Company Address: Address 15 Gem Lane, Kileleshwa, Nairobi

  • Strategic Partnerships Manager

    Strategic Partnerships Manager

    Do you want your work to matter? Do you want to use your skills to make a difference, not just a living? Do you want to improve millions of lives, including your own? 
    The Opportunity
    We are recruiting for several new senior Partnership Management roles to join our growing Community Health Strenthening team (CHST) in identifying, developing and managing partnerships in new and existing countries. This role involves a range of activities including cultivating new opportunities aligned with government priorities, building relationships with potential implementing partners including technology providers and designing Living Goods’ interventions in new countries. You will lay the groundwork for Living Goods to support community health systems strengthening in new countries, and will typically oversee a handover to our start-up operations team and in some cases, help with the start-up of new country operations. This is a flexible, exciting role and one that is squarely positioned both at the heart of Living Goods’ strategy, and at the leading edge of our drive towards transformative change. As Living Goods is growing rapidly, this role will continue to evolve and we are open to shaping roles to fit people’s strengths and interests.
    The ideal candidate is an accomplished, results-focused professional with vision and entrepreneurial spirit.  This is a full-time role, based in either Nairobi, Kenya or Kampala, Uganda. You will be part of the Community Health Strengthen Team, but will also have a dotted line to the Country Director for any work based in our current countries, and can expect up to 50% travel.
    Responsibilities

    Identify and target new opportunities to work with Governments and other implementing partners including mHealth service providers.
    Develop and maintain a strong network, of NGOs and Governments, to build a pipeline of opportunities.
    Conduct research on potential opportunities to expand operations or provide technical assistance to the public sector or other implementing partners.
    Manage and prioritise the pipeline of opportunities.
    Develop and manage opportunities for Living Goods to expand operations in existing countries through new partners and into new countries.
    Ensure engagement and support for new opportunities through the management of internal and external stakeholders.
    Carry out in-country scoping trips.
    Undertake program design and budgeting work in conjunction with operations teams.
    Where relevant, lead the initial set-up of operations or structures to deliver technical assistance in existing and new countries or successfully transition to a set up team or Operations team.
    Collaborate with Living Goods’ Business Development team to support the preparation of bids and proposals in response to Government, Foundation or other Donor solicitations that support the strategic partnerships objectives.
    Work with the Advocacy team to further any partnership opportunities or build relationships with relevant organisations.
    Remain up to date on trends and developments in community health, health financing and mHealth solutions; innovations in community health work and work closely with business development teams to understand bilateral funding opportunities (i.e.USAID, DFID).
    Represent the organization in external high-level meetings, workshops and conferences.

    Qualifications and Experience

    A minimum of 5 years of experience, interacting at the senior management level, in scoping new opportunities, strategic partnerships.
    Relevant experience scoping partnerships with Governments and NGOs in the health sector, preferably in Sub Saharan Africa.
    Emerging markets experience, preferably in Sub Saharan Africa.
    Proven Experience of working strategically and in developing organizational strategy
    Superior quantitative and qualitative analytical skills.
    Project leadership and management experience. 
    Proven ability in driving initiatives with minimal support
    Excellent communication and interpersonal skills, with the ability to interact effectively at a senior level of Government and diverse spectrum of stakeholders.
    Master’s degree preferable in Public Health, Public Policy, Public Administration, Business Administration or equivalent experience.
    Experience in management consulting and public health, a plus.

    Compensation
    A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity.  The opportunity to be your best while making lives better for those in need.

  • Business Development Manager 

Strategic Partnerships Manager

    Business Development Manager Strategic Partnerships Manager

    The opportunity
    Living Goods is growing rapidly. Last year we reached more than 6 million people. In 2021, we will reach more than 25 million. Reaching more people requires more funding.
    We’re looking for two people to pour their heart and soul into helping us identify and secure funds from donors like USAID, multilaterals, and foundations and corporations. We want self-starters who are excited to work in a growing organization and both work hard and have fun.

