Company Address: Address 15 Gem Lane, Kileleshwa, Nairobi

  • Devops Engineer – Nairob

    Devops Engineer – Nairob

    Job description

    Do you want your work to matter? Do you want to use your skills to make a difference, not just a living? Do you want to improve millions of lives, including your own?Living Goods is looking for a DevOps Engineer to help us build functional systems that improve our core operation. DevOps Engineer will be responsible for developing and building IT infrastructure, install and configure solutions, implement reusable components, translate technical requirements, assist with all stages of test data, develop interface stubs and simulators and perform script maintenance and updates.You will be responsible to build automated deployments through the use of configuration management technology, deploy new modules and upgrades and complete fixes within the production environment. DevOps Engineer duty will also be to make modules ready for production, which entails moving them according to specific procedures and documenting knowledge transfer. Ultimately, you will execute and automate operational processes fast, accurately and securely.Your ChargeDevOps Engineer will take the ownership of deploying product updates, identifying production issues and implementing integrations that meet stakeholders needs. Being part of tech team, you will evaluate existing applications and platforms, give recommendations for enhancing performance via gap analysis, identifying the most practical alternative solutions and assisting with modifications. You will maintain the routine application maintenance tasks accomplished via strategy-building techniques. DevOps Engineer will also help create requirements and procedures for implementing routine maintenance, troubleshooting existing information systems for errors and resolving those errors.Responsibilities

    Designing, creating, validating and maintaining templates, playbooks, and modules for configuration management and infrastructure deployment tools leveraging open source tools;
    Participating in the analysis of and document requirements for development of new or improved infrastructure automation;
    Use various tools to orchestrate solutions i.e. Continuous Integration Tools.
    Build independent web-based tools, microservices and solutions.
    Write scripts and automation using Bash/Java/Python.
    Implement integrations requested by software engineering team.
    Deploy updates and fixes.
    Build tools to reduce occurrences of errors and improve deployment cycle.
    Develop software to integrate with internal back-end systems.
    Perform root cause analysis for production errors.
    Investigate and resolve technical issues.
    Develop scripts to automate systems health visualization.
    Design procedures for system troubleshooting and maintenance.
    Configure and manage data sources RDBS and NoSQL.
    Maintain team and project management tools such as Agile Manager or Agile Bench.

    Your background

    BSc or MS in Computer Science, Engineering or relevant field.
    4-6 years of experience in managing Linux based infrastructure.
    4 years of experience as a DevOps Engineer or similar software engineering role.
    2+ years’ experience in DevOps processes and tools (Ansible, Docker, Vagrant, Chef/Puppet, PagerDuty, NewRelic, Splunk).
    Demonstrable experience of continuous integration tools like Bamboo or Jenkins.
    Good knowledge of shell scripting or Java or Python.
    Working knowledge of databases both RDBS and noSQL.
    Problem-solving attitude.
    Team spirit and team player.
    Critical thinker and problem-solving skills.
    Good time-management skills.
    Interpersonal and communication skills.

    CompensationA competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.

  • Community Health Manager (Internal Candidates only)

    Community Health Manager (Internal Candidates only)

    Job description

    IntroductionPlease note: this posting is open to current Living Goods employees only.The Community Health Manager will be responsible for the oversight and performance of the branch, its staff and community health promoters. You will be skilled at coaching your team to push boundaries and solve problems, carefully manage stock to ensure all your community health volunteers are always in stock of essential medicines, support innovations and represent the branch to sub-county government teams.The Community Health Manager will be based at the branch. You will spend most of your time working either in-field supervising your direct reports or at the branch with some meetings expected in Nairobi at HQ or in other branches.Key Duties And ResponsibilitiesPerformance Management

    Provide leadership to the community health supervisors building a high efficient and effective team.
    Directly monitor performance of community health supervisors, providing feedback during joint field visits as they work with community health volunteers.
    Support professional development of branch team members.
    As required support new Branch Management Trainees as they are undergoing training in your branch.
    Setting Priorities (WHAT: Expectations/Objectives and HOW: Goals/Results).

    Operational Management

    Pro-actively work with branch team to meet key KPIs through brainstorming problems, identifying areas for improvement, bringing new ideas for testing to the field operations leadership or to the innovations committee.
    Ensure efficient time management of CHS and CHVs by guiding work planning.
    Lead efforts of scale at branch with support from HQ and the expansion team to optimize coverage and staffing.
    Ensure branch delivers to the highest quality standards by developing and implementing quality improvement action plans, investigating fraud reports and taking action if and when necessary.
    Ensure branch is compliant with all LG policies and procedures.
    Sign off on all extended credit and consignments to community health volunteers in line with LG policies.
    Spot check CHS field visits to observe CHS/CHV motivation, commitment, honesty and integrity.

    Inventory Management

    Responsible for all inventory at the branch.
    Monitor short-expiries and communicates when stock transfers are needed.
    Lead monthly stock count.
    Coordinate stock delivery to CHVs ensuring that CHVs are in stock of all essential medicines at all times.

