Company Address: Address 15 Gem Lane, Kileleshwa, Nairobi

  • Consultant 

DevOps Engineer

    Consultant DevOps Engineer

    Purpose
    Living Goods is looking for a consultant to develop a maturity model to support governments to assess their level of readiness to adopt mHealth solutions and to define a pathway to get to a point of readiness to implement and manage effective digital health programs for community health.
    Background
    Digital technologies are transforming health services. Unimpeded by geographical boundaries, smartphone-linked wearable sensors, point-of-need diagnostic devices, and medical-grade imaging, all built around real-time data streams and supported by automated clinical decision–support tools, are enabling care provision at community level.
    “Despite demand and the obvious potential benefits of mHealth, rapid adoption particularly by governments is not yet occurring. While there are thousands of small-scale mobile systems in low-resource settings, many organizations and governments are running into challenges in scaling their mobile projects for greater impact. The main barriers are not the technology but rather systemic to healthcare.
    In response to this challenge, Living Goods would like to develop and validate a simple Maturity Model to help governments develop and grow effective mobile programs for community health.
    About this Project
    Living Goods is in a major phase of growth as we aim to reach our long-term vision of spreading life-saving, sustainably-financed community health across the developing world. Our vison is that by 2030 every mother and child will have access to basic healthcare where and when they need it. However, Living Goods recognizes that we alone cannot reach every village, in every country. We seek to work with governments and community health implementing partners to support effective, high impact mHealth programs for community health.
    To this end, this project will develop a maturity model and tools that will enable Living Goods (and other organisations) to work with governments to assess their level of readiness to adopt mHealth solutions and to define pathway to get to a point of readiness. The maturity model will enable governments understand what systems, processes and capacities need to be in place in order to deploy a mHealth solution effectively and at scale, and where they are along that continuum. Beyond assessing readiness, this project will also develop the tools needed to undertake the maturity assessment and develop an implementation plan based on the results of the maturity assessment.
    Requirements
    Living Goods is looking for a consultant or team of consultants to:
    A: Develop a maturity model and toolkit to that enables governments to:
    Assess the current maturity level of their community mHealth systems in terms of human resources, business processes, technology, and institutional capabilities;
    Provide a foundation for future planning;
    Support strategic planning; and
    B: Work with Living Goods and the MOH in Kenya or Uganda to test / validate the toolkit and use the findings of the test to refine both the model and the toolkit.
    The consultant or team of consultants will be expected to:
    Understand and document the key lessons learned from Living Goods’ mHealth work as well as the work of other organisations that are implementing digital health at the community level in Africa. This will include:

    Lessons in selecting, designing, and deploying technology for community health
    Lessons in using mobile phones as a tool for data collection, service provision, and decision support for community health care.
    Lessons in providing wrap-around services required to implement digital health at community level
    Develop a user-friendly, maturity model toolkit and methodology (user guides) for MOHs and implementing partners.
    Develop an approach to communicate and share the maturity model tools and publications.
    Develop a tool to enable Living Goods to monitor the success of the maturity model and toolkit over time.

    Key Deliverables

    Project Inception Report
    Project plan, including key activities and milestones.
    Refined project deliverable.
    Stakeholder Engagement Summary Findings & Insights
    Summary writeups from interviews and discussions.
    Executive summary of key insights and learnings.
    Maturity Model and validated toolkit
    Draft maturity model toolkit.
    Toolkit testing/validation with the MOH in either Uganda or Kenya (country to be determined).
    Validated maturity model toolkit and associated publications developed.
    Communication and knowledge sharing
    Publication materials and communication strategy
    Lessons learned
    Maturity model and toolkit M&E framework for Living Goods.
    Report including but not limited to:
    Publishable and finalized Word document, including executive summary, table of contents, sources/references, and appendices detailing maturity model for mHealth for Community Health in the test site
    Publishable and finalized Word document, including executive summary, table of contents, sources/references, and appendices summarizing benefits case for mHealth for community health in general.
    A policy brief making the case for a maturity model approach to government implementation of community mHealth solutions.
    Condensed PowerPoint presentation with key slides summarizing the narrative from the publishable report.
    Aside from Living Goods, the primary audience for the deliverables are Ministries of Health in Africa, community health implementing partners, donors/funders interested in digital health technology and primary health care.

    Qualification and Essential Skills
    Successful applicants will have the following competencies:

    A postgraduate qualification in an area related to healthcare business strategy development, and/or organizational development.
    Experience in the health sector and working directly with governments will be an added advantage
    Over 5 years of experience in conducting similar exercises, preferably in the NGO and/or health sector.
    A demonstrated high level of professionalism and an ability to work independently and in highpressure situations under tight deadlines.
    Strong interpersonal and communication skills.
    High proficiency in written and spoken English.
    Deadlinedriven with a focus on results.

