Company Address: Address 3rd Parklands Avenue, Limuru Road, Nairobi, Kenya

  • Project Nurse, Mother Child Health (MCH) Department

    Project Nurse, Mother Child Health (MCH) Department

    Reporting to the Unit Manager, the successful candidate will provide Vaccination services to hospital clients. S/he will assist in all project activities such as triaging, vaccinating, documentation, and responding to emergencies when they arise.
    Responsibilities:

    Performs objective assessment for all patients who come to get vaccinated. Assessment includes measurement of vital signs, height and weight
    Triage clients appropriately
    Assesses patient and family education needs and provides appropriate teaching based on their needs
    Ensures safety of special populations such as paediatric, the elderly, psychiatric and patients with various forms of disabilities
    Demonstrate awareness of community resources available to patients and assists with referrals when necessary.
    Observes infection control practices and maintains a clean and safe work environment for staff and patients
    Maintains open communication with the patient and the multidisciplinary team in the clinics to ensure customer satisfaction
    Participates in data collection and monitoring of clinic’s quality indicators
    Is accountable for judicious and efficient use of resources
    Responsible for safe use of equipment through cleaning, storage, per shift checks of the inventory and timely reporting of nonfunctional equipment to the unit supervisor
    Ensure compliance with health and safety guidelines for staff and patients, reporting any accidents, incidents, hazards or equipment defects in accordance with laid down policies
    Provide safe environment for patients through adherence to infection control practices and other safety policies while administering the vaccinations
    Participates in unit based continuing education, quality improvement (QI) projects, Clinical Care Program Certification (CCPC), audits, spot checks and skill checks.

    Requirements:

    Registered Nurse from a recognized School of Nursing or University
    Current licensure with the Nursing Council of Kenya
    Certification in Basic Life Support (BLS)
    Excellent written and Verbal communication skills
    Ability to work within a multidisciplinary team
    Demonstrate Critical thinking and Analytical skills
    Demonstrate proactivity and ability to work with minimum supervision.

    Apply via :

    aku.taleo.net

  • Clinical Liaison, Patient Business Services Department 

ICT Support Engineer, EHR Meditech 

Data Coordinator 

Senior Accounts Clerk, Debtors Department 

Project Nurse, Mother Child Health (MCH) Department 

Project Data Clerk

    Clinical Liaison, Patient Business Services Department ICT Support Engineer, EHR Meditech Data Coordinator Senior Accounts Clerk, Debtors Department Project Nurse, Mother Child Health (MCH) Department Project Data Clerk

    Job Purpose:
    The purpose of this position is mitigation of the financial risk that may arise from the outlined nature of admissions while maintaining patient care standards and safeguarding the organization’s reputation. 
    The job holder will be responsible for advising the Finance function on all the clinical matters that relate to patients flagged as emergency/non-transferable/ long stay cases to aid in financial decisions on the anticipated stay and medical bill.  The Clinical Liaison will also work closely with clinical teams and other parties within the hospital to hold meetings with families and advise them on clinical guidelines impacting on the patient, to make informed financial decisions pertaining to the stay of the patient.
    Key responsibilities
    Risk Management:

    Advise finance on risky scheduled cases prior to admission
    Provide a second medical opinion on flagged cases to finance
    Monitor non-transferable admissions with financial difficulties to determine when they become transferable
    Represent finance on the Long Stay committee comprised of the clinical leadership and finance
    Provide recommendations regarding care plans for flagged cases
    Carry out clinical resolutions to completion

    Process Management

    Prepare, implement, and review procedures and policies for handling flagged cases within finance while incorporating the clinical considerations
    Prepare and present periodic reports on the clinical status and care management of flagged cases
    Always ensure availability of feedback to stakeholders

    Care Management

    Review medical files for all cases flagged by finance to establish suitability of medical recommendations affecting discharge
    Highlight and investigate flagged cases with the potential for financial risk arising from medical recommendations, and advise finance and the long stay committee
    Update finance on progress and care plan flagged cases
    Ensure timely preparation of documents for flagged cases by respective clinicians
    Ensure accurate and timely communication between clinicians and patients regarding patient costs and clinical guidelines

