Company Address: Address 3rd Floor, Liaison House, State House Avenue, Nairobi, Kenya

  • Housekeeping Supervisor – CySuites Apartment Hotel

    Housekeeping Supervisor – CySuites Apartment Hotel

    He/ She will be responsible for overseeing the day to day Housekeeping and Laundry operations, supervising the Housekeeping and laundry team members while ensuring that cleanliness and service standards are met in the guest rooms and public areas, and that the inhouse laundry operates efficiently.
    RESPONSIBILITIES

    The key responsibility will be to lead the team of Housekeeping staff to ensure that the interior of the establishment, furniture, fitting and fixtures are clean, tidy and maintained to the highest standards of cleanliness and hygiene. He / she will work closely with the rest of the team members to ensure that guest expectations are exceeded.
    Implement housekeeping performance standards and other specifications in line with best practice and ensure compliance to such standards by the housekeeping team
    Implement standard operating procedures, review and initiate remedial action as and where needed
    Stay abreast of developments and trends in housekeeping and make recommendation for cost saving and service improvement initiatives
    Requisition of cleaning materials, agents and guest supplies and continually monitor and control the usage
    Report faults and/or repairs which require attention from Maintenance department and follow up to ensure appropriate timely repairs are undertaken
    Plan, organise, allocate and co-ordinate the work of the Housekeeping team
    Carry out monthly stock takes, explain variances and file stock sheets
    Report lost items to management and carry out first level of investigations
    Coordinate timely repairs and maintenance
    Generate and file laundry summaries and housekeepers daily room report
    Resolve customer complaints expeditiously reporting and escalating as necessary
    Continually assess the competence of the team and offer coaching, support and training as needed
    Any other duties that may be assigned from time to time

    REQUIREMENTS

    Diploma or a Certificate in Hotel and Institutional Housekeeping and Laundry or equivalent
    3 years experience in a housekeeping role
    Ms Office Computer Skills
    Work planning, organization skills and attention to detail
    Safety and hygiene awareness
    Customer service, communication and interpersonal skills
    Covid-19 vaccination certificate

    Apply via :

    n.com

  • Internal Audit and Compliance Coordinator

    Internal Audit and Compliance Coordinator

    Reporting to the Audit Risk and Compliance Committee and administratively to the CEO, the Internal Audit Analyst will be responsible for conducting and coordinating audits and reviews in accordance with accepted professional auditing standards. The successful candidate will provide operational and strategic direction, and oversight on the internal audit functions.
    The successful shall be committed to an employment contract with 3 months notice period incase either party wishes to separate.
    RESPONSIBILITIES

    Coordinate the Group’s audit, risk and compliance functions
    Serves as the Internal Audit Lead, performing professional internal audit work as a key component of the corporate governance structure;
    Perform independent, objective assurance and consulting engagements designed to add value and improve Cytonn’s operations,
    Review and advise on the Group’s risks management process,
    Providing assurance on the adequacy of existing Group internal controls
    Monitoring departmental budgets and development and implementation of departmental policies and procedures
    Reporting on the Internal audit findings to the management, board and other stakeholders
    Supervision of Internal Audit staff including reviewing work done,
    Pursuing professional development opportunities, including internal and external training and professional association memberships and share information gained with colleagues
    Maintain organizational and professional ethical standards and work independently with extensive latitude for initiative and independent judgment
    Performing any other related work as assigned by the Management and/or the Audit, Risk and Compliance committee/Board

    REQUIREMENTS

    Bachelor’s degree in B.Com or any other business related degree, with a minimum Second Upper degree class;
    Membership to professional bodies (ICPAK/IIA) highly desirable,
    Professional qualification: Certified Public Accountant (CPA K) and/or Certified Internal Auditor (CIA) and/or ACCA,
    Minimum of B+ in KCSE,
    Results oriented and ability to meet strict deadlines,
    Good analytical and problem solving skills,
    High level of independence and integrity,
    Excellent interpersonal and communication skills,
    Possess exemplary report writing skills,
    At least 3 years audit experience,
    MBA or CISA will be added advantage.
    Covid-19 vaccination certificate

