Company Address: Address 3rd Parklands Avenue, Limuru Road, Nairobi, Kenya

Communications Specialist

Job Purpose/Summary
Reporting to the Dean, the Communications Specialist works as a key member of the GSMC team to plan and develop communications that raise the school’s profile and support its marketing and business development. Using a keen understanding of GSMC’s targeted internal and external audiences, the incumbent brings initiative and consistency to all communications efforts. The Communications Specialist provides sound communications advice to GSMC administrative and academic staff and collaborates with communications professionals throughout AKU to align and coordinate communications priorities and messages. The Communications Specialist brings exceptional innovation and creativity, time management and organizational skills, resourcefulness, team spirit and an entrepreneurial mindset to the role.
Key Roles and Responsibilities

Developing an overarching communications strategy for the school.
Managing the GSMC website and growing its online/social media presence.
Coordinating the development of videos and podcasts for GSMC promotional work, capturing various activities, and working closely with programme leads.
Developing and curating lively web discussions and content relevant to the school’s work and the interests of the East African Media and Communication Community.
Cooperating with the AKU and GSMC teams to shape corporate strategy, message development, client pitches, and events management.
Responsible for procuring all GSMC branded merchandise, tracking and distribution.
Occasionally support the delivery of the Professional Development Program.
Develop, implement, evaluate, and maintain a social media/web strategy.
Help grow the GSMC brand.
Manage GSMC’s social media presence across relevant channels – Facebook, YouTube, Twitter – ensuring consistent and well-curated content.
Support the development of a media-relevant platform and assist GSMC faculty to communicate their teaching, writing, and research.
Develop a regular newsletter on GSMC’s activities, as well as media topics of special relevance to regional media and communications professionals.
Act as the voice of GSMC in our own and other social media communities.
Monitor trends, applications, and new developments in traditional and social media.
Curate the GSMC website, creating rich and creative content from the region that is optimized for search engines.
Curate articles on hot topics or ongoing important issues.
Develop, maintain, and improve the GSMC website, including drafting, editing, and posting content.
Develop and execute internal and external communication plans and promotional material in collaboration with the Dean and senior GSMC Management
Develop dynamic marketing and promotional campaigns to raise public awareness, recruit students, and assist in fund-raising.
Create compelling messages and stories about GSMC for potential clients and donors.
Create stakeholder maps in developing communication strategies, refreshed regularly based on internal and external feedback.
Collaborative with AKU’s Office of Strategic Communications in messaging and strategy, particularly the design of promotional materials
Contribute to internal AKU newsletters and reports, profiling GSMC activities.
Work effectively with Aga Khan Development Network affiliates.
Help organize public events and seminars to raise GSMC’s public profile.
Understand the latest media trends to advance the priorities of the school.
Writing speeches and/or developing talking points for team members, where necessary.
Work with regional media houses to showcase the school’s activities; book, the school’s experts for interviews, TV and radio appearances, and conferences that raise the school’s profile.
Monitor and report monthly on communications performance metrics and personal objectives.
Manage fast-response or crisis communications.
Actively seek opportunities to leverage GSMC faculty expertise (e.g., media interviews, web chats, etc.)
Write media releases and produce content that publicizes GSMC’s work.
Build relationships with media groups, tech hubs, NGOs, and other interested communities to enhance the brand and identity of the GSMC.
Help develop innovative, original, and strategic partnerships with corporate, governmental, and non-governmental partners.

