Company Address: Address 3rd Parklands Avenue, Limuru Road, Nairobi, Kenya

  • Research Assistant, Institute of Human Development 

Post-Doctoral Fellow, Institute for Human Development 

PhD Studentship, Institute for Human Development 

Masters Studentship, Institute for Human Development 

Admissions and Records Associate , Registrar’s Office 

Clinical Nurse, Maternity 

Anaesthetic Assistant (Temporary), Operating Room 

Surgical Technician, OR Recovery 

Operating Theatre & Recovery Nurse 

Manager, PSCMD Administration 

Coordinator-Procurement, Purchasing and Supply Chain Management

    Research Assistant, Institute of Human Development Post-Doctoral Fellow, Institute for Human Development PhD Studentship, Institute for Human Development Masters Studentship, Institute for Human Development Admissions and Records Associate , Registrar’s Office Clinical Nurse, Maternity Anaesthetic Assistant (Temporary), Operating Room Surgical Technician, OR Recovery Operating Theatre & Recovery Nurse Manager, PSCMD Administration Coordinator-Procurement, Purchasing and Supply Chain Management

    Job Summary
    To assist with Neurodevelopmental assessments of study participants. The data collection will take place within the hospital facilities. The Research Assistant- Neurodevelopmental Assessments will be expected to work with the hospital staff to ensure data collection and recruitment, while observing adherence to standard operating protocols for the specific studies.
    Responsibilities

    Screen and identify eligible participants among children at the hospitals;
    Provide information, education and support to families or guardians of potentially eligible research participants;
    Administer the informed consent process for the study;
    Assist in collection of sociodemographic and phenotype data, using research electronic data capture software; and
    Foster good working relations with hospital’s nursing and clinical team and be willing to participate in continuous medical education (CME) activities in mental/neurological health care.

    Requirements 

    A degree in Psychology, Early childhood Education/ Development, and other allied fields;
    Formal training in the use of Neurodevelopmental Assessment tools;
    At least 2 years’ experience in research specifically related to Neurodevelopment;
    Flexible – able to work extra hours when needed;
    Able to work with vulnerable populations such as those with neurological or mental health disorders;
    Strong interpersonal and communication skills (oral and written); and
    Be computer-literate with proficiency in project management tools and Microsoft Office applications.

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  • Patient Service Supervisor, Patient Services Department 

Patient Services Coordinator, Patient Services Department 

Finance Coordinator (Treasury), General Finance

    Patient Service Supervisor, Patient Services Department Patient Services Coordinator, Patient Services Department Finance Coordinator (Treasury), General Finance

    Job Purpose:
    Supervise daily operations of all patients’ services staff to ensure efficient service through excellent customer service and optimum revenue collection at all points in line with organizational service standards, goals and objectives.
    Key Responsibilities:

    To ensure excellent customer service by resolving Patients complaints in real time; ensure time-tracking is done as well as overseeing and confirming complete patient documentation during visits.  Resolve any client issues that have been escalated.
    Analyze complaints and suggestions and take corrective and preventive action.
    To ensure all services are captured in the system as per the laid down protocols as well as ensuring corporate and administrative guidelines are adhered to, including providing oversight to completion of corporate/insurance claim forms.
    To ensure cash collections are properly accounted for as per hospital policy, refunds and cancellations are done on time.  Any shortages should be addressed at the end of the shift including preparation of reconciliation reports.
    Coordination of finance operations:  take charge and ensure there are no gaps in finance operations at all times.
    Preparation of duty rota for staff to provide adequate coverage in all shifts including leave cover.
    Ensure invoices/letters of undertaking are received in the debtors’ department in good time.
    Review all admissions documentation to make sure they are in order i.e. National Hospital Insurance Fund (NHIF), Smart Card Application and pre-authorizations.
    To ensure adequate supplies of consumables, required forms, stationery at all times.
    Monitor staff performance on a continuous basis as well as annually against the set KPIs.
    Ensure continued quality improvement in the department by reviewing relevant departmental policies and procedures in line with ISO and JCIA Standards.  Educate staff to ensure adherence to the set standards and procedures.
    Any other duties may be assigned from time to time.