    Apply via :

    n.com

  • Human Resource and Administration Intern

    Human Resource and Administration Intern

    RESPONSIBILITIES

    Ensure all staff files are up to date;
    Monitor the Leave System;
    Assist in the development of various HR manuals, processes, policies and their adjacent forms;
    Co-ordinate/Administrate the various recruitment tasks from advertising up until onboarding the successful candidates;
    Co-ordinate staff insurance records and act as a liaison with the insurance company / broker;
    Oversee staff, subsistence, travel and associated cost management; Communicate to staff on general staff matters;
    Enter data into the database or HR system for maintaining accurate records;
    Maintain and developing the filing system of personnel;
    Assist in administering staff benefits, programs, and events.
    Make professional decisions in a fast-paced environment
    Ensure that the products and supplies are high quality
    Acting as a liaison between the project team and Administration/Finance Unit or any other support support department
    Contract Management
    Logistics management and office support work
    Generation of reports and tracking of HR and administration work
    Any other duties as maybe assigned from time to time

    REQUIREMENTS

    Must have achieved at least a B+ of equivalent in high school;
    Graduated or will graduate with at least a second class upper honors from university;
    Demonstrate leadership qualities;
    Be committed to succeeding in a team context;
    Excellent communication, influencing and interpersonal skills;
    High levels of energy and enthusiasm and ability to work long hours and under pressure to deliver timely solutions/deliverables.
    Covid-19 vaccination certificate

    Apply via :

    n.com

  • Legal Assistant

    Legal Assistant

    The company is looking to employ an energetic, passionate, creative and hardworking individual looking to join the team as a Legal Assistant. 
    RESPONSIBILITIES

    Advising on all matters regarding the law; including the interpretation, impact and effect of the relevant laws and general conditions affecting various areas of the company’s operations;
    Assisting in the co-ordination of legal due diligence, documentation and closing of transactions;
    Developing and carrying out Compliance checks on all facets of Law affecting the business;
    Designing commercial and legal solutions that lead to effective corporate structures;
    Developing and maintaining various policies, procedures and registers whilst carrying out other corporate secretarial functions;
    Negotiating, drafting and reviewing legal documents and contracts;
    Liaising with external lawyers on conduct of court matters
    Attending Court on behalf of the Business when required to
    Any other duties as may be assigned from time to time

    REQUIREMENTS

    A Second Class Degree in Law (LL. B) from a recognized University;
    A recently admitted advocate of the High Court of Kenya with good standing;
    Must have attained a B- and above in O levels/ high school;
    At least 1-year experience in a busy law firm or company;
    Knowledge, relevant practice and understanding of the corporate, commercial investments, real estate and financial markets (including tax), and the respective Laws and regulations;
    Creative, commercial legal thinking and appreciation of the business aspects in their application of the law;
    Ability to pro-actively and creatively manage potential legal issues;
    A team player willing to learn, adapt and work with minimum supervision;
    Excellent organisation, administration, communication, influencing and interpersonal skills;
    High levels of energy and enthusiasm and ability to work long hours and under pressure; and
    High level of analytical and problem-solving skills.
    Covid-19 vaccination certificate

    Apply via :

    n.com

  • Finance Assistant – CySuites Apartment Hotel

    Finance Assistant – CySuites Apartment Hotel

    RESPONSIBILITIES

    Preparing and executing payments
    Keeping records and filing of transactions and relevant documentation
    Assisting in daily, weekly and monthly treasury operations and track key treasury operational benchmarks
    Ensuring compliance with taxation and any other financial statutory requirements including filing and payment of ,Catering levy,VAT and WHT among others
    Assisting with accurate and timely posting of documents of original entry into the accounting system
    Preparing and maintaining all the books of accounts. This includes assisting with month end closing processes and general journal entries
    Assisting internal and external auditors by providing financial information as may be required
    Preparing internal and external hospitality reports
    Performing regular review of financial data recorded in the system
    Performing various reconciliations including bank, related party, supplier and customer reconciliations
    Following up on receivables and sharing daily receivables report
    Any other duties as may be assigned from time to time

    REQUIREMENTS

    A Bachelors Degree in Finance/Accounting or business related course with a minimum of second class honors, upper division
    At least 1 year experience in Hospitality
    A minimum of B+ in KCSE
    Professional qualification in accounting field or actively pursuing such qualifications
    Strong IT skills in Microsoft Office Packages
    Excellent data analytical skills
    Ability to handle multiple tasks simultaneously, with great precision and accuracy
    Organization, attention to details and follow-through
    Ability to carry out assigned projects to completion
    Strong verbal and written communication skills
    High levels of integrity and accountability
    Covid-19 vaccination certificate