    Training

    Assist with training of CHVs both in regular in-service trainings, and on an ongoing basis to ensure high level of knowledge of LG products, services and health procedures.
    Oversee ongoing training to all CHVs. Ensure high quality training, CHV understanding to deliver the highest quality service to the community.
    Train CHSs on using analytics and reports, building trust (with CHVs and the community), quality (proper CHV activity and data), evaluating CHVs and time management.
    Empower CHS by coaching them to achieve and understand the purpose of LG, their role and the impact of CHVs.

    Financial Management

    Responsible for all financial operations at the branch.
    Collect cash for invoice deliveries.
    Submit monthly branch requisitions and expenses to HQ to support field work.
    Detailed Reporting and Monitoring.
    Audit branch support and work satisfaction of CHVs and CHSs.

    External Relations

    When necessary, support donor and staff visits at the branch.
    Represent LG at sub-county government meetings.

    Qualifications, Skills And Experience

    Proven success as a Community Health Supervisor, entrepreneur, business manager, or health professional.
    2 years + management experience a must, experience at Living Goods preferred.
    Diploma or degree in health related areas preferred, diploma or degree in other areas will be considered.
    Entrepreneurial spirit and drive for results.
    Exceptional natural leader with strong interpersonal skills.
    Ability and willingness to work extensively in the field.
    Excellent written and verbal communications skills in English.
    Fluency in several local languages a plus.
    Proficiency with Ms-Word Excel, PowerPoint and general computer proficiency.

    CompensationA competitive salary and benefits package commensurate with experience and bonus opportunity.Deadline for applications submission is Thursday on 11th July 2019.Living Goods is an equal opportunity employer and will consider every qualified applicant for employment.Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.

  • Director of Health

    Director of Health

    The Opportunity
    The role provides strategic and technical direction for the development and implementation of the Living Goods Kenya RMNCH (Reproductive New Born Maternal Child Health) program. She/he shapes the overall strategic direction and operational model for LG Kenya with keen focus on impact optimization. The role leads the following functions and their teams: Training, M&E, Quality assurance and research. The role serves as a key technical advisor on all health-related matters to the country director, senior leadership and serves as the health focal point to external partners including the Government.
    Ensure program excellence. 

    You are our top technical expert. Drive strategy for deepening the health impact of the Living Goods model, staying on top of best practices, new research and innovations to integrate into our model.
    Monitoring and Evaluation: Oversee the development and implementation of the LG M&E strategic plan and drive a culture of data use for decision making at all levels of the organization.
    Research: Oversee the development and implementation of the LG Research strategic plan. Identify research opportunities and provide technical oversight to the conduct of research activities by internal and external teams.
    Health capability building: Provide strategic direction to ensure capability of the right people is built through training or other means; Oversee development of all key training, job aids, and other diagnostic tools, ensuring they comply with Ministry of Health, and relevant global health standards and best practice.
    Contribute to the development of LG policies, guidelines and strategic plans.

    Leadership & Team Management

    Manage, supervise and build a high performing team to ensure effective delivery of the LG strategic plan.
    Coach and mentor managers to build both technical and management capacity.
    Build resources for the future, inspire and motivate others to be the best they can be.
    As a member of the Country senior management team, communicate a vision, build common understanding, align resources to accomplish key objectives, drive the ‘living the values” and work across Living Goods to build collaborative relationships.

    Project Management

    Provide project management oversight to selected projects and initiatives.
    Provide technical advice to LG team members in the design and implementation of projects.
    Initiate and lead the design and implementation of new and/or innovative approaches and service delivery models.

    Ensure Quality.  

    You will ensure that data we glean is robust and reliable.  You will also help develop indicators to measure community health worker performance and client satisfaction. Excellent communication and writing skills, with a keen ability to synthesize and present complex data in a simple, compelling, meaningful way (ability to produce beautiful and top-notch data visualization is a plus).

    Influence externally.

    Good network & understanding of stakeholders; including with other donors, policy-makers and other entities to advocate for and influence adoption of community health best practices and policies. Strong relationships with Ministry of Health.

    Develop new programs.

    Lead all aspects of program design in business development, assess partnership and funding opportunities and provide technical direction on bid/no-bid decisions.

    Your background
    Technical credentials.

    Registered Medical Doctor 10+ years of relevant experience in Public health programs with sound understanding of the MOH Kenya (Policies, curricula etc.)
    Strong experience in in Research Design/M&E and implementation of maternal and child health programs.
    Prior experience working with large funding organizations such as GAVI, USAID, DFID and The Gates Foundation is desired.
    Deep knowledge and experience in Design, impact measurement and evaluation,
    Possess strong analytical, evaluation design, and methodological skills, and utilizes “right-fit” methods for a broad range of quantitative and qualitative approaches to communicate a rigorous, yet compelling story about org’s impact

    Team player.  You play well with others enjoy seeing the impact of our work as a team.
    Multitasks.  You’re able to juggle multiple tasks at once while ‘keeping calm and carrying on.’ You think strategically, handle ambiguity and work well in a multicultural environment.
    People management skills.  You are a seasoned, collaborative manager & team leader, who productively engages & motivate team to aspire for excellence, ambitious and challenges status quo.
    Problem solving skills.  You can understand complex research problems and solutions. You like to get things done in a structured, methodical way.
    Lives our values. You can thrive in our culture – you can demonstrate inclusion, integrity, innovation, quick footedness, collaboration, and accountability.
    Compensation
    A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
    Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.
    Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.