    Referrals Management

    Create relationships with other hospitals in Kenya and region for ease of transfer
    Liaise with other hospitals to source appropriate beds and acceptance for flagged patients
    Arrange for transportation of flagged patients from AKUHN to receiving hospital
    Ensure handover of the transferred patient at the receiving hospital

    Qualifications and skills required:

    Bachelor of Medicine and Bachelor of Surgery or equivalent Bachelor’s degree in a clinical area
    Master’s degree in Health Management will be an added advantage
    Licence from Kenya Medical Practitioners and Dentists’ Council or its equivalent, based on area of specialization
    Atleast 3 years of clinical experience in an acute care setting
    Experience in handling/ dealing with clinicians at all levels of seniority
    Demonstrable expert knowledge and skills in area of responsibility.
    Demonstrates leadership and management skills.
    Displays professionalism in all areas of work.
    Effective communicator at both operational and interpersonal settings

    Closing Date: 12/05/2023

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  • Inventory Controller, MMD Administration

    Inventory Controller, MMD Administration

    Job Purpose
    To manage inventory effectively and efficiently within the PSCMD satellites stores and supply centers to ensure continuity of supplies by close monitoring of stock movement and levels and by also appropriately planning staff work schedule to achieve departmental and institutional goals and objectives. 
    Key responsibilities
    Administration

    Assist end users to get alternative products for items that are out of stock.
    Ensure timely submission of invoices received at theatre satellites.
    Attend theatres user committee meetings and follow through closure of supply chain agenda issues.
    Support the PSCMD Satellites Supervisor in the daily operations.

    Quality Control

    Confirm order requests from various sub stores
    Verify medical surgical items and direct delivery items billed to patients
    Monitor Stock Issue and charges as well as monitoring pending material requests and follow-up on closure for declined requests
    Ensure items issued are accurately and timely posted and timely submission of invoices received

    Coordination

    Support relevant user departments with quotations of new product requests
    Coordinate with purchasing dept. to ensure on-time delivery of items requested by end users
    Co-ordinate with the main warehouse to ensure timely deliveries to the sub stores
    Co-ordinate deliveries from the main warehouse to various sub stores within the Hospital

    Financial Management

    Ensure Optimum stock levels across the Hospital satellites locations.
    Ensure Minimal stock variances and monitor stock to ensure no expiries.
    Monitor and identify obsolete items and subsequently facilitate return to supplier.
    Share with end user slow moving non-stock items for consumption

    Reporting

    Ensure Optimum stock levels across the Hospital satellites locations.
    Ensure Minimal stock variances.
    Monitor stock to ensure no expiries.  Monitor with end-user slow moving non-stock items for consumption
    Monitor and identify obsolete items and subsequently facilitate return to supplier

    Qualifications, Experience and Skills required

    Diploma in Supply Chain Management.  A degree will be an added advantage
    2 years’ work experience in the field of supply chain management
    Proficiency in MS Office – MS Excel, MS word, MS PowerPoint, etc.
    Experience in Inventory Control systems
    Membership with KISM/ CIPS or any other relevant professional body
    Business letters & report writing skills
    Excellent interpersonal and communication skills; Excellent telephone handling skills
    Leadership skills; attention to detail.
    Good organization and administrative skills
    Ability to work independently and in a team

    Apply via :

    aku.taleo.net

  • Research Pharmaceutical Technologist, Haematology/Oncology 

Associate/ Entitlement Officer, Debtors Department 

Grants Finance Manager, AKU Finance

    Research Pharmaceutical Technologist, Haematology/Oncology Associate/ Entitlement Officer, Debtors Department Grants Finance Manager, AKU Finance

    Job Summary
    The successful candidate will ensure proper handling, preparation and dispensing of investigational medicinal product and standard of care drugs in accordance with established policies and procedures.
     Responsibilities

    Review all CRU research related studies for pharmacy impact;
    Create pharmacy portion of research study budgets;
    Liaise with the Chief Pharmacist on research trial implications;
    Manage clinical investigational drug inventory;
    Create and maintain research pharmacy binder;
    Prepare, dispense and distribute intravenous investigational medicinal products and standard of care drugs as required in a protocol and in line with established procedures and policies;
    Dispense oral investigational products and standard of care drugs, as required in a protocol and in line with established procedures and policies; 
    Together with the Clinical Research Pharmacist, perform training/education for the clinical research team (and others, as necessary), including new research pharmacy members;
    Ensure that equipment used for investigational medicinal products and standard of care drugs storage and preparation are functioning properly; and
    Perform cross functional and/or other duties as assigned or requested by manager.