    Develop winning proposals. You will drive proposals for funding from donor identification to submission and stewardship. You will lead proposal teams to identify timelines, responsibilities and win themes. You will write concept notes, create supplementary materials, and roll up your sleeves to occasionally draft key sections. After submission, you will hold debriefings with proposal teams to learn lessons and hone best practices for program development efforts.
    Monitor the landscape. You will monitor grant opportunities and conduct pipeline forecasting and donor surveillance. You will monitor USG-funded and donor-funded websites, like Grants.gov and Development Aid, and Development Executive Group to track the release of procurements. You will also attend industry conferences, meetings and briefings to identify funding opportunities.
    Promote Living Goods. You will raise awareness about Living Goods by cultivating relationships with Uganda based NGOs and multilateral and donors like USAID. You will identify strategic speaking opportunities and represent Living Goods at donor events and global health meetings and conferences.
    Hone systems. You will document and implement business processes, procedures, and templates to improve the work flow of the business development team.
    Motivate & organize people. Each proposal effort you lead is a chamber orchestra comprised of external partners and internal colleagues. You will serve as the conductor of each orchestra – leading discussions on win themes, creating buy-in around responsibilities and timelines, and guiding players every step in the proposal process.

    Your Background

    International NGO experience. You have experience working in global health or international development organizations. You have traveled extensively or lived in a developing country.
    Business development experience. You have 3+ years experience in US grant proposal development (particularly USAID, CDC and large foundations). You are well versed in US government funding mechanisms and procedures.
    Strong writing skills. You have experience drafting successful proposals for funding. You can write thoroughly, yet simply, about complex topics. You have a sharp eye and can write about both broad themes and minute details.
    Collaborative spirit. We want someone who actively listens and communicates. You connect easily with her/his team and gain their trust and respect. Who can work well across departments — with executive team members, country representatives, and organizational peers.
    Resourcefulness. You’re able to identify and recruit partners for projects and outside consultants for proposal development when necessary. When presented with problems, you know where to go to find answers.
    Project management skills. You can scope and track potential opportunities, organize proposal calendars, develop collaborative timelines and execute action plans.
    Team player. You play well with others enjoy seeing the impact of our work as a team.
    Multitasks. You’re able to juggle multiple tasks at once while ‘staying calm and carrying on.’ You think strategically, handle ambiguity and work well in a multicultural environment.

    go to method of application »

  • Technology Project Manager

    Technology Project Manager

    Job description
    The Opportunity
    Living Goods is looking to hire a Project manager who will be responsible for delivering our Technology projects on time within budget and scope. An ideal candidate for this role should possess business management, budgeting and analysis skills and have a track record of delivering results in a fast-paced environment.
    Project managers are skilled at getting the best out of the people and projects that they oversee.
    Ideally, you are proactive, a strong written and verbal communicator, self-directed, self-motivated, committed and passionate about Living Goods mission, and excited to join a dynamic, growing team.
    A successful candidate will work cross functionally with different regional and global teams to ensure the successful deployment of projects in Africa.
    Responsibilities

    Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
    Manage and coordinate the ‘path-to-deployment’ and ‘path-to-scale’ for multiple innovation projects; coordination of projects activities which include conceptualization, designing, development and configuration, functional and user testing of projects spanning multiple year, driving potential for large scale impact.
    Work with the design team to design and iteratively improve on the health service delivery workflows incorporated in Living Goods products.
    Develop Impact and activity metrics/indicators and monitoring plan for portfolio projects to track and address issues as they arise for successfully transition to full-scale and realize health impact and monitoring overall progress and use of resources, initiating corrective action where necessary.
    Lead the process of documenting and communicating lessons learned from projects both internally and externally. Create and maintain comprehensive project documentation
    Support the communication team with the development of external communication material including; proposal, reports, presentations and write-ups for various audiences ensuring timely reporting and communication with all stakeholders.
    Prepare and manage work plans and budgets for all projects under various scenarios to facilitate quality project management and decision making in an ambiguous environment.
    Identify all the internal and external resources whether financial or human resources required completing the project successfully and recruiting for junior positions within the project.
    Use appropriate verification techniques to manage changes in project scope, schedule and costs
    Provide coaching and guidance to the team members about every aspect of the project so that the team members can understand their tasks fully and act on them efficiently.
    Manage team members on assigned projects.
    Perform risk management to minimize project risks
    Recommending information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
    As Living Goods is a dynamic organization, perform other duties as assigned.

