Company Address: Address 15 Gem Lane, Kileleshwa, Nairobi

Chief People & Culture Officer

Job Summary
The Chief People & Culture Officer is responsible for driving thought leadership, strategic direction and implementation of organization-wide people, culture and engagement interventions across Living Goods. Specifically, the focus is double pronged: First it is to continuously diagnose the well -being of the organization, particularly in terms of how effectively LG leverages its key strategic people levers of culture, leadership, talent, diversity and capability to achieve its purpose. Secondly it is to design, develop, implement, and evaluate interventions that enhance organizational performance and individual development.

Responsibilities

Strategy Design & Execution

Lead the development of the People and Culture strategy ensuring alignment to overall organizational strategy
Lead the translation of functional & country strategy to local levels.
Lead the development of strategy implementation plans, assess and report performance against the strategy. Ensure people metrics provide critical information on LG’s human resources to the Board, CEO and Executive Team.
Lead the operationalization of strategies and plans. Guide and manage country and global P&C teams in the implementation of strategy and plans.

HR Consultant/Advisory

Lead the HR advisory function ensuring that internal capability and structures exist to provide strategic business advisory services to executive and senior management across Living Goods
Identify and provide HR consulting services across a broad range of HR responsibilities across the HR life cycle; talent acquisition, employee relations, performance management, career development, capability building, talent and succession planning, culture, rewards and recognition, compliance, and employee programs
Lead the development and execution of change programs across broad HR responsibility areas Provide the CEO, executive team and the board with decision support on both strategy and operations, insights into people and culture issues that impact LG mission, vision and strategy
As business partner to the CEO, provide consulting and advisory services

Organization Design and Effectiveness

Review organizational strategy and plans to assess opportunities that ensure LG’s org. design is fit for purpose and the future
Provide expert consulting services for organization design (strategies, tools, capacity building, roadmaps, etc.)
Lead the delivery of global organization design and effectiveness work
Infuse global best practices on LG’s approach to org. design and effectiveness
Design monitoring and reporting mechanisms, bringing attention to matters that impact the delivery of organizational goals
Develop strategies and plans to strengthen organizational design and effectiveness capability across LG

People Operations and Effectiveness

Lead the development of all people operations systems, processes and programs for effective and efficient global operations, including great employee and stakeholder experience.
Establish people metrics, analytics and reporting on critical people and operational information
Develop people plans and budgets selecting strategic initiatives that will achieve the strategy, monitoring progress, reporting and advising on adjustments.

Team and Organizational Leadership

Provide hands-on leadership to the global People and Culture team and manage change as the department grows and evolves. Hire, onboard, develop and retain top talent. Build resources for the future and inspire and motivate others to be the best they can be.
As a member of the senior executive team, communicate a vision, build common understanding, align resources to accomplish key objectives, and work across Living Goods to build collaborative relationships.
Build strong strategic partnerships externally to strengthen LG’s employer and employee brand

October 26, 2024
Director Global Technology Transformation Director, Infrastructure

Director Global Technology TransformationLocation: Kampala, Uganda or Nairobi, KenyaType: ContractedMin. Experience: Executive+ View details
Living Goods seeks a Global Transformation Leader to implement LG’s 2020 Technology Strategy that has been recently revised with support from Accenture Development Partners (ADP). The role is expected to establish a Project Management Office (PMO) that will bring the strategy to life across Living Good’s global operations. Execution will be required at organization-wide level, aligned to strategic initiatives that advance our performance management capabilities to the families we serve, external partners and internal clients. The individual will work collaboratively with the Global Executive Team and the Chief Technology Officer and team to provide leadership, coordination, strategic direction and management for all Technology PMO processes and functions. This individual will ensure the prioritization and successful delivery of initiatives across LG, reporting directly to the CEO (Project sponsor) or her designate. She/he should have expertise in project, program and change management in the provision of strong technology function.