    Apply via :

    n.com

  • Front Office and Accommodation Supervisor

    Front Office and Accommodation Supervisor

    CySuites is looking for an hardworking and passionate individual to work as a Front office and acommodation supervisor handling supervisory roles in front office,accomodation ,laundry and general maintenance of the serviced apartment hotel
    RESPONSIBILITIES

    Welcoming and motivating guests, handle complains and ensure customer satisfaction and loyalty
    Participate in recruitment, training, management and motivating the team in order to provide a high standard of service for customers.
    Supervises the management of debtors, group and individual guest invoicing and cash operations.
    Prepare monthly and daily revenue report and circulate to all HOD’s.
    Prepare room revenue and occupancy forecast
    Makes sure that the hotel’s pricing policy and sales pitches are duly applied in order to optimise REVPAR
    Ensures that guest documentation and information is available and up-to-date.
    Manage and supervise outsourced housekeeping staff, laundry, front office and maintenance teams
    Manage stocks and inventories and order supplies according to the budget
    Ensure that apartments and public areas are kept clean and free from hazards.
    Ensure maintenance and repairs of rooms is done on time and any guest complain on maintenance is fixed on time
    Up selling, Room Revenue management and ensuring that the pricing policy and internal audit procedures are duly applied
    Any other duties as shall be assigned from time to time

    REQUIREMENTS

    A degree, diploma in Hospitality related field
    Showing Initiative, Problem Solving, Staff Training, Team Leading.
    Passion in hospitality industry and willingness to pursue a career in hotel management
    Covid-19 vaccination certificate
    At least 3 years’ experience in a busy hotel or hospitality sector
    A person of high integrity and high moral standards

    Apply via :

    n.com

  • Client Services Interns – Day & Night Shift 

Investments Journalism Internship

    Client Services Interns – Day & Night Shift Investments Journalism Internship

    RESPONSIBILITIES

    Effectively handle clients calls, queries and emails
    Build strong relationship management and integration with other business units across the company for efficient services delivery to clients
    Identifying opportunities to improve current processes to be at par with the changing client requirements
    Handling clients complaints and ensuring that they have been resolved.
    Keep all relevant clients’ records and contact details.
    Handling client and leads assignments within the service-level agreement (SLA) timelines
    Handling client trainings, client events and client site visits
    Ensure proper recording of all transactions including: client’s contributions, withdrawals, rollovers and any corporate actions
    Drive efficiency by spearheading automation processes and enhance internal systems for communication within the department
    Follow up on clients’ overdue payments by sending payment reminders
    Ensure timely issuance of business confirmations to clients
    Ensuring proper Know Your Client (KYC) is done on all onboardings
    Any other duties as may be assigned from time to time

    REQUIREMENTS

    Must have achieved at least a Minimum C
    Must hold a diploma qualification.
    Ability to work on a day and night shift
    Working knowledge in Microsoft Office (Word, PowerPoint, and Excel)
    Demonstrated attention to detail, accuracy, and ability to follow data entry/department standards
    Excellent communication and relationship building skills
    Ability to carry out assigned tasks to completion with minimal directions
    Covid-19 vaccination certificate

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    Use the link(s) below to apply on company website.  

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  • Front Office Agent – Cysuites Apartment Hotel

    Front Office Agent – Cysuites Apartment Hotel

    RESPONSIBILITIES

    Welcoming Guest, registering the guest, Check in process orienting the guest through the apartment and Check out process.
    Organizing airport pick up and drop off services, showing the guest around the property, Carrying luggage to and from the room.
    Answering incoming calls, Directing calls to guest room, to suppliers and other departments through switchboard, Guest wake up call services, receiving and giving messages to guest, departments or individual
    Counter checking guest accounts, confirming room status, running night audit, preparing reports and sending to respective department/Parties.
    Participate in room inventory for expected arrival rooms and inspection during the departure.
    Respond to guest reviews where needed. Receive guest feedback, attend to guest complains and ensure guest satisfactions are met and exceeded.
    Computes all guest billings, accurately post charges to guest rooms and house accounts
    Handling pool and gym clients.
    Assists in pre-registration and blocking of rooms for reservations.
    Use proper mail, package, and message handling procedures and record
    Communicate services and amenities of the hotel to guests.
    Any other duty that maybe assigned from time to time