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  • Senior Manager, Digital Health Partnerships

    Senior Manager, Digital Health Partnerships

    Job description
    The Team
    Although this role will sit in LGs Global Technology Team, it will work closely with the Community Health Strengthening Team (CHST) Team. CHST is a group of smart and innovative professionals who seek to transform community healthcare across the developing world. They help Ministries of Health design policies, develop innovative ways to finance healthcare, and co-design programs to deliver high impact, low-cost community health.
    Key to achieving this will be to get governments to adopt digital health solutions that will enable these Governments to more efficiently and effectively manage their community health programs. That’s where you come in. As Senior Manager for Digital Health Partnerships, you will work with the rest of the CHST to identify and pursue opportunities to support government in existing and potential expansion countries, and, to design context-appropriate solutions and lead implementation of the same.
    The Opportunity

    Make it happen. We are increasingly being asked to support governments to use digital health to improve the performance of their community health programs. You will be needed to support program design and help inform training and technical assistance to build the capacity of governments to implement and own their digital health systems.
    Build and strengthen our digital health rep. You will help build and strengthen LG’s reputation as a key, tech-agnostic digital health partners and implementers.
    Scope new opportunities. Using your knowledge of the digital health landscape, you will identify opportunities to partner with country governments and other organizations working in community health to support the design and/or implementation of digital solutions for community health.
    Stay on top of it. You will keep up to date on trends, developments and innovations in digital health in our current and potential expansion countries.
    Implementation. Using the Tech Project Management skills, you will develop detailed project goals, plans, resources, and budgets for digital health projects, lead project implementation, and manage and monitor project risks. You will coordinate internal resources and third parties/vendors for execution of projects; and create and maintain comprehensive project documentation.

    Your background

    Technical creds. You have a university degree in public health, international development, or information and communication technology or computer science. You have 5+ years of experience implementing digital health projects in low-income countries, and providing technical assistance to government.
    Plays nice with others. You have experience working and collaborating with people from all different sectors: government, non-profit and private sector. You know how to build trust and relationships with people from different backgrounds and with different interests to get things done.
    Self-starting. You are highly organized, self-motivated and able to work independently without much guidance. You can handle multiple priorities while remaining flexible and professional.
    Proactive. You are intellectually curious and not afraid to propose new solutions, new ideas, or challenge the way things are done.
    Lives our values. You can thrive in the Living Goods culture: you can demonstrate inclusion, integrity, innovation, quick footedness, collaboration, and accountability.

    Compensation
    A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
    Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.
    Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.

  • Communications Manager

    Communications Manager

    Job description

    At Living Goods, we know the power of messages. Our community health workers teach mothers about infectious diseases, nutrition, hygiene and family planning, and provide critical access to treatment. Their messages are effective because they educate families and get them to act.We seek a Communications Manager in Kenya to do for Living Goods what we do for families. We seek someone who can capture and effectively disseminate stories about our programs in Kenya and the Living Goods Corporate office which is based in Kenya, develop attractive and engaging collaterals and presentations, and position our work with key stakeholders through earned and social media. As our lead communicator on the ground, you will also raise awareness about our work – and community health more broadly – at key forums and other public events, while helping to build our reputation as a stellar organization and an innovator. You will also support corporate communications efforts in partnership with our communications director, based in Washington, DC.Your ChargeAs our Kenya Communications Manager, you will help develop compelling success stories and other written materials (e.g. fact sheets, stakeholder reports, case studies) that elucidate our work and amplify our messages. Through your writing and development of multimedia materials, you will connect people to the impact of our work and influence them to take action. You will help build the capacity of staff across the region to effectively support telling the story of Living Goods and the power of community health.

    Develop strategy. You will work the Kenya country team and Global Corporate functions, in particular the Community Health Strengthening Team to create a communications plan for the Kenya and other countries that we might soon operate. You will also work to build bridges to support internal communications, so that global messages cascade across various audiences, and important developments ladder up. You will regularly collaborate with our country-level business development, advocacy and program teams. Under the leadership of the U.S.-based Director of Communications, you will also work to identify new and innovative ways to document and publicize Living Goods’ work
    Build the brand. We need you to expand the base of people in Kenya and globally that know Living Goods. Through videos, blogs, and photographs, stories, infographics, policy briefs and presentations, you will build both awareness and good vibes for Living Goods.
    Generate media coverage. You will help grow coverage for both Living Goods Kenya and community health in targeted media outlets. Your efforts will include coverage in print, broadcast and digital media. In social media, you will increase our engagement on Twitter, LinkedIn, Facebook, etc. You will also develop key Living Goods allies among the media.
    Promote us. Through global health conferences and other events, you will help develop tools and materials to promote Living Goods. You will identify events in the region to showcase our work.
    A website full of wonder. You will support the development of a new website for Living Goods and create content that positions us as a thought leader and key innovator in the field of community health, while reinforcing our values of inclusion, effectiveness, business savvy, and innovation.