  • Senior Manager, Digital Health Partnerships 

Global Research & Learning Senior Manager 

Global Senior Analyst 

Senior Program Manager, Innovation Network 

Senior Program Manager, Technical Assistance 

Software Engineering Director

    Senior Manager, Digital Health Partnerships Global Research & Learning Senior Manager Global Senior Analyst Senior Program Manager, Innovation Network Senior Program Manager, Technical Assistance Software Engineering Director

    Digital health is transforming the face of healthcare.  All around the globe, access to a mobile phone can mean the difference between life and death. Mobile phones allow families to call for medical help in emergencies. They help rural pharmacists locate lifesaving drugs during stockouts. And they enable health workers to track disease outbreaks, so they can respond quickly and prevent disease from spreading.
    At Living Goods, every community health worker we work with gets a smartphone on day one. Using our SmartHealth app, community health workers register households, track maternal health, monitor infant growth, and diagnose and treat common childhood ailments like pneumonia, diarrhea and malaria. Living Goods’-supported supervisors also use smartphones to monitor the performance and target their supervision of community health workers. And our Ministry of Health partners use the data collected by these community health workers and supervisors to measure results and recommend program improvements.
    mHealth is at the heart of how we drive impact, enabling Living Goods and government to gather reliable data, provide consistent and accurate diagnoses, and deliver high-quality, cost-effective community health care. However, we do not think that any single technology is the solution for all contexts. Instead we want to support partners and governments identify the right solution for them among the growing number of platforms targeted at CHWs.
    The Team
    Although this role will sit in LGs Global Technology Team, it will work closely with the Community Health Strengthening Team (CHST) Team. CHST is a group of smart and innovative professionals who seek to transform community healthcare across the developing world. They help large-scale implementing partners and Ministries of Health design policies, develop innovative ways to finance healthcare, and co-design programs to deliver high impact, low-cost community healthcare.
    Key to achieving this will be to get governments to adopt digital health solutions that will enable these Governments to more efficiently and effectively manage their community health programs. That’s where you come in. As Senior Manager for Digital Health Partnerships, you will work with the rest of the CHST to identify and pursue opportunities to support government in existing and potential expansion countries, and, to design context-appropriate solutions and lead implementation of the same.
    Responsibilities

    Make it happen. We are increasingly being asked to support governments to use digital health to improve the performance of their community health programs. You will lead the design of our approach to providing mHealth technical assistance to governments and partners, and you will deliver it. You will support program design, training and technical assistance to build the capacity of governments and partners to implement and their own digital solutions for community health.
    Build and strengthen our digital health rep. You will help build and strengthen LG’s reputation as a key, tech-agnostic digital health partner and implementers. Develop and maintain strong relationships with solution providers, implementing partners and innovators.
    Scope new opportunities. Using your knowledge of the digital health landscape, in conjunction with the CHS team you will identify opportunities to partner with country governments and other organizations working in community health to support the design and/or implementation of digital solutions for community health.
    Stay on top of it.You will keep up to date on trends, developments and innovations in digital health in our current and potential expansion countries.
     Using your Tech Project Management skills, you will develop detailed project goals, plans, resources, and budgets for digital health projects, lead project implementation, and manage and monitor project risks. You will coordinate internal resources and third parties/vendors for execution of projects; and create and maintain comprehensive project documentation.

    Qualifications

    Technical creds.  You have a university degree in public health, international development, or information and communication technology or computer science. You have 5+ years of experience implementing digital health projects in low-income countries, and providing technical assistance to government.
    Plays nice with others.You have experience working and collaborating with people from all different sectors: government, non-profit and private sector. You know how to build trust and relationships with people from different backgrounds and with different interests to get things done.
    Self-starting. You are highly organized, self-motivated and able to work independently without much guidance. You can handle multiple priorities while remaining flexible and professional.
    You are intellectually curious and not afraid to propose new solutions, new ideas, or challenge the way things are done.
    Lives our values.You can thrive in the Living Goods culture: you are a model of inclusion, integrity, innovation, quick footedness, collaboration, and accountability in your work.

    Compensation
    A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity.  The opportunity to be your best while making lives better for those in need.
    Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.
    Living Goods does not offer any positions without an interview and never asks candidates for money.  If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.