    Requirements

    Diploma in Pharmacy;
    2 years working experience in hospital pharmacy
    Registered with Kenya Pharmaceutical Association;
    Current Practicing License from Pharmacy and Poisons Board;
    Aseptic Technique Training; and
    CITI / Research training preferred.

    Closing Date: 03/05/2023

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  • Clinical Nurse, Surgical Ward 

Research Medical Officer, Haematology/Oncology

    Clinical Nurse, Surgical Ward Research Medical Officer, Haematology/Oncology

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Nurse Manager, Surgical Ward.
    Responsibilities:

    Complete head to toe assessment and re-assessment of patients to identify their care needs
    Develop written care plans based on patients’ needs, monitor and evaluate effectiveness of interventions
    Carry out hemodynamic monitoring to include vital signs, neurological and fluid status; labs and radiological evaluations
    Document all assessment data, investigation results, care given, discussions with the multidisciplinary team, family/patient interactions in an accurate, comprehensive and timely manner
    Administer medication safely, monitor patient responses to medication and promptly report adverse reactions.
    Dispose of clinical and non-clinical waste safely in accordance with Aga Khan University Hospital Guidelines on waste management
    Assist patients with activities of daily living such as feeding, bathing and dressing
    Prepare for and assist physicians to perform various procedures such as Lumbar Puncture and insertion of invasive lines
    Carry out pre and post-operative care for the surgical patient
    Care for the psychiatry patient as per policy on Psychiatry Care.
    Maintain adequate airway management to include oxygen therapy, nebulization and suctioning
    Promptly report both clinical and non-clinical unusual findings/incidences to the nurse manager, team leader or physician
    Identify patient and family education needs and implement appropriate teaching 
    Provide safe environment for patients through adherence to infection control practices and other safety policies.
    Participate in quality initiatives including clinical care program certification (CCPC)
    Care for equipment through cleaning, storage, per shift check of the inventory and timely reporting and follow up of nonfunctional equipment to the nurse manager
    Follow discharge procedure of assigned patients according to hospital protocol, and ensure follow up appointments are made
    Participate in unit based nursing education, quality improvement (QI) projects, audits, spot checks and skill checks

    Requirements:

    RN from a recognized school of nursing or University
    Current licensure with the Nursing Council of Kenya
    Certificate in Basic Life Support (BLS)
    Demonstrate evidence based knowledge of current practices in Medical-Surgical nursing

    Closing Date: 28/04/2023

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  • Associate/Business Analyst, ICT Business Process 

Operating Theatre & Recovery Nurse

    Associate/Business Analyst, ICT Business Process Operating Theatre & Recovery Nurse

    Job Purpose:
    To lead users in implementing IT systems through effective processes from project inception to delivery within stipulated deadlines including monitoring the effectiveness of all application systems and services and adapt them to evolving business requirements. The role is to plan, design, develop and launch efficient business operations systems in support of core organizational functions and business processes. This includes managing of gathering and analyzing data in support of business cases/scopes, proposed projects, and systems requirements. To apply analytical and problem-solving skills to help maximize the benefit of IT system investments as well as propose potential innovative systems for consideration. 
    To collaborate with clinicians, providers, and allied health in analyzing clinical requirements specific to the organization. Knowledgeable in clinical documentation needs essential in working with EHR vendors, service providers and content partners to enhance content. Participate in testing and validating applications and clinical documentation tools, current state mapping and future state workflow development, application design and development, content issues resolution, implementation, optimization, and end-user support.
    Key responsibilities

