Company Address: Address 3rd Parklands Avenue, Limuru Road, Nairobi, Kenya

  • Coordinator, Eye Care Clinic

    Coordinator, Eye Care Clinic

    Responsibilities:

    Plan, organize, control and lead the operations of all Eye care clinics on a day-to-day basis
    Consult with the COO and Operations team to address problems and suggest solutions to the problems
    Monitor and maintain eye care budget
    Organize and oversee supply purchases, equipment upgrades and operational expenses and ensure all equipment’s are well maintained
    Ensure all equipment’s, machines and consumable stocks are well maintained and defects reported
    Contribute to short and long-term organizational planning by addressing Eye Care Strategies, capabilities and remediation plans
    Coordinate theatre schedules for surgeons and follow up on theatre bookings
    Handle patient/client complaints and take appropriate action based on assigned authorities to address their concerns, in order to increase patient satisfaction and loyalty.
    Visit all eye clinics clinics to evaluate the performance of staff as per all the applicable policies and procedures and submit report for every quarter
    Determine staffing needs, participate in staff recruitment, orient new employees, and oversee performance management
    Oversee the Internal Controls of the Eye Care clinics in liaison with the Finance Department
    Conduct Market Research to identify new opportunities for growth in the Eye Care Field
    Collaborate with the Marketing Department in the development and implementation of marketing plans and promotional initiatives for eye care clinic
    Prepare operational performance reports to enable evaluation of the performance of Eye Care clinic
    Update and revise SOPs to effectively carry out the goals and objective of Eye care clinic
    Plan and coordinate the development and implementation of new Eye Care Units

    Requirements:

    Diploma in Optometry from a reputable institution or its equivalent or
    Degree in Management / Business Administration /Finance
    5 or more years’ experience in clinical or administration position in a healthcare institution
    Excellent Customer service skills
    Demonstrates Leadership skills

    Apply via :

    aku.taleo.net

  • Senior Assistant/Stock Controller, MMD Satellites

    Senior Assistant/Stock Controller, MMD Satellites

    Job Purpose:
    To stock, manage and supply Pathology & Radiology consignments, Medical/Surgical, Food & Beverage, Engineering, CAPEX and General stores items required by various hospital-wide, Outreach and University Centre users.  Accurate reporting of inventory held within respective areas of responsibility.
    Responsibilities:

    In charge of the assigned warehouse and/or Sub Store
    Service material requests from end-users.
    Ensure accurate, timely and complete posting and updating of transactions in the system, accurate and timely issue of items.
    Stack Items safely and neatly i.e., identifiable, and traceable.
    Ensure there are no stock outs by pre-empting the purchaser on items running low on stocks.
    Recommend optimum quantities of items to be replenished.
    Receiving of inventory from vendors against Purchase Orders, verifying quantity and quality.
    Accurate and on-time receiving and verification of invoices and forwarding to Finance for processing.
    Assist in maintaining minimum stock days.
    Verify the quality of goods received from vendors/Warehouses/Sub stores.
    Follow up on issues that end users have not accepted.
    Adhere to the FEFO method of stock movement.
    Manage a minimum value of expiries and items being obsolete.
    Take part in quarterly stock takes.
    Reporting; Ensure daily submission of checklist, Monthly on-time submission of bulk SPR for inventory replenishment, slow moving inventory, approved disposal forms and QVR reports.
    Any other duties that may be assigned by PSCMD Supervisor, including support in the role of Purchase Assistant.

     Qualifications and Skills Requirements:

    Business-related Diploma or Certification. 
    Membership to the Chartered Institute of Purchasing & Supply (CIPS) or Chartered Institute of Logistics (CILT) or Kenya Institute of Supplies Management (KISM) will be an added advantage.
    At least two years of work experience in a related field/work environment
    Proficiency in working with MS Office – MS Excel and MS word
    Ability to work in a team
    Excellent customer service skills and customer focus,
    Excellent interpersonal/ communication skills
    Attention to detail and problem-solving skills
    Has initiative and is proactive
    Ability to lift heavy boxes, climb and bend
    Knowledge of warehousing/stocking

    Apply via :

    aku.taleo.net

  • Anaesthetic Assistant (Temporary), Operating Room 

Supervisor, CSSD 

CSSD Technician( Temporary), CSSD

    Anaesthetic Assistant (Temporary), Operating Room Supervisor, CSSD CSSD Technician( Temporary), CSSD

    Introduction

    Aga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years.
    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Nursing Manager, OR/Theatre.