Relevant Experience and Qualifications

A master’s degree in communications, Public Relations, or a related field from a recognized university is required.
Professional qualification in a related field (e.g., Chartered Institute of Marketing, International Association on Business Communicators) is preferred.
At least five (5) years of experience in communications, media, corporate and/or strategic communications, or public relations.
Demonstrated experience with digital and print marketing and communications (including writing and editing).
In-depth understanding of marketing and communications value and use of popular social media platforms major (e.g. LinkedIn, Twitter, Facebook, Google+, YouTube, SlideShare).
Demonstrated experience creating successful communications strategies.
Knowledge of web content management.
Understanding of stakeholder/community engagement.
Events management experience.
Knowledge of Audio-Visual editing software.
Professional experience in curating digital/social media is required; radio or TV experience is highly desired.
Experience managing an agency or contractors is desired.
Deep knowledge of the Kenyan and East African media industry with contacts within various media organizations.
Issues management and crisis communications.
Experience in teaching and training practicing professionals is desired.
Knowledge of the AKU/AKDN is desired.
Excellent writer and critical thinker – an innovative and creative “thinker-doer” with a flexible, entrepreneurial approach to the job
Digital native, detail-oriented, polished, and diplomatic
Highly energetic self-starter able to build relationships and work collegially and effectively with colleagues and clients.
Superior multi-tasker who enjoys pressure, able to work quickly and independently.
Understanding of today’s media and communication landscape and best practices – from strategic communications planning and proactive messaging to reactive communications and crisis mitigation.
Understanding of audience segmentation and how to anticipate and target communications to a variety of audiences – general public, corporate, higher education, media, NGOs, and government – both online and offline
In-depth knowledge and understanding of social media platforms and their participants (Facebook, Digg, YouTube, Twitter, Flickr, etc.)
Experience in brand-building online and offline.
Commitment to AKU’s vision and values.

Apply via :

aku.taleo.net

November 5, 2024
Manager – Budget, Planning and Special Projects, Finance

Job Summary
The Manager, Special Projects, will conduct detailed project appraisal, collect all necessary economic, financial, legal, marketing and technical information required to evaluate potential projects for implementation in the organization, and ensure ad hoc operational projects are also closed in time and compliance to the outlined policies and procedures.
Responsibilities
Formulation of financial strategies related to special projects, including feasibility studies

In collaboration with the supervisor, identify a range of strategic alternative projects;
Conduct a balanced evaluation of advantages and disadvantages of the alternative projects relative to their feasibility plus expected effects on the issues and contributions to the success of the organization; and
Conduct feasibility studies of major projects/programs for the University Hospital.

Oversee the finance special projects department

Develop policies and procedures as required;
Develop costing modules for effective cost containment and advise accordingly;
Work within the team to develop new and diversified revenue generating ventures towards ensuring adequate, stable and sustainable organization income; and
Operate controls for effective and efficient budgeting, expenditure, accounting, cash flow, banking and taxation management.

Financial reporting

Set up and run- a financial structure and processes for ensuring timely access approaches and upto date financial information and best practice by all managers;
Participate in the implementation of software in finance and subsequent optimizations;
Introduction of customized management and financial reports to aid decision making; and
Developing automated departmental reports using the ERP being used by the Hospital

Employee management and development

Oversee departmental employees in their day-to-day duties;
Conduct performance evaluation;
In collaboration with HR, carry out training needs analysis and recommend employee development programs; and
Formulate developmental goals and objectives and assist employed formulate personal goals in line with departmental ones.

Requirements

Degree in Finance, Accounting or Business Administration;
Masters in Finance related course/Project Management is an added advantage;
CPA (K) professional qualification or its equivalent;
Not less than 7 years specific accounting experience with specialization in financial management;
Should have managed financially complex organizations with evidenced initiatives of good financial controls and systems;
Proficiency in the use of software applications (Oracle, SAP or similar ERP), databases, spreadsheets, PowerPoint and word processing; and
Excellent aptitude for Accounting, project Management, Internal Audit, Financial Analysis and Reporting.