    Your backgroundWrite well and speak simply. You can distill a complex impact evaluation into key messages and a dense donor update into a readable report. You can take the rough points of a success story and weave them together into a compelling narrative. You know how to hook people’s attention and tell a good story. You have a love of good grammar and strong attention to detail.

    Communication creds. You have 7+ years of experience in communications roles – ideally a combination of nonprofit and private sector – in growing organizations. You’ve worked in multiple disciplines, like web, content, social media, and public relations. You have experience working on international development issues, and ideally some expertise communicating about health. If you have expertise with the Adobe Creative Suite (especially InDesign and Photoshop), it’s a big plus.
    Creating a solid plan. You have created communications strategies that align strategic, operations and advocacy teams and provide a comprehensive path to achieving our goals.
    Media savvy. You have a wide range of relationships with people in news outlets and the business press. You are comfortable writing for various social media platforms and channels and understand best practices for content creation and targeting key influencers. You have helped launch campaigns that generate media coverage.
    Culturally adaptable. You are eager to work with people from different cultures and sectors: the private sector, social entrepreneurial sector, nonprofit sector and public health community.
    Team player. You play well with others enjoy seeing the impact of our work as a team.
    Multitasker. You’re able to juggle multiple tasks at once while ‘keeping calm and carrying on.’ You think strategically, handle ambiguity and work well in a multicultural environment.

    CompensationA competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.

  • Communications Manager

    Communications Manager

    Job description

    At Living Goods, we know the power of messages. Our community health workers teach mothers about infectious diseases, nutrition, hygiene and family planning, and provide critical access to treatment. Their messages are effective because they educate families and get them to act.We seek a Communications Manager in Kenya to do for Living Goods what we do for families. We seek someone who can capture and effectively disseminate stories about our programs in Kenya and the Living Goods Corporate office which is based in Kenya, develop attractive and engaging collaterals and presentations, and position our work with key stakeholders through earned and social media. As our lead communicator on the ground, you will also raise awareness about our work – and community health more broadly – at key forums and other public events, while helping to build our reputation as a stellar organization and an innovator. You will also support corporate communications efforts in partnership with our communications director, based in Washington, DC.Your ChargeAs our Kenya Communications Manager, you will help develop compelling success stories and other written materials (e.g. fact sheets, stakeholder reports, case studies) that elucidate our work and amplify our messages. Through your writing and development of multimedia materials, you will connect people to the impact of our work and influence them to take action. You will help build the capacity of staff across the region to effectively support telling the story of Living Goods and the power of community health.

    Develop strategy. You will work the Kenya country team and Global Corporate functions, in particular the Community Health Strengthening Team to create a communications plan for the Kenya and other countries that we might soon operate. You will also work to build bridges to support internal communications, so that global messages cascade across various audiences, and important developments ladder up. You will regularly collaborate with our country-level business development, advocacy and program teams. Under the leadership of the U.S.-based Director of Communications, you will also work to identify new and innovative ways to document and publicize Living Goods’ work
    Build the brand. We need you to expand the base of people in Kenya and globally that know Living Goods. Through videos, blogs, and photographs, stories, infographics, policy briefs and presentations, you will build both awareness and good vibes for Living Goods.
    Generate media coverage. You will help grow coverage for both Living Goods Kenya and community health in targeted media outlets. Your efforts will include coverage in print, broadcast and digital media. In social media, you will increase our engagement on Twitter, LinkedIn, Facebook, etc. You will also develop key Living Goods allies among the media.
    Promote us. Through global health conferences and other events, you will help develop tools and materials to promote Living Goods. You will identify events in the region to showcase our work.
    A website full of wonder. You will support the development of a new website for Living Goods and create content that positions us as a thought leader and key innovator in the field of community health, while reinforcing our values of inclusion, effectiveness, business savvy, and innovation.

    Your backgroundWrite well and speak simply. You can distill a complex impact evaluation into key messages and a dense donor update into a readable report. You can take the rough points of a success story and weave them together into a compelling narrative. You know how to hook people’s attention and tell a good story. You have a love of good grammar and strong attention to detail.

    Communication creds. You have 7+ years of experience in communications roles – ideally a combination of nonprofit and private sector – in growing organizations. You’ve worked in multiple disciplines, like web, content, social media, and public relations. You have experience working on international development issues, and ideally some expertise communicating about health. If you have expertise with the Adobe Creative Suite (especially InDesign and Photoshop), it’s a big plus.
    Creating a solid plan. You have created communications strategies that align strategic, operations and advocacy teams and provide a comprehensive path to achieving our goals.
    Media savvy. You have a wide range of relationships with people in news outlets and the business press. You are comfortable writing for various social media platforms and channels and understand best practices for content creation and targeting key influencers. You have helped launch campaigns that generate media coverage.
    Culturally adaptable. You are eager to work with people from different cultures and sectors: the private sector, social entrepreneurial sector, nonprofit sector and public health community.
    Team player. You play well with others enjoy seeing the impact of our work as a team.
    Multitasker. You’re able to juggle multiple tasks at once while ‘keeping calm and carrying on.’ You think strategically, handle ambiguity and work well in a multicultural environment.

