Jobs Kenya

Company Address: Address 3rd Floor, The Green House, Ngong Road, Nairobi Kenya

  • Development Sales Manager

    Development Sales Manager

    Reporting to the Development Director, the Development Sales Manager will be responsible for ensuring development and performance of all sales activities in assigned market. The incumbent will also ensure that key relationships with company clients are maintained.
    Responsibilities

    Developing sales strategy for the market in line with company sales goals and profitability
    Broad leadership of development sales team
    Maintaining relationships with key clientele
    Preparing and maintaining department reports
    Initiating and coordinating development of action plans to penetrate new markets

    Qualifications

    Bachelor’s Degree in Business or any other relevant discipline
    At least 4 years working experience in sales management preferably real estate sector
    Proven leadership and ability to drive sales teams
    Strong understanding of customer and market dynamics and requirements
    Excellent communication and presentation skills

  • Switch Product Business Analysts Motion Graphics Designer/Animator

    Switch Product Business Analysts Motion Graphics Designer/Animator

    Our Client, The Integrated Payment Services Limited (IPSL) is a payment services provider company and active in the financial services industry and at the strategic level is held together by a shared business philosophy. The Company provides high volume transaction switching and settlement services for inter-bank transactions.
    They are now inviting applications for dynamic professional to fill in the following position in their Nairobi office:
    Reporting to the Products Manager, the Switch Product Business Analyst will support the Products Manager on the business side of Switch Product which covers both the strategy and operational aspects, liaise with customers to endure that their expectations are met and grow switch revenues according to budget and the business plan.
    Principal Accountabilities:

    Developing communication material to inform customers, stakeholders and the public on switch performance and activities
    Suggesting new product innovations to drive value to customers, and stakeholders
    Working with the Operations and Development Teams to ensure service expectations are in line with customer needs
    Assisting the Products Manager in developing and implementing product strategy, planning for related products, value-added services and in new customer take-on including contract completion
    Gathering switch performance statistics on Operations and Service levels
    Compiling revenue performance statistics and reporting on them against targets
    Maintaining the Product Manual and Pricing Book up to date
    Liaising and co-ordinating internal support areas to deliver on the product plan
    Developing customer requirements, specifications and Implementing the customer satisfaction monitoring and evaluation system
    Preparing change requests within the switch processes in relation to customer requirements

    Qualifications, Experience and Knowledge

    Bachelors’ Degree in business administration or marketing or related field
    MBA in Marketing will be an added advantage
    Minimum of 3 years of experience in a similar position
    Proven ability to think strategically and an analytical mind
    Advanced level of problem solving and resolution skills
    Understanding of product delivery requirements
    A commitment to quality and thorough approach to work
    Effective verbal and written communicator
    Statistical reporting and presentation skills

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  • Branch Manager

    Branch Manager

    He/she will be responsible for managing the day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members.
    Duties And Responsibilites

    Cash Management
    Inventory Management and Control.
    Ensuring the company meets all regulatory procedures by ensuring compliance with the terms of any licenses, medical certificates and fire certificate.
    Overall Profit and Loss (P&L) Responsibility for the business
    Able to perform all POS duties, front and back of house functions including opening and closing procedusres.
    Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents.
    Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment.
    Ensures that all Company recipes and procedures are followed, maintaining the highest quality and consistent product standards.
    Ensures that all team members are educated on our products and services.
    Ensures each team member has received proper training to perform their duties.
    General staff supervision.

    Minimum Qualifications:

    Degree in Business Management or Business Administration or any other related field will be an added advantage
    2-4 years’ experience in restaurant operations, 2 years being in a managerial position
    Well-organized, detail-oriented and able to multi-task.
    Must have effective problem solving/decision making abilities.
    Must have excellent verbal and written English communication skills.
    Restaurant management experience is an absolute requirement
    Skilled in creating analyzing and understanding reports/budgets.

