Jobs Kenya

Company Address: Address 15 Gem Lane, Kileleshwa, Nairobi

  • Monitoring, Evaluation and Learning (MEL) Manager

    Monitoring, Evaluation and Learning (MEL) Manager

    Your Charge:

    To lead the monitoring, evaluation and learning functions in Living Goods Kenya working hand in hand with the Global Office and Performance, Evidence and Insights shared services to strengthen Kenya programs performance and to generate local insights and evidence.

    Monitoring and Evaluation

    Oversee the implementation of the country monitoring and evaluation plan in alignment with organization plan
    In collaboration with analysts provide comprehensive progress reports on all Kenya programs
    Collaborate with teams to develop and implement Kenya project specific MEL plans
    Collaborate with the Global MEL team in designing KPIs and targets for LG Kenya programs.
    Provide technical input into funding proposals for Kenya

    Evaluations Research

    Support the Global Research Manager with local context and technical review into LG Kenya’s evaluations, research and experiments initiatives (study designs, methodology and field implementation of surveys)
    Implement Kenya-based research/evaluation initiatives undertaken by external consultants including obtaining necessary ethical approvals.
    Initiate and execute operations research initiatives based on Kenya program needs.

    Data Quality Control

    Oversee the implementation of Quality Control (QC) strategies, tools and processes ensuring adherence to to QC Standard Operating Procedures (SOPs) and working hand in hand with service delivery teams for PDSA cycle to be adopted.
    Oversee QC reporting, ensuring quality and timely dissemination to LG-Kenya management and service delivery teams. QC reports to include data analytics, gap identification and key recommendations
    Coordinate periodic surveys, data verification processes, data analysis and customer satisfaction feedback mechanisms

    Learning

    Design and compilation of key lessons learned and best practices emanating from field implementation and research initiatives.
    Represent LG at national and international fora including technical working groups, communities of practice, conferences, workshops and meetings.

    Management

    Lead, supervise, mentor and coach the country MEL team to enhance their capacity to deliver effectively. – Identify appropriate capacity building initiatives and opportunities for the team and build team effectiveness.

    Minimum Qualifications:

    A first degree in M&E, Public health, epidemiology, statistics or a related field.
    A postgraduate degree in a relevant discipline would be an added advantage and/or professional certification in MEL or project management.
    At least 7-9 years of work experience with 1-3 years at managerial level

    Professional Certifications/Qualifications:

    Specialization and/or professional certification in Monitoring and Evaluation

    Key Competency Requirements:

    Strong analytical and critical thinking skills with the ability to provide guidance on MEL solutions
    Clearly understands operational strategy and objectives and linkages to organizational strategy.
    Manages programs/projects to ensure all team members are fully deployed and skills are matched to the project requirements.
    Strong management orientation and high levels of integrity.
    Thinks several steps ahead to anticipate likely outcomes and decide on the best course of action.
    Ability to communicate both inside and outside the organisation and make formal presentation.

    Apply via :

    livinggoods.applytojob.com

  • Health Trainer

    Health Trainer

    Job Purpose
    To build the capacity (content development, training, periodic refresher trainings) of CHVs and LG Staff to deliver high quality healthcare in the community.
    Roles and Responsibilities

    Prepare and review technical module trainings on ICCM, EMNCH, FP, HIVST and Immunization.
    Prepare workflow content for the development of smart health app.
    Execute high quality trainings on ICCM, EMNCH, FP, HIVST and immunization.
    Execute high quality trainings on android applications.
    Provide ongoing training to new and existing LG staff on key health topics keeping abreast of new health information and changing health trends.
    Sensitization and training to government personnel on the LG model and scope of service.
    Organize and deliver monthly refresher trainings for LG staff and CHVs.
    Conduct field spot checks, through supportive supervision and check-in sessions after ICCM trainings.
    Ensure quality of interventions are current in line with national and international updated guidelines.
    Support monthly in-services for CHVs.
    Preparation of activity budgets and requisition of training materials.
    Coordination of human resource (LG and government personnel) during certifications.
    Synchronizing training activities against other departmental activities.
    Trainings Evaluation, report writing and dissemination.
    Provide key recommendations and action points.
    Participates in MoH and partner meetings for guideline development, planning meetings, donor and implementing partner meetings, program and technical workshops and seminars.  
    Support design and development on LG job aids, diagnostic and treatment tools/workflows.