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  • Health Trainer 

Junior Software Engineer

    Health Trainer Junior Software Engineer

    Job description

    The opportunityAre you looking to use your health knowledge in a high impact training career?If you are a natural public speaker and health professional who loves working with people you could be the right fit to join Living Goods as a Health Trainer. This role is based in Nairobi with significant travel to other counties. Applicants must be willing and able to travel 50-75% of the time.Responsibilities

    Prepare and deliver technical modules trainings in Integrated Community Case Management (ICCM) focusing on Malaria, diarrhea, pneumonia and malnutrition as well as MNCH, RH and HIV to Community Health Volunteers (CHVs).
    Provide ongoing training to all LG Branch team members on health topics keeping abreast of new health information and changing trends.
    Offer technical assistance in RH, MNCH, Immunization and HIV to LG research agenda and LG programming.
    Assist in ensuring all LG agents are in compliance with regulations set by health authorities and professional bodies including compliance with standard service provision guidelines.
    Coach the Community Health Volunteers in the field on case identification and management as needed.
    Conduct support supervision to CHVs in the field after training in the first month of operations.
    Certify and recertify CHV during base training and annually respectively to ensure quality of CHVs.
    Project management of training agenda from planning, logistics, communication with government relations and government officers to back stopping training operations in every base training in the field to ensure efficiency.
    Compile training reports and analyse training results and conduct simple operational research from base training and field work and customize solution based mentoring and coaching and training.
    Contribute to the development and design of workflows updating of the LG smart health mobile applications to ensure they are technically sound user friendly for CHVs to deliver Community Health Services.

    Your Background

    BSc degree in Nutrition, Public Health, Nursing, Community Health, Diploma in clinical medicine or pharmaceutical technology.
    Certificate training in HIV/AIDS management, RH and MNCH, ICCM added advantages.
    Minimum 3 years’ post-graduation experience in ICCM, RH, MNCH, HIV patient management and/or research.
    Technical expert in Community Health, ICCM, RH, MNCH and HIV areas.
    Excellent written and verbal communications skills, both in English and Swahili.
    Self- motivated and an avid reader.
    Well organized and attentive to details.
    Team player – supportive, collaborative and encouraging of team mates.
    Charismatic and enthusiastic; a natural leader.
    Creativity and problem solving skills.

    CompensationA competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.

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  • Data Scientist

    Data Scientist

    IntroductionEmpowering micro-entrepreneurs to deliver life-changing products to the doorsteps of the underserved.Do you want your work to matter? Do you want to use your skills to make a difference, not just a living? Do you want to improve millions of lives, including your own?The mobile health (mHealth) trend, offers an unprecedented opportunity to transform the health services available to people across the globe. In particular, the mHealth transformation can be most disruptive in the developing countries, which is often characterized by a dysfunctional public health system with a severe scarcity of health infrastructure and resources. Despite this opportunity, the growth of mHealth in developing countries is rather slow to achieve its full potential. Various factors are hindering the growth of mHealth in low-income countries.mHealth is at the heart of how Living Goods drives impact. We believe that reliable data, consistent diagnostics and analytics are crucial for delivering high quality and cost-effective community healthcare at scale. We want to utilise our experience to enable other implementers and governments to adopt mHealth solutions which drive the performance and therefore impact of CHWs. The technology plays important role in achieving our long-term goals. We are an innovative in rolling out new solutions and ideas to empower CHWs and management. Living Goods has broad experience of technical solutions relevant to healthcare sector in the developing world and we are continuously shaping our platform to meet our customers’ current and future requirements.The OpportunityThe Data Scientist will represent the foundation of a data driven culture that has made Living Goods a successful organization delivering health services via the community health worker. The successful candidate in this role will use a wealth of internal data streamed for different physical sources, and external data available to understand beneficiaries’ behaviour, improve operational efficiencies and provide actionable insights to stakeholders so they can make smarter, data-driven decisions.Based in Nairobi, Kenya, the ideal candidate will have an established background in solving complex problems, a strong technical ability, excellent project management skills, great communication skills, and the motivation to achieve results in a fast-paced environment. Our team is small, creative, diligent, highly entrepreneurial and business-focused.What We Are Looking For

    Passionate about science and data. Our drive is to bring advanced technology and robust scientific techniques into the research and operation.
    Highly driven, results-oriented, creative and a problem solver with an ability to prioritize and set direction in a fast-moving environment
    Curious attitude with collaborative and resourceful working style
    Team Player. Act as an ambassador for Data Science within Living Goods and enable others in the organization to utilize your work
    You are accountable. We take responsibility for our own successes and failures.
    You are disciplined. We do things the right way, we do not cut corners, we do not rely on smoke and mirrors; we are the real deal.