    Responsibilities:

    Setup, test and calibrate physiological monitors and equipment such as anesthesia machines, airway devices, physiological monitors, infusion devices, nerve stimulators, patient/fluid warming devices and fiber optic bronchoscopes.
    Perform equipment checks as indicated and maintain records of problems
    Replace and change anesthetic equipment supplies as per routine schedule
    Maintain a stock of drug supplies at anesthesia workstations.
    Troubleshoot anesthetic equipment
    Correct problems that have been discovered and follow up with the theatre manager, the biomedical technician/engineers, and manufacturer’s service representative.
    Participate in operating theatre’s infection control program.
    Performing duties such as maintaining cleanliness of anesthetic equipment in accordance with quality assurance programs.
    Assist with the setting up of the physiological monitors such as ECG, Pulse oximetry and non-invasive blood pressure (NIBP).
    Assist the anesthesiologist with the insertion of peripheral venous lines, arterial lines, central venous catheters and pulmonary artery catheters.
    Adjust therapies (e.g. Ventilation, temperature control devices, fluid flow rates etc.) as directed by the anesthesiologist.
    In liaison with the circulating nurse, provide diagnostic data for the anesthesiologist by performing random blood sugar sampling and arterial blood gas sampling as requested.
    Arrange for transportation of emergency blood samples to the lab and collection of blood products from the blood bank.
    Assist at anesthetic emergency by performing duties such as aspirating secretions from the trachea and pharynx, deflating airways cuffs, and provide emergency airway equipment. Remove monitoring equipment after surgery.
    Assist with the transfer of post operative patients to the Post Anesthetic Care Unit (PACU) under the direction of the anesthesiologist, surgeon and nurse.
    Assist with the transfer of ventilation and/or anesthetized patient to the intensive care or high dependency unit under the direction of the anesthesiologist, surgeon and nurse.

    Requirements:

    Diploma/ Equivalent Required or Completion of Anesthesia Assistant Course
    In service Course on Basic Nursing skills and Anesthesia
    Certificate in Advanced Cardiac Life Support (ACLS)
    Minimum 3 years’ experience in the Theatre is preferred

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    Use the link(s) below to apply on company website.  

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  • Entitlement Officer -Finance, Debtors Department 

Supervisor/Team Leader, Debtors Department 

Pharmaceutical Technologist, MMD Administration 

Manager, Business Development and Operations, Outreach Administration Office

    Entitlement Officer -Finance, Debtors Department Supervisor/Team Leader, Debtors Department Pharmaceutical Technologist, MMD Administration Manager, Business Development and Operations, Outreach Administration Office

    Position Summary
    Reporting to the Manager, Debtors department, the Entitlement Finance Officer will assist the Corporate Entitlement supervisor in dictionary mapping i.e.: entitlements, administration rules & regulations and exclusions have been mapped correctly in the system and to make recommendation regarding corporate administration.
    Key Responsibilities