    Job Competencies (Knowledge, Experience and Attributes / Skills).
    Academic Qualifications

    Degree or Diploma in Public Health or a related field.

    Work experience required.

    Minimum of (1) year relevant experience for degree holders and (2) years relevant experience for diploma holders.

    Competencies/Attributes:

    Learns from experience and applies what is learned to new situations.
    Plans, prioritizes, breaks down tasks accordingly.
    Supports in Program/projects in data analysis, collation of information, reporting etc.
    Supervisory skills and high levels of integrity.
    Ability to communicate and share information verbally and in writing.

    Apply via :

    livinggoods.applytojob.com

  • ERP Consultant – Digital Health

    ERP Consultant – Digital Health

    The opportunity 
    mHealth is the biggest health transformation of our lifetime. All around the globe, mobile phones are making a difference between life and death. They allow families to call for medical help in emergencies, help rural pharmacists locate lifesaving drugs during stockouts, and enable health workers to track potential pandemics. In developing countries, mobile phones have also transformed community health at the grassroots level. 
    We have created digital tools, fine-tuned them, and used them to equip over 9000 Community Health Workers and hundreds of supervisors to deliver high-impact, low-cost community health services. Our true value is our unique ability to connect and act as the integrator of the various essential components of a community health ecosystem together to make it functional and more importantly, performance-based, and impact-driven by leveraging digital and data to augment decision-making.
    We are looking for someone who can: 
    Key Responsibilities:

    Help users in resolving ERP and CRM issues.
    Project Management. Technical representation of the ERP and CRM in Steering Committee meetings. 
    Project Management. Monitoring of Schedule, Cost, Scope of business systems.
    Maintaining and updating data in the ERP and CRM system.
    Providing technical leadership for CRM, ERP, and integrated systems. 
    Creating training materials for new hires.
    Maintain vendor relations and collaboration. 
    Identifying opportunities for improving business processes and best practice. 

    Deliverables

    Determining ERP needs via consultation, business process analysis, and observations.
    Identify gaps in the ERP/CRM functionality. Recommend effective solutions, design any customizations or extensions for gaps identified.
    Overseeing the planning, development and integration of ERP and CRM systems
    Managing the functionality of new ERP systems, as well as upgrades and modifications to current systems
    Documenting ERP processes and preparing deployment progress updates.
    Tracking, analyzing, and resolving issues with ERP and CRM systems.
    Taking budgetary responsibility for the systems rollout and preparing reporting packages for the steering committee
    Communicating with management on schedules, delays, and work changes for ERP projects
    Providing ERP end-user training and technical support. Planning & managing change across the organization to ensure a gradual adoption of the new system.
    Keeping informed of the latest ERP developments, upgrades, and offerings.
    Participate in competency building activities and internal trainings.

    Qualifications 

    Bachelor’s degree in business administration, Computer Science, or related field.
    ERP consultant with years of industry knowledge, ERP business process and implementation capabilities that will listen to business needs and provide proper support / solution.
    Minimum 5+ years’ experience in complex ERP project implementation including experience managing ERP implementations with a strong emphasis on MS Dynamics solutions.
     PMP certification or ERP equivalent project management certification preferred.
    Strong leadership and communication skills.
     Ability to manage multiple projects and prioritize tasks effectively.
    Knowledge of ERP and CRM systems and implementation methodologies.
    Knowledge of project management tools and software.
    Extensive knowledge of ERP development tools, and coding languages. Experience managing cross-functional teams.
    Strong analytical and problem-solving skills.
    Strong attention to detail.
    Ability to work independently and in a team environment.
    Ability to work under pressure and manage tight deadlines.

    Apply via :

    livinggoods.applytojob.com

  • Manager Data Analytics Research Assistants

    Manager Data Analytics Research Assistants

    Purpose of role:

    The Global Manager Data Analytics for LG plays a crucial role in driving performance, evaluating impact, and providing strategic recommendations to enhance CHW performance and overall program effectiveness across Global Living Goods operations. The Global Manager Data Analytics is responsible for overseeing the development and implementation of workflows for analysis to provide valuable insights on Community Health Worker (CHW) performance. This includes analyzing sales trends, product performance, health performance, and conducting CHW incentive analysis. They review Quality Control data to produce regular reports on LG’s performance.