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aku.taleo.net

November 5, 2024
Surgical Technician, Locum Anaesthetic Assistant, Locum Distribution Assistant, MMD General Stores

Responsibilities:

Gather, check and open supplies & equipment needed for the surgical procedure
Set up the sterile back table and mayo stand with instruments supplies and medications / solutions needed for the procedure
Perform initial surgical count with the circulating nurse
Assist the scrubbed team members with gowning and gloving
Assist with draping the patient to establish a sterile field
Secure sterile cords, tubing’s and other accessories
Participate in the surgical site and patient verification during the time out procedure
Prepare and anticipate additional instrumentation and supplies for usage during the procedure
Anticipate the needs of the surgeon and pass instruments and supplies to the surgeon during the procedure
Measure and pass medications, haemostatic agents and irrigation solutions utilized during the procedure
Hold retractors or instruments as directed by the surgeon
Coordinate the camera or endoscopic instruments as directed by the surgeon
Perform additional surgical counts (cavity closure, skin closure) or as necessary
Prepares sterile dressing(s) and or immobilization device(s)
Prepare and pass off specimen(s) as appropriate
Participate in debriefing Process quality improvement practices to ensure quality patient care
Hand over after verification the instruments to the CSSD technician for sterilization

Requirements:

Surgical technician course from a recognized institution
Proficiency in computer Literacy
Experience in theatre -Preferred

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November 5, 2024
Administrative Officer, Provost Office CoE

Job Summary
The successful candidate will support all research grants obtained under CoEWCH EA based at the Kenyan Coast, specifically Mombasa, Mariakani, Rabai and Kilifi and any other regions that may be assigned within Kenya.
Responsibilities

Identify and facilitate procurement needs by raising Material Stock Issuance (MSI) and Purchase Request (PR) online on PeopleSoft procurement system and ensure the necessary approvals are timely obtained and submitted.
Develop and maintain an efficient system for receiving, processing filing and retrieving department documents and materials including correspondence, contract management reports, project documents and minutes of meetings.
Coordinate with the Finance Department to facilitate travel approvals, advances and reimbursements.
Maintain office petty cash, participants reimbursements where required and facilitate requisition for cash advances and M-pesa portal payments according to AKU cash handling policy.
Support in dispatch of documents to Nairobi and across study sites offices. Support and facilitate staff exit clearance process.
Facilitate communication between the research teams and relevant county staff, including organizing meetings, sending email and mail communications on behalf of the research teams when required.
Manage appointment calendars including scheduling and coordinating meetings and appointments for the project staff as deemed necessary.
Ensure appropriate minutes are taken for each meeting and filed appropriately when required.

Requirements

Bachelor’s degree in business administration, Project Management or any other relevant field
Computer literacy is mandatory with very good skills on all MS Office Applications
At least 3 years of directly related experience in administrative work.
Work experience within AKU will be an added advantage
Previous working experience in Mombasa or Kilifi will be a distinct advantage

Personal Characteristics and Behaviours

Excellent communication skills in English and Swahili (both oral and written)
Excellent organizational, time management, and interpersonal skills
Excellent attention to detail, including accuracy of data
Ability to produce high quality work with limited supervision
Ability to maintain strict confidentiality
Ability to work flexible/long hours when required
Well groomed, courteous and respectful

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aku.taleo.net

November 5, 2024
Nurse Navigator, Department of Haematology/Onclogy Multimedia & Design Specialist Storytelling & Content Specialist

Job Summary
The role is housed with the Hem-Onc Clinic at AKUHN and will involve the coordination of the patient’s journey from presentation to discharge from the clinic and any follow up thereafter. The clinic has many stations (registration, billing, triage, DART, MD visit, chemo-unit, discharge desk etc). Each station has its own responsible individual and it is like a “busy round about”. The role of the Navigator is to coordinate an efficient flow of patients through the various touch points in the clinic and being the “traffic cop at the round about”. The role requires assisting, facilitating, helping, cross covering – all the ensure the efficient flow of patient through the clinic visit and ensuring a positive patient experience. The Navigator may also be involved in assisting patients in coordinating their post clinic visit care as needed. Overall, the Navigator is the faciliator in the Hem-Onc clinic who will help eliminate barriers to timely care, facilitate flow through system, facilitate interactions with relevant hospital services, increase patient and provider satisfaction and support the inter-professional cancer care team.
Responsibilities