Roles And Responsibilities

Technology Strategy Global Project Management Office (PMO)

Design, resource and lead the PMO; design workstreams, develop TORs, performance goals and measures
Coordinate the management, implementation and reporting: develop timelines, identify and implement KPIs and metrics, identify and manage interdependencies and potential risks and make staffing decisions based on skills and workload
Provide frequent and transparent updates, manage sponsor expectations, and keep all stakeholders informed of the progress of all projects and programs
Consult with key stakeholders in a proactive manner to establish scope, contract/recontract deliverables and timelines
Spearhead decision-making for all workstreams, making these available to the project steerco with information and data that enables quality and strategic decision making
Anticipate and identify deviations from plan or schedule and initiate corrective actions. Apply judgement to understand when to escalate, refocus teams and negotiate/re-negotiate
Identify, train and build awareness regarding effective processes, tools, and systems that ensure delivery of program objectives, in line with best practices
Partner with the organizational change leads to define, develop and implement change initiatives including training, to all personnel and roles associated with the implementation
Partner and engage with vendor(s) to effectively manage overall implementation. Negotiate and manage dependencies, issues, risks, financials and timelines
Develop and maintain documentation on all aspects of the implementation
Act as a Consultant, Coach and Mentor to PMO team, providing daily guidance on projects and initiatives

LG Technology strategy

Understands LG business strategy and how the Technology strategy outcomes contribute to the execution of the business strategy. Ensure that PMO work is aligned to this business strategy.
Integrate business and tech strategy delivery – develop roadmaps
Evaluate process approaches with key stakeholders with a focus on weighing benefit vs change risk
Continuous validation of the cost benefit analysis for the entire tech strategy
Develop and manage costs/budget for the program ensuring forecasting resource requirements, analyzing variances and initiating corrective action
Recommend future technology strategies and their implementation
Ensure that delivery of tech strategy adheres to the future LG business strategies

Technology team deliverables

Manage and build rapport with the Technology Department leadership and strategically advise on the implementation and impact of the Tech strategy to ongoing business priorities (options, risks, costs versus benefits, etc.)
Act as a technology technical lead resource throughout the phases of development and implementation, interfacing between the Technology department, other LG departments, suppliers and partners. Responsibilities include: Lead and partner where necessary on the planning, prioritization, design, development, testing and implementation of all programs/projects related to the tech transformationEnsure all tech developments, improvements adhere to standards and best practicesEnsure quality and efficiency of processes and toolsDrive improvements in the delivery of all related workMonitor end to end execution of project implementation with a tech lensPartner and work closely with tech teams to resolve tech issues to ensure successful executionDevelop and maintain relationships with Tech Department leads to identify improvement opportunities to mature on transformation projects

Skills & Competencies

Leading and Influencing Others – Establishes clear directions, brings people along in an organized and engaging manner, maintains dialogue on work and results. Relishes leading in ambiguity and is energized by tough challenges
Relationship Management- Leverage interpersonal skills to establish rapport and develop strong relationships at all levels including Board level that ensure delivery of work
Results Focused- Drive to achieve or exceed targets and goals within determined timeframe and quality expectations
Analytical, Problem Solving and Decision-Making- Recommends and makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment. Strong consensus builder
Organizational Agility- Quickly learns how organizations work and value is delivered. Knows how to get things done both through formal channels and the informal network
Strategic Agility- Sees ahead clearly, can anticipate future consequences and trends accurately. Has broad knowledge and perspective. Can create competitive and breakthrough strategies and plans
Communication – Thinks carefully about what to say to diverse audiences, delivers communication in a manner that it creates desired results
Change management- Applies relevant change management principles and practices in consideration of organization culture, global and local contexts. Honed at using best-in-class change management tools
Aptitude for Technology- Ability to learn and use technology effectively and efficiently

Minimum Qualifications

10+ years’ experience leading a Technology project management operation with at least six years in strategic planning, execution and people management
Bachelor’s degree in Business Administration, IT/Computer Science, or relevant field
Project Management Certification (advanced levels) preferred

Compensation

A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.

Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.

Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.