    Key Responsibilities:
    You will be tasked with the following:

    Development and implementation of analysis workflows: Oversees the development and implementation of workflows for analyzing CHW performance. They design and implement processes to gather data and conduct comprehensive analysis, providing insights into the performance of CHWs.
    Reviewing and backstopping reports: Reviews and provides support for weekly, monthly, and quarterly reports on health performance and CHW incentive analysis. They ensure the accuracy and quality of these reports, supporting program teams in utilizing the insights generated.
    Supporting the Global Senior Manager Data Science and Analytics: Collaborates with the Global Senior Manager Data Science and Analytics in developing and managing workflows. They provide support in leveraging data and insights to drive program performance and make informed decisions.
    Modeling and simulation of operational experiments: Utilizes machine learning algorithms and statistical modeling techniques to simulate and analyze operational experiments. This enables the assessment of new approaches and provides insights and recommendations to enhance performance across Global Living Goods operations.
    Utilizing statistical and data visualization tools: Applies statistical and data visualization tools to analyze data and identify trends, patterns, and insights. They use these tools to inform program design, implementation, and evaluation, facilitating evidence-based decision-making.

    Qualifications & Experience Required

    Master’s degree in computer science, Information Technology, or any other technology related degree.

    Professional Qualifications / Membership in professional bodies

    Certification in SQL, Statistical programming languages
    Essential in Statistical Programming using R or Python and Advanced Excel).
    SQL/MYSQL/PostgreSQL/ NoSQL
    General IT Skills

    Experience:

    13+ years of professional work experience in the capacity of  data analyst and  admin roles for a medium to large organization with multiple offices is essential.
    05+ years professional experience of team management in a data function which is supporting an organization with offices in different locations is essential.

    Competencies & Attributes:

    Hands-on experience of leading and implementing of Program Reporting, Support Operation, Quality Control Analysis  and General  Management .

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  • Global Grants and Compliance Manager Global Senior Manager- Accounting Services Manager, Software Quality Assurance Senior Manager, Data Engineering and Architecture Senior Manager, Product Management Internal Auditor Senior Manager – Digital Transformation

    Global Grants and Compliance Manager Global Senior Manager- Accounting Services Manager, Software Quality Assurance Senior Manager, Data Engineering and Architecture Senior Manager, Product Management Internal Auditor Senior Manager – Digital Transformation

    Purpose of role:
    The Global Grants and Compliance Manager focuses on driving end-to-end grants management and reporting processes, working in collaboration with other Grants and Compliance staff, Business Development and Program Operations to produce high-quality and timely donor reporting, and conducting staff capacity building on grants and reporting. The Global Grants and Compliance Manager will be responsible for providing program and support teams with general grants management support and advice on donor compliance and LG policy & regulations to ensure grants are implemented on track, on time, and on budget while adhering to funding and reporting requirements from grant inception to close.
    Key Responsibilities:
    Grant Management and Compliance:    

    Ensure grants or contracts are well administered and that program and support teams are fully informed of relevant donor compliance regulations and LG procedures to support on-track, on-time, and on-budget implementation.
    Coordinate regular grant monitoring, using appropriate grant management tools and through facilitation and support of regular and timely Grant Review, Opening, and Closing Meetings.

    Oversee comprehensive information management and filing system, ensuring donor contractual documents, reports, and key correspondences are consistently and frequently filed.
    Maintain a broad and deep understanding of relevant donor policies, regulations, and procedures.
    Provide support to the Director of Compliance and Grants, Director of Financial Planning and Analysis, Country Heads of Finance and Administration, BD team, and Project Managers in liaison or representation to donors, and tracking key donor correspondence.

    Ensure effective channels of internal and external communications relating to grants are established and respected, confirming senior management and technical leads understand donor communication protocols and provide copies of correspondence for files.
    Proactively identify compliance risks throughout the portfolio and advise programs, support teams, and senior management on necessary actions.
    Liaise with the GET, Project Managers, and BD teams about specific compliance issues, clearly communicating issues to relevant colleagues.
    Study all proposed sub-contract and sub-grant agreements and applications to ensure compliance with the terms of contract and grant agreements between Living Goods and its donors/funders.

    Collaborate with financial analysis, planning, and program teams to ensure that key processes and systems are in place to manage grant risk assessments, donor financial compliance, and reporting management processes.