Assess patients upon initial encounter and periodically throughout navigation, matching unmet needs with appropriate services, referrals and support services e.g. providers, dietetics, social work, finance teams etc.
Facilitate timely scheduling of appointments, diagnostic testing, and procedures to expedite the plan of care and promote continuity of care.
Participate in coordination of the plan of care with the multidisciplinary team, promoting timely follow-up on treatment and supportive care recommendations.
Act as a liaison and builds trusting relationships with patients, families, and caregivers through effective communication and listening skills.
Act as a liaison and build a trusting relationship with all of the operational touch points and staff in the He-Onc clinic and thus be the go-to person for any disruption to the smooth and efficient flow of the clinic and the patient experience.

Requirements

RN from a recognized school of nursing or University.
Current licensure with the Nursing Council of Kenya.
Post Graduate Diploma in Oncology will be an added advantage.
Certification in Basic Life Support (BLS).
Minimum 4 years of clinical nursing experience in an acute care hospital, two of which must have been in oncology/chemotherapy unit.
Demonstrated evidence-based knowledge of current practices in Oncology nursing.
Experience in out-patient clinic operations.

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November 5, 2024
CSSD Technician-Locum Senior Biomedical Technologist

Responsibilities:

Collect, dirty instruments from the units, sort classify and decontaminate all soiled instruments
Confirm the type of instrument collected from the relevant units and complete the required documentation
Ensure effective infection control protocols and proper use of PPE and always apply universal precautions when performing duties.
Use appropriate detergents and decontamination process as per the laid down guidelines and procedures to wash and decontaminate instruments and equipment.
Inspect instruments for function and damage, lubricate instruments as required
Inspects washer/disinfector machines and refills disinfectant solutions
Pack sets as per the checklist
Select the recommended material for packaging, pack, seal and label the tray with the stated details: name of set/technician, processing date and expiry
Apply autoclaving indicator tape on each outer wrap
Monitor and Confirm quality check has been done in accordance with the guideline
Maintain records as per the guidelines.
Alerts the Manager about incidences and any other unusual occurrences in the unit.
Participates in unit-based quality improvement projects

Qualifications and skills required:

Certificate in Management of Sterile supplies or equivalent from a recognized institution
Experience in health care related field, or same role in a health care facility is preferred.

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November 5, 2024
Patient Services Coordinator, Credit Control, Finance Division Patient Services Coordinator, Patient Services Department

Job Purpose
To ensure proper, accurate and timely management of financial risks associated with hospitalized Patients (cash and third-party payers) until discharge.
Key Responsibilities

Enhance a positive atmosphere and corporate image by providing outstanding customer services to patients, clients, the public and AKU staff and ensure inquiries to the department are addressed promptly.
Access system to verify and confirm credit services that are applicable to corporate employees as per the account entitlement details.
Check and verify patient data in the system and bill the correct patient for the right services and collect the right amount of payment for those services.
Adhere to corporate client’s policies and procedures for credit facilities when billing patients.
Facilitate receipting of bill settlements by banker’s cheques, direct bank deposits, daily banking of the cash/cheques collected.
Maintain fee for service books and tally sheet in combination with posting fees to the system.
Prepare Local Purchase Orders (LPOs) for outside procedures ordered by physicians.
Daily update of folio on all cases to ensure proper capture of financial information and support documents.
Organize and facilitate patient transfers out of AKUH due to financial grounds in liaison with necessary departments and prepare vouchers for ambulance charges for patient transfers.
Maintain all round knowledge of cases in the unit by following up daily on outstanding balances for self- paying patients and monitor corporate account limits for credit patients and maintain credit balance at any particular time.
Follow up of medical reports from attending doctors as and when corporate care managers request.
Maintain a close working relationship with corporate care managers to ensure smooth management of inpatient bills.
Collect relevant data for logging and collaborating with the client relations office and take immediate corrective actions with the assistance of the concerned departments. Forward the same to the relevant departmental managers for review and closure.
Collect and process NHIF claims and complete these documents by the end of the shift.
Audit, generate and print all-inclusive final bills with no errors.
Deliver final discharge documents (Final bills, NHIF claims and comment sheets) to the collection point in readiness for debtors’ department pick up. Keep no pending document at the end of the shift.
Generate private doctors’ bills and hand them over to debtors department together with the hospital bill.
Vet the appropriate documents of secured accounts and where necessary liaise with relevant department supervisors/managers for any clarification. Secure and file documents per departmental guidelines.
Work with other members of the department as a team to process patients’ admissions and discharges to ensure efficient service, reduced queuing and wait time for patients and clients seeking services.
Collect relevant data for logging and collaborating with the client’s relations office and take immediate corrective actions.
Facilitate quick closure of complaints through prompt response and resolution.
Vet, secure and file documents per departmental guidelines.
Pre-register and book patients requiring admissions.

