

    Closing Date: 16/03/2023

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  • ICT Support Engineer, Medical College 

Patient Services Coordinator, Patient Services Department 

Associate Legal Officer (Academics) 

Medical Officer, AKUH (ON) Paediatrics 

Cardiac Perfusionist, Operating Room

    ICT Support Engineer, Medical College Patient Services Coordinator, Patient Services Department Associate Legal Officer (Academics) Medical Officer, AKUH (ON) Paediatrics Cardiac Perfusionist, Operating Room

    Job Purpose:
    The successful candidate will ensure that the end user calls are attended to in a timely manner, efficiently resolved and/or escalated and closed.  The incumbent will be expected to provide helpdesk services, ensure calls are received, logged, assigned/actioned, follow up on the same and where necessary provide timely and reliable support on phone, remotely or in person on wide range of user problems. Escalate calls promptly and ensure timely generation of monthly or periodic Helpdesk operations service reports, as may be required by management for Decision Support.
    Responsibilities:

    Offer student/classroom support for online and physical classrooms to ensure all the university programs and lectures run seamlessly.  
    To learn and understand all the systems, hardware, and networks that AKU ICT support uses within the institution to be able to offer necessary support to end users 
    Carry out/ coordinate routine Computer maintenance to make sure all ICT equipment are working properly to ensure good service delivery.
    Installation of HIMS software on end user PCs, making sure that end user PCS are pointing to the right server for Auto updating and performing routine manual updates on the local PCs as case may be.
    Problem analysis by coordinating with other support Engineers to come up with proper usual and unusual problems analysis and come up with proper resolutions
    Actively participate in Audio Visual support services to ensure continuity of service
    Ensuring that Hardware for end users is properly distributed, upgraded as case may be, to users in readiness for the Implementation of HIMS, and give a complete inventory Documentation to the Helpdesk Officers for filling and Updating
    Proper equipment labeling and tracking:  Ensuring that the Support Teams’ premises is neat, and all equipment well labeled and status of why the equipment is held in the office updated on the Helpdesk and communicated to the support team Leader 

    Qualifications and Skill required:

    Bachelor’s degree in information technology/ Diploma in Information Technology or the equivalent
    KCSE with a minimum of Grade of C
    Experience in ICT Support for a period of 6 months to 1 year 
    MCSE or any related certifications, N+, A+, will be an added advantage
    Excellent interpersonal/ communication skills – both verbal and written as well as good telephone handling skills
    Ability to manage time and prioritize tasks
    Excellent organization skills
    Attention to details and good problem-solving skills
    Must be able to maintain strict confidentiality of information.
    Excellent team player and competent to work independently.  
    Capacity to manage several tasks and requests simultaneously
    Has initiative and is proactive 

    Closing Date: 12/03/2023

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  • Assistant Manager, Biomedical Engineering 

Clinical Nurse, Outreach Clinic Kenol 

Pharmaceutical Technologist, Outreach Clinic Kenol

    Assistant Manager, Biomedical Engineering Clinical Nurse, Outreach Clinic Kenol Pharmaceutical Technologist, Outreach Clinic Kenol

    Job Purpose:
    The Assistant Manager, Biomedical Engineering is responsible for overseeing the quality of services provided by the department and make significant contribution to continual improvement through conducting, facilitating, and managing quality projects.
    Oversees the performance in their specialist areas and carries out the full range of tasks; analysis, technical validations & evaluations and assisting the Manager/Head of Department with annual departmental plans. This position manages, coordinates, and influences all functions related to the safety testing, repair, and maintenance of biomedical patient-care equipment. Also responsible for daily departmental activities including staff Rota, monthly departmental meetings, engaging vendors for daily maintenance of equipment in various clinical departments.
    Responsibilities:

    Responsible to manage the existing Divisional Quality Management System in coordination with Head of biomedical department, AKUH’s Director Quality and other AKUH Departments to ensure compliance with quality objectives of the institution.
    Oversee the compliance of the standards as per JCIA and ISO9001:2008, also the activities and services of the department are aligned with in the framework of medical technology plan and related policies processes and protocols
    Develop quality improvement goals, indicators and previous audits findings and propose action for implementation. Pursue departments to conduct sentinel events, root cause analysis and ensure that performance gaps are addressed through quality improvement initiatives.
    Oversee the operations and performance of major areas of biomedical engineering (Lab and Critical Care areas, ORs), collaborates and maintains positive relationships with customers, works to develop colleagues, and provides a communication channel between hospital executives.
    Management of medical equipment Alerts and recalls. Manage the related/applicable medical equipment alerts and recalls issued internationally and communicate, coordinate with the stake holders to implement / execute the action as directed in these alter notices.
    Lead and execute the recall process whenever there is an external or internal recall.
    Lead and represent the department in the strategic planning of medical technology management.  Conduct and participate in MTMAC meetings.
    In collaboration with Head Biomedical engineer, formulate the plans for standardization of medical equipment across the AKU network and provide recommendations to the committee.
    Work with MTMAC to establish a plan for central pooling of equipment to ensure maximum utilization of medical technology.
    Work as a department resource person and specialist for the management and maintenance of hi-tech equipment, participate in research activities whenever required.
    Lead, facilitate and participate in quality and patient safety project – Incident analysis, FMEA of critical services, ECRI Alert tracker / integration project and gap analysis of underrated KPI’s.

    Qualifications, Experience, and skills required:

    Bachelors degree in Medical Engineering, Industrial Technology or related field
    Have knowledge on anatomy, electro-mechanical medical equipment functioning and Imaging equipment technical maintenance. 
    Must be computer literate with excellent communicatIon and interpersonal skills, very good analytical and organisational skills. 
    Must be registered and/or eligible for registration with the Association of Medical Engineers of Kenya and/or Engineering Board of Kenya.
    Qualified Biomedical Engineering professional with at least 8 to 10 years of experience in a hospital environment.
    Should have worked in a lead role in the field of medical equipment management and maintenance with supervision or managerial responsibilities for a minimum of 5 years.  
    Previously worked/ lead on quality projects/ initiatives at departmental level.
    Experience with internal audits, ISO inspections and JCIA inspections.
    Trained and hands-on experience on Hi-tech medical equipment used in diagnosis, treatment, and monitoring.
    Familiar with computerized maintenance management systems.
    Familiar with international benchmarks for biomedical engineering including acquisition strategies and technology planning, etc.
    Good planner & results oriented.
    High integrity 

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  • Medical Officer, Outreach Clinic Nyahururu 

Laboratory Technologist, Outreach Clinic Nyahururu 

Purchase Associate/ Coordinator, MMD Administration

    Medical Officer, Outreach Clinic Nyahururu Laboratory Technologist, Outreach Clinic Nyahururu Purchase Associate/ Coordinator, MMD Administration

    Applications are invited from qualified candidates for the above position based in Nyahururu Kenya. The position holder will be responsible for providing quality and safe healthcare services to patients while adhering to relevant evidence based practices as well as the hospitals’ policies and procedures in order to meet treatment goals.
    Responsibilities:

    Review and examine patients consistently by performing such duties as taking case histories, conducting physical examinations, and ordering diagnostic laboratory and radiology studies in compliance with evidence based practice and established protocols.
    Monitor acute and chronically ill patients’ progress on a regular basis.
    Initiate discussions with patients and care givers to enable better diagnostic and therapeutic medical care and services.
    When necessary, carry out privileged and potentially life-saving emergency surgical and medical procedures.
    Provide evidence based screening and wellness examinations, risk assessment, early detection and education on prevention of illness.
    Initiate timely discussions with relevant consultants/departments to arrive at the best treatment plan for specialized cases.
    Establish links with clinic management and the main hospital to ensure smooth and efficient referral of patients.
    Work closely with members of the clinical and non-clinical teams to provide patient centric, coordinated care, reduce errors and waste and create efficiency in resource utilization.
    Actively participate in clinic quality initiatives in collaboration with the clinic management and Quality and Patient Safety team.

    Requirements:

    Bachelor of Medicine and Bachelor of Surgery (MBChB) or equivalent
    Successful completion of at least 2-years post-graduate Internship.
    Registration by the Kenya Medical Practitioners and Dentists Board
    Advance Cardiac Life Support and Advance Trauma Life Support (ACLS & ATLS)

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    Use the link(s) below to apply on company website.  

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