    Evaluate gaps raised by Revenue cycle, billing staff and document the relevant Meditech Jiras. Coordinate with Meditech for solution.
    To guide finance in dictionary building in Meditech e.g. entitlement, discounts, co-pay, and any other administration rules agreed upon by the client.
    Testing all Revenue cycle developments and solution
    Monitoring of the Daily System Management Desktop
    Participate in responding to enquiries that may be raised by Meditech on Revenue cycle matters.
    Coordinate with Meditech and ICT in developing selection files and reports customization for the Revenue cycle.
    Daily monitoring of system assigned dictionaries and resolving of denials codes & Invalid accounts.
    Mapping of staff and ensuring all staff costs are correctly allocated by division.
    Daily monitoring of diagnosis compliance and the reasons for any gaps to facilitate corrective actions with parties involved.
    Attending to corporate reconciliations emanating from systems mapping gaps and ensure corrective measures are taken.
    Daily monitoring of electronic claim management and ensure the system is executing as expected.
    Participating in creating and updating the Revenue cycle training materials for all billing areas on and off campus
    Identify areas of personal and professional growth to stimulate personal and organizational growth. In addition to participate in identifying other staff to be developed in matters pertaining to Meditech Revenue cycle structure for capacity building.
    Liaise with Budget & planning and People Soft teams to ensure correct mapping of non-charge codes and account receivables codes are in place for accurate financial reporting.
    To offer prompt and satisfactory services to internal and external clients on physical and calls enquiries pertaining to accounts mapping and billing.
    Participate in opening/closing of accounts as advised by different corporates clients in line with signed credit facility contracts.
    Participate in preparation of service audits to enable the department to achieve its quality objective.
    Perform any other duties as may be requested by the department leadership.

    Qualifications and skills required:

    Bachelor of Commerce/CPA K or equivalent qualification
    KCSE Mean grade C
    A minimum 3 years’ experience in a busy Accounting/Credit Management department.
    Exposure in systems implementation and Proficient in MS Office Suite
    Excellent communication skills both written and oral.
    Excellent customer service skills.
    Good people skills: Ability to build relationships among team members.
    Ability to work under pressure and meet stringent deadlines.
    Physically fit and able to sit for long hours.
    Accuracy & efficiency in handling demanding workload.
    Knowledgeable and can perform routine/non routine assignments.

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    Use the link(s) below to apply on company website.  

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  • Home Health Nurse, Home Care Health Services 

Project Manager, Brain and Mind Institute 

Research Assistants, Brain and Mind Institute 

Project Assistant, Brain and Mind Institute 

Manager, Grants & Compliance, AKU Finance (2 years Fixed Term Contract)

    Home Health Nurse, Home Care Health Services Project Manager, Brain and Mind Institute Research Assistants, Brain and Mind Institute Project Assistant, Brain and Mind Institute Manager, Grants & Compliance, AKU Finance (2 years Fixed Term Contract)

    Position Summary
    The AKUH@Home field nurse aims to provide care that is compassionate, safe, ethical, patient- and family-centered, culturally congruent and evidence-based to enhance quality of life, augment accessibility and continuity of care, and improve patient outcome. The position holder will be responsible for providing community based services which include comprehensive nursing assessment, patient advocacy, exquisite care-coordination of medical care teams, routine medication administration and supportive care measures under clinical supervision.
    Responsibilities:

    Perform comprehensive patient and environmental assessments related to home health needs
    Develop care plan in consultation with clinician
    Coordinate and implement care delivery while anticipating patient care needs across the continuum, utilizing nursing process (assessment, diagnosis, planning, implementation and evaluation)
    Provide nursing care, administer medication and perform routine clinical procedures (including vital signs, I/V cannulation, access ports, IV drug/fluid administration, phlebotomy, collection and handling of specimens, etc.) according to program policies within the prescribed plan, in the home setting
    Monitor the patient’s physiological, physical and emotional response to treatment and identify patterns and trends. Able to pick up early warning signs and seek immediate support
    Evaluates patient’s response to plan of care and works in collaboration with the primary clinician to make any needed adjustments
    Support the patient and family (including psychosocial support) through disease progression, symptom management, advanced care planning and life closure, as appropriate
    Identifies learning needs of the patient and families and educates them by adapting to patient and family learning style utilizing the teach-back method.
    Fulfil safety and regulatory requirements: Perform initial and routine safety checks to ensure compliance and to assess and maintain a safe environment for patients, families, and staff in accordance with regulatory and institutional health standards.
    Ensure appropriate handling and disposal of biological and hazardous specimens/materials
    Oversee inventory management and facilitate maintenance of clinical supplies
    Ensure all near-misses, accidents, incidents and complaints are reported and to assist in the timely investigation and closure of same.
    Manage and maintain patient records for each visit

    Requirements:

    KRCHN/RN/BScN from a recognized school of nursing or University
    Current licensure with the Nursing Council of Kenya
    Certification in Basic Life Support (BLS)
    Minimum requirement of 3 years’ continuous clinical experience in medical surgical Nursing. Experience in oncology, home care and/or palliative care is preferred

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    Use the link(s) below to apply on company website.  