    CompensationA competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.

  • Senior Manager, Business Development

    Senior Manager, Business Development

    Job description
    Job Location: Uganda/Kenya
    Do you want your work to matter? Do you want to use your skills to make a difference, not just a living? Do you want to improve millions of lives, including your own?
    The opportunity
    Living Goods is growing rapidly. Last year we reached more than 6 million people. In 2021, we will reach more than 25 million. Reaching more people requires more funding.
    We are looking for someone who wants to pour their heart and soul into helping us identify and secure funds, primarily from bilateral and multilateral donors such as USAID, DFID, GAVI etc. but also from Africa-based foundations and corporations. We want self-starters who are excited to work in a growing organization, can write well, and have fun.

    Strategic support on bid decisions. You will support your team to monitor grant opportunities and conduct pipeline forecasting and donor surveillance to track the release of procurements. You will facilitate strategic decision making on donor funding and partnership opportunities to pursue. You will also attend industry conferences, meetings and briefings to build relationships with key donors.
    Develop winning proposals. You will drive proposals for funding from donor identification to submission and stewardship. You will lead proposal teams to identify timelines, responsibilities and win themes. You will facilitate strategy sessions, write concept notes, create supplementary materials, and roll up your sleeves to draft proposals. After submission, you will hold debriefings with proposal teams to learn lessons and hone best practices for program development efforts. You will also steward key relationships with our donors, managing donor visits and reporting.
    Promote Living Goods. You will raise awareness about Living Goods by cultivating relationships with Kenya based NGO’s/implementing partners and bilateral and multilateral and donors. You will identify strategic speaking opportunities and represent Living Goods at donor events and global health meetings and conferences to increase our visibility. You will spend a lot of your time away from your desk, getting some face time with key stakholders in our business.
    Support scoping new countries. Living Goods currently has direct operations in Kenya and Uganda, but we plan to enter at least 2 new countries over the next 3 years. You will support scoping trips to new countries, helping to assess the donor landscape and identify and apply for new funding opportunities.
    Hone systems. You will document and implement business processes, procedures, and templates to improve the work flow of the business development team.
    Motivate & organize people.Each proposal effort you lead is a chamber orchestra comprised of external partners and internal colleagues. You will serve as the conductor of each orchestra – leading discussions on strategy, creating buy-in around responsibilities and timelines, and guiding players every step in the proposal process. You will also get our senior management excited about being part of the fundraising process, providing them regular updates on our donor and partner priorities, and supporting them to always be eyes and ears for business development.

    Your Background

    International NGO experience. You have experience working in global health or international development organizations. You have traveled extensively or lived in a developing country.
    Business development experience.You have 5+ years’ experience developing grant proposals for b/multilateral funding. You know the world of USAID and donor agencies like DFID, the Global Fund, GAVI, and large foundations. You are well versed in US government funding mechanisms and procedures.
    Strong writing skills. You have experience drafting successful proposals for funding. You can write thoroughly, yet simply, about complex topics. You have a sharp eye and can write about both broad themes and minute details.
    Collaborative spirit. We want someone who actively listens and communicates. You connect easily with her/his team and gain their trust and respect. Who can work well across departments — with executive team members, country representatives, and organizational peers.
    Resourcefulness. You’re able to identify and recruit partners for projects during proposal development as necessary. When presented with problems, you know where to go to find answers.
    Project management skills. You can scope and track potential opportunities, organize proposal calendars, develop collaborative timelines and execute action plans.
    Team player. You play well with others enjoy seeing the impact of our work as a team.
    Multitasks. You’re able to juggle multiple tasks at once while ‘staying calm and carrying on.’ You think strategically, handle ambiguity and work well in a multicultural environment.

    Compensation
    A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.

  • Chief Operations Officer

    Chief Operations Officer

    Organizational Growth
    Living Goods is growing! We’ve grown 30 percent every year for the past 5 years. We now have a staff of 400 and 8,200 community health workers spread across four countries. Our budget is $20 million this year and we will double that in 2019, thanks to a recent $35 million challenge grant from the TEDx Audacious Ideas project.
    We’re growing because we have a winning model and mission: to ensure that every family has high quality health care in their community. No matter how dense the neighbourhood or how remote the village.
    Our growth is anchored in three S’s: scaling, strengthening and spreading. To scale we aim to increase the number of people served within our two operational countries, Kenya and Uganda, and to launch operations in three new countries by 2021. To strengthen, we will broaden and deepen our impact with new programs and products and make big leaps in our operating effectiveness. Finally, we will spread our impact in current and new countries by influencing community health policy.
    The Opportunity
    Organizational growth can be dizzying for the faint-hearted but exciting for thrill seekers. To manage both growth and our thrill seekers, we know we need the steady hand of a Chief Operating Officer (COO).