    Budget Management:

    Ensure compliance with approved program/project budgets and spending policies, and initiate improved policies and systems regarding spending guidelines, cost allocation, and annual planning.
    Lead program and finance staff in grant revisions, modifications, no-cost extensions, or budget realignments.
    Collaborates with program staff in the development and input into comprehensive annual program budgets incorporating funding from restricted / loosely restricted funding sources.
    Assist with the development and maintenance of organizational indirect cost rate.
    Ensures grants and contract budgets are aligned with institutional budgets and forecasts.

    Reporting:         

    Manage all external reporting to ensure timely delivery of high-quality reports which meet donor and LG requirements, coordinating closely with program and finance managers and coordinators.
    Ensure quality information management related to reporting by overseeing the regular maintenance of grant files, reporting calendars, and updating of internal LG documentation and Grant Management Tools.
    In concert with the finance team, assist program technical leads and operations staff with understanding the reporting and other compliance requirements on their grants.

    Sub-award management and Administration:    

    Development, maintenance, and updates to the Grant and Contracts manual, tools, templates, policies, SOPs, and guidance documents for sub-award management and administration
    Oversee sub-award due diligence and monitoring procedures to ensure donor compliance in line with LG internal policies and donor regulations.
    Develops, and reviews sub-award templates and tools, prepares assessments, monitoring plans, and takes corrective actions.
    Reviews sub-award modifications and provide expert advice to Program/Project staff on sub-award-related matters.
    Collaborate with Program/Project staff on sub-recipient/subcontract monitoring of deliverables, invoices, compliance with regulations, as well as terms and conditions.
    Advises program/project staff on matters related to preparation, administration, and closeout of grants and sub-awards.
    Oversees maintenance and timeline updates to the program sub-award tracker and regulatory reporting requirements.
    Coordination, planning, and execution of annual audits from sub-awardees.
    Participate in the assessment and induction of new partners/sub-awardees.
    Facilitate partner/sub-awardee institutional capacity strengthening plans to ensure effective, efficient implementation of projects.

    Capacity Building:          

    Conduct ongoing capacity strengthening of staff in report writing, editing, and critical analysis.
    Provide capacity building for grants management, spending tracking, and compliance staff.
    Support training to program staff related to LG and donor regulations and processes for visibility and communications.

    Qualifications & Experience Required
    Required Experience & Qualifications:

    Bachelor’s degree in business management, Finance, Accounting, or a related field with at least 12 years of relevant work experience (5 of which should be at the supervisory level).
    A Master’s degree will be an added advantage with at least 13 years of relevant work experience with at least 5 years of Leadership/Management experience.
    Excellent skills in analysis, and training.
    Proven skills in project management, documentation, and project budget management
    Excellent networking and relationship-building abilities for effective collaboration with other functions.
    Grants management experience within INGOs.

    Professional Qualifications / Membership in professional bodies

    CPA, CA, ACCA, or equivalent preferred.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Global Grants and Compliance Manager Global Senior Manager- Accounting Services Manager, Software Quality Assurance Senior Manager, Data Engineering and Architecture Senior Manager, Product Management Internal Auditor Senior Manager – Digital Transformation

    Global Grants and Compliance Manager Global Senior Manager- Accounting Services Manager, Software Quality Assurance Senior Manager, Data Engineering and Architecture Senior Manager, Product Management Internal Auditor Senior Manager – Digital Transformation

    Purpose of role:

    The Global Grants and Compliance Manager focuses on driving end-to-end grants management and reporting processes, working in collaboration with other Grants and Compliance staff, Business Development and Program Operations to produce high-quality and timely donor reporting, and conducting staff capacity building on grants and reporting. The Global Grants and Compliance Manager will be responsible for providing program and support teams with general grants management support and advice on donor compliance and LG policy & regulations to ensure grants are implemented on track, on time, and on budget while adhering to funding and reporting requirements from grant inception to close.

    Key Responsibilities:

    Grant Management and Compliance:    

    Ensure grants or contracts are well administered and that program and support teams are fully informed of relevant donor compliance regulations and LG procedures to support on-track, on-time, and on-budget implementation.
    Coordinate regular grant monitoring, using appropriate grant management tools and through facilitation and support of regular and timely Grant Review, Opening, and Closing Meetings.