Academic Qualifications

A minimum of a Diploma in Business Administration/Credit Management, Public Relations, Front Office Service or equivalent
CPA Part II.
A minimum of 6 months’ experience in a busy Credit Control environment preferably in a hospital setting.
Experience in Financial Counselling is desirable.
The candidate should be proficient in working with computers, handling, counting, and recording cash transactions.
S/he should be a culture-sensitive individual with excellent customer service, problem-solving, and interpersonal and communication skills.
Good interpersonal skills/ability to work in a team.
Excellent customer service skills in person and on phone with good communication skills
Ability to work under pressure and meet deadlines.
Good problem solving and analytical skills.

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November 5, 2024
Mentorship Coordinator, Department of Paediatrics Technical Advisor, Newborn Care , Department of Paediatrics

About the position
The Mentorship Coordinator (QI) reports to the Clinical Training Manager to support implementation of quality care for newborns. He/she will take a role in the refining, implementation and evaluation of the program’s mentorship strategy.
Roles and Responsibilities
The Mentorship coordinator will work closely with the program implementation team to:

Provide mentorship to staff in the NEST implementing facilities to conduct regular clinical audits and build their capacity to correctly identify problems, solutions, implement feasible actions and evaluate if the desired change has occurred.
Provide mentorship to QI focal persons/coaches to conduct regular quality improvement visits and subsequently compile QI visit reports.
Provide mentorship to hospital champions to support their ongoing training and supervision efforts and continuing to improve their ToT abilities and their skills to introduce and sustain change.
Monitor and track progress of continuous quality improvement (CQI) activities in implementing hospitals and effect change as needed
Maintain effective communication with the hospital teams including provision of monthly/quarterly (or as required) reports and ensure the audit reports are understood by the hospital teams and the management.
Maintain accurate and detailed records (a diary) of implementation activities and ‘real-time’ reflections on the success/challenges of each activity in all sites.
Diarize important staff changes as well as non-NEST projects/activities affecting NBU work /neonatal outcomes.
Support continuous quality improvement activities in participating hospitals.
Perform any other duties that may be assigned to him/her

Qualifications

BSc Nursing or a KRCN nurse with a higher diploma in neonatal nursing or pediatric critical care
Certification in Newborn ETAT-plus or EmONC courses will be an added advantage
Certificate/diploma in clinical mentorship
Must be registered by the relevant regulatory body, eg Medical Board or Nursing Council
A minimum of three years’ continuous work experience in a pediatric or newborn ward
Actively practicing as a clinical nurse or practice educator in the relevant discipline
Proven ability in adult teaching and learning.
Must be enthusiastic with excellent interpersonal and communication skills.
Ability to take and follow instructions, initiative, keen to learn and proactive with the ability to work under minimal supervision.
Flexibility, adaptability, multi-tasking and attention to details.
Good analytical and follow through ability.
Good planning, organization and co-ordination skills.
Team working and ability to work in a multi-cultural environment.
Ability to travel extensively within the country

Persons with competencies in the following will have added advantage:

Skills in correct use of the newborn care equipment
Prior skills training course development
Prior experience in quality improvement initiatives

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November 5, 2024
Associate- Grants Accountant, AKU Finance

Job Purpose/Summary
The Grants Officer/Accountant will be responsible for monitoring the financial progress of research and programmatic grants by preparing grant budgets and developing grant financial reports according to the guidelines of the granting agency. The successful candidate will work closely with the Grants Coordinator and the research team to ensure financial compliance during grant implementation, as well as to support audits and financial accounting for grants.
Key Roles and Responsibilities

Work closely with the Grants Coordinator and program staff, to ensure transactions are properly recorded and agree to the grant/contract agreement, while also ensuring sub-recipients/subcontracts costs are correctly captured.
Prepare of internal grants reports to be shared with the Principal Investigators
Prepare donors reports as per their specification and on timely and accurate basis.
Review budgets and reimbursement requests for appropriateness, and ensure sub-recipients follow established administrative and financial policies, procedures, and sound business practices.
Exercise judgement to ensure that all decisions relating to research grant management are made in accordance with relevant rules, legislation, and policies and to check that the university’s best interests are served by the decisions.
Build effective communication strategies with a variety of stakeholders and colleagues to ensure that information exchanges are timely, accurate and useful.
Facilitate Internal and external grant financial audit.
Review requisitions raised by the different departments to ensure spending is within the approved budgets.
Ensure requisitions are done in a timely manner and charged correctly.
Pass Journal Entries in Ledger related to grants.
Review Trial Balance of Grants and prepare reports accordingly.
Maintain efficient electronic and paper filing systems for financial records and submit required documents to relevant donors.

Relevant Experience and Qualifications

Undergraduate degree in Business Administration /Accounting or Finance
CPAK/ ACCA qualifications
2-3 years of professional experience in finance and accounting.
Prior experience in a granting agency will be an added advantage.
Excellent command of MS Excel and MS PowerPoint will be an added advantage.

Apply via :

aku.taleo.net

November 5, 2024
Paediatric Instructor, Paediatrics

Responsibilities

Review and examine patients consistently by performing such duties as taking case histories, conducting physical examinations and ordering diagnostic laboratory and radiology studies.
Conduct daily ward rounds and monitor patients’ progress on a regular basis.
Initiate discussions with patient and care givers to enable better diagnostic and therapeutic medical care services.
Attend to critical patients in a timely manner.
When necessary, carry out privileged and potentially lifesaving emergency medical procedures.
Educate patients on wellness prevention and early detection of risk factors for disease (s).
Provide materials, resources and referrals to patients, family members/care givers.
Initiate timely discussions with relevant consultants/departments to arrive at the best treatment plan for specialized cases.
Take role of teaching and supervising residents, SHOs and other clinical staff.
Engage nursing and ward staff in ensuring that all treating equipment is functional and available for patient care/treatment.
Work closely with other members of the clinical care team to reduce errors and waste, improve skillfulness and resource utilization.
Teaching, assessment and mentorship of medical school students, interns and residents.
Participate in developing and reviewing the syllabus for assigned teaching modules.
Participating in Departmental Residency Training Committee (DRTC), examination and other faculty or departmental meetings as may be determined.
Collaborate with consultants and colleagues to enable integration of clinical research activities, shared knowledge, institutional quality improvement and patient wellness activities.
Participate in all teams’ efforts as departmental needs arise
Carry out any other duty as may be required by the supervisor.

Qualifications

Bachelor of Medicine and Bachelor of Surgery (M.B.Ch.B) or equivalent
MMed in Paediatrics
Registration by the Kenya Medical Practitioners and Dentists Board.
Emergency Paediatric Life Support (EPLS).
Completion of 3-4 years formal Post-Graduate Medical Education in a recognized university.
Demonstrates competency and dexterity with all equipment utilized in the hospital environment.
Good communication skills.
Responsible team player.

Apply via :

aku.taleo.net

November 5, 2024