Company Address: Address 3rd Floor, Liaison House, State House Avenue, Nairobi, Kenya

  • Housekeeping Steward – CySuites Apartment Hotel

    Housekeeping Steward – CySuites Apartment Hotel

    RESPONSIBILITIES

    Maintain all cleaning equipment, supplies, and products; ensure safe and sanitary storage and care of products
    Perform general sweeping, scrubbing, and mopping of hardwood, laminate, or tiled floors as needed
    In charge of vacuuming equipment; vacuum and clean carpets and perform further treatments such as shampoo or stain-removal as needed
    Dispose of trash from bins and containers
    Dust and polish furniture and room accessories as needed
    Scrub sinks, basins, bathtubs, showers, and toilets in private and public bathrooms
    Change linens and gather used linens such as sheets or towels for laundering
    Clean windows, glass surfaces, mirrors, and counters as needed
    Keep all public spaces neat and tidy
    Report repairs and replacements needed when encountered
    Manage and account for any inventory and items issued to the them
    Conduct monthly and regular stock takes of all items in the rooms of operation
    Provide high standards of cleanliness in rooms
    Getting feedback from guests regarding their experience and communicate the feedback to the relevant parties..
    Any other duties as may be assigned from time to time

    REQUIREMENTS

    Diploma or a Certificate in Hotel and Institutional Housekeeping and Laundry or equivalent
    A minimum of 2 years’ relevant experience
    Highly motivated and target driven individuals with relevant work experience
    Work planning and organization skills
    Communication and interpersonal skills
    Safety and hygiene awareness
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    Apply via :

    n.com

  • Client Services Assistant Internship

    Client Services Assistant Internship

    RESPONSIBILITIES

    Effectively handle clients calls, queries and emails
    Build strong relationship management and integration with other business units across the company for efficient services delivery to clients
    Identifying opportunities to improve current processes to be at par with the changing client requirements
    Handling clients complaints and ensuring that they have been resolved.
    Keep all relevant clients’ records and contact details.
    Acting as the lead in providing an integrated approach across different business units to ensure effective customer service
    Prepare various reports for senior management.
    Any other duties as may be assigned from time to time.

    REQUIREMENTS

    Must have achieved at least a Minimum B+ Grade in high school
    A Bachelors Undergraduate Degree; Second Class Honours (upper division)
    Working knowledge in Microsoft Office (Word, PowerPoint, and Excel)
    Demonstrated attention to detail, accuracy, and ability to follow data entry/department standards
    Excellent communication and relationship building skills
    Ability to carry out assigned tasks to completion with minimal directions
    Keen organization and problem solving skills, which support and enable sound decision making

    Apply via :

    n.com

  • Hotel Operations Supervisor – Cysuites Apartment Hotel 


            

            
            Cashier – Cysuites Apartment Hotel

    Hotel Operations Supervisor – Cysuites Apartment Hotel Cashier – Cysuites Apartment Hotel

    RESPONSIBILITIES

    Assist management with the supervision of all aspects of running the hotel, working with department heads, suppliers and stakeholders
    Supervise to ensure the hotel premises are in operative condition having met all safety regulations, health, legal and licensing requirements
    Attend and contribute to regular operations team meetings to discuss operational matters, sales targets, guest experience feedback, restaurant feedback and any staff issues
    Prepare, copy, and distribute reports to management as required.
    Supervise all hotel projects and liase with contractors for their timely completion.
    Work with departmental heads to investigate and handle complaints, disturbances, emergencies, etc. Anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
    Work with housekeeping to ensure all areas of the apartments are functioning to paramount standards (e.g. cleanliness, bathroom cleanliness, outdoor cleanliness and conditions and functionality)
    Supervise maintenance and ensure regular maintenance of all equipment in the Hotel and ensure they are in good working condition
    Coordinate with department managers when necessary to ensure optimal functioning of the hotel. Closely monitor departmental overheads/ expenditures and keep them within allowable cost margins
    Any other duties that may be assigned from time to time

    REQUIREMENTS

    Degree or Diploma in Hospitality Management or any other related field.
    Minimum 3 years of relevant work experience
    Computer literacy and proficiency in use of the Hotel Information Management Systems and Revenue Management Systems desired.
    Excellent revenue management skills with experience of budgets, P&L’s and forecasting.
    Must have exceptional communication skills.
    Must have excellent customer relations and people management skills.
    Must be able to work well under pressure and under minimum supervision.
    Must have conflict resolution skills to keep guests happy and to help guarantee their continued patronage

    Closing Date:   July 18th, 2023

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    Use the link(s) below to apply on company website.  