  • Customer Service Agent Customer Service Team Leader

    Customer Service Agent Customer Service Team Leader

    The Customer Service Agent will be responsible for responding promptly and effectively to incoming customer calls, chats and emails as well as providing technical support to customers.
    Job Accountabilities

    Handling and resolving customers’ issue via email, online chatting tools and phones (inbound and outbound)
    Providing answers and solutions to the customers in a professional manner
    Responding promptly and effectively to incoming customer calls, chats and emails
    Ensuring that more complex customer issues are followed up and resolved in a timely manner
    Developing customer relationships by maintaining contact at an appropriate level
    Ensuring feedback on recurring customer issues is given to the Team Leader

    Qualifications

    Diploma/ Degree in Customer Service or any related field
    A minimum of 2 years’ experience in a similar role or contact centre environment
    Strong organisational skills, with a proven track record of working under pressure and tight deadlines
    Excellent communication, problem solving and interpersonal skills
    A proven team player with a can do attitude.
    Flexible approach to working in a dynamic and often hectic environment

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  • Research & Compliance Officer

    Research & Compliance Officer

    Job Description
    They are seeking to recruit a motivated and self-driven professional to fill in the following position in their Nairobi office:                                     
    Reporting to the Operations Manager, this position will be responsible for planning, directing, and coordinating activities in the organization by ensuring compliance with ethical or regulatory standards. Performing internal audits on the effectiveness of compliance policies, submitting compliance reports and serving as a liaison between management and personnel.
    Job Duties

    Ensuring manufacturing and all production processes are done in compliance to the company SOP and GMP
    Ensuring documentation of all manufacturing processes are done correctly and appropriately as per GMP
    Taking part in the writing and revision of Batch Manufacturing records, Standard Operating Procedures and other related documents
    Liaising with specific regulatory bodies, including Pharmacy and Poisons Board (PPB), Pest Control Products Board (PCPB), Kenya Bureau of Standards, State Department of Veterinary services, NEMA
    Developing and maintaining relationships with Key Opinion Leaders – including Government Departments, Regulatory Bodies, Standards Authorities
    Playing key role in issues management e.g. product recalls, product related issues & complaints
    Drafting, monitoring & training on OSH matters within the company.
    Assisting in undertaking the OSH Audits and reporting on non-compliance issues

     Qualifications

    Good understanding of regulatory environment and registration procedures in Kenya.
    Understanding of the processes involved with the following Institutions is desirable: KEBS, KIPI, NEMA, Pharmacy & Poisons Board, Pest Control Products Board
    Knowledge of cGMP, ISO practices and standards is desirable.
    Good communication, presentation and report writing skills.
    Adaptability
    Detail oriented
    Problem solving and Critical Thinking Skills
    Team player with a track record of delivering results
    Decision-Making skills

  • Stores & Logistics Team Leader

    Stores & Logistics Team Leader

    The Stores and Logistics Team Leader will be responsible for overseeing production processes and coordinating stores operations whilst collaborating with other departments to ensure attainment of the company expectations and objectives. The position will be reporting to the Chief Operations Officer.
    Job Accountabilities

    Designing and implementing strategies to effectively manage stores, logistics and production functions
    Planning of production work for effective delivery of production orders
    Generating and submitting reports such as on dispatch, pending orders, logistics
    Coordinating dispatch and delivery logistics by establishing the appropriate route plans
    Ensuring overall coordination of the stores and production staff to ensure proper utilization of work time
    Doing periodical inspections of the stores, reporting on damaged items and taking appropriate actions
    Undertaking stock takes and conducting stock reconciliations whilst reporting on the same to the relevant authorities

    Qualifications

    A minimum of a Bachelor’s Degree in Supply Chain Management or a related field
    A Post Graduate Certification in Procurement or Supply Chain Management such as CIPS
    At least five (5) years experience in a similar or a related role
    Product knowledge in the hospitality industry
    Knowledge in quality management systems and related legislation such as OSHA, NEMA
    Proven team leadership skills

  • Business Development Consultant

    Business Development Consultant

    Job Responsibilities

    Formulating and executing marketing strategies to achieve increased market share and revenues
    Developing and implementing the company’s growing distributions strategy
    Steering market research and intelligence to ensure effective market and product positioning
    Establishing and maintaining good corporate and client relations with all business partners and stakeholders
    Promoting of Oracle MICROS products to achieve sales targets and growth
    Carrying out duties assigned and maintaining progress reports on ongoing assignments or projects
    Travelling may be required
    Being self-motivated and driven to carry out the mentioned duties effectively and efficiently with minimal supervision
    Being a brand ambassador and ensure that the Company’s image is always reflected in a positive light
    Attending all in-house training scheduled to enhance self-performance