    Qualifications

    Be based in Kenya /Uganda and/or have legal work permits for Kenya/Uganda.
    BA/BS degree in Project Management, Computer Science, Software Engineering, IT or related field.
    3+ years’ experience in project management with experience in Project Management tools.
    Experience working with marginalized communities in any social impact programs.
    Excellent work planning and budget management skills.
    Experience in collaborating multiple internal and external stakeholders and teams.
    Experience with managing expectations and change directly and indirectly.
    Good understanding of data collection, analytics and ability to interpret research for program design and implementation.
    Willingness to travel to project implementation geographies in Africa up to 50% of the time.
    Adaptable, self-motivated, inquisitive and a team player who is interested in being part of a fast-paced, growing and diverse team with a start-up atmosphere.
    Detail oriented with demonstrated ability to multitask and manage timeline pressure focusing on quality.
    Excellent written and spoken communication skills in English.

  • Performance Management Consultant

    Performance Management Consultant

    Job description
    Background
    Living goods works with CHWs who are healthcare workers in the community but not yet recognized in the government payroll. Community Health Workers (CHWs) in low income countries play a critical role in providing basic health care to the poorest families often in areas that do not have easy access to a health care facility, or where facilities are overburdened. CHWs usually come from the communities they serve and receive basic training to enable them to offer these services. While in some cases CHWs perform a wide range of different tasks that can be preventive, curative and/or developmental, in other cases CHWs are appointed for very specific interventions such as home-based care for TB patients. CHWs are increasingly seen to be essential in achieving universal health coverage, however the majority of CHWs in developing countries are still volunteers with some receiving a small stipend or compensation for travel, food etc. Supervision tends to be weak with supervisors either being facility staff who lack the skills or the time to provide active supervision to CHWs, or where supervisors who do not have the resources to make field visits.
    Living Goods is keen to take its decade of experience directly employing supervisors and supporting 6000 CHWs and support government to adopt elements of our model that are integral to delivering high impact, low cost community health. Networks that we do not manage ourselves but where Living Goods provides technical support and coaching to other implementers and governments are called Assisted Networks. By the end of 2018 Living Goods and our partners will support over 11,000 community health workers (CHWs) across East Africa through both Direct and Assisted Networks.
    The Challenge
    Improving and sustaining the performance of all CHWs. As our model scales, we believe that improving the systems and structures around supervision and performance management are essential to for maintaining quality of care being delivered at the doorstep.
    At Living Goods, we are passionate about using data to improve performance. At the community level our data is mostly from our mhealth solution which all CHWs use on their smartphones when they are in the field. Through the mhealth app (SmartHealth™) they can collect data by registering households, diagnosing sick children by completing specific workflows and recording treatments. With this data, supervisors can see on a daily basis from dashboards what CHWs are doing and track their performance over time. Supervisors should use this data to allocate their time to those CHWs that need the most support and on issues that CHWs are struggling with the most, but this is not always carried out in an optimal way. Moreover, as we scale we need to understand how we can structure staffing to maintain quality but enable scalability. Currently our model is heavily dependent on a high ratio of supervisors to CHWs which will become expensive and difficult to manage at scale.
    Supervisors also have an app on tablets used to monitor supervisory visits and provide data on how CHWs are performing. Data collected includes CHW readiness for work and stock of essential medicines. From this data, the Managers of the Supervisors can also track supervisor performance. This data can be used to inform remuneration, because pay can be based on individual CHW and supervisor performance.
    As we look to scale we are not only constantly trying to improve both what we do, but also how we can share best practise around the world with other organisations who work with CHWs. This is where we need your help to understand how to utilise our large quantities of data even more effectively, to help inform our staffing structures, how and when supervision is done and improve our performance management systems, processes and approaches.
    What We Need From You
    Objectives

    Bring the outside in – help us to understand the best practices in managing field-based staff in other industries and contexts, and translating them into how staffing structures and performance of supervisors and CHWs who have limited education levels could be better managed
    Recommend how Living Goods can better analyse/ make use of our data to inform our approaches to CHW supervision, incentives, programs and training
    Provide guidance in Living Goods’ effort to build systems, processes and build the capacity of supervisors and managers to improve performance management

    Key Deliverables

    Framework and process for Performance Management:

    Collate best practices in performance management for managing large groups of field teams that are relevant for CHWs.
    Specifically, how to structure staffing and optimal ratios of supervisors to CHWs, how supervisors should spend their time to improve the performance of CHWs, who they should focus their attention on, how often, etc., what that supervision should look like to most effectively improve the overall quality of healthcare being delivered to clients.
    In addition, as LG increasingly works with governments to adopt better quality supervision and performance management processes, specific attention should be paid to collating best practices that could inform LG’s approach to working with government health workers, given their different context, experience and skills.
    Create best practice guide on approaches to performance management for field-based teams, including how we measure change.