    Take ownership of regional strategic projects assigned and manage them from inception through delivery to post-implementation audits.
    Ensure that the IT systems identified/implemented take account of the Hospital Information System strategy and are delivered within time and budget allocations
    Manage, Interpret, and translate user requirements into highly specified project scopes for each department.
    Develop detailed implementation plans including finalization of project team structure, task list, task inter-dependencies, timetable, and budget.
    Assist in Implementation, training of the Health Information System across the region- Mombasa. Kisumu, Arusha, and Kampala.
    Work with the leadership and other stakeholders to establish the strategic direction of the organization’s information systems to ensure goals are achieved.
    Analysis and Solution Definition:  Quickly understands the business issues and data challenges of clients’ departments; Identifies client departments strengths and weaknesses and suggests areas of improvement; Assist department staff by performing project-related work, as needed, or requested.
    Review, analyze and evaluate business and user needs and documents findings and recommend changes to business processes to increase system effectiveness for end users.
    Provide process guidance in both emerging as well as application of best practice technologies: Keep the department head fully briefed of all upcoming operational process requirements/changes; Serve as a resource for multiple application/system projects implementation teams; Participates as a workflow resource for new implementations as well as ongoing optimization of existing application/system projects and workflows. Evaluate the impact presented by work process improvement opportunities. 
    Participate in business planning, needs analysis and business risk assessment.
    Maintain a high level of technical knowledge regarding current technology used throughout the organization.

    Qualifications and skills required

    Bachelor’s degree in Education, Social Sciences, Finance, Business Administration and/or Information Systems with course work in computer science or equivalent.
    Certification in IT related formal training.
    PMP (Project Management Professional) Certification or equivalent is a plus.
    Agile or SCRUM certification a plus.
    3 or more years of experience in a similar role and in a healthcare environment, acting as an interface between business units, technology teams and support teams.
    Good leadership and excellent communication and interpersonal skills.
    Very good analytical and organizational skills.
    High integrity.
    Attention to detail and problem-solving skills.

    Closing:28th, April 2023

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  • Manager, Client Relations, Quality Department

    Manager, Client Relations, Quality Department

    The Incumbent will coordinate all Client Relations activities to ensure smooth running of the function across the hospital and ensure timely feedback to clients and support of the Legal Office. S/he will make administrative decisions in consultation with the Chief of Staff and other departmental & service leaders to ensure that the relationship between clients and the hospital is optimized and maintained.
    Responsibilities:

    Lead in development of a risk management framework related to the client relation function
    Ensure timely response to customer concerns
    Collaborate and coordinate with other players to ensure efficient and effective investigation and resolution of client concerns
    Participate in development and implementation of policies for improvement of quality of care and patient safety
    Lead in the development, implementation and tracking of relevant client relations performance measures
    Coordinate collection of relevant data, its dissemination and utilization to drive sustainable improvement
    Lead in incident management/evaluation processes including client meetings and Root Cause Analysis (RCA)
    Plan and execute patient and family experience surveys
    Create databases to comprehensively capture incidents within scope
    Participate in the ongoing education of hospital staff in matters related to client relations and related guidelines
    Appraise performance of direct reports in accordance with HR Policy

    Requirements:

    Postgraduate Degree from a recognized institution
    Bachelor’s degree in a health-related field
    Valid practice licence/registered with the relevant body
    3 years of continuous clinical experience with at least 1 year at managerial level
    Familiar with Hospital policies, procedures and processes
    Demonstrate leadership in management skills
    Excellent interpersonal and communication skills both verbal and written
    Ability to remain tactful, patient and calm in stressful situations

    Apply via :

    aku.taleo.net

  • Nurse Navigator, Outreach Administration

    Nurse Navigator, Outreach Administration

    The position holder will be responsible for coordinating the patient care journey from presentation or referral to its conclusion. To be a point of contact, information and support by individualizing assistance and care for patients and their families/caregivers; by eliminating barriers to timely care, facilitating flow through system, facilitating interactions with relevant hospital services, increasing patient and provider satisfaction.
    Responsibilities:

    Ensure to provide access to all hospitalized patients to Home Health Services (HHS) for continuity of care
    Identify potential patients, plan their visits and explain home health services (HHS)
    Apply advance nursing judgement and determine comprehensive care needs
    Perform detailed counselling of patients and family before coordinating plan of care; counselling contains coverage of components of holistic care
    Supports a smooth transition of patients from hospital care into home care
    Maps continuum of care of patients while anticipating future needs
    Act as a liaison between the patient’s family/ care givers and the health care providers to optimize patient outcomes
    Facilitate communication among members of multidisciplinary palliative care team to prevent fragmented or delay care that could adversely affect patient outcomes especially in discharge planning
    Builds therapeutic and trusting relationships with patients, families, and caregivers through effective communica­tion and listening skills.
    Advocates for patients to promote optimal care and outcomes
    Provides psychosocial support to patients, families, and caregivers, especially during periods of high emotional stress and anxiety.
    Empowers patients and families through education and encouragement to self-advocate and communicate their needs.
    Assesses educational needs of patients, families, and caregivers taking into consideration barriers to care (e.g., literacy, language, cultural influences, comorbidities)
    Provides and reinforces education to patients, families, and caregivers about diagnosis, treatment options, side effect management, and post-treatment care and survivorship.
    Participate and quality improvement projects
    Compile and update on any reports as required
    Carry out any other lawful tasks as may be assigned

    Requirements:

    RN from a recognized school of nursing or University
    Current licensure with the Nursing Council of Kenya
    Certification in Basic Life Support (BLS)
    Minimum 5 years of clinical nursing experience in an acute care hospital
    Experience in Home Health Services is an added advantage
    Leadership and management skills

    Apply via :

    aku.taleo.net

  • Senior Technologist/ Team Leader, Engineering Department

    Senior Technologist/ Team Leader, Engineering Department

    Job Purpose
    To guide, direct and oversee a team of mechanical technicians as well as contract/annual maintenance for day to day operations and maintenance of mechanical plant and equipment in order to enhance skills, minimize plant down time/improve uptime and thus optimize performance and plant reliability, particularly  steam systems, water systems, Pneumatic systems and standby power systems.
    Key responsibilities:
    Repairing and servicing of equipment

    Liaise with supervisor (Mechanical) in planning and supervision of repairs/ maintenance of all mechanical plant and equipment carried out by Mechanical technicians and help them as necessary to ensure optimum systems uptime. 
    Inspection of Plant and equipment to assess requirement of spare parts and liaise with supervisor (Mechanical) to initiate non-stock purchase requests, ensure receipt of acceptable specifications.
    Ensure all backup/standby plants and equipment is ready (operational) to operate as and when required through inspection and logging in daily equipment status checklists.  Maintain history cards of all equipment.
    With guidance from the supervisor (mechanical), prepare equipment/systems inventory, plan and implement PPM schedule to reduce breakdowns and down time of machine.
    Maintain updated record of PPMs, review performance indicators and prepare action plans where deviations are observed.
    Follow up and monitor contractors for timely and effective implementation of external PPM schedule and keep updated record.
    Equipment pre-purchase technical appraisal participation

    General maintenance of the Hospital facility

    Guide and monitor general repairs in assigned section e.g. carpentry, masonry and painting.
    Guide and direct small in-house improvement projects and Identify materials required.
    Ensure safe housekeeping of workshops and plant rooms.
    Liaise with contractors on outsourced jobs to ensure JCIA/ISO and other statutory requirements are met.  

    Supervision of Staff

    Assist supervisor in preparation of duty roasters
    Assist supervisor in preparation of annual leave schedule while maintaining adequate coverage of assigned section.
    Assist supervisor in conducting performance
    Appraisals and plan technician development program
    Participate in the recruitment process

    Daily complaints management, tracking, conclusion to user satisfaction and ensure timely feedback

    Liaison with customers in assigned section during planning and implementation of tasks to reduce complaints
    Liaison with customers’ department heads to understand concerns and plan to resolve accordingly.
    Any other duty as may be assigned from time to time

    Qualifications, experience, and skills required

    Diploma in Mechanical Engineering or equivalent
    At least five years experience in a similar position
    Must be computer literate
    Good experience of gas equipment, distribution systems and controls
    Knowledge of LPG systems, safety requirements, distribution systems and controls
    Knowledge of Hydro-Pneumatics systems
    Knowledge of HVAC system and refrigeration equipment.
    Operation and maintenance of steam boilers, steam distribution and controls,
    Knowledge and safety of high-pressure vessels
    Excellent communication and interpersonal skills, very good analytical and organisational skills.
    High personal integrity and results oriented