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October 26, 2024
Digital Health Partnerships Manager Security Audit Terms Of Reference (TOR) Technology Product Manager

This role is the face of LG to governments and partners and ensures that digitally enabled performance management opportunities are met. She/he will work collaboratively to understand government/partner needs/gaps in community-level digital health/community health information systems, lead the discussions of proposed solutions and ensure that systems and processes exist to support the implementation of the selected technology solution. The role reports directly to the Director, Digital Health Partnerships and works closely with the new country expansion team and country community health partnership teams. She/he should have expertise in opportunity assessment, solution design, project and change management.
ROLES AND RESPONSIBILITIES

Lead partner engagements and relationships by being the face of LG for assigned projects
Lead an exploratory work to understand the digital maturity of the partner and depth of issues faced by partners
Lead user requirements gathering to determine the digitally enabled performance management opportunities. Lead processes to gather information by interfacing between partners and LG Tech teams – ensuring proper documentation of the same. This includes an assessment of the CHW program, country MOH data requirements, M&E needs and performance management requirements
Design roadmaps to address client requirements in collaboration with LG’s global tech team, new country expansion team and community health partnership teams and partner organizations.
Lead the solution development process, liaising with all stakeholders, vendors and LG Tech teams
Provide guidance and facilitate discussions using LG’s human centered technology design process
Collaborate with country tech leads to build systems and processes that ensures robust support of technology implemented
Manage evolution of the technology solution in collaboration with the country tech leads ensuring proper change management.
Provide overall oversight of delivery of solutions. Lead all communication related to the engagement (reports, updates, progress, etc.)
Working closely with a team of software development consultants working on building, customizing and delivering a solution for specific partners with changing requirements
Working with technology teams to ensure that design outputs meet business requirements

SKILLS & COMPETENCIES

8 years’ experience working in software solutions delivery and deployment
5 years’ experience in business analysis, requirements gathering and translation of the same to actionable development requirements.
Skilled in change management and management of stakeholders within change management.
5 years’ experience working with African governments and getting governments to adopt new technology as well as providing technical assistance to government, donors and/or implementing partners
Deep understanding of evolving digital health and community health landscape in Africa
Experience working with technology teams to ensure design and solution architecture outputs meet the business requirements.
Influencing skills – Brings people along in an organized and engaging manner, maintains dialogue on work and results. Is energized by ambiguity and tough challenges
Skilled in working with cross business teams and diverse partners to deliver optimal solution specific to partner’s needs
Relationship Management- Strong interpersonal skills that establish and maintain rapport with diverse audiences
Excellent communications skills, both orally and written, for policy briefs, PowerPoint presentations, etc.

MINIMUM QUALIFICATIONS

A Master’s or bachelor’s degree in Information and Communication Technology, Computer Science, Engineering, Mathematics or Statistics from a recognised university/institution
Business analysis, Project management certifications an added advantage.

COMPENSATION
A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.
Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.

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October 26, 2024
Security Audit Terms Of Reference (TOR)

Background

Living Goods empowers community health workers (CHWs) with tools that enable them to save lives within communities. Living Goods works with governments and MoH across the developing world to define, entrench and operationalise community health systems which directly benefits members of communities.

As part of this work, Living Goods has worked with its partners to provide smartphone and tablet apps that enable CHWs to collect information on people within catchment areas, document disease prevalence as well as perform digitally assisted diagnoses and dispense drugs to people in the community.

Given the sensitive nature of healthcare information, Living Goods would like to retain the services of an enterprise software architect to perform a security and architecture audit of the entire application, networks, devices and other operational aspects of its digital healthcare product setup.

Key Tasks

The purpose of IT security audit is to provide an independent evaluation of Applications, Database, Server Architecture and Network infrastructure to identify any gaps in systems and an adequate IT security framework in accordance with best practices of industrial Enterprise Architecture Framework. The scope would include assessment of Living Goods’ applications, security settings, server, Network and associated IT infrastructure. The main goals of the security audit are the following:

State of affairs report: To review the overall application and network technical design and deployment with a view to determining whether these designs are fit for purpose and what gaps and holes exist within these designs and deployments.
Application software architecture review: To provide assurance that the technical architecture of the SmartHealth, Supervisor and other operational and ancillary applications meet the current and future needs of the organization. The auditor must assess control and authorizations, error and exception handling, business process flows within the application software and complementary controls (enterprise level, general, application and specialist IT control) and procedures and validation of reports (both operational and financial) generated from the system.
Network architecture and security review: Given that the environments that Living Goods operates in possess different policy frameworks dictating the storage and transmission of healthcare and financial data, we are keen to have the consultant perform a network and data transmission security audit to outline the threats and gaps that are presented by this. The aim of this audit is to provide assurance that the components of our deployments (databases, web and application servers, cache systems, along with other systems) are fully secure and are corresponding to the controls objectives of the control system. Review of internal and external connections to the system, perimeter security, firewall review, router access control lists, port scanning and intrusion detection are some typical areas of coverage.
Data integrity review: To provide assurance that the database design and structure provides the best possible design for the organizational needs and corresponding application and future integration needs. The purpose is the scrutiny of live data to verify adequacy of controls and impact of weaknesses, as noticed from any of the above reviews.
Business continuity review: The review includes existence and maintenance of fault tolerant and redundant hardware, backup procedures and storage, and documented and tested disaster recovery/business continuity plan, effectiveness of disaster recovery plan, as well as ensuring existence of well-defined I.S Audit manual and its compliance thereon.

Responsibilities

A comprehensive Digital Applications, Information Systems Security Audit must be undertaken covering various key processes and procedures undertaken at multiples sites:-

Penetration testing and Vulnerability assessment
Application software architecture analysis
Scaling and expansion options and policy framework
Data integrity audit
Security& Privacy policies
Business continuity assessment
Change Management procedures
Logical Access Controls
User Management and Security audit
Performance, Scalability and Availability audit
Consistency with requirement Specification audit
Incident management
Backup practices
Software Document Management

Deliverables

The consultant will be required to provide following deliverables:

State of affairs report
Application software architecture audit report
Data integrity audit report
Business continuity audit report
Network security audit report
Backup practices report
Inception report
Draft Gap Analysis report, with recommendations, and
Final Comprehensive report

Minimum Qualifications And Experience

Technically sound. You have a Masters-level degree in public health, international development, and/or university degree in information and communication technology or computer science. You have 5+ years of experience implementing digital health or large-scale projects at global level, as well as providing technical assistance to government, donors and/or implementing partners.
Stakeholder Management. You understand how national stakeholders operate and can corelate expectations of the key players i.e. government staff, implementing partners, donors, etc. in digital and/or community health. You are well versed with the stakeholder landscape, coordination norms, and decision-making protocol to ensure efficient alignment.
Articulate. You are fluent in written and spoken English. You have excellent communications skills, both orally and written, for policy briefs, PowerPoint presentations, et cetera.
Analytical. You have exceptional analytical skills. You possess critical thinking skills to enable troubleshooting in unpredictable environments.
Adaptable. You are eager to work with people of different technical backgrounds: the private sector, social entrepreneurial sector, non-profit sector and public health community. You have proven ability to contribute and to succeed in a fast-paced setting that requires independent thinking. You are solutions oriented.
Project management master. You are disciplined, methodical, and organized. You are detail-oriented in your knowledge management and information systems, from email to Dropbox folders. You keep your eyes on the prize, but also set and achieve collective goals with others along the way. You are self-directed and able to move things forward with limited input from others.
Team player. You play well with others and enjoy seeing the impact of our work as a team.
Multitasker. You’re able to juggle multiple tasks at once while ‘keeping calm and carrying on.’ You think strategically, handle ambiguity, and work well in a multicultural environment.

Evaluation Criteria

The evaluation criteria for evaluation of the proposal will be as mentioned below:

Work experience in a Consulting Firm

General Experience
Special Experience

Qualification and Experience of Manpower

Team Leader
IT Expert

Methodology of Job accomplishment and work plan
Knowledge Transfer
Understanding of TOR

Submission And Handling Of Proposal Bids

Please Submit one soft copy (by email) of technical and financial bids in PDF format to

procurementKE@livinggoods.org by the 27th March 2020.

Proposals shall include:

Capacity statement detailing relevant qualifications and experience and CV(s) of key personnel working on the study
Detailed timeframe specifying milestones towards key deliverables
A detailed budget including the associated costs.

Misrepresentation. LG decision-making process, will to a large extent be reliant upon the information supplied by bidder. Should it be found that aspects of such information are incomplete, untrue or misleading, LG reserves the right to terminate /disqualify the bidder.