    Process, tools and system design:

    Identify how this best practice translates into how Living Goods uses data and informs management, supervision, training, incentives payments and broader rewards processes i.e. how the type, duration, process of management and coaching should change and how technology can support this.
    Create report outlining how Living Goods can adopt these best practices in our direct and Assisted Network models, and the ongoing changes required to continuously improve performance.
    Create recommendations for how best practices can be supported by technology, specifically any adjustments that could be made to the SmartHealth and supervisor apps.

    Test and Train:

    Develop and deliver a pilot to test recommendations.
    Deliver a Training of Trainers (TOT) for Living Goods employees who will provide training and coaching to Living Goods employees and other stakeholders.

    Experience, Qualifications And Attributes
    This work calls for a consultant(s) who is an expert in the field of CHW management. In addition, you will have an in-depth understanding of best practices in other fields and be able to translate this knowledge to our context.

    A minimum of 10 years of experience in performance management working with best-in-class organisations, designing and optimizing employee performance. Experience of working in and/or consulting to non-profit organizations and NGOs is required.
    Professional experience in the emerging markets is essential.
    Experience of translating global best practice into management of field-based teams in low resource environments
    Expertise from both different industries/sectors and an understanding of the international development context, as to utilization of data to inform how work forces are optimally motivated and supported
    Exceptional communication and interpersonal skills
    Proven success in managing multiple priorities and the ability to deliver in a dynamic and fast paced environment
    Contract duration is expected to be no more than 8 weeks and is expected to be completed by the end of May 2018.

    Deadline for applications is 19th March 2018.

  • Temporary IT Support Assistants

    Temporary IT Support Assistants

    Job description
    Key Responsibilities

    Setup of equipment including android phones for the Android application training sessions.
    Implement mobile application upgrades as required.
    Support rollout of new applications.
    Keep a detailed record of branch systems and mobile devices/application issues for purposes of reference and implementing improvements.
    Support branch staff and Regional Tech Support Officers at in-services trainings and field visits.
    Perform other professional duties as identified within the context of the role as directed by the organization.

    Qualifications

    Diploma or higher in IT or Computer Science required.
    1 year of experience of IT support.
    Experience operating and troubleshooting Android smartphones a must.
    Willingness to travel in the field.
    Strong customer focus.
    Ability to manage and prioritize many open cases at one time.
    Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
    Ability to prioritize your workload.
    Excellent verbal communications skills in both English and one vernacular language.
    Candidates from Thika, Kisii, Busia, Kakamega are highly encouraged to apply.
    Ability to work in a team and independently.

    Key Performance Indicators/ Performance Goals

    Timely resolution and sign-off of issues.
    Timely closure of incidents and fast resolution of issues.
    Elimination of errors and/or rework during update execution.

    Compensation
    A competitive salary and benefits package commensurate with experience. The opportunity to be your best while making lives better for those in ne

  • Regional Communications Manager

    Regional Communications Manager

    Reports to: Director of Communications
    Location: Nairobi, Kenya or Kampala, Uganda
    We seek a Regional Communications Manager to do for Living Goods what we do for families. Someone to tell our stories in writing and videos. To craft messages about community health that resonate with local governments and donors.
    To raise awareness about community health and Living Goods at forums and other public events. To build our reputation as a stellar organization.
    Your Charge
    As our Regional Manager of Communications, we need you to amplify our message. Through words and multimedia images, you will tell our stories and move people to act.