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  • Tours and Travel Coordinator

    Tours and Travel Coordinator

    RESPONSIBILITIES

    Research and develop unique itineraries that will suit both the local and international clientele and identify emerging opportunities in the travel industry
    Create relationships with Tour operator/partners such as hotels, airlines, travel agencies (local & international), corporates and secure contract rates in the industry through various contract negotiations
    Ability to develop with competitive costings for different customized packages for clients in a quick manner to close leads
    Continuously explore and identify new business opportunities (retail & corporate tour and travel bookings) to grow the business
    Responsible for coordinating tour operations with the various parties such as hotels, drivers and other partners to deliver client expectations
    Track customer experience and ensure customer satisfaction in every itinerary that is sold by Cytravel Africa
    Develop daily, weekly and monthly travel reports as required by the business
    Responsible for growing followers on social media platforms, regularly updating the Cytravel Africa website to attract new leads to the business
    Track all leads generated; responding to them on calls, emails to achieve sales targets and managing clients’ accounts
    Develop monthly Cytravel Africa Travel bulletin, blogpage; and become a leader in travel vlogging
    Identify opportunities to market Cytravel Africa such as Travel Expos and Travel fairs
    Will be expected to have thorough knowledge of the East African tourism product & designing of international itineraries and costing; while doing competitor research
    Responsible to keeping the Cytravel Africa compliant with regulations requirement such as TRA licensing; and set up the required systems for travel management
    Research on travel bodies Cytravel Africa should join as a member and for travel ratings
    Any other duties assigned to you

    REQUIREMENTS

    Bachelor’s degree or diploma in tourism/tours & travel management;
    At least 2 years travel management experience; (experience in liaising with international travel agents/partners will be an added advantage)
    Diploma in IATA ( IATA certified) with a minimum of 6 months of experience in tickets booking
    Experience in using tour reservations systems and flight booking systems e.g. Amadeus
    Good interpersonal and communication skills, both writing and verbal, with keen attention to detail
    Must be reliable and able to work in a fast paced environment under pressure to meet deliverables
    Excellent planning and organizational skills and a team player
    Required to have good knowledge of digital marketing, networking and prospecting skills

    LEARNING OPPORTUNITIES

    Research and develop unique itineraries that will suit both the local and international clientele and identify emerging opportunities in the travel industry
    Create relationships with Tour operator/partners such as hotels, airlines, travel agencies (local & international)

    Apply via :

    n.com

  • Head of Catering & Hospitality – CySuites College of Hospitality

    Head of Catering & Hospitality – CySuites College of Hospitality

    RESPONSIBILITIES

    Overall coordinator for the college of hospitality
    Ensure the review and development of training curricula and coordinate the effective management of all academic and training programs;
    Ensure that appropriate College policies and procedures are in place, applied and monitored, including those related to financial and staff management, health and safety, safeguarding, and equality and diversity;
    Consult widely and communicate effectively with staff, students and stakeholders to ensure that the College follows best practice in all matters relating to education;
    Be conversant with relevant provisions in the constitution and other laws and regulations that relate to education and teacher Professionalism;
    Ensure the College fulfills its legal, statutory and regulatory requirements from government, regulatory bodies and funding partners;
    Develop annual college work plans, budgets and timely reports on financial management of the college’s funds;
    Implement proper and clear marketing strategies to ensure continued recruitment of new students within the set targets;
    Participate and collaborate with other training institutions and stakeholders in establishing mentoring and internship opportunities for the students;
    To represent the College, both externally and internally as appropriate;
    Any other duties as may be prescribed from time to time.