    Oversee comprehensive information management and filing system, ensuring donor contractual documents, reports, and key correspondences are consistently and frequently filed.
    Maintain a broad and deep understanding of relevant donor policies, regulations, and procedures.
    Provide support to the Director of Compliance and Grants, Director of Financial Planning and Analysis, Country Heads of Finance and Administration, BD team, and Project Managers in liaison or representation to donors, and tracking key donor correspondence.

    Ensure effective channels of internal and external communications relating to grants are established and respected, confirming senior management and technical leads understand donor communication protocols and provide copies of correspondence for files.
    Proactively identify compliance risks throughout the portfolio and advise programs, support teams, and senior management on necessary actions.
    Liaise with the GET, Project Managers, and BD teams about specific compliance issues, clearly communicating issues to relevant colleagues.
    Study all proposed sub-contract and sub-grant agreements and applications to ensure compliance with the terms of contract and grant agreements between Living Goods and its donors/funders.

    Collaborate with financial analysis, planning, and program teams to ensure that key processes and systems are in place to manage grant risk assessments, donor financial compliance, and reporting management processes.

    Budget Management:

    Ensure compliance with approved program/project budgets and spending policies, and initiate improved policies and systems regarding spending guidelines, cost allocation, and annual planning.
    Lead program and finance staff in grant revisions, modifications, no-cost extensions, or budget realignments.
    Collaborates with program staff in the development and input into comprehensive annual program budgets incorporating funding from restricted / loosely restricted funding sources.
    Assist with the development and maintenance of organizational indirect cost rate.
    Ensures grants and contract budgets are aligned with institutional budgets and forecasts.

    Reporting:         

    Manage all external reporting to ensure timely delivery of high-quality reports which meet donor and LG requirements, coordinating closely with program and finance managers and coordinators.
    Ensure quality information management related to reporting by overseeing the regular maintenance of grant files, reporting calendars, and updating of internal LG documentation and Grant Management Tools.
    In concert with the finance team, assist program technical leads and operations staff with understanding the reporting and other compliance requirements on their grants.

    Sub-award management and Administration:    

    Development, maintenance, and updates to the Grant and Contracts manual, tools, templates, policies, SOPs, and guidance documents for sub-award management and administration
    Oversee sub-award due diligence and monitoring procedures to ensure donor compliance in line with LG internal policies and donor regulations.
    Develops, and reviews sub-award templates and tools, prepares assessments, monitoring plans, and takes corrective actions.
    Reviews sub-award modifications and provide expert advice to Program/Project staff on sub-award-related matters.
    Collaborate with Program/Project staff on sub-recipient/subcontract monitoring of deliverables, invoices, compliance with regulations, as well as terms and conditions.
    Advises program/project staff on matters related to preparation, administration, and closeout of grants and sub-awards.
    Oversees maintenance and timeline updates to the program sub-award tracker and regulatory reporting requirements.
    Coordination, planning, and execution of annual audits from sub-awardees.
    Participate in the assessment and induction of new partners/sub-awardees.
    Facilitate partner/sub-awardee institutional capacity strengthening plans to ensure effective, efficient implementation of projects.

    Capacity Building:          

    Conduct ongoing capacity strengthening of staff in report writing, editing, and critical analysis.
    Provide capacity building for grants management, spending tracking, and compliance staff.
    Support training to program staff related to LG and donor regulations and processes for visibility and communications.

    Qualifications & Experience Required

    Required Experience & Qualifications:

    Bachelor’s degree in business management, Finance, Accounting, or a related field with at least 12 years of relevant work experience (5 of which should be at the supervisory level).
    A Master’s degree will be an added advantage with at least 13 years of relevant work experience with at least 5 years of Leadership/Management experience.
    Excellent skills in analysis, and training.
    Proven skills in project management, documentation, and project budget management
    Excellent networking and relationship-building abilities for effective collaboration with other functions.
    Grants management experience within INGOs.

    Professional Qualifications / Membership in professional bodies

    CPA, CA, ACCA, or equivalent preferred.

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    Use the link(s) below to apply on company website.  