    Responsibilities

    Use various data mining techniques to uncover trends and derive insights
    Analyse forecasting metrics, perform exploratory data analysis with the goal to uncover trends, find root causes of forecast inaccuracies and develop innovative features that can drive additional value
    Solve complex data science problems using the breadth of open source tools available including problem framing, data preparation, model building, model deployment and output consumption in the form of dashboards
    Manage stakeholder expectations and design data science solutions which align with our pillars of maximizing impact and scale, reducing operational costs and improve beneficiaries’ experience
    Perform ad-hoc analysis and present results concisely and persuasively to various stakeholders
    Deliver successful high-profile data science projects within the organisation

    Minimum Qualifications

    A university degree in Big Data, Mathematics, Statistics or Computer Science
    At least 3 years work experience as a data scientist within a business environment
    Practical experience building and implementing predictive models using machine learning algorithms and knowledge of building time-series models by taking into account dynamic variables
    Working knowledge of relational databases, data manipulation, business and/or enterprise intelligence, and applied statistics
    Experience with data science programming languages, specifically Python/Java or R
    A deep understanding of AI, ML, NLP and deep learning tools and libraries and familiarity with big data technologies and data frameworks like Hadoop, Spark, Kafka, nifi or other
    Superior written and verbal communication skills and the ability to clearly explain technical concepts and implications of analyses (tell a data story) to a wide audience.
    Proven ability to translate business problems into actionable analyses
    Excellent general IT skills and the aptitude to learn new packages and processes
    Strong project management skills
    Experience in health or a related field will be an added advantage

    CompensationA competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.

  • Chief Operating Officer

    Chief Operating Officer

    Job description
    Reports to: CEO
    Location: Nairobi, Kenya; or Kampala, Uganda
    Direct reports: Country Directors, Community Health Strengthening, Supply Chain, and Strategic Growth Initiatives
    Travel: Up to 30 percent
    Organizational Growth
    Living Goods is growing! We’ve grown 30 percent every year for the past 5 years. We now have a staff of 400 and 8,200 community health workers spread across four countries. Our budget is $20 million this year and we will double that in 2019, thanks to a recent $35 million challenge grant from the TEDx Audacious Ideas project.
    We’re growing because we have a winning model and mission: to ensure that every family has high quality health care in their community. No matter how dense the neighbourhood or how remote the village.
    Our growth is anchored in three S’s: scaling, strengthening and spreading. To scale we aim to increase the number of people served within our two operational countries, Kenya and Uganda, and to launch operations in three new countries by 2021. To strengthen, we will broaden and deepen our impact with new programs and products and make big leaps in our operating effectiveness. Finally, we will spread our impact in current and new countries by influencing community health policy.
    The Opportunity
    Organizational growth can be dizzying for the faint-hearted but exciting for thrill seekers. To manage both growth and our thrill seekers, we know we need the steady hand of a Chief Operating Officer (COO) who will serve as a Deputy to our CEO.

    Lead strategy: We want you to develop work plans and timelines for our growth. To lead strategic discussions about our organizational culture, finances, supply chain and business development. To help us think big but ensure that we get the details right. To serve as a deputy and trusted advisor to our CEO.
    Direct operations: You will develop the systems that comprise operations excellence. In particular, you’ll ensure that we have the right field operations procedures (SOPS) and systems for our facilities, people, IT, and supply chain management.
    New country expansion: You will develop the plans and marshal the resources to bring us into new countries. You will lead discussions on where we should go next and broker deals with government to make it happen.
    Deliver results: Just like we measure product sales and community health worker performance, we need you to measure our operational success. To define what it means to excel as a country director, a partner with government ministries of health, a supply chain manager and to help your team learn, grow, and thrive.
    Manage country operations: You will guide and oversee Living Goods country operations, ensuring that each country has a strategy, policies and procedures, and the people necessary to succeed. You will ensure that operational processes are measured for effectiveness and efficiency.
    Lead from within: We need you to help to hire, onboard and retain Living Goods top talent. We also look to offer global guidance on pivotal issues like where to expand, when to contract, where to invest in the organization, and key leaders to nurture. Finally, we need you to represent the CEO externally and to lead the organization in the CEO’s absence.

    Your Background

    Operations expertise: You have 15+ years’ management operations in a global company. You know what excellence looks like in areas like human resources, finance & accounting, supply chain, facilities, IT, contracts & grants
    Thought leader: You have influenced top leaders or board members of a company or organization. Others look to you for insight and your opinion. You have cutting edge ideas, spot trends, and propose ideas to address challenges.
    Track record leading growth: You have successfully managed growth in an African company or NGO; in a growing company or NGO in Africa – one that is expanding in size (people, $) and geography (new countries, counties).
    Love for Africa: You have lived and worked in East Africa. You love lions, coffee, mobile money, and other gifts that Africa has given the world.
    Ability to execute: You have great ideas and the ability to implement them. You can translate a vision into plans so that we understand where we’re headed and what we need to do to get there.