    REQUIREMENTS

    Must have attained a minimum Grade of B+ in KCSE and be a holder of a Bachelor’s Degree or equivalent qualification from a recognized University
    Must have at least two (2) years of Academic, Administrative and Research experience in a recognized Tertiary Institution;
    Have an excellent understanding of current trends in College education and training in Kenya and globally, and a broad awareness of the factors and conditions shaping the development of tertiary education;
    Ability to probe for, analyze and synthesize information, as well as express ideas clearly, both verbally and in writing;
    Should demonstrate the ability to grow, support and develop young talents;
    Personal qualities of integrity, credibility, self-driven attitude towards work, and commitment to the mission of the college.

    Apply via :

    n.com

  • Restaurant Supervisor – Cysuites Apartment Hotel 


            

            
            Caretaker

    Restaurant Supervisor – Cysuites Apartment Hotel Caretaker

    RESPONSIBILITIES

    Receive and respond to guest reviews & feedback. Attend to guest complains and ensure high level of guest satisfaction is attained
    Oversee the dining area, supervises food and beverage service staff in accordance with operating policies. Making sure restaurant is clean and set ready for service.
    Make sure waiters are well groomed before start of every shift
    Has a good knowledge of menu and presentation standards. Be able to follow on orders from the bar and kitchen
    Ensure the restaurant checklist is properly filled and submitted
    Manage and assign duties to the restaurant and bar staff
    Record all transactions, prepare and share daily sales reports. Manage restaurant margins and costs within the budgets
    Manage costs and ensure they are in line with sales without compromising quality
    Manage the department in an entrepreneurial manner, looking for opportunities to generate more business at all times. Ensure sales are driven to the department’s full potential and budgets are adhered to.
    Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members. Train and ensure growth of Internal talents.
    Manage restaurant stock and inventory. Ensure the stocks are tallied on a daily basis.
    Any other duties that may be assigned from time to time.

    REQUIREMENTS

    Must have achieved atleast a C+ or equivalent in highschool
    Must have a certificate in hotel management or its equivalent
    Should be a team player
    Should be able to multitask
    Should be able to work on weekends and night shifts
    Minimum of 3 years experience, preferably in a 4 or 5 star hotel

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    Use the link(s) below to apply on company website.  

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  • Tours and Travel Internship

    Tours and Travel Internship

    RESPONSIBILITIES

    Anticipate and plan for upcoming student placements and make the necessary arrangements and recommendations
    Organize student orientations and hospital orientations with the placement director
    Identify health facilities for medical student placements
    Negotiate with health facility managers and superintendents for EA student placements
    Liaise with the operations manager to ensure adequate living space and accommodation for the students
    Recommend and supervise any remodeling and installation work at EA residences
    Identify potential suppliers for transportation and other services in consultation with the operations manager
    Organize community involvement activities that will promote EA CSR efforts for visiting students
    Efficiently manage student itineraries and arrange for timely airport transfers and other local transportation as needed
    Identify potential suppliers for transportation and other services in consultation with the operations manager
    Organize community involvement activities that will promote EA CSR efforts for visiting students
    Efficiently manage student itineraries and arrange for timely airport transfers and other local transportation as needed
    In coordination with the operations manager supervise all support staff and make staffing recommendations as needed
    Explore and identify new tourism business opportunities and coordinate tourism activities
    Leads generation and sales
    Any other duties assigned by the supervisor

    REQUIREMENTS

    Bachelor’s Degree in Tours and Travel, Communications, PR or related field
    Critical thinking skills and the ability to exercise good judgment and solve problems quickly and effectively.
    Ability to work with minimum supervision.
    Excellent verbal, written, and interpersonal skills.
    Sufficient computing skills (Ms. Office suite).
    Photography skills will be an added advantage.
    Must be willing to work long and odd hours including Sundays.
    Reside in either Nairobi or Mombasa.
    Covid-19 vaccination certificate

    Apply via :

    n.com

  • Investments Analyst Internship 


            

            
            IT Intern

    Investments Analyst Internship IT Intern

    Responsibilities

    Conducting fundamental company & investment opportunity research and analysis, in Real Estate, Private Equity, Structured Products, Equities & Fixed Income
    Financial modelling and data analysis
    Analysing historical and projected financial statements & investment data
    Authoring original investments research
    Preparing written reports and verbal presentations
    Conducting country, industry and capital markets research
    Participating in the evaluation, formulation and implementation of investment strategies
    Contributing in investment meetings and review sessions
    Conduct industry and customer analyses on behalf of the Investment and business development teams
    Work with clients to develop a financial plan as the basis of providing sound financial advice
    Prepare the relevant presentations for events
    Comply with all corporate policies and procedures
    Thought leadership and article writing.
    Any other duties as may be prescribed from time to time