    Qualifications

    A bachelor’s degree in Business related field from a recognised university
    At least 2 years working experience in a similar role
    Excellent Communication skills, both oral and written
    Problem solving and Critical Thinking Skills
    Team player with a track record of delivering results
    IT Knowledge and background is an added advantage

  • ICT Industry Sales Manager

    ICT Industry Sales Manager

    Reporting to the Chief Executive Officer, the Sales Manager will be responsible of accomplishing of sales activities by researching and developing opportunities and plans. The position will also be responsible for implementing the sales plans, managing sales staff and providing leadership towards the achievement of maximum profitability and growth in line with company vision and values.
    Job Accountabilities

    Developing business plans and appropriate sales strategies to ensure the attainment of company sales goals and profitability, including timely collection of accounts receivables
    Managing sales staff, maintaining communication in the sales team and ensuring good performance
    Developing appropriate sales incentive schemes to encourage and sustain a culture of high performance
    Monitoring sales performance closely and provide timely feedback to senior management regarding performance
    Assisting Sales Executives in preparation of proposals and presentations
    Ensuring sales targets are attained and sales expenses are contained within the budget
    Maintaining contact with all clients in the market area to ensure high levels of client satisfaction
    Sustaining rapport with key accounts
    Ensure that all Sales staff adhere to company policies, procedures and code of business conduct and ethics at all times

    Qualifications

    A minimum of a Degree in Business, IT or other relevant field
    At least 5 years’ experience in sales with 3 years in a senior sales position
    Excellent skills in communication, presentation, business reporting and competitive proposal writing and
    negotiation will be an added advantage

  • Business Development Executive

    Business Development Executive

    Job Description
    The Business Development Executive will be responsible for ensuring the company achieves its sales targets.
    Accountabilities

    Responsible for selling solutions to businesses e.g. supermarkets, restaurants, hotels, etc.
    Engaging with businesses to create awareness on how the various products work
    Preparing proposals for potentials customers and developing agreements
    Looking for new businesses or expanding the clientele base for the company and identifying new sales lead
    Preparing of presentations and sales displays to businesses about the products
    Developing and implement the company’s growing distributions strategy
    Establishing and maintaining good corporate and client relations with all customers/businesses
    Carrying out duties assigned and maintaining progress reports on ongoing assignments and projects

    Job Qualifications

    A good work ethic
    Degree/Diploma in Business related field
    At least 2 years’ experience in business development
    Experience in the retail industry will be an added advantage
    Excellent communication skills
    Problem solving and critical thinking skills
    Team player with a track record of delivering results
    Good customer service and public relations skills

  • Training & Development Manager Branch Manager

    Training & Development Manager Branch Manager

    Reporting to the General Manager, HR and General Affairs, the Training and Development Manager will be responsible for the development and implementation of a training and development strategy that ensures the availability of key competencies at all positions and successful implementation of the business strategy for improved sales and market share.
    Job Accountabilities

    Developing and implementing training and development strategy to help the business in the achievement of its overall vision
    Preparing training budget and submit for review and approval to ensure timely allocation of funds required for the implementation of the training strategy
    Developing training and development policies and procedures and preparing training reports
    Developing a competency framework that captures all the competencies required at all levels to successfully deliver the business strategy across all the franchises
    Monitor and control the training budget through price negotiations to ensure cost efficiency
    Coordinating training needs analysis to develop training and development programmes that are aligned with the business strategy
    Preparing the annual training plan for staff members for both technical and soft skills development for improved service delivery
    Coordinating the evaluation of instructors’ performance as well as the effectiveness of the training programmes implemented and ensure appropriate steps are taken to address gaps identified

    Qualifications

    Bachelor’s degree in Business Management or any related field
    Higher National Diploma in Human Resource Management
    5 years of experience in training and development with 2 years’ experience in management
    Excellent report writing, presentation and communication skills
    Good technical and behavioral skills

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