    REQUIREMENTS

    Diploma/Certificate in Front Office or any other related course from a reputable institution
    A minimum of 1+ proven experience as a front desk agent in a 3* to 5* hospitality establishment
    Personable when dealing with guests
    Professional phone demeanor
    Excellent customer service skills
    Must be flexible to cover all shifts ( both day and night shifts)
    Strong attention to detail with high levels of integrity
    Ability to multitask
    Familiarity with IDS PMS software is preferred but not a must
    Covid-19 vaccination certificate

    Apply via :

    n.com

  • Finance Interns – Attachment

    Finance Interns – Attachment

    Under the Cytonn Young Leaders Program, the successful candidates will undergo a rigorous 12 week training, aimed at equipping them with practical and competitive skills in the company’s various areas of operations. The candidates will be exposed to challenging yet fulfilling career options with an emphasis on leadership, critical thinking and problem solving skills. 
    RESPONSIBILITIES

    Preparing and posting of invoices and payments
    Keeping records and filing of transactions and relevant documentation
    Assisting in daily, weekly and monthly treasury operations and track key treasury operational benchmarks
    Assisting with documenting the accounting process to capture the SPVs business model.
    Preparing and maintaining all the books of accounts. This includes assisting with month end closing processes and general journal entries
    Ensuring compliance with taxation and any other financial statutory requirements including filing and payment of NHIF, PAYE, NSSF, HELB,VAT and WHT among others
    Assisting internal and external auditors by providing financial information as may be required
    Assisting in financial reporting and providing analysis for the management accounts.
    Reconciling the intercompany balances between the entities in the company.
    Any other duties as may be assigned from time to time

    REQUIREMENTS

    A Bachelors Degree in Finance/Accounting or business related course with a minimum of second class honors, upper division
    A minimum of B+ in KCSE
    Professional qualification in accounting field or actively pursuing such qualifications
    Strong IT skills in Microsoft Office Packages
    Excellent data analytical skills
    Ability to handle multiple tasks simultaneously, with great precision and accuracy
    Organization, attention to details and follow-through
    Ability to carry out assigned projects to completion
    Strong verbal and written communication skills
    Covid -19 vaccination certificate

    Apply via :

    n.com

  • Legal Officer

    Legal Officer

    RESPONSIBILITIES

    Assisting in the co-ordination of legal due diligence, documentation and closing of transactions;
    Negotiating, drafting and reviewing legal documents and contracts;
    Advising on all matters regarding the law; especially on changes in law in civil & commercial litigation;
    Consulting with Clients and opposing Counsel and to develop and maintain good client relationship skills, gaining clients’ confidence and that of other professionals;
    Attending court, Arbitrations, proceedings before Tribunals, Mediations, etc.;
    File Management and Court Diary Management;
    To be able to show a track record of achieving their fee targets and time targets and that the targets are appropriate for their position and level of qualification;
    To be strategic and commercially aware and be fully familiar with the firm’s current strategy. Be able to have knowledgeable discussion about the market the firm operates in, the threats and opportunities the department faces and the future plans for the Department and their role in those plans;
    Attract additional business from new and existing clients;
    Attend internal training and external training as and when required, as well as offer legal trainings to clients as and when required;
    Any other duties as may be assigned from time to time.

    REQUIREMENTS

    A Second Class Degree in Law (LL. B) from a recognized University;
    Admitted as an Advocate of the High Court with not less than one (1) year post admission experience in a busy Law Firm;
    Must have attained a B- and above in O levels/ high school;
    At least 1-year experience in a busy law firm or company;
    Knowledge, relevant practice and understanding in Litigation, Conveyancing, Arbitration and Commercial, and the respective Laws and regulations;
    Creative, commercial legal thinking and appreciation of the business aspects in their application of the law;
    Ability to pro-actively and creatively manage potential legal issues;
    A team player willing to learn, adapt and work with minimum supervision;
    Excellent organisation, administration, communication, influencing and interpersonal skills;
    High levels of energy and enthusiasm and ability to work long hours and under pressure; and
    High level of analytical and problem-solving skills.
    Covid-19 vaccination certificate

    Apply via :

    n.com