    Requirements

    The ideal candidate should have a minimum Bachelor’s Degree, Upper Second Class Honours or equivalent
    Minimum of a B+ in KCSE or equivalent
    Sufficient progress towards professional qualifications in finance/investments e.g. CIFA/CFA or be a registered student and actively pursuing the CFA, CIFA, CPA or CAIA qualifications
    Excellent analytical skills and quantitative ability
    Ability to handle multiple tasks simultaneously, with great accuracy, organization, attention to detail and follow-through
    Ability to carry out assigned projects to completion with minimal directions
    Ability to synthesize information from multiple sources and distill the most important takeaways to guide next steps

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Brand and Digital Marketing Internship

    Brand and Digital Marketing Internship

    RESPONSIBILITIES

    Research and develop skills in digital marketing & strategies optimization with a Cytonn centric approach.
    Develop digital marketing strategy, gather requirements, create requirements document and launch campaigns.
    Monitor & analyse data from online programs to optimize strategies through the customer lifecycle.
    Work across teams to create appealing and effective campaigns, communicating effective marketing concepts through articulate copy, design and metrics.
    Manage and execute various tests and campaigns via marketing tools across digital.
    Liaise with digital agencies and other related digital material vendors.
    Collaborate with internal teams to create content for digital platforms.
    Develop content strategies – video scrips, blog content, social media content and campaigns content & execute.
    Manage the firm’s social media platforms.
    Any other duties as may be assigned from time to time

    REQUIREMENTS

    KCSE grade B+ and above
    Graduated or will graduate with at least a second class upper honours from university
    Knowledge of split testing methodologies in marketing with excellent reporting capabilities.
    Ability to research best practices, report on competitive activities, deliver strategic recommendations and implement appropriately.
    A highly self-driven individual with creative thinking skills and high energy.
    Sound familiarity with audio recording, videotaping, editing and digitizing raw footage.
    Proficiency with analogue & digital editing systems and general production.
    Outstanding capabilities on working on multiple assignments simultaneously.
    Demonstrate leadership qualities and be committed to succeeding in a team context.
    Demonstrate passion for social media usage, management and learning.
    Proven verbal, written and presentation communication skills.
    Basic knowledge of HTML and web editing is a plus.
    Any duty that might be signed from time to time

    Apply via :

    n.com

  • Investments Analyst Internship

    Investments Analyst Internship

    RESPONSIBILITIES

    Conducting fundamental company & investment opportunity research and analysis, in Real Estate, Private Equity, Structured Products, Equities & Fixed Income
    Financial modelling and data analysis
    Analysing historical and projected financial statements & investment data
    Authoring original investments research
    Preparing written reports and verbal presentations
    Conducting country, industry and capital markets research
    Participating in the evaluation, formulation and implementation of investment strategies
    Contributing in investment meetings and review sessions
    Conduct industry and customer analyses on behalf of the Investment and business development teams
    Work with clients to develop a financial plan as the basis of providing sound financial advice
    Prepare the relevant presentations for events
    Comply with all corporate policies and procedures
    Thought leadership and article writing.
    Any other duties as may be prescribed from time to time

    REQUIREMENTS

    The ideal candidate should have a minimum Bachelor’s Degree, Upper Second Class Honours or equivalent
    Minimum of a B+ in KCSE or equivalent
    Sufficient progress towards professional qualifications in finance/investments e.g. CIFA/CFA or be a registered student and actively pursuing the CFA, CIFA, CPA or CAIA qualifications
    Excellent analytical skills and quantitative ability
    Ability to handle multiple tasks simultaneously, with great accuracy, organization, attention to detail and follow-through
    Ability to carry out assigned projects to completion with minimal directions
    Ability to synthesize information from multiple sources and distill the most important takeaways to guide next steps

    Apply via :

    n.com