Evaluation of Bids.

Evaluation of bids submitted pursuant to this RFP will be carried out by LG as appropriate.
In evaluating bids, LG will seek best value for money rather than merely the lowest price bid.
LG reserves the right to do partial awards.
Amendments. If at any time prior to award LG deems there is a need for a significant modification to the terms and conditions of this RFP, LG will issue such a modification as a written RFP amendment to all competing bidders. No oral statement of any person shall in any manner be deemed to modify or otherwise affect any RFP term or condition, and no bidder shall reply on any such statement. Upon release of this RFP, all bidder communications concerning this RFP should be directed to the RFP requestor. Unauthorized contact regarding this RFP with other
LG employees may result in disqualification
Post-Tender and Iterative Negotiation. LG reserves the right, in its sole discretion, to conduct post tender and/or iterative negotiations to the extent necessary.
Extension of Bid Validity Dates. When necessary and appropriate under the circumstances, LG may request bidders in writing to extend the validity period of the bids. A bidder may refuse to extend its bid however; its bid will be disqualified.

Rejection or Award.
LG is not bound to accept the lowest price and reserves the right to accept any bid in a whole or in part and also to reject any or all tenders without disclosing any of its reason for taking of the decision resulting from this RFP. In the event that this contract is split the pricing offered in the bid is expected to be maintained. Should there be pricing differences in line with business awarded; this must be clearly stated in your proposal.
Rejection may be initiated by the following circumstances; (i) None of the bids are adequately responsive to the specifications, (ii) there is evidence of insufficient competition, or (iii) the lowest bid exceeds the estimated value or funds available by a significant amount and cannot be reduced by negotiation etc.
All awards are subject to availability of adequate funds from LG and the receipt of all required approvals from Donors.
LG will officially notify all successful and unsuccessful bidders.

October 26, 2024
Dashboards Engineer Data Scientist

We are looking for an experienced Dashboards Engineer to lead the development of data systems (Data, dashboards and analytics) with proven experience in creating enterprise level systems dashboards using various technology and data sources. Besides You will discover efficient ways to organize, store and analyse data with attention to security and confidentiality.
A great dashboards engineer is able to fully grasp the complexity of data management. The ideal candidate will have a strong understanding of databases and data analysis procedures. The goal is to ensure that informative dashboards that drive action are available to various stakeholders.
Responsibilities

Create dashboards, automated reports, report templates and presentations by analyzing Living Goods and Partner data using platforms such Klipfolio, Superset, Tableau etc.
Influence organization decisions through state-of-the-art analytics and helping our partners to identify understandable, actionable, data-driven insights and quickly identify key themes from their data.
Work with other health teams and designers to understand, clarify and document partner data analysis and reporting needs. Provide guidance and insight on data visualization options for dashboard design.
Work with the support and M&E teams to enhance data collection structures and procedures to include information that is relevant for building analytic systems
Building/developing component-based web apps to integrate multiple sources of metrics / tools
Devise and implement efficient and secure procedures for data handling and analysis with attention to all technical aspects
Monitor and analyse information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.)
Ensure digital databases and archives are protected from security breaches and data losses
Troubleshoot data-related problems and authorize maintenance or modifications

Qualifications

Bachelor’s degree (or equivalent) in Software Engineering, IT, computer science ,Data science or related field.
Proven experience and strong knowledge with modern dashboard design and creation using Superset, Tableau, PowerBI etc.
Strong proficiency in query and reporting tools as well as MSSQL, PostgreSQL, MySQL, and CouchDB database technologies
Comfortable with advanced analytics tools such as Advanced SQL, Pandas, R etc.
Scripting proficiency in python etc. an added advantage.
Some Linux skills
An analytical mindset with problem-solving skills
Excellent communication and collaboration skills

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October 26, 2024
Deputy Technology Manager Global Senior Analyst

Do you want your work to matter? Do you want to use your skills to make a difference, not just a living? Do you want to improve millions of lives, including your own?
The OpportunityYou will work closely with the Senior manager and the global technology leadership team to establish, plan, and administer overall policies and goals for the information technology department.With guidance from the Senior Manager technology you will play a pivotal role in analyzing the country’s expansion and scaling needs from across different departments and models within Living Goods and lead in determining ways to meet business objectives.
As a Senior Technical Resource, you will;