    Develop strategy. You will work the country teams in Kenya and Uganda and the Community Health Strengthening Team to create a communications plan for the countries where we operate and where we soon might operate. Your plan will help community health strengthening team, and the country business development, advocacy and program teams. Under the leadership of the Director of Communications, you will also find new ways to describe Living Goods and publicize our work.
    Build the brand. We need you to expand the base of people in the region that know Living Goods. Through videos, blogs, and photographs, stories, statistics, policy briefs and presentations, you will build both awareness and good vibes for Living Goods.
    Generate media coverage. You will help grow coverage for both Living Goods and community health in targeted media outlets. Your efforts will include coverage in print, broadcast and digital media. In social media, you will increase our engagement on Twitter, LinkedIn, Facebook, etc. You will also develop key Living Goods allies among the media.
    Promote us. Through global health conferences and other events, you will help develop tools and materials to promote Living Goods. You will identify events in the region to showcase our work.
    A website full of wonder. You will create content for the Living Goods blog and website that celebrates our wins and reinforces our values of inclusion, effectiveness, business savvy, and innovation.

    Your background

    Communication creds. You have 5+ years of experience in communications roles – ideally a combination of in-house and agency experience in growing organizations. You’ve worked in multiple disciplines, like web, content, social media, and public relations.
    Creating a solid plan. You have created communications strategies before that align strategic, operations and advocacy teams and provide a comprehensive path to achieving our goals that everyone can get on board with.
    Media savvy. You have a wide range of relationships with people in news outlets and business press. You know about current social media platforms and channels, including best practices for content creation.
    Write well and speak simply. You can distill a complex impact evaluation into key messages and a dense donor update into a readable report. You know how to hook people’s attention and tell a good story.
    Global experience. You have experience in a global organization, preferably global health or development. You have helped launch campaigns that generate media coverage.
    Get our model. Living Goods is a hybrid model. We’re a nonprofit organization with a business minded approach. We use business practices to achieve social goals. Candidates with for-profit and nonprofit experience preferred.
    Culturally adaptable. You are eager to work with people of different cultures and different sectors: the private sector, social entrepreneurial sector, nonprofit sector and public health community.
    Team player. You play well with others enjoy seeing the impact of our work as a team.
    You’re able to juggle multiple tasks at once while ‘keeping calm and carrying on.’ You think strategically, handle ambiguity and work well in a multicultural environment.

  • Strategic Partnerships Manager 

Health Trainer

    Strategic Partnerships Manager Health Trainer

    Job description
    Location: Team members will be based in Nairobi, Kenya and in Kampala, Uganda.The Opportunity
    We are recruiting for several new senior Partnership Management roles to join our growing Community Health Strenthening team (CHST) in identifying, developing and managing partnerships in new and existing countries. This role involves a range of activities including cultivating new opportunities aligned with government priorities, building relationships with potential implementing partners including technology providers and designing Living Goods’ interventions in new countries. You will lay the groundwork for Living Goods to support community health systems strengthening in new countries, and will typically oversee a handover to our start-up operations team and in some cases, help with the start-up of new country operations. This is a flexible, exciting role and one that is squarely positioned both at the heart of Living Goods’ strategy, and at the leading edge of our drive towards transformative change. As Living Goods is growing rapidly, this role will continue to evolve and we are open to shaping roles to fit people’s strengths and interests.
    The ideal candidate is an accomplished, results-focused professional with vision and entrepreneurial spirit. This is a full-time role, based in either Nairobi, Kenya or Kampala, Uganda. You will be part of the Community Health Strengthen Team, but will also have a dotted line to the Country Director for any work based in our current countries, and can expect up to 50% travel.
    Responsibilities

    Identify and target new opportunities to work with Governments and other implementing partners including mHealth service providers.
    Develop and maintain a strong network, of NGOs and Governments, to build a pipeline of opportunities.
    Conduct research on potential opportunities to expand operations or provide technical assistance to the public sector or other implementing partners.
    Manage and prioritise the pipeline of opportunities.
    Develop and manage opportunities for Living Goods to expand operations in existing countries through new partners and into new countries.
    Ensure engagement and support for new opportunities through the management of internal and external stakeholders.
    Carry out in-country scoping trips.
    Undertake program design and budgeting work in conjunction with operations teams.
    Where relevant, lead the initial set-up of operations or structures to deliver technical assistance in existing and new countries or successfully transition to a set up team or Operations team.
    Collaborate with Living Goods’ Business Development team to support the preparation of bids and proposals in response to Government, Foundation or other Donor solicitations that support the strategic partnerships objectives
    Work with the Advocacy team to further any partnership opportunities or build relationships with relevant organisations.
    Remain up to date on trends and developments in community health, health financing and mHealth solutions; innovations in community health work and work closely with business development teams to understand bilateral funding opportunities (i.e.USAID, DFID).
    Represent the organization in external high-level meetings, workshops and conferences