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  • Executive Assistant to the CEO Global Senior Manager- Accounting Services Internal Auditor

    Executive Assistant to the CEO Global Senior Manager- Accounting Services Internal Auditor

    Key Responsibilities

    Administrative support: Manage the CEO’s diary and appointment schedule by planning and scheduling meetings, conferences, and teleconferences, and organize complex travel agendas. Provide administrative support to the leadership team. Process the CEO’s expenses and other administrative items.
    Office management:  Ensure that the Global office has all that is required for seamless operations.  Partner with the P&C team to implement and maintain workplace policies as necessary.  Provide general support to the CEO’s visitors and help create a positive, friendly office environment.
    Meeting and Events Management: Responsible for the seamless coordination of Board meetings and Global Executive Team meetings. Plans, coordinates, and executes virtual and physical Global Office all-team meetings, team building sessions, executive team retreats, and other events as needed.
    Design documents: Develop and edit attractive memos, briefing papers, and presentations.
    Performance tracking: Trends/insights analysis with inputs from the Global leadership team to support the overall delivery of work plans.
    Internal communication: Working closely with the CEO and in collaboration with the Group Communications team, play a key role in internal communication. Ensures communication from the CEO is dispatched on time, takes notes during meetings, and that responses to varied audiences are met.
    Organize information: Develop and maintain document management (physical and digital filing and retrieval system). Suggest efficient ways to run the Kenya Global office and troubleshoot malfunctions.
    Board Support and Liaison: Act as a primary point of contact and liaison between the executive team and the Board of Directors, ensuring smooth communication and information flow.

    Education, Experience, Technical skills, and attributes:

    Background. Undergraduate. 3+ years in a fast-paced working environment. Experience working in a consulting organization or similar environment handling multiple projects and clients. Background relevant to the operations of Living Goods gained in either the private, public, or NGO sectors.
    Analytical skills: An analytical mindset.
    Communication & Influencing: Experienced at preparing communication materials (PowerPoint, Word documents, email correspondence that meets Board-level standards) and effectively sharing these – both verbally and in writing in English.  
    Planning and Organizational skills:  People can rely on you because you can develop the engine that runs the Global CEO office. You will keep the leadership team true to governance routines and are good at keeping calendars and timelines.  You keep a tight ship and up-to-date to-do lists. You like to get the details right.
    Collaboration and team effectiveness: Build team effectiveness and work collaboratively in a Global team environment.
    People and info junkie:  Once you join an organization you become a sponge, soaking up information quickly.  You enjoy getting to learn the inner workings of an organization and meeting and getting to know employees at all levels. 
    Discretion:  You are a consummate professional.  You have an intuitive feel for sensitive situations, and you respect confidentiality.
    Multitasks: You’re able to juggle multiple tasks at once while ‘staying calm and carrying on. You think strategically, handle ambiguity and work well in a multicultural environment.
    Bilingual in French is a plus.

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  • Culture and Internal Communications Manager Digital Outreach Officer

    Culture and Internal Communications Manager Digital Outreach Officer

    Top Accountabilities:

    Design and execute an internal communication strategy and plan that drives employee engagement and helps build a vibrant culture of collaboration at Living Goods: Working closely with the Director of Org Design and Effectiveness and the Communications team, you will define a purposeful and creative approach that will promote connectivity among staff across the organization, drive bottom-up and top-down communications, and enable clarity and consistency around change management.
    Increase staff understanding of our organizational direction and priorities for our people. Publish information that all staff needs to know, and support consistent country communication in our countries of operation. Lead the organization of regular lunch and learns and other staff events or forums.
    Maximize digital tools and virtual events to engage staff across the organization. As we have a decentralized structure with staff operating in different countries and time zones, we seek a digital strategist who will maximize communications vehicles and tactics that create connection, bottom-up opportunities for feedback, and better clarity about organizational initiatives.
    Drive culture and positive energy: You will take ownership of helping to enhance company culture and making employees feel appreciated and celebrated and will work to execute key tactics intended to drive diversity, equity, and inclusion, and strengthen understanding of core organizational values.  You will develop a mechanism to monitor and report on DEI KPIs and targets for various teams across the organization.
    Change management. You will work cross-functionally across multiple teams—in close partnership with the People & Culture, Communications, and Global Executive/Country Leadership teams—to ensure organizational initiatives and projects are successfully communicated to employees and stakeholders on a timely basis and through multiple channels.
    Strengthen our employer brand. You will champion staff engagement forums that amplify employee stories and experiences to drive improved internal branding and drive recruitment on our website, by inspiring applicants by the people who drive our work.
    Internal messaging: Develop and author a variety of internal and executive communications including internal newsletters, presentations, announcements, and blogs to be delivered across a variety of communications channels, including the articulation of policies, performance management cycles, and other org-wide initiatives managed through the People and Culture department.
    Internal communications consultancy services: Act as the focal point for receiving and handling requests for internal-facing communications needs, including the review, editing, and production of products targeting internal audiences. This includes the editing of presentations for select internal meetings, photography for internal events, and editing of other documents targeting internal audiences, among others.