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  • Facilities Assistant, Facilities & Operations, University Centre

    Facilities Assistant, Facilities & Operations, University Centre

    Job Purpose:

    The Facilities Assistant plays a vital role in ensuring the smooth and efficient functioning of the organization’s facilities, contributing to a productive and pleasant work environment for all employees.  Responsible for day to day running of Facilities within the University Centre in order to promote a healthy, clean and sanitary environment for all users and visitors of Aga Khan University – Nairobi (AKU). 
    The Facilities Assistant will also ensure availability of consumables to all users, be responsible for Stock movement & Monitoring from stores; Custodian of University Centre (UC) keying system/access control and day to day supervision of housekeeping vendor.

    Key responsibilities:
    Inventory and Supplies:

    Maintain the inventory of office supplies, equipment, and materials. Replenish stock as needed and distribute resources within the department. This will involve receiving consumables as ordered from PSCMD within UC and ensuring supply/distribution from UC stores to staff within the departments.

    Day to day building Operations:

    Space organization: Help in organizing office/class layouts/furniture, workspace allocation, and utilization to optimize space and meet the client requirements.
    Facility Repairs/care/maintenance: Assist in conducting routine inspections of the organization’s facilities, identifying maintenance needs, and reporting for mitigation/attendance. Work with maintenance staff/team and supervisor to ensure timely resolution of issues.
    Vendor Coordination: Assist in coordinating with vendors and service providers for facility maintenance, cleaning, garbage collection and other operational needs. 
    Events Support: Assist in organizing company events, meetings, and conferences, including room set-up, audio-visual support, and catering coordination.
    Administrative Tasks: Assist with administrative duties, including record-keeping, data entry, and generating reports related to facilities and operations. 
    Sustainability Initiatives: Participate in implementing and promoting sustainable practices within the workplace, such as energy conservation and recycling programs.
    Safety & Security: Support the implementation of safety protocols and security measures to promote a safe working environment. This will include but not limited to:

    Ensuring accessibility to restricted areas upon confirmation of security/operation passes.
    Custodian of all UC buildings keys
    Report any safety hazards and participate in emergency response procedures. 

    Communication:  Act as a liaison between facility users and management, addressing inquiries, concerns, and requests related to facilities and operations in coordination with supervisors as and when needed

    Qualifications and skills required:

    Diploma in Operations, secretarial/administrative operations, hospitality management. Additional certification or training in facilities management or a related field is a plus.
    Minimum of 3 years’ work experience in a Hospitality organization or previous experience in a facilities-related role, administration, or office management is required.
    Strong organizational skills and the ability to handle multiple tasks simultaneously.
    Attention to detail and problem-solving abilities to address facility-related issues effectively.
    Basic understanding of safety regulations and a commitment to maintaining a secure work environment.
    Proficiency in using computer software, including MS Office and other relevant applications.
    Excellent communication skills, both written and verbal, to interact with colleagues and vendors.
    Adaptability to work in a dynamic environment and support urgent facility-related needs.
    A positive attitude and a willingness to learn and grow in the role.
    Ability to bend and climb to reach elevated fixtures.
    Demonstrable supervision and conflict resolution skills
    Flexible and able to work long hours, as and when required.
    A good team leader

    Apply via :

    aku.taleo.net

  • Clinical Nurse, Karen Executive Clinic 

Laboratory Technologist, Outreach Clinic – Nakuru West 

Clinical Audiologist (Temporary), Surgery

    Clinical Nurse, Karen Executive Clinic Laboratory Technologist, Outreach Clinic – Nakuru West Clinical Audiologist (Temporary), Surgery