    Lead strategy. We want you to develop work plans and timelines for our growth. To lead strategic discussions about our organizational culture, finances, supply chain and business development. To help us think big but ensure that we get the details right.
    Direct operations. You will develop the systems that comprise operations excellence. In particular, you’ll ensure that we have the right field operations procedures (SOPS) and systems for our facilities, people, IT, and supply chain management.
    New country expansion. You will develop the plans and marshal the resources to bring us into new countries. You will lead discussions on where we should go next and broker deals with government to make it happen.
    Deliver results. Just like we measure product sales and community health worker performance, we need you to measure our operational success. To define what it means to excel as a country director, a partner with government ministries of health, a supply chain manager and to help your team learn, grow, and thrive.
    Manage country operations.** You will guide and oversee Living Goods country operations, ensuring that each country has a strategy, policies and procedures, and the people necessary to succeed. You will ensure that operational processes are measured for effectiveness and efficiency.
    Lead from within. We need you to help to hire, onboard and retain Living Goods top talent. We also look to offer global guidance on pivotal issues like where to expand, when to contract, where to invest in the organization, and key leaders to nurture. Finally, we need you to represent the CEO externally and to lead the organization in the CEO’s absence.

    Your Background

    Operations expertise. You have 15+ years’ management operations in a global company. You know what excellence looks like in areas like human resources, finance & accounting, supply chain, facilities, IT, contracts & grants
    Thought leader. You have influenced top leaders or board members of a company or organization. others look to you for insight and your opinion. You have cutting edge ideas, spot trends, and propose ideas to address challenges.
    Track record leading growth. You have successfully managed growth in an African company or NGO. in a growing company or NGO in Africa – one that is expanding in size (people, $) and geography (new countries, counties).
    Love for Africa. You have lived and worked in East Africa. You love lions, coffee, mobile money, and other gifts that Africa has given the world.
    Ability to execute. You have great ideas and the ability to implement them. You can translate a vision into a plan so that we understand where we’re headed and what we need to do to get there.
    Country management experience. You’ve led country or field operations for an NGO or for-profit company. You can coach country directors on challenges and solutions associated with start-up and country management because you’ve walked a mile in their moccasins.
    Thrive under pressure. This role isn’t for the meek. We want excitement, not reluctance when a big decision needs to be made or you’re asked to speak in front of a hundred people.
    Gets our model. Living Goods is a hybrid model. We’re a nonprofit organization with a business minded approach. We use business practices to achieve social goals. Candidates with for-profit and nonprofit experience preferred.
    Lives our values. You can thrive in our culture – you can demonstrate inclusion, integrity, innovation, quick footedness, collaboration, and accountability.

    Compensation
    A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
    Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.
    Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.