    Qualifications and skills required:

    Bachelors’ degree in business management or Equivalent  
    At least 2 years work experience in a similar role and preferably in the hospitality industry
    Excellent Customer Service & people skills
    Ability to multi-task & detail oriented
    Good communication & interpersonal skills
    Attention to detail and good problem-solving skills.
    Culture sensitive individual
    Good planner & results oriented
    High integrity. 

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  • Cashier/ Senior Assistant, Cashiering 

Cardiac Perfusionist, Operating Room

    Cashier/ Senior Assistant, Cashiering Cardiac Perfusionist, Operating Room

    Job role
    Handle cash and credit payments, make change, give receipts, account for all payments, and perform clerical duties related to meeting the AKUH cashiering needs for internal and external customers as well as reconciliation of related control accounts.
    Key responsibilities

    Attend to all customer queries in the department.
    Issue receipts of cash and/or credit transactions from external customers
    Issue receipts of collections from various cash collecting departments
    Post payments against authorized vouchers and open cheques
    Give change to the various departments within the hospital.
    Acknowledge, record and file the private doctors fee notes
    Receipt mailed cheques and direct banking records in a prompt manner, then bank them
    Bank cash collections and open night packets with the chief cashier
    Act in the absence of the supervisor when called upon
    Prepare daily collections and reconciliations
    Complete any other tasks as may be assigned by the supervisor or manager.

    Qualifications and skills requirements:

    CPA part I or an equivalent qualification 
    KCSE minimum grade of C+
    In-depth knowledge of Microsoft Excel for reconciliations and reports
    Minimum of 2 years work experience in a busy cash office
    Excellent Customer service skills
    Good communication and interpersonal skills
    Attention to detail and highly organized.
    Able to work as part of a team.
    Person of high integrity with a positive attitude towards work.
    A team player with good organizational and communication skills

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  • Clinical Audiologist

    Clinical Audiologist

    Responsibilities:

    Examine patients with ear, hearing or balance and other related problems using equipment such as audiometers, speech analysers
    Conduct the prescribed hearing tests, understand, interpret findings, and determine if hearing impairment is conductive or sensorineural in nature
    Provide patients with hearing aids or refer for potential cochlear implant
    Evaluate all patients on follow up on the current condition and make note of any developments or changes
    Educate patients on ways to prevent or delay hearing loss
    Work in collaboration with other specialty in a multi-disciplinary approach to include newborn, paediatric and adult hearing screening
    Maintain records of audiograms and ensure patient confidentiality
    Assess patient and family education needs and provides appropriate teaching based on their needs
    Instruct patient and family regarding investigations and follow up clinic appointments
    Observe infection control practices and maintains a clean and safe work environment for staff and patients
    Participate in data collection and monitoring of unit-based quality indicators
    Ensure compliance with health and safety guidelines for staff and patients, reporting any accidents, incidents, hazards, or equipment defects in accordance with laid down policies
    Participate in unit based continuing education, quality improvement (QI) projects

    Requirements:

    Diploma in Clinical Audiology
    Minimum 2 years of working in a busy Audiology facility, with expertise in paediatrics
    Demonstrate adequate knowledge as well as skills to conduct and interpret Pure Tone Audiometry, Speech Audiometry, tympanometry Transient Evoked Otoacoustic, Emissions Brain Evoked Response Auditory/ Auditory Brainstem Response, Neonatal Screening and Visual Reinforcement Audiology
    Certification in Basic Life Support (BLS)
    Excellent written and Verbal communication skills

    Apply via :

    aku.taleo.net

  • Neurophysiology Technologist

    Neurophysiology Technologist

    Responsibilities:

    Independently carry out, analyze and report EEG procedures/test.
    Independently carry out Nerve Conduction Tests (NCV).
    Assist the Neurologist in performing electromyography test (EMG tests);
    Calibrate EEG and Nerve conduction machine and ensure smooth function of neurophysiology machines.
    Care for equipment through cleaning, storage, per shift check of the inventory and timely reporting and follow up of nonfunctional equipment to the nurse manager
    Participate in unit based quality and patient safety activities such as quality improvement projects (CQI), development of policies, procedures, audits and spot checks;
    Participate in data collection and monitoring of unit based quality and performance indicators such as patient volumes, turnaround times and no show rates.
    Alert the neurophysiology Coordinator about dissatisfied clients, incidences and any other unusual occurrences.
    Assist neurophysiology coordinator in research and continuous education to ensure standard growth of the Neurophysiology department.
    Provide safe environment for patients through adherence to infection control practices and other safety policies.
    Be accountable for judicious and efficient use of resources i.e. accurate and timely billing of ward stocks and consumables

    Requirements:

    Diploma in Neurophysiology Technology from a recognized Training Institution
    Minimum 2 years’ relevant experience from a busy Neurophysiology Department in a recognized Institution
    Demonstrate evidence based knowledge of current practices in Neurophysiology

    Apply via :

    aku.taleo.net

  • Human Resources Information Systems (HRIS) Manager

    Human Resources Information Systems (HRIS) Manager

    Job Purpose:
    Reporting to the Regional Director, Human Resources, the Human Resource Information Systems (HRIS) Manager will play an integral role management of the HR systems including processing employee data and producing HR-related reports and analytics. He/she will ensure compliance with relevant AKU, local, and national regulations. In addition, he/she will support to design and implement HR applications and will ensure that our HR Information Systems meet our business needs and are functional and cost-effective.
    Key responsibilities:

    Improve and maintain HRIS systems:
    This includes identifying the HR processes that need to be automated, and in coordination with the AKU IT structures ensure implementation and configuration of the system to meet the organization’s requirements.
    Designs the HR early warning system to catch up with unhealthy trends in the organization.
    Runs regular audits over HR data and reports issues to be corrected.
    Collaborate with our IT staff to perform regular tests and upgrades to our HRIS.
    Ensure changes and updates to employee data is correct and up to date.

    Manage HRIS Data:

    Maintains the HR Data Model and ensures that just one source of master data exists for each HR Process
    Designs the HR data privacy policy and sets rules for the data access to different HRIS modules.
    Ensure integration of our employee data to appropriate payroll systems to ensure correct and timely payment of employee remuneration.

    Provide reports and analytics:

    Supports other HR Specialists by designing customized reports and providing source data
    Runs the strategic HR reports and comments on the most important trends
    Participates in various HR Projects and delivers the source data for analysis to the project team

    Administer HRIS systems:

    Designs training courses for HR Administrators regarding basic rules for data entry and data maintenance in Human Resources
    Oversee the daily operation of our HR Information Systems
    Process employee data like leaves, wages, and working hours.
    Ensure correctness of new hires and enter information including contact details and job titles.
    Generate ad-hoc reports (for example, reports on turnover, hiring costs, and benefits)

    Compliance

    Ensure compliance with Data Privacy/ GDPR and other data protection regulations.
    Design manuals and document data processing procedures
    Collect necessary data for institutional and compliance reporting.

     
    Qualifications and skills required:

    BSc in Information Systems, Computer Science, Human Resources Management or related degrees
    An additional diploma in Computer Science will be an added advantage.
    Work experience as an HRIS Manager or similar role with hands-on experience with HR database administration
    Familiarity with PeopleSoft and/or payroll systems and ATS
    Good analytical skills with ability to collect, organize, and interpret data to identify trends, patterns, and outliers. 
    Able to plan and prioritize on deliverables and follow up to ensure goals are achieved.
    Act as a role model for the institution’s values and behaviors and be self-disciplined in allocating and utilizing their time.
    Able to maintain own continuous professional development (CPD) and knowledge of ‘best practice’ in the administration area.