Lead or contribute in technical design discussions in evaluating options of modifying existing or developing new cost effective and scalable information processing systems.
Oversee all technology projects and operations and working with the country’s leadership team to ensure there is sufficient support from other departments and external stakeholders like government, partners. Manage the research and selection of IT equipment, applications, and suppliers’ governance.
Manage and coach the country’s IT department, including directly supervising employees, identification and hiring of members, and handling employee concerns and regular performance reviews/appraisals.
Support the Senior Technology Manager to oversee and help track utilization the country’s IT departmental finances, including budgeting and forecasting for all technology needs and development of the technical team capacity and capabilities.

Technical Background:

Over 8 years of firm technical foundation acquired while developing, deploying and integrating various technology solutions including mobile software development platforms, databases, cloud infrastructure systems, analytics and dashboard.
5+ years previous experience working on cloud-based environments, running web servers, testing Android APKs and ability to isolate problems and guide engineers towards resolving problems.
Ability and 3+ years’ experience in leading detailed technical conversations among engineers and non- technical teams while articulating the logic and flow of technology systems developed in various platforms e.g Java, Android APKs, PHP, JavaScript and Python.
Previous experience in complex software integrations, API management and proficient in database management e.g. PostgreSQL, CouchDB
Knowledge and experience working with agile project management methodologies and tools (e.g. GitHub projects, Harvest, Asana, Trello).
Familiarity with or experience using widely-adopted, open source data and information platforms a plus (e.g. OpenMRS, DHIS2, RapidPro).
Previous experience in deployment and support of Microsoft cloud solutions will be an added advantage.
Team Management skills:
3+ years of direct team management experience, building high-performance teams composed of local and remote members and experience working with outsourced development partners.
Ability to communicate accurately, clearly, and effectively in written and spoken English.
Motivated to complete projects in a fast-paced environment while armed with the altitude to get things done quickly and efficiently, regardless of obstacles.
Able to prioritize dozens of high value tasks simultaneously, in an environment where priorities are constantly changing. Able to stay organized in this environment.
Self-starter and motivated to move ahead without direct instruction on each step of a project.
Able to take big, sometimes nebulous tasks and break them down into the right sequence.
Strong interpersonal skills with proven ability to work with and lead multidisciplinary teams.
Experience interacting, guiding and managing system administrators and software teams.
A team player who enjoys interacting with people of all levels in a multicultural environment.

Your Competencies:

Technical leadership and team management
Logical and sober thinker with ability to unpack ambiguous project goals into simple realistic technical solutions.
Presentation and communication skills- C- level presentations and low-level detailed presentations – requires good data analysis and visualization skills.
Business development skills- ability to think on how to leverage on technology to develop and seize opportunities.
Ability to think through how technology solutions proposed make Living Good competitive against other players in the industry.
Compensation:A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.

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October 26, 2024
Software Engineer

Responsibilities:

Join engineering team tasked with continuous development of the Living Goods platform producing clean and efficient code.
Identify, prioritize and execute tasks in the software development life cycle
Work with QA engineers to Perform validation and verification testing
Document development phases and monitor systems
Contribute to design, development, and maintenance of features on the Living Goods platform, including new feature development, review and fixing bugs, code review and scalability testing.
Report in daily scrums on milestones, progress towards tasks, barriers needing attention, etc. Log all development activities inside LG task management system.
Automate tasks through appropriate tools and scripting
Manage Project Technical Configuration: Work independently and partner with project managers to write technical scope of work.
Be available to other teammates who may be building other systems, to maintain best practices and quality.
Post Deployment Product Support: Support end users and stakeholders (internal and external) on any arising technology issues/bugs working alongside tech support team to resolve or escalate to other tech teams and follow up to resolution.