  • Chief Impact Officer

    Chief Impact Officer

    Job description
    Reports to: CEO
    Location: Ideally Nairobi, Kenya or Kampala, Uganda. Other locations possible with regular travel.
    Direct reports: Functional leaders of Research, Health Programs and Knowledge & Insights.
    Travel: Up to 30 percent.
    Introduction
    Do you want your work to matter? Do you want to use your skills to make a difference, not just a living? Do you want to improve millions of lives, including your own?
    Living Goods works to reinvent how we improve the lives of the under-served. We think big, but operate lean and nimble. We believe community health is critical to deliver universal health coverage and that community health workers are essential because they bring health services to people’s doorsteps.
    We also help governments transform community health through mobile phones. Using the disruptive power of mobile technology, we’ve equipped and deployed 7,500 community health workers across Africa. These community health workers treat common illnesses like pneumonia, diarrhea, and malaria focusing on children and mothers. They also provide primary healthcare to 6 million people at a fraction of the cost of doctors and nurses. And they’ve reduced child mortality by 27 percent.
    The secret to our success is a winning team. One that enables people to bring their ideas and creativity to work every day. If you work well in a dynamic collaborative culture, set high standards, meet challenges with determination and a have a sense of humor, come work for Living Goods!
    Committed to Evidence
    Living Goods is growing! We’ve grown 30 percent every year for the past 5 years. We now have 400 Living Goods staff and 8,200 community health workers working in four countries. In three years we will have 1,000 staff across Africa and work with 30,000 community health workers.
    We’re growing because we have a winning model and mission: to ensure that every family has high quality health care in their community. No matter how dense the neighbourhood or how remote the village.
    We’re also growing because we measure what matters. We continuously analyze community health data and use it to hone programs and protocols. Four years ago, MIT researchers conducted a randomized control trial of our work, validating our impact and helping us recalibrate programs to better achieve health targets.
    The Opportunity
    Our strategic plan for growth has 3 objectives: to scale, spread, and strengthen. Community health expansion teams spread Living Goods to new countries. Operations and Government Relations teams scale up our work. Now we need a global health champion to ensure that we strengthen our health programs.
    That’s why we’ve created the new executive-level role of Chief Impact Officer. We seek a program designer to move us into new health program areas. A researcher to track trends and evidence in community health. A leader to ensure that our work transforms communities.
    Be the impact champion. Our CEO, Chief Development Officer, and Country Directors look to you as the keeper of evidence. We want you to keep up with the latest evidence on Living Goods’ programs and to have your finger on the pulse of community health programs worldwide.
    Ensure program excellence. Learning from country data, you will advise health program staff on the best ways to deliver lasting results in community health. As we expand you will ensure that our research is rigorous and data reliable.Spark innovation. You will lead health program innovations – prompting ‘out of the box’ thinking and health program experiments. As our leading technical expert, you will also ensure that our health programs are cost effective, scalable, and replicable.Write and research with rigor. Develop and oversee operational research studies and impact evaluations. You will help analyze our data and ensure that we use it to improve programs. Your team will write articles in peer reviewed journals on community health topics and Living Goods’ innovative programs.Motivate the troops. You will create and guide a new global impact team. Your team will share your commitment to evidence and technical excellence.Guide country technical teams. You will assist country health directors adapt their programs to reflect the latest evidence of what works in community health.Influence externally. Represent Living Goods at community health meetings, conferences, and global forums and contribute to global community health standards and protocols. You will build close relationships with other community health technical experts at foundations, academic institutes, the WHO, UN, and other global health organizations.
    Your background

    Technical chops. You have at least 12+ years experience as a public health technical lead in a global NGO or corporation, preferably reproductive health (RH), maternal and child health (MCHN) or community health specifically. You have worked at least 5 years at the Senior Director level or above. You have an MPH, MD, or relevant PhD.
    Strategic leader. You are able to develop and communicate a shared vision for Living Goods technical work in community health. You can infuse others with your passion for evidence.
    Research and evaluation skills. You have designed and led operations research studies. Terms like “regression analysis,” SPSS, and STATA excite you. You like asking tough questions and wading through information to answer them.
    Writing & presentation skills. You have experience presenting at global conferences and contributing to peer reviewed articles. You can write simply about complex topics and teach others to do the same.
    Community health curiosity. When it comes to public health, you’re a voracious reader. You are good at asking questions and helping your team design research protocols.
    Technical working group meetings and conference Q&As spark your creative juices. You believe in the disruptive power of mobile technology to improve community health.Gravitas. Your commitment to technical excellence inspires others to have the same standards.
    Diverse management experience. You’ve managed cross-cultural teams across many countries. You’ve lived or traveled extensively in Africa. You have an intuitive ability to connect with people from different backgrounds.
    Collaborative spirit. You actively listen and communicate. You connect easily with your team and colleagues. You can roll up your sleeves and help others out in a pinch.
    Gets our model. Living Goods is a hybrid model. We’re a nonprofit organization with a business minded approach. We use business practices to achieve social goals.
    Candidates with for-profit and nonprofit experience preferred.
    Lives our values. You can thrive in our culture – you can demonstrate inclusion, integrity, innovation, quick footedness, collaboration, and accountability.

    Compensation
    A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
    Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.
    Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.

  • Expansion Officer (Internal Candidate) 

Procurement Officer 

Regional Field Manager

    Expansion Officer (Internal Candidate) Procurement Officer Regional Field Manager

    Job description
    The specific duties and responsibilities include the following;

    Set up new branches and operations;
    Support in detailed mapping of sub-county and manage data entry.
    Working closely with the Expansion Manager and Government Relations Manager, support in identifying which CUs to recruit from and prioritize them.
    Assist Facilities Officer/ Expansion Manager identify new branch locations.
    Recruitment and interviews;
    Actively participate in mobilization and recruitment exercises, including briefing to branch teams.
    Support in recruitment session: pitch to candidates, manage data of tests and interviewing.
    Manage data entry and sharing all database with the team responsible for recruitment.
    Work closely with branch and training teams after recruitment to ensure 100% turn out for training and support in budgeting for CHV transport costs to the training venue.

    Training and on boarding

    Be present on first two days of base training to manage candidates’ arrival and attendance.
    Support in budgeting and arranging colourful and successful graduation ceremonies by supporting sourcing the graduation venues and vendors, and ensuring smooth running of graduation day and complete and timely reconciliation of funds advanced for each activity.