    Qualifications & Experience Required

    Qualifications:

    Bachelor’s degree is required. Advanced degree (MA/MBA) preferred. Communications or related training is desirable. Bilingual French is not required but will be an added advantage.

    Experience:

    6-8 years of professional experience with an emphasis on communications, culture & employee engagement within a multinational environment or international non-profit.
    Strong expertise with digital communications tools to drive engagement; basic formatting and design skills with the Adobe Creative Suite, Canva and Mailchimp are a plus but not required.
    Demonstrated experience in developing content and campaigns for employee audiences.
    Proven track record of successfully managing medium-to-large scale employee projects, particularly around change management.
    You have a commitment to diversity and inclusion and experience working in a decentralized, matrixed structure. Experience successfully leading DEI and/or change management initiatives preferred.
    Strong messaging communications experience: You can write and tailor content for specific audiences that demonstrates a deep understanding of messaging, positioning, and stakeholder needs.
    Organized and creative, you’re able to easily adapt and change directions quickly when needed and can resiliently work well in a challenging environment.
    Sense of humor and easygoing personality a strong plus.
    Bilingual in French is a plus.

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  • Senior Manager – Digital Transformation

    Senior Manager – Digital Transformation

    Your charge?

    Reporting to the Chief Digital Health Officer you will provide ownership for the overall design, implementation and management of org-wide digital systems, tools and platforms required for driving effective internal effectiveness. You will oversee a wide range of systems including but not limited to an internal ERP system, access, and security controls for Microsoft platforms, Office365 and EMS E5 including Intune, Defender (O365, Endpoint, and Identity), Azure Active Directory P2, Azure Information Protection and Governance, OneDrive, Teams, and Share-point.
    While working closely with the CDHO you will be responsible for design, deployment, and appropriate adoption of internal IT roadmaps and workplans to ensure choice of fit for purpose digital tools that deliver maximum value for the organization.
    As part of the Digital Health Leadership Team, you will develop and implement IT strategic plans aligned with the LG’s goals and objectives which includes identifying and prioritizing technology initiatives to support organizational growth and operational efficiency. Through your expertise you will provide guidance on emerging technologies and industry trends.
    You will be a leader with overall ownership on management of a team of technical project manager/s and System Administration team – you will provide the team with day-to-day management as well as support their long-term career growth plans in-line with the organizational needs. You will set and drive adoption of necessary structures and processes required to ensure the Digital Transformation sub-function delivers its mandate effectively.
    Responsible for organizational wide IT assets security including determining the right technologies, development of all IS governance and security policies, knowledge, and right skillsets to work with all LG technologies so that security delivery is current, procedurally documented, and in compliance with organization standard as well as alignment with ISO 27001 and NIST CSF security controls across all the LG offices.
    As part of the Digital Health Leadership Team, you will be responsible for driving cross-functional workplans including building alignment with key internal and external stakeholders during the lifecycle of digital transformation projects like organizational wide Cyber security, IS risk management framework and security awareness programs. You will also work closely with compliance and internal audits functions to determine necessary risk management and training programs.

    Key duties and Responsibilities:

    Day to day management of the entire digital transformation team that includes – technical project manager, system and security administration team and system engineers.
    Oversee the day-to-day IT operations including infrastructure, networks, services, systems, and applications.
    Design and drive overall structural and processes- set-up and drive progressive improvements of centralized Digital transformation workplan and well thought approaches within the organization.
    Coaching and mentorship to the Digital transformation including supporting the team to define their technical growth and offering recommendations on soft skills growth.
    Management, guidance and oversight of all administration and security configurations by the System Administrators, tech partners, auditors, and any other relevant stakeholders.
    Implement and maintain IT policies, procedures, and standards to ensure compliance and best practice.
    Identification of required technologies and development of implementation roadmaps including training plans for all LG staffs to ensure that overall org-wide IT security mitigates all cyber risks and sufficiently protects critical organizational IT information.
    Establish and maintain strong relationships with external vendors, ensuring effective service delivery and value for money.
    Collaborate with cross-functional teams and business stakeholders to understand their technology needs and provide appropriate solutions.
    Manage IT budgeting, forecasting, and procurement processes, optimizing resource allocation and cost-effectiveness.
    Ensuring timely and sufficient resourcing from System Administration to drive all necessary fraud and cyber-attacks investigations.
    Supporting internal finance, compliance, and any other business/program leaders in drafting appropriate key messaging regarding such incidents and investigations
    Ensuring resourcing from Systems and Security teams to drive timely and accurate response on all forensic, internal, and external audits.
    Ownership of drafting and contextualizing management reports including final audit scores, overall IS risk ratings and post audits recommendations.