    Responsibilities:

    Complete head to toe assessment and re-assessment of patients to identify their care needs
    Develop written care plans based on patients’ needs, monitor and evaluate effectiveness of interventions
    Carry out hemodynamic monitoring to include vital signs, neurological and fluid status; labs and radiological evaluations
    Document all assessment data, investigation results, care given, discussions with the multidisciplinary team, family/patient interactions in an accurate, comprehensive and timely manner
    Administer medication safely, monitor patient responses to medication and report adverse reactions promptly.
    Dispose of clinical and non-clinical waste safely in accordance with Aga khan University Hospital Guidelines on waste management.
    Prepare for and assist physicians to perform various procedures in the clinic.
    Maintain adequate airway management to include oxygen therapy, nebulization and suctioning
    Perform pain assessment and initiate analgesia as per protocol
    Promptly report both clinical and non-clinical unusual findings/incidences to the Clinic in charge, Clinical Quality Manager or Operations Manager.
    Identify patient and family education needs and implement appropriate teaching  
    Provide safe environment for patients through adherence to infection control practices and other safety policies, and perform timely safety checks on restraints, examination coaches, oxygen source and other medical equipment in the clinic.
    Be accountable for judicious and efficient use of resources i.e. accurate and timely billing of clinic stock drugs and consumables
    Care for equipment through proper cleaning, storage, per shift check of the inventory and timely reporting and follow up of non-functional equipment to the Operations manager
    Follow discharge procedure of the out patients according to hospital protocol, and ensure follow up appointments are made where needed.
    Participate in clinic based nursing education, quality improvement (QI) projects, audits, spot checks and skill checks

    Requirements:

    Registered Nurse from a recognized school of nursing or University
    Current licensure with the Nursing Council of Kenya
    Certification in Advanced Cardiovascular Life Support (ACLs)
    Minimum requirement of 3 years’ continuous clinical experience in medical surgical Nursing.
    Demonstrate evidence based knowledge of the current practices in general nursing in an outpatient set up
    Demonstrate leadership skills

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    Use the link(s) below to apply on company website.  

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  • Surgical Technician, OR Recovery- Temporary

    Surgical Technician, OR Recovery- Temporary

    Responsibilities:

    Gather, check and open supplies & equipment needed for the surgical procedure
    Set up the sterile back table and mayo stand with instruments supplies and medications / solutions needed for the procedure
    Perform initial surgical count with the circulating nurse
    Assist the scrubbed team members with gowning and gloving
    Assist with draping the patient to establish a sterile field
    Secure sterile cords, tubing’s and other accessories
    Participate in the surgical site and patient verification during the time out procedure
    Prepare and anticipate additional instrumentation and supplies for usage during the procedure
    Anticipate the needs of the surgeon and pass instruments and supplies to the surgeon during the procedure
    Measure and pass medications, haemostatic agents and irrigation solutions utilized during the procedure
    Hold retractors or instruments as directed by the surgeon
    Coordinate the camera or endoscopic instruments as directed by the surgeon
    Perform additional surgical counts (cavity closure, skin closure) or as necessary
    Prepares sterile dressing(s) and or immobilization device(s)
    Prepare and pass off specimen(s) as appropriate
    Participate in debriefing Process quality improvement practices to ensure quality patient care
    Hand over after verification the instruments to the CSSD technician for sterilization

    Requirements:

    Surgical technician course from a recognized institution
    Proficiency in computer Literacy
    Experience in theatre -Preferred

    Apply via :

    aku.taleo.net

  • Student Fellows, Brain and Mind Institute

    Student Fellows, Brain and Mind Institute

    Job Summary

    We are looking for a total of four students. Two will be under the “Cultural Adaptation and Validation of Cognitive Tests, Functional Assessments, and Biomarkers in People with Dementia” project, funded by Davos Alzheimer’s Collaborative (DAC) through BMI.
    The other two will under the “Global Brain Health Institute (GBHI) Harmonization” project, funded by University of California San Francisco through BMI.
    As part of our capacity building efforts, student fellows will receive training in all aspects of research implementation, including ethics and human subject protection, participant recruitment, neuropsychological test administration, neuroanatomy, interviewing skills, database management, and data analysis, interpretation, and results dissemination. The main contribution of the students to the project will be to collect data from participants under the direct supervision of the Project Manager and Principal Investigators (PIs). They will also be expected to become familiar with the neuropsychology literature through didactics, mentoring, and self-directed learning. Involvement in the project will support academic research and coursework, where applicable.
    This position will be on a part-time basis where the successful students will work for one day per week from October 2023 to March 2024.