    Required Qualifications, Experience & Attributes

    Minimum of 2 years of work experience in a field based role.
    Undergraduate degree in business or diploma in business, management or health related areas preferred,
    Good analytical skills and experience in using various analytical soft wares.
    Strong mapping skills a plus.
    Unimpeachable integrity.
    Entrepreneurial spirit and drive for results.
    Strong computer skills.
    Excellent written and verbal communications skills in English and Swahili.
    Passionate about field work – flexible and willing to travel 75% of the time within Kenya.
    Experience in project management is an added advantage.

    Compensation
    A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
    Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.
    Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.

    go to method of application »

  • Terms of reference (TOR) for Consultant to Conduct Family Planning (FP) Survey

    Terms of reference (TOR) for Consultant to Conduct Family Planning (FP) Survey

    Job description
    Living Goods (LG) is seeking applications for a consultant to conduct a family planning survey in Kiambu, Kakamega and Isiolo Counties. The main objective is to provide information on perception and acceptance of community-based distribution of family planning methods. It will seek to capture perceived gaps and avenues for improvement in the current community family planning package being offered. The study population will include members of the county and sub county health management teams, community health volunteers and FP clients.
    Expressions of interest to conduct this consultancy are invited from suitably qualified and experienced consultants. Please review the entire Expression of Interest and Terms of Reference and submit an expression of interest by 28th Sept 2018.
    Applications Should Include

    A cover letter that provides reasoning for why the applicant is best suited to deliver against the Terms of Reference,
    A brief work plan and financial proposal to deliver against the Terms of Reference, (1-2 pages.)
    CVs or Resumes of the lead consultant and (if a team of Consultants is applying) each individual on the technical team, and
    A report on a recently completed Family Planning Study in Kenya as an example of a similar project that has been previously conducted by the individual or team.
    Other requirements are under section number 7 of this document.

    Please Share The Above Requirements In One Compressed Folder.
    PURPOSE
    The results of this survey will guide the design of a community family planning service delivery package for Living Goods. The findings will also be disseminated to stakeholders with an intention to inform policy at both county and national levels on family planning method mix for community-based distribution.
    The Consultant will be expected to perform extensive desk research and prepare a high-quality proposal for submission to an ethical review board. Once study is approved, they will conduct a rigorous data collection and documentation exercise culminating in a comprehensive study report.
    Approach and Methodology
    The consultant will develop the final detailed study methodology best suited to this assignment in collaboration with the Living Goods technical team.
    Consultancy period
    The consultancy will be carried out up to a maximum of 27 consultancy working days, which will be staggered over this period effective from 8th October 2018 but no later than 14th December 2018
    Scope of Work and Key deliverables
    The Consultancy Period Is Divided As Shown

    Activity: Study proposal development with consultation with LG 7 days.
    Activity: Planning and booking interviews 5 days
    Activity: Interviews/Data collection 5 days
    Activity: Data analysis, report writing and preparation of power point deck for dissemination 7 days
    Activity: Results dissemination at study counties 3 days

    TOTAL DAYS : 27
    Below are the key milestones to be fulfilled in this consultancy period

    Activity: Final study proposal for submission to ERB Timeline (By): 12 October, 2018
    Activity: County study sensitization meetings Timeline (By): 26th October, 2018
    Activity: Interviews/Data collection Timeline (By): 5th November, 2018
    Activity: Data analysis and report writing Timeline (By): 23rd November, 2018
    Activity: Dissemination of findings to county teams Timeline (By): 14th December, 2018

    Other Progress Review Deliverables Expected Include
    Progress reports, verbal and email, should be made by the Consultant to LG hiring manager on a minimum weekly basisTrip Reports (if applicable) should be submitted to LG hiring manager following the field visits to the County/ sub-Counties and Community units.
    LG Team support
    The consultant will work alongside the LG team and will receive support for

    Booking sessions with the study participants
    A research assistant to provide support during data collection
    Technical review and input on the study proposal, report and dissemination deck

    Qualification And Essential Skills
    Successful applicants will have the following competencies:

    A postgraduate qualification in an area related to Public Health, International health, Public Policy.
    Experience in Health Sector working for an international NGO
    Good understanding of the county government structures and community strategy
    Extensive (over 8 years) knowledge and experience in research preferably in family planning
    A demonstrated high level of professionalism and an ability to work independently and in high-pressure situations under tight deadlines.
    Strong interpersonal and communication skills.
    High proficiency in written and spoken English.
    Deadline driven with a focus on results.
    Understanding of child safeguarding and child participation procedures.

    The consultant will be responsible for completing each of the key milestones as indicated in the scope of the consultancy and reporting on progress as agreed to LG hiring manager.

