Company Address: Address 1st floor, Avenue Plaza, Nyali – Mombasa, Kenya
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Customer Care Intern
What you will do: Representing Watu Driving School Ltd and implementing the organization’s Customer Care plan within the assigned mandate Ensuring all onboarded clients are fully registered – T&C signed & Pdl/ Endorsement booked on NTSA system and promptly updating the same on the client database Manage inbound and outbound client calls on different aspects…
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Territory Manager Warehouse Manager
What you will do: Coordinate all recovery operations in the assigned territory as aligned with recovery targets Leverage on available data on territory performance as per all performance metrics to identify risk areas Advice on difficult repossession cases to support closure Maintain the Repossession List at acceptable level by ensuring that the Recovery Managers assign …
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Territory Manager Warehouse Manager
What you will do: Coordinate all recovery operations in the assigned territory as aligned with recovery targets Leverage on available data on territory performance as per all performance metrics to identify risk areas Advice on difficult repossession cases to support closure Maintain the Repossession List at acceptable level by ensuring that the Recovery Managers assign …
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Customer Care Intern
What you will do: Representing Watu Driving School Ltd and implementing the organization’s Customer Care plan within the assigned mandate Ensuring all onboarded clients are fully registered – T&C signed & Pdl/ Endorsement booked on NTSA system and promptly updating the same on the client database Manage inbound and outbound client calls on different aspects…
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Product Manager, Strategic Partnerships (Payments)
What you will do: As a Product Partnerships Manager (PPM), your role will be crucial in identifying, developing, and nurturing strategic alliances that drive growth and innovation for Watu. This position requires a deep understanding of our industry, excellent relationship-building skills, and the ability to negotiate and close deals that create value for both parties.…
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Dealership Relations Officer
Key Responsibilities: Cultivate good relationship(s) with the assigned car dealership(s) in your territory and create a viable environment to facilitate and/or promote the uptake/sale of Watu Gari’s car financing product to potential clients visiting the dealership Build collaborative partnerships with the Field Sales & Marketing teams (from Watu Gari and the assigned dealerships) to participate…
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Human Resource Business Partner
Strategic HR Planning: Collaborate with the Head of HR and business leaders to understand business objectives and needs. Analyzing and aligning business needs with functional objectives and HR strategy. Play a critical role in aligning HR strategies, programs and initiatives with the overall business strategy to support organizational goals. Proposing, developing, analyzing and implementing HR…
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Process Analyst
Role purpose: Empower operating teams by driving efficiency, ensuring accountability and operational integrity. You will create new processes and systems as well as improve existing ones. The ideal candidate is a well-rounded, data-driven business person who excels in data analysis, project management, stakeholder management, and communication. Key Responsibilities: Achieve deep understanding of business needs and processes…
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Compliance and Investigation Officer
Job purpose: Responsible for internal investigations and Watu Compliance Program designing, implementing, maintaining and communicating. What you will do: Conduct and supervise Internal Investigations as per Watu Standards Analyze investigations key metrics and trend and prepare appropriate reports Identify and present to the management investigation learnings, implement remedial actions and conduct retaliation checks Act as…