    Country management experience: You’ve led country or field operations for an NGO or for-profit company. You can coach country directors on challenges and solutions associated with start-up and country management because you’ve walked a mile in their moccasins.
    Thrive under pressure: This role isn’t for the meek. We want excitement, not reluctance when a big decision needs to be made, or you’re asked to speak in front of a hundred people.
    Gets our model: Living Goods is a hybrid model. We’re a nonprofit organization with a business minded approach. We use business practices to achieve social goals. Candidates with for-profit and nonprofit experience preferred.
    Lives our values: You can thrive in our culture – you can demonstrate inclusion, integrity, innovation, quick footedness, collaboration, and accountability.
    Compensation
    A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
    Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.
    Perrett Laver will conduct an executive search process for the role. To apply, please upload a full curriculum vitae (detailing the nature, scope and scale of responsibilities held) alongside a covering letter of application detailing relevant skills and experience to https://candidates.perrettlaver.com/vacancies/ quoting reference 3858.
    The closing date for applications is: 12pm EAT on Monday 29th April 2019.
    Protecting your personal data is of the upmost importance to Perrett Laver and we take this responsibility very seriously. Any information obtained by our trading divisions is held and processed in accordance with the relevant data protection legislation. The data you provide us with is securely stored on our computerised database and transferred to our clients for the purposes of presenting you as a candidate and/or considering your suitability for a role you have registered interest in.
    Perrett Laver is a Data Controller and a Data Processor, as defined under the General Data Protection Regulation (GDPR). Our legal basis for much of our data processing activity is ‘Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website http://www.perrettlaver.com/information/privacy-policy/

  • Global Senior Analyst

    Global Senior Analyst

    Do you want your work to matter? Do you want to use your skills to make a difference, not just a living? Do you want to improve millions of lives, including your own?
    Committed to Evidence
    Living Goods is growing! We’ve grown 30 percent every year for the past 5 years. We now have over 400 Living Goods staff and over 8000 community health workers working in Uganda and Kenya. In three years, we will have 1,000 staff across Africa and work with 30,000 community health workers.
    We are growing because we have a winning model and mission: to ensure that every family has high quality health care in their community. No matter how dense the neighborhood or how remote the village.
    We’re also growing because we measure what matters. We continuously analyze community health data and use it to hone programs and protocols. Four years ago, researchers conducted a randomized control trial of our work, validating our impact on child mortality reduction and helping us recalibrate programs to better achieve health targets.
    The Opportunity
    Our strategic plan for growth has 3 objectives: to scale, spread, and strengthen. The Global Senior Analyst is a newly created role to build and strengthen analytics and learning across the organization. We have an enormous amount of data that is only partially tapped for insights and evidence generation today. There is a huge opportunity to more strategically and effectively use and analyze our data, together with other partner and publically available data to drive impact, cost efficiency, learning and advocacy in community health.

    Lead Analytics. You will proactively identify and conduct high quality, insightful and actionable analytical deep dives aligned with strategic, operational and advocacy related priorities. You will synthesize key data and insights into relevant deliverables for internal and external audiences. You will work closely with a team of analysts in our country offices to do the same.
    Leverage a range of statistical and analytical tools. You will leverage a range of analytical and statistical tools to use for different projects. Examples include: costing and cost-effectiveness analyses, analyzing baseline household survey for a new country, analyzing programmatic data across our countries to build evidence of which CHW supervision strategies are most effective, using GIS data to analyze the extent to which we reach households furthest from health facilities, or building a predictive analytics model to target the highest risk children in the areas we work.
    Support Business Development, Advocacy and Communications. You will contribute regularly to proposals, reporting, advocacy briefs and other external communications that rely on robust analysis, visualization and interpretation of data.
    Build and strengthen tools and systems for analysis. Our teams rely on live dashboards to monitor and improve performance across our supported CHW networks. You will work with colleagues on the tech team, and external vendors to strengthen dashboards and build other analytical tools and systems to further strengthen our data driven culture and processes.
    Build analytical capacity. You will create best practice analytical systems and tools across the organization. You will work closely with colleagues in other teams including analysts in our country offices to strengthen their capacity to conduct proactive, strategic, rigorous and insightful analyses.

    Your background

    Technical chops. You have at least 7+ years’ experience in analytical roles with some experience working for an impact-focused organization. You have a master’s degree, PhD or equivalent in related field such as public health, economics, or data science.Demonstrated experience in using data to drive impactful, scalable and cost-effective solutions. You love data and are passionate about using data to make decisions that can save and improve lives at large scale. You have demonstrated experience in the same.Strong analytical skills. You have experience in a range of analytical tools, types of analyses (cost-effectiveness, impact modeling, regression analyses, etc.), and proficiency in a variety of commercial and open source statistical software packages and data visualization tools (Tableau, STATA, SAS, SPSS, GIS, power Bi, R and others).Strategy and Learning. You think strategically and can adeptly structure robust analyses to answer priority questions that you or others have identified. You have a track record of using data to drive strategic, operational and programmatic decisions. You can creatively and effectively bring together data from different sources.Writing & presentation skills. You have demonstrated experience translating complex data into insights and actionable recommendations, presenting complex information to a variety of stakeholders in a clear, concise and inspiring manner, and writing white papers and other internal briefs based on analyses you have conducted.Curiosity. You stay current on new research and analytical tools. You love the opportunity to dig into an interesting question, to come up with creative approaches to data use and analysis to derive important insights. You’re eager to learn from others and try new approaches.Project and Team Management. You are organized, have strong project management skills and are able to effectively manage multiple projects and work with different teams simultaneously and prioritize accordingly. You enjoy mentoring and coaching colleagues, and have experience building team capabilities in analytics and using data to inform strategy.
    Systems builder. You like creating strong systems, processes and tools for collecting, using and analyzing data. When you see a need for a better way, you keen to roll up your sleeves and make it happen!
    Collaborative spirit. You actively listen and communicate. You connect easily with your colleagues internally and externally. You are keen to help others out and proactively look for ways to contribute.
    Lives our values. You can thrive in our culture – you can demonstrate inclusion, integrity, innovation, quick footedness, collaboration, and accountability.