Qualifications:

Degree in Software development, IT, Software Engineering or related field.
Have 3-5 years’ experience in software development i.e. JavaScript, Java, Python and Android development.
Experience of developing, deploying, and maintaining production grade web applications.
Have a good understanding of NoSQL databases
Proven experience working with AngularJS
Proven experience in developing and maintaining highly scalable Node.js, Java and Python microservices
Working knowledge of TDD
Experience of AWS, SVN, GIT and Continuous Integration
Understanding of concepts like MVC/MVP, Mocking, ORM, and RESTful APIs.
Are productive in a UNIX-like environment: you can script your way-out trouble.
Experience working with OpenSRP and OpenMRS will be an added advantage
Enjoy working closely with and learning from designers to iterate upon solutions and solve problems together.
Experience leading and/or mentoring a small team of developers
Perfectionism: knowing how it should be done and not stop until it’s done right.
Can communicate effectively in English over video and text chats as part of a results-focused distributed team.
Ability to forge ahead and independently, demonstrate effective collaboration with teams across different functions.
Ability to work through ambiguity and deal with shifting priorities

Compensation
A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.
Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.

October 26, 2024
Terms Of Reference Living Goods Safeguarding Training and Development

Living Goods seeks to drive lasting impact in community health- saving and improving millions of lives across the developing world. Living Good’s vision is to ensure that by 2030 every mother and child has access to basic healthcare in their community. Living Goods aims to save lives at scale by supporting digitally empowered community health workers. Living Goods works with governments and partners to leverage smart mobile technology, rigorously strengthen performance, and relentlessly innovate to cost-effectively deliver high-quality, impactful health services. Living Goods leverages a powerful combination of catalytic technology, high-impact training, and quality treatments that empower government community health workers (CHWs) to deliver quality care to their neighbors’ doorsteps. We are deeply focused on systemic change, and partner with governments and other partners to transform access to primary health care for mothers and children. We put patients first and strive to create a world in which every mother gives birth safely and no child dies from an easily treatable–or preventable–disease like malaria, pneumonia, or diarrhea. We believe universal health care is possible when community health workers (CHWs) are equipped to serve as the engine for stronger health systems.Living Goods uses the disruptive power of digital technology to equip and empower thousands of community health workers across Kenya and Uganda to deliver timely, life-saving health treatments and services on demand to the doorsteps of the poor. Equipped with a smartphone and mobile application, Living Goods-supported CHWs are able to educate their communities on important health topics; register pregnancies and support maternal and new-born health; diagnose and treat life-threatening childhood illnesses such as diarrhoea, malaria, pneumonia, and undernutrition in the home; support family planning and immunization services; and follow up on treatment and referrals. The community health workers we support provide primary health care to 7 million people and have reduced under-5 child mortality in these communities by 27 percent, for a cost of less than $2-3 per person served. Living Goods has a staff of over 400 and supports over 9,000 community health workers. For more information about Living Goods, please visit www.livinggoods.org.OverviewLiving Goods is committed to offering a safe and trusted work environment and meeting the duty of care it owes internally to its staff, board and volunteers (CHWs) and externally to its stakeholders (community it serves, clients, donors, Governments, regulatory authorities, consultants). To achieve this, we have initiated a process to review the current safeguarding and related policies, complaint mechanisms and develop training materials. We aim to ensure relevant capacity within the organization specifically with the Field Operations teams while improving the current policies and guidelines. The scope of work will also include the development of safeguarding communication and training material to enable the integration of safeguarding consistently in Living Goods’ approaches and ways of working.To achieve this , we have undertaken a high-level needs assessment with regards to Safe-guarding expectations for Living Goods in the development sector and in fulfilment of the duty of care owed to internal and external stakeholders. The needs assessment seeks to inform and ensure Living Goods meets and complies with standard and expectation on how it manages all its safeguarding related matters. In line with Living Goods commitment to safeguarding, Living Goods seeks the technical support of a consultant to undertake this activity.OBJECTIVES OF THE ASSIGNMENT

Internally asses Safeguarding opportunities and gaps.
Develop practical and concrete recommendations for integrating Safe guarding within programming, partnerships and organisational processes in Living Goods.
Develop a safeguarding culture amongst employees and volunteers. Promote enthusiasm, commitment, greater awareness and responsiveness on all matters related to Safeguarding.
Support review and development of an overarching safeguarding philosophy and policy(ies).
Develop Safeguarding training pack and a manual that can be used for staff and volunteers with minimal adaptation for context (facilitator’s guides, case studies, power-point slides, for discussion) etc.
ToT training pack and facilitator’s manual to be used by Safeguarding focal points in country offices.
Development of safeguarding risk management framework supported by detailed risk register for safeguarding.
Development of standard operating procedures to ensure that safeguarding processes and standards are also upheld for Living Goods staff, communities, partners, contractors or suppliers.