    Requirements

    Bachelors in computer science, Information Technology, or any other Technology related Degree
    8+ years total post education working experience preferably in a large multi-national organization.
    4-5 years of hands-on technical experience as an implementation engineer in various technology projects.
    4 years supervisory / managerial level in a busy and dynamic technology environment with experience of coaching and guiding technical engineering teams.
    Professional certification in various technology platforms and System and Security Administration and governance.
    ERP system and security governance certification are highly desirable – CISSP, CISSM, CISM
    Desirable Security Technical certifications: Cloud services architect, such as Azure, AWS, Google, CCNA, CompTIA certifications, relevant Microsoft Administration and Security certification tracks.

    Compensation

    A competitive salary and benefits package commensurate with experience including health insurance and annual performance bonus pay opportunity. This is an opportunity to be your best while making lives better for those in need.

    Apply via :

    livinggoods.applytojob.com

  • Manager – System and Security Administrator

    Manager – System and Security Administrator

    Key Responsibilities

    You will be tasked with the following:

    Lead the evolution and implementation of the Internal IT Roadmap for LG to provide for a secure, safe and highly productive IT environment for LG staff across the various offices.
    Provide ownership for the overall management of administration of access and security controls for Microsoft platforms – Office365 and EMS E5 including Intune, Defender (O365, Endpoint, and Identity), Azure Active Directory P2, Azure Information Protection and Governance, OneDrive, Teams, and Share-point and all other platforms as per the signed off organizational governance controls.
    Overall ownership and management of the global system administration team and setting up all necessary system administration structures and processes to ensure internal IT support to staff across various LG offices and branches on software and hardware aspects (laptops, emails, connectivity, etc.) including institutionalizing and refining the helpdesk structure for internal IT troubleshooting (L1, L2, etc.). This would also include ownership of day-to-day operational management of the system admin function.
    Responsible for organizational wide IT assets security including determining the right technologies, development of all IS governance and security policies, knowledge, and right skillsets to work with all LG technologies and digital system so that security delivery is current, procedurally documented, and in compliance with organization standard as well as alignment with ISO 27001 and NIST CSF security controls.
    Responsible for driving organizational wide Cyber security, IS risk management framework and security awareness program including working closely with compliance and internal audits to determine necessary risk management and training programs.
    Coaching and overall mentorship to the System Admin team with specific focus on technical growth recommendations and management skillsets.
    Ownership for management and oversight of all administration and security configurations by the System Administrators, tech partners, auditors, and any other relevant stakeholders.
    Identification of required technologies and development of implementation roadmaps including training plans for all LG staffs to ensure that overall org-wide IT security mitigates all cyber risks and sufficiently protects critical organizational IT information.
    Ensuring timely and sufficient resourcing from System Administration to drive all necessary fraud and cyber-attacks investigations.
    Working closely with the Senior Manager (DT) to ensure adequate resourcing for timely and accurate response on all forensic, internal, and external IT audits.
    Supporting the Senior Manager (DT) with the drafting of management reports including final audit scores, overall IS risk ratings and post audits recommendations.

    Qualifications & Experience Required

    Bachelor’s degree in computer science, Information Technology, or any other technology related degree.

    Professional Qualifications / Membership In Professional Bodies

    Professional certification in System and Security Administration and governance.
    Essential security governance certification: must have successfully completed at least two out of CISSP, CISSM and CISM certifications.
    Desirable security technical certifications: CCNA, CompTIA certifications, relevant Microsoft Administration and Security certification tracks.

    Experience

    06+ years of professional work experience in the capacity of internal system security and IT admin roles for a medium to large organization with multiple offices is essential.
    05+ years professional experience of team management in a system admin function which is supporting an organization with offices in different locations is essential.

    Apply via :

    www.linkedin.com