    Qualifications And Experience

    A minimum of 5 years of experience, interacting at the senior management level, in scoping new opportunities, strategic partnerships
    Relevant experience scoping partnerships with Governments and NGOs in the health sector, preferably in Sub Saharan Africa
    Emerging markets experience, preferably in Sub Saharan Africa
    Proven Experience of working strategically and in developing organizational strategy
    Superior quantitative and qualitative analytical skills
    Project leadership and management experience.
    Proven ability in driving initiatives with minimal support
    Excellent communication and interpersonal skills, with the ability to interact effectively at a senior level of Government and diverse spectrum of stakeholders
    Master’s degree preferable in Public Health, Public Policy, Public Administration, Business Administration or equivalent experience.
    Experience in management consulting and public health, a plus

    Compensation
    A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
    Life at Living Goods
    Living Goods is aiming to make disruptive changes, dramatically improving the lives of underserved communities. We think big, but we operate small and nimble. At Living Goods, you will have the chance to use your creativity and work with your teammates to conceive and test new ideas every day. If you work well in a dynamic, highly collaborative culture, if you set high standards for yourself and your colleagues, if you know how to fail fast and learn fast, if you meet challenges with calm determination and a sense of humor, you will thrive at Living Goods. See www.livinggoods.org/principles.

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  • Assistant Branch Manager

    Assistant Branch Manager

    Job description
    If you are a natural entrepreneur who loves creating an impact in health and selling life-saving products, you could be Living Goods’ next Assistant Branch Manager!
    To be successful in this role you must be able to motivate others, have strong business skills, and want to be part of a cutting edge team that is setting the bar on improving health impacts in a sustainable way.
    Duties And Responsibilities

    Recruit, train and manage Community Health Volunteers.
    Motivate Community Health Volunteers to achieve sales targets and health impact goals.
    Ensure all Community Health Volunteers know and follow health protocols (esp. diagnosis and treatment).
    Support Community Health Volunteers in learning and using correctly their smartphones and the health-centered Android apps.
    Implement marketing and promotional efforts to support Community Health Volunteer sales.
    Manage inventory: Ensure no stock-outs and ensure management on First In/First Out; First Expiry/First Out basis.
    Manage the financial operations, ensuring the books balance; cash matches sales daily.
    Manage credit: deposit, timely repayments, rigorous reporting.
    Build strong community relations.
    Conduct regular refresher trainings to Community Health Volunteers.

    Qualifications

    Health related diplomas and degrees are preferred.
    Ideally at least 1 year experience in health / community / business related work.
    Team player with drive for results.
    Ability to mentor and coach Community Health Volunteers.
    Ability and willingness to interact with community elders and clients.
    Willingness to work extensively in the field.
    Ability to work under minimum supervision.
    A good communicator with excellent public speaking skills
    Ability to market and sell life-changing products.
    General computer proficiency.
    Experienced in handling micro-credit a plus.
    Luhya, Kisii, Kikuyu, Kalenjin, Luo speaking is an added advantage.
    Passionate about working with poor rural households in remote areas.

    Compensation
    A competitive salary and benefits package commensurate with experience including health insurance, vacation, and a bonus opportunity. The opportunity to enter an exciting career path within a fast and growing mission driven team.

  • Impact Data Analyst

    Impact Data Analyst

    Reports to: Senior Health Advisor
    The Opportunity: We are seeking an innovative and results driven professional to join our team as the Impact Data Analyst based in Nairobi, Kenya.
    We are looking for a highly analytical individual, with expertise in quantitative research methods to support the analyses of our impact measurement program and data.
    The ideal candidate is passionate about modelling, data, analysis and can see the story in a spreadsheet.
    Key responsibilities

    Contributing to the improved operational performance by providing staff with timely, accurate and quality data analysis that improves organizational performance and leads to greater social impact.
    Support continuous monitoring of KPIs and other indicators by providing timely updates and analysis to specific teams.
    Work collaboratively with various teams to compile reports on specific metrics using the data collected and analysed while ensuring data quality standards are adhered to. Analyse a variety of quantitative and qualitative data from the database as per the requests of LG.
    Document key learnings from data collection, management and analysis giving suggestions on how the data management processes can be enhanced.
    Improving the use of organizational data by being a “data champion” developing a culture of improvement and learning through use of data.
    Close monitoring of organizational data quality in the database, identifying key gaps and sharing this with the QC team while giving recommendations on how data quality can be improved.
    Support research and learning through working on specified LG projects with the guidance of the Research and M&E/QC teams.
    Use of GIS to map specific data sets, groups and locations, sharing with the team how they can best benefit and learn from the approach.
    Ensuring that data is presented in a simple, concise and detailed manner communicating the key learnings with the LG team.