    Apply via :

    aku.taleo.net

  • Accounts Assistant, General Accounts, Finance Division

    Accounts Assistant, General Accounts, Finance Division

    Job role
    The Accounts assistant will play a crucial role in the financial management of the organization by performing various tasks related to cash control accounts reconciliations. This role requires meticulous attention to detail, strong analytical skills, and a deep understanding of accounting principles.
    Key responsibilities:

    Reconciliation of cashiers’ collection and banking on a daily basis against the cash billings.
    Perform daily, weekly, and monthly reconciliations of cash accounts to ensure accuracy and identify discrepancies.
    Recording of all banking slips into the system
    Make follow-up with cashiers on any variances resulting from the bank slips versus the cash billings and escalating to Treasury coordinator and Finance manager.
    Ensure the system’s cashier facility wide report is fully accounted for on a monthly basis.
    Ensuring that the outreach cash control account is nil in General Ledger on a monthly basis or any balance is well explained and reconcilable.
    Posting of supplier invoices into the Accounts payable module and allocating costs to the correct cost centers.
    Process replenishment of the spent petty cash amounts to the mobile money payment platform.
    Propose journal vouchers for Finance manager approval as need arises to correct any mis-posting and reallocation of costs.
    Ensure strict adherence of controls as per set policies and Internal audit recommendations for all areas.
    Carry out additional duties allocated by the supervisors from time to time.

     
    Qualifications and skills requirements:

    CPA II or bachelor’s degree in accounting/finance or related field. Added advantage if possessing both.
    Minimum of 1 year of working experience in a similar position
    A team player with good organizational and communication skills
    Attention to details and problem-solving skills.
    Person of high integrity with a positive attitude towards work.
    Computer literacy is mandatory.
    Ability to set priorities and work effectively with minimum supervision.
    Able to work flexible/long hours as and when required.

    Apply via :

    aku.taleo.net

  • Clinical Nurse, Surgical Ward

    Clinical Nurse, Surgical Ward

    Responsibilities:

    Complete head to toe assessment and re-assessment of patients to identify their care needs
    Develop written care plans based on patients’ needs, monitor and evaluate effectiveness of interventions
    Carry out hemodynamic monitoring to include vital signs, neurological and fluid status; labs and radiological evaluations
    Document all assessment data, investigation results, care given, discussions with the multidisciplinary team, family/patient interactions in an accurate, comprehensive and timely manner
    Administer medication safely, monitor patient responses to medication and promptly report adverse reactions.
    Dispose of clinical and non-clinical waste safely in accordance with Aga Khan University Hospital Guidelines on waste management
    Assist patients with activities of daily living such as feeding, bathing and dressing
    Prepare for and assist physicians to perform various procedures such as Lumbar Puncture and insertion of invasive lines
    Carry out pre and post-operative care for the surgical patient
    Care for the psychiatry patient as per policy on Psychiatry Care.
    Maintain adequate airway management to include oxygen therapy, nebulization and suctioning
    Promptly report both clinical and non-clinical unusual findings/incidences to the nurse manager, team leader or physician
    Identify patient and family education needs and implement appropriate teaching 
    Provide safe environment for patients through adherence to infection control practices and other safety policies.
    Participate in quality initiatives including clinical care program certification (CCPC)
    Care for equipment through cleaning, storage, per shift check of the inventory and timely reporting and follow up of nonfunctional equipment to the nurse manager
    Follow discharge procedure of assigned patients according to hospital protocol, and ensure follow up appointments are made
    Participate in unit based nursing education, quality improvement (QI) projects, audits, spot checks and skill checks

    Requirements:

    RN from a recognized school of nursing or University
    Current licensure with the Nursing Council of Kenya
    Certificate in Basic Life Support (BLS)
    Demonstrate evidence based knowledge of current practices in Medical-Surgical nursing

    Apply via :

    aku.taleo.net

  • Anaesthetic Assistant( temporary), Operating Room 

Cardiac Perfusionist, Operating Room 

Accountant – Treasury, General Accounts, Finance Division

    Anaesthetic Assistant( temporary), Operating Room Cardiac Perfusionist, Operating Room Accountant – Treasury, General Accounts, Finance Division

    Responsibilities:

    Setup, test and calibrate physiological monitors and equipment such as anesthesia machines, airway devices, physiological monitors, infusion devices, nerve stimulators, patient/fluid warming devices and fiber optic bronchoscopes.
    Perform equipment checks as indicated and maintain records of problems
    Replace and change anesthetic equipment supplies as per routine schedule
    Maintain a stock of drug supplies at anesthesia workstations.
    Troubleshoot anesthetic equipment
    Correct problems that have been discovered and follow up with the theatre manager, the biomedical technician/engineers, and manufacturer’s service representative.
    Participate in operating theatre’s infection control program.
    Performing duties such as maintaining cleanliness of anesthetic equipment in accordance with quality assurance programs.
    Assist with the setting up of the physiological monitors such as ECG, Pulse oximetry and non-invasive blood pressure (NIBP).
    Assist the anesthesiologist with the insertion of peripheral venous lines, arterial lines, central venous catheters and pulmonary artery catheters.
    Adjust therapies (e.g. Ventilation, temperature control devices, fluid flow rates etc.) as directed by the anesthesiologist.
    In liaison with the circulating nurse, provide diagnostic data for the anesthesiologist by performing random blood sugar sampling and arterial blood gas sampling as requested.
    Arrange for transportation of emergency blood samples to the lab and collection of blood products from the blood bank.
    Assist at anesthetic emergency by performing duties such as aspirating secretions from the trachea and pharynx, deflating airways cuffs, and provide emergency airway equipment. Remove monitoring equipment after surgery.
    Assist with the transfer of post operative patients to the Post Anesthetic Care Unit (PACU) under the direction of the anesthesiologist, surgeon and nurse.
    Assist with the transfer of ventilation and/or anesthetized patient to the intensive care or high dependency unit under the direction of the anesthesiologist, surgeon and nurse.

    Requirements:

    Diploma/ Equivalent Required or Completion of Anesthesia Assistant Course
    In service Course on Basic Nursing skills and Anesthesia
    Certificate in Advanced Cardiac Life Support (ACLS)
    Minimum 3 years’ experience in the Theatre is preferred

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  • Clinical Nurse, PZP/Private Wing Units

    Clinical Nurse, PZP/Private Wing Units

    Responsibilities:

    Complete head to toe assessment and re-assessment of patients to identify their care needs
    Develop written care plans based on patients’ needs, monitor and evaluate effectiveness of interventions
    Carry out hemodynamic monitoring to include vital signs, neurological and fluid status; labs and radiological evaluations
    Document all assessment data, investigation results, care given, discussions with the multidisciplinary team, family/patient interactions in an accurate, comprehensive and timely manner
    Administer medication safely, monitor patient responses to medication and promptly report adverse reactions.
    Dispose of clinical and non-clinical waste safely in accordance with Aga Khan University Hospital Guidelines on waste management
    Assist patients with activities of daily living such as feeding, bathing and dressing
    Prepare for and assist physicians to perform various procedures such as Lumbar Puncture and insertion of invasive lines
    Carry out pre and post-operative care for the surgical patient
    Care for the psychiatry patient as per policy on Psychiatry Care.
    Maintain adequate airway management to include oxygen therapy, nebulization and suctioning
    Promptly report both clinical and non-clinical unusual findings/incidences to the nurse manager, team leader or physician
    Identify patient and family education needs and implement appropriate teaching 
    Provide safe environment for patients through adherence to infection control practices and other safety policies.
    Participate in quality initiatives including clinical care program certification (CCPC)
    Care for equipment through cleaning, storage, per shift check of the inventory and timely reporting and follow up of nonfunctional equipment to the nurse manager
    Follow discharge procedure of assigned patients according to hospital protocol, and ensure follow up appointments are made
    Participate in unit based nursing education, quality improvement (QI) projects, audits, spot checks and skill checks

    Requirements:

    RN from a recognized school of nursing or University
    Current licensure with the Nursing Council of Kenya
    Certificate in Basic Life Support (BLS)
    Demonstrate evidence based knowledge of current practices in Medical-Surgical nursing

    Apply via :

    aku.taleo.net