    Apply via :

    aku.taleo.net

  • Research Assistant Nurse, Centre of Excellence in Women and Child Health (CoEWCH) 

Phlebotomist (Temporary), Phlebotomy 

Front Office Receptionist, Radiology (PET CT)

    Research Assistant Nurse, Centre of Excellence in Women and Child Health (CoEWCH) Phlebotomist (Temporary), Phlebotomy Front Office Receptionist, Radiology (PET CT)

    Job Summary
    This position is based at public health facilities in Kaloleni and Rabai sub-counties in Kilifi county. The successful candidate is required to contribute to recruitment of participants, data collection and follow-up for the research studies of the PRECISE network at the Kenya site. These will primarily be: The PRECISE (Pregnancy Care Integrating Translational science everywhere) study and the PRECISE-DYAD (Linking maternal and infant health trajectories in sub-Saharan Africa) and other related sub studies.
    The successful candidate will be required to support the study activities at the health facility. This will include screening and recruitment of study participants, clinical and non-clinical data collection, sample collection and handling. Additional study procedures including anthropometry, maternal and child clinical procedures, simple ultrasound procedures, child development assessments, collection of special biological samples and performing bedside/ point of care tests. He / She will obtain training on any specialised clinical procedures or tests.
    He / She will be required to comply with stipulated guidelines on all study activities. The study nurse will be required to be sensitive and considerate throughout with participants, their families and other health facility staff. He / She will be the face of the study to the community and the larger health facility team and will be required to communicate to families and community members as appropriate and at all times to display a professional attitude.
    The role will include some local travel within the study area – between health facilities and to communities. The role may require shift work including nights, weekends and public holidays.
    The nurse is required to have and maintain active nursing practice licenses in Kenya and will be required to contribute to clinical care at the respective health care facilities.
     Responsibilities

    Liaise with health facility staff to identify potentially eligible study participants for recruitment into specific studies and sub-studies;
    Contribute to screening and recruitment of study participants including provision of informed consent;
    Clinical and non-clinical data collection for study participants;
    Perform anthropometric measurements and vital signs measurements for study participants;
    Contribute to collection, transport and logging of biological samples for the study and where applicable for clinical activity;
    Contribute to initial processing of biological samples under supervision of the laboratory staff;
    Conduct clinical measurements and clinical tests for the study;
    Conduct special study procedures for the study;
    Support health facility staff in obtaining and recording other data relevant for the study;
    Contribute to follow up of participants in their homes and communities;
    Create daily and monthly summary reports for activities as guided by the study coordinator;
    Communicate to families and community members about the study, as appropriate and as guided by the Study Coordinator;
    Attend training sessions and obtain relevant competency in data collection and informed consent and other skills essential for delivery of his/her role;
    Attend any refresher training as and when required;
    Regularly report any relevant events that affect the study to the Study Coordinator;
    As guided by the study coordinator, plan for data collection activities on a weekly and monthly basis to maximize efficiency of work and travel;
    Conduct all study activities in adherence to provided guidelines and protocols and with utmost confidentiality and ethical practice;
    For selected participants, conduct home follow-up visit to collect relevant data for the study; and
    Any other responsibility as allocated by the Study Coordinator. This may include activities in the community and activities in other studies within the Centre of Excellence Women and Child Health.

    Requirements

    Diploma in Kenya Registered Nurse Midwife or Kenya Registered Community Health Nurse or equivalent;
    Valid Practicing license from the Nursing Council of Kenya;
    Basic Computer literacy and training in Microsoft Office Suite;
    Experience working at the maternity unit, antenatal care unit or child health units at hospital or health Centre level;
    At least 1-year experience at a busy health facility;
    Experience working at public health care facilities;
    Experience in research activities at community or health facility level;
    Experience in mobile data collection tools; and
    Experience in collecting and handling biological samples.

    Closing Date: 11, April, 2023

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