    Key qualities for this position

    Detail-oriented: You’re attentive to details and are able to identify errors and other quality gaps in the data
    Prompt but accurate: Responds promptly to request while ensuring the data accuracy is not compromised
    Effective communication: Communicates key findings clearly and you’re able to discuss the different requirements with various teams. Able to present data in a brief but clear manner.
    Team player: Works with different teams to achieve the best results
    Proactive: Seeks to do things better with the guidance of the respective team
    Self-starter: Initiates processes/activities that could impact performance of LG
    Organized and prioritizes: Keeps track of key requests ensuring that data is analysed according to priority
    Adherence to standards: Ensures that data quality standards are upheld and that deadlines are met. Maintains high research standards when working with research data.
    Open to learning: Learns new approaches, methodologies and improved way of doing things. Takes correction positively

    Qualification

    A bachelor’s degree and a master’s degree in the fields of math, statistics, biostatistics, computer science, or other related to these fields.
    Data extraction management, analysis, and reporting experience.
    At least 3-5 years of relevant experience in a similar role will be an added advantage.

  • Innovation Analyst

    Innovation Analyst

    Job description
    The opportunity

    Innovation is the hallmark of Living Goods. We’re constantly testing new tools and techniques to improve community health. Our software engineers invent new apps. Community health teams identify new approaches. External partners help us create new tools.
    Having so many ideas being worked on simultaneously can be both exciting and daunting so we need someone to help us make sense of them all. That’s why we’ve created the new role of Innovation Analyst.
    Conduct rigorous analytics. You will help design experiments that touch on many different topic areas at Living Goods and that utilize sound design principles such as randomization, propensity score matching, and other research methods.
    Translate data. You will interpret and summarizing data from experiments translating complex information into easy to understand findings and lessons learned.
    Support the design of rigorous research experiments. You will support the design of rigorous research experiments: advising on experiment design decisions such as sample size and sampling method, selection of appropriate control groups, statistical power, and ensuring that experiments can meet stated objectives and answer target questions.
    Advise on data quality improvements. You will provide guidance and input to our monitoring and evaluation team to improve data collection methods, developing tools and resources that can identify data quality problems, and implementing best practices for data accuracy.
    Promote staff mentorship. You will lead trainings for team members on data analysis and data fluency, developing and revising training materials and resources, and providing targeted mentorship to key staff to build their data analysis and experiment design skills.

    Your Background

    Strong academic credentials. You have a University degree in Economics, Computer Science, Mathematics or Statistics.
    Relevant work experience. You have 2-3 years’ work experiences in a demanding professional work environment, or successful entrepreneurial experience.
    Demonstrated statistical background. You have strong foundation in statistical analyses, with a preference for experience with designing and implementing randomized controlled trials and using data analytics. In addition, you are comfortable navigating large relational databases, retrieving and querying data (e.g. using MySQL or PostgreSQL).
    Comfortable with analysis software. You have experience using advanced Excel functions for data analysis. Experience with statistical software such as STATA, SPSS or R required. Proficiency with business intelligence tools (such as Tableau or Business Objects) a plus.
    Collaborative spirit. We want someone who actively listens and communicates. You connect easily with her/his team and gain their trust and respect. Who can work across departments — with executive team members, country representatives, and organizational peers.
    Solid work ethic. You’re at home in a fast-paced environment that requires excellent time-management and the ability to multi-task and prioritize effectively. In addition, you are comfortable in working independently, with reliable execution and strong communication skills.
    Team player. You play well with others enjoy seeing the impact of our work as a team.
    Multitasks. You’re able to juggle multiple tasks at once while ‘staying calm and carrying on.’ You think strategically, handle ambiguity and work well in a multicultural environment.