    Compensation
    A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
    Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.

  • Senior Manager, Global Research & Learning

    Senior Manager, Global Research & Learning

    Job description
    Committed to Evidence
    Living Goods is growing! We’ve grown 30 percent every year for the past 5 years. We now have 400 Living Goods staff and 8,200 community health workers working in four countries. In three years, we will have 1,000 staff across Africa and work with 30,000 community health workers.
    We’re growing because we have a winning model and mission: to ensure that every family has high quality health care in their community. No matter how dense the neighbourhood or how remote the village.
    We’re also growing because we measure what matters. We continuously analyze community health data and use it to hone programs and protocols. Four years ago, researchers conducted a randomized control trial of our work, validating our impact on child mortality reduction and helping us recalibrate programs to better achieve health targets.
    The Opportunity

    Our strategic plan for growth has 3 objectives: to scale, spread, and strengthen. The Senior Manager, Global Research & Learning will strengthen research, analytics and learning across the organization ensuring that we continue to deepen impact, learn from new innovations, and build evidence for our advocacy efforts.
    Ensure excellence in research, learning and knowledge sharing. As we expand you will ensure that our research is rigorous and data reliable. You will use LG’s data and other data and research to advise the best ways to strengthen the program and deliver lasting results in community health.
    Drive learning from innovation. You will lead research and learning related to our health program innovations. You develop theories of change, design evaluation frameworks and create and verify data collection tools, analyze and interpret data, and ensure strong documentation and dissemination of results at key milestones.
    Research, analyze and write with rigor. You will work with country and advocacy teams to identify and prioritize research needs, and then develop and oversee operational research studies and impact evaluations to improve programs and produce evidence for advocacy. You and colleagues will write articles in peer reviewed journals contributing to filling priority knowledge gaps in community health.
    Build and strengthen research and learning. You will build the capacity of our teams in research, evaluation, learning and dissemination. You will develop RFPs for external evaluations and help build strategic research partnerships with other global health organizations, academic institutions, and government partners to further our learning and advocacy goals.
    Knowledge Management and Dissemination. You will create best practice systems and tools to document learning from research and program innovation and ensure the translation of this research for advocacy.

    Your background

    Technical chops. You have at least 7+ years’ experience as a researcher or in monitoring and evaluation focused roles in non-profits, social enterprises or foundations. You have a master’s degree or equivalent in related field such as public health, economics. PhD is highly valued.
    Research, monitoring and evaluation skills. You have designed and led operations and implementation science research studies. You have expertise in evaluation design, best practices and both quantitative and qualitative methodologies. You have strong methodological and analytical skills with a track record of supporting program evaluations and research from project inception through post analysis and dissemination. You have excellent proficiency with excel and statistical software (Tableau, STATA, SAS, SPSS, R) and survey software tools. You are familiar with publicly available data sets such as DHIS, MIS, DHS and others.
    Strategy & learning. You are a strategic thinker with experience developing theories of change, designing evaluation frameworks, building and testing data collection tools, analyzing data, and translating insights for program learning and advocacy.
    Writing & presentation skills. You have demonstrated experience translating complex data into actionable recommendations, presenting complex information to a variety of stakeholders in a clear and concise manner, contributing to peer reviewed articles, and writing white papers and other internal briefs. You can write simply about complex topics and teach others to do the same.
    Community health curiosity. When it comes to public health, you’re a voracious reader. You stay current on new research. You like asking tough questions and wading through information to answer them.
    Project Management. You are organized, have strong project management skills and are able to effectively manage multiple projects simultaneously and prioritize accordingly.Systems builder. You like creating strong systems, processes and tools for collecting, using and translating data. When you see a need for a better way, you keen to roll up your sleeves and make it happen!
    Collaborative spirit. You actively listen and communicate. You connect easily with your team and colleagues internally and externally. You are keen to help others out and proactively look for ways to contribute. You can inspire your team, and you enjoy developing the capabilities of colleagues.
    Lives our values. You can thrive in our culture – you can demonstrate inclusion, integrity, innovation, quick footedness, collaboration, and accountability.
    Research Publications. You have proven track record of publications as a lead author in high impact conferences and journals specific to community and public health research.

    Compensation
    A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
    Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.
    Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.