    Responsibilities

    Consent participants for research in line with global standards for responsible conduct of research and human subject protection guidelines;
    Administer structured interviews, neuropsychological tests, and questionnaires to research participants;
    Contribute to data management by cleaning, entering, and organizing data for statistical analyses;
    Actively participate in scientific and management committee meetings, journal clubs, and other scheduled didactics that support the GBHI Harmonization project;
    Prepare summary reports of research progress for Project Manager and PIs; and
    Complete independent research project under the mentorship of Project Manager and PIs (Optional but encouraged).

    Requirements

    Master’s degree in social sciences or other relevant sciences (e.g., Biomedical Sciences, Statistics, Psychometrics, Psychology etc.) with a good academic record. Applicants who have completed their coursework towards their Master’s degree and are completing their thesis will be considered;
    Specialization in mental health and training in Biostatistics and/or Psychometrics is an asset;
    Have practical experience in conducting research activities, with peer-reviewed publications, presentations, or other records of scholarly output;
    Have demonstrable motivation for a career path in Neuropsychology and/or Neuroscience;
    Must be a critical thinker with good analytical skills, who is conscientious, team-oriented, and self-motivated; and
    Fluency in English and Kiswahili is key to this position.

    Apply via :

    aku.taleo.net

  • Medical Officer, Accident and Emergency

    Medical Officer, Accident and Emergency

    Job Summary
    The Medical Officer, Accident and Emergency will provide quality emergency care to all patients and continuously evaluate and improve the quality of emergency care to meet patient treatment goals.
    Responsibilities

    Review and examine patients consistently by performing such duties as taking case histories, conducting physical examinations, and ordering diagnostic laboratory and radiology studies.
    Attend to patients promptly.
    When necessary, carry out privileged and potentially life-saving emergency procedures.
    Monitor patients’ progress on a regular basis.
    Initiate discussions with patient and care givers to enable better diagnostic and therapeutic medical care and services.
    Timely initiation of care pathways that are in accordance to the set international guidelines of management of patients with Acute Coronary syndrome (ACS) and Acute stroke.
    Educate patients on wellness, prevention and early detection.
    Provide materials, resources and referrals to patients, family members/care givers.
    Educate patients on informed consent, choice of attending physician and right to seek second opinion.
    Initiate timely discussions with relevant consultants/departments to arrive at the best treatment plan for specialized cases.
    Participate in establishing various planning parameters for addressing referral cases received at AKUH.
    Engage nursing staff in ensuring that all treating equipment is functional and available for patient care/treatment.
    Participate in discussions with relevant members of the clinical care team to enable better integration of patient care activities.
    Work closely with members of the clinical care team to reduce errors and waste, improve skilfulness and resource utilization.
    Initiate discussions with consultants and colleagues to enable integration of clinical research activities, shared knowledge, institutional quality improvement and patient wellness activities.
    Participate in all team efforts as departmental needs arise.

    Requirements

    Bachelor of Medicine and Bachelor of Surgery (M.B.Ch.B)
    Registration by the Kenya Medical Practitioners and Dentist Board
    Accredited certification in Advanced Cardiac Life Support.
    Minimum 1 year’s post internship experience preferably in a busy emergency department.
    Demonstrable competency and dexterity with all equipment utilized in the hospital environment.
    Excellent communication and interpersonal skills.
    Remarkable ability to follow through on assigned tasks and deadlines.
    Punctuality and sound time-management skills.

    Apply via :

    aku.taleo.net