  • Director of Talent Acquisition

    Director of Talent Acquisition

    Job description
    Reports to: Director of People & Culture
    Location: Nairobi, Kenya or Kampala, Uganda
    Travel: up to 25 percent
    Direct reports: 3
    Introduction
    Do you want your work to matter? Do you want to use your advocacy skills to make a difference, not just a living? Do you want to improve millions of lives, including your own?
    Living Goods works to reinvent how we improve the lives of the under-served. We think big, but operate lean and nimble. We train community health workers to bring life saving products and health services to people’s doorsteps.
    We also transform community health through mobile phones. Using the disruptive power of mobile technology, we’ve equipped and deployed 7,500 community health workers across Africa. These community health workers treat common illnesses like pneumonia, diarrhea, and malaria. They also provide primary healthcare to 6 million people at a fraction of the cost of doctors and nurses. And they’ve reduced child mortality by 27 percent.
    The secret to our success is a winning team. One that enables people to bring their ideas and creativity to work every day. If you work well in a dynamic collaborative culture, set high standards, meet challenges with determination and a have a sense of humor, come work for Living Goods!
    People & Culture

    We know that our work at Living Goods depends on more than careful research and creative ideas. It also depends on great people. That’s why we’ve been adding more people every month for years. Already this year we’ve hired 100 new people. There are now 400 Living Goods employees working in Uganda, Kenya and the US. Three years from now, there’ll be 1,000.
    But growing a global workforce requires a Chief Cultivator – also known as a Director of Talent Acquisition. Someone to plant the seed about Living Goods in the minds of talented professionals. Simplify the hiring process. Improve the candidate experience. Think big but get the details right!
    Lead recruiting.Tripling our global team requires more than just clever titles and an efficient process. It also requires a great strategy. So we need you to develop the strategy to get us to 1,000. To set global goals for growth, identify best in class sourcing techniques, develop employee referral campaigns, and build talent pipelines.
    Design.We look to you to build the next several stories on the foundation we’ve laid. To create assessment centers to better understand candidates’ skills. Add your ideas to our onboarding program. Develop new ways to promote diversity in recruiting.
    Be the brand ambassador. You will turn our employee sales pitch into a full-fledged employer brand. One that communicates our “employee value proposition” through blogs, a new career website, videos and candidates materials. You’ll also help ensure that candidates have a great experience with Living Goods from start to finish – regardless of whether they get the job.
    Top talent scout.Like a monarch butterfly you will flutter your wings at regional career fairs and global health conferences, spreading Living Goods pollen and finding great people for the Talent Acquisition team to cultivate.
    Clarify the course. We need you to solidify recruitment policies and processes. To map out the process end to end and clarify the stages of recruiting, the activities in each stage, and the responsibilities of hiring managers, recruiters, and HR partners using technology.
    Measure & refine. You will drive recruitment analytics and metrics. Measuring what matters will enable you to keep recruitment fresh, efficient, and effective. You will keep a pulse on new trends and ways to improve recruiting.
    Manage the team.Your enthusiasm for recruiting is contagious and you will infect your team with it. You will guide country Talent Acquisition leads to set country-specific strategies and plans, set collaborative team goals and help your team members remove roadblocks they encounter.

    Your background

    Recruiting credentials. You have a decade (10 years) of experience in talent acquisition, including at least 5 years gained in a best-practice environment in an international corporation and/or global NGO. BA or BS required; masters degree preferred.
    Leadership. You’re a visionary thinker, who’s created collaborative talent acquisition strategies. You’ve translated organizational strategy into talent acquisition plans.
    Sourcing savvy. The internet is a global database and you know how to mine it for people. You have a knack for using online recruiting tools and strategies to identify talent. You know Africa, and where talent resides.
    Client focused. You understand organizational strategy, are capable of translating it to talent acquisition goals and map out mechanisms to meet your client needs. You can enhance the image of People and Culture.
    Tech-savvy. You’ve managed talent acquisition systems including best-in-class digital tools. More importantly, you use analytics to inform business decisions, and can develop Talent Acquisition reports, dashboards and metrics
    Collaborative spirit. You actively listen and communicate. You connect easily with your team and can gain their trust and respect. You can roll up their sleeves and help others out in a pinch. You can change the HR paradigm from “you can’t do that” to “yes we can.”
    Manage and build others. You’re an astute manager who has implemented management practices and previously lead a team. You’re also a great leadership coach and trainer.
    Influencing skills. A recognized strong communicator with positive influential interpersonal skills. You can persuade people in writing and in person.
    Problem solving skills. You have the intelligence to anticipate challenges and the resourcefulness to find solutions.
    Gets our model. Living Goods is a hybrid model. We’re a nonprofit organization with a business minded approach. We use business practices to achieve social goals.Candidates with for-profit and nonprofit experience preferred.
    Lives our values. You can thrive in our culture – you can demonstrate inclusion, integrity, innovation, quick footedness, collaboration, and accountability.

    Compensation
    A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
    Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.
    Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.