Company Address: Address 2nd Floor, The Avenue Building – Office No. 2 Behind City Mall, off Mombasa Malindi road.
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Digital Call Center Agent
About the job Being the primary Customer Care Representative at Yehu Microfinance Services Limited, the role is responsible for providing service request support and feedback to our clients in a manner that their needs are met efficiently. This entails being the focal point of contact for our customers, handling their inquiries, addressing service concerns, and…
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Operations Officer
Responsibilities Operations Strategy and Business Leadership: Develop annual plans and budgets in collaboration with branch managers. Conduct competition and market analysis for informed decision-making. Create business growth strategies for acquiring new clients and expanding services. Ensure delivery of the Customer Value Proposition. Human Resource Management and Development: Implement the Yehu Employee Value Proposition for staff…
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Operations Officer
Responsibilities Operations Strategy and Business Leadership: Develop annual plans and budgets in collaboration with branch managers. Conduct competition and market analysis for informed decision-making. Create business growth strategies for acquiring new clients and expanding services. Ensure delivery of the Customer Value Proposition. Human Resource Management and Development: Implement the Yehu Employee Value Proposition for staff…
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Assistant Internal Auditor
Key Specific Responsibilities. Perform organization-wide risk assessments to identify significant risks or exposure related to internal controls or compliance with YMSL’s policies and procedures, laws and regulatory requirements, efficiency of operations, and accuracy of financial reporting. Provide feedback and recommendations on business risks and improving operational efficiencies and processes where appropriate. Ensure methodical documentation of…
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Operations Officer
Responsibilities Operations Strategy and Business Leadership: Develop annual plans and budgets in collaboration with branch managers. Conduct competition and market analysis for informed decision-making. Create business growth strategies for acquiring new clients and expanding services. Ensure delivery of the Customer Value Proposition. Human Resource Management and Development: Implement the Yehu Employee Value Proposition for staff…
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Human Resource Officer
Responsibilities Develop and implement HR strategies and initiatives aligned with the overall business strategy, Management of employee relations by addressing demands, grievances or other issues, Manage the recruitment and selection process, Support current and future business needs through the development, engagement, motivation and preservation of human capital, Develop and monitor overall HR strategies, systems, tactics…
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Legal Officer
Key Specific Responsibilities Handle all internal legal administrative tasks and advising the organization on legal matters that may arise in its operations. Liaise with the organization consultants such as advocates and auditors on legal matters. Proactivity in taking initiative for developing, implementing, and reviewing legal policies and procedures to ensure that they are in accord…