  • Director of Software Engineering

    Director of Software Engineering

    Do you want your work to matter? Do you want to use your skills to make a difference, not just a living? Do you want to improve millions of lives, including your own?
    At Living Goods, you will have the chance to apply your ideas and creativity at work every day. If you work well in a dynamic collaborative culture, set high standards, and meet challenges with determination and a sense of humor, you’ll thrive here at Living Goods.
    The opportunity
    mHealth is the biggest health transformation of our lifetime. All around the globe, mobile phones are making a difference between life and death. They allow families to call for medical help in emergencies, help rural pharmacists locate lifesaving drugs during stock outs, and enable health workers to track potential pandemics. In developing countries, mobile phones have also transformed community health at the grassroots level.
    Living Goods is rapidly transforming into a digitally-led business in order to better serve our communities and other stakeholders. Our belief in the power of technology, mobile phones and phone apps is not unique. Nowadays, everywhere you look healthcare executives and MOH leaders are talking about mobile health. But at Living Goods, we’ve done more than talk. We have created tools, fine-tuned them, and used them to equip over 9000 Community Health Workers and hundreds of supervisors to deliver high impact, low-cost community health services in 2 countries and have ambitious plans to scale to at least 4 countries and over 33,000 Community Health Workers. We truly believe using data for decision making is transformative.
    We now want to take it a notch higher by strengthening our Technology team to enable us to customize and build high performance and scalable mHealth systems. As such, this is an excellent opportunity for a driven candidate to take on a leadership role where you would be committed to building and maintaining a highly productive software engineering team instilled with the ethos of delivering quality solutions. In return, you will enjoy an exciting, innovative environment that supports flexible and agile working. You will lead the engineering team and work closely with operational managers and high-level staff in multiple countries. You will support the CTO in developing and delivering the overarching technology strategy and setting the direction for the software engineering and operational teams within the organization. Since technology is central to what Living Goods does, you will contribute to the global organizational strategy and contribute to the technology team transformation strategy and future direction.
    We Are Looking For Someone Who Can

    Provide leadership oversight of 10+ software engineers, including employees, contractors, and third-party partners.
    Participate in strategy conversations the organization in general and technology in particular.
    Develop an understanding of organizational goals and requirements, and develop a vision to translate those requirements to the technical end-product.
    Work in alignment with project leadership and internal & external stakeholders to deliver projects on time, with high quality, and that meet client needs.
    Partner with cross functional teams, stakeholders, product owners, and operational managers to deliver software solutions in alignment with organizational objectives.
    Be the team’s representative among senior and project leadership, effectively managing upwards and downwards.
    Develop and deliver regular communication including software delivery status and risks to senior management.
    Determine appropriate work load for engineers and develop engineer’s skills in alignment with their career goals and organizational future needs.
    Has a strong Software Engineering background and deep knowledge of agile development practices, TDD/BDD, automated builds, continuous integration, Cloud & container infrastructure.
    Has experience across the entire software development life-cycle from inception, through build to production.
    Is an experienced leader who has built effective teams that deliver results across the organization; technical experts, managers and future leaders.
    Has confidence to express own opinions, and pragmatic about modifying them when appropriate.
    Has the desire to learn and evaluate new technologies for cutting-edge solutions.

    Key Responsibilities

    Collaborate with senior engineering staff to define and implement reliable, scalable, efficient and secure architectures operating in a cloud environment.
    Create and execute key strategies to meet business outcomes and manage strategic relationships.
    The ability to lead and influence C-level stakeholders.
    Deliver high quality, high availability, highly reliable, scalable, and secure systems.
    Lead the architecture, design, implementation and deployment of products, working with project teams to ensure effective translation of requirements into technical specifications, delivery of products to schedule with high quality.
    Define and manage the entire software development lifecycle in an agile delivery environment focusing on continuous deployment at pace while maintaining quality and performance of software systems including supporting systems in production, responding to production incidents and managing unplanned work.
    Grow, mentor, manage and inspire a growing team of software engineers, providing clear and constructive feedback and creating opportunities for learning and growth.
    Strategic collaboration with senior management and stakeholders (e.g. Health, Operations, Innovation, Business Development, CHST, etc.) to define and build new features and products

    Qualifications

    BS/MS in Computer Science, Engineering, or related field
    12+ years of software engineering experience with a focus on high performing, innovative/creative and consumer-facing application and platforms.
    7+ years of leadership experience of which 5 should be direct management experience of a medium-size team i.e. 15+,
    Previous hands-on experience developing web/mobile applications, transactional platforms from requirements gathering to delivery and support.
    Proven ability to efficiently manage all aspects of the software development lifecycle in an Agile environment particularly multi-tier data-driven applications.
    Preferably experience in Java, Android, Node, Javascript, React, Python and Linux.
    Comfortable with integration, extension and modification of open-source tools.

    The ultimate success
    The ultimate measure of success is working software in production fit for now and the future, and a team that is continually challenged, motivated, mentored and supported where necessary. So, if being at the cutting edge of technology for development in health appeals and you have the background and skills, we are looking for then get in touch, we would be keen to hear from you.
    Compensation
    A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
    Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.
    Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.