DELIVERABLES AND OUTPUTS

Research, develop and produce an overarching safeguarding policy and review of related safeguarding policies for Living Goods.
Standard operating procedures to ensure that safeguarding processes and standards are also upheld for Living Goods staff, communities, partners, contractors or supplier
Develop a framework and plan to build a safeguarding culture for on. The framework should address:

Communication and awareness
Staff capacity development
Implementation and management of safeguarding policies
Review the existing HR provisions relevant to safeguarding to establish compliance with safe recruitment, induction and training of all staff on safeguarding

Provide mechanism for identification of internal designated safeguarding officers

Develop procedures to prevent and respond to safeguarding achievements, learnings and violations. The procedures should address:

Risk assessment framework and scope of application (risk register)
Living Goods Human Resources policy gaps, recommend amendments
Complaints’ procedure to report, record, and respond to reports/allegations of violation of safeguarding.
Disciplinary procedures for staff, partners, consultants, suppliers and service providers.
Communication strategy for Living Goods and downstream stakeholder and partners.
Document achievements and learnings.

Develop Living Goods’ policy implementation accountability framework. The framework highlight provisions for;

Monitoring the implementation of the policy
Review framework (rationale, period and circumstance)
management culture requirements for implementing of safeguarding policies.

Produce a ToT training pack and manual for safeguarding focal points and trainers in country offices (Kenya and Uganda)
Training of Senior management based on the final report recommendation
ToT training of focal points for LG operations (Kenya and Uganda, Sierra Leone)
Develop a final report with recommendations on staff and partner training and capacity development requirements.

Qualifications

Successfully implemented Safeguarding in a large reputable organization (500+ employees) that operates in multiple countries in Africa
Over 5 years’ experience building a safeguarding culture – Building awareness, developing safeguarding policies and procedures
Good understanding of the key areas of safeguarding
Experience of supporting the strengthening of organizations, staff/partners’ capacities on safeguarding and developing training packages and activities.
Excellent understanding of current global safeguarding best practices
Knowledge and understanding of the African context
Understanding of safeguarding in the context of conducting research and research-related activities in programmes (assessments, etc).
Ability to produce succinct, high-quality training manuals within a tight deadline.
Demonstrated competency in Safeguarding related work
Knowledge of mixed methods design

How To Apply (proposals Submission Guidelines)

Expressions of interest to conduct this consultancy are invited from suitably qualified and experienced consultants. Expressions of Interest must be delivered electronically to Living Goods no later than 15th October 2019. Please Submit one soft copy (by email) of technical and financial bids in PDF format to procurementKE@livinggoods.org and include “Request for Proposals – Living Goods Safeguarding Training and Development” on the subject line. Successful applicants will be contacted by 22nd October. Proposals should include:

Your qualifications and expertise
Your understanding of the assignment
Prior experience with similar work. Please include attachments/links to a sample of previous similar work and share the contact information for a referee directly relevant to this task.
A brief work plan and financial proposal to deliver against the Terms of Reference
Proposed cost for the assignment
Please share the above documents in a single compressed folder.

EVALUATION OF PROPOSALS/BIDS

Evaluation of bids submitted pursuant to this RFP will be carried out by LG as appropriate.
In evaluating bids, LG will seek best value for money rather than merely the lowest price bid.

LG is not bound to accept the lowest price and reserves the right to accept any bid in a whole or in part and also to reject any or all tenders without disclosing any of its reason for taking of the decision resulting from this RFP.

Please note that local tax laws shall be applicable on professional fees as stipulated for either for Residents or non-Residents.

October 26, 2024
Dashboards Engineer

Job Details
We are looking for an experienced Dashboards Engineer to lead the development of data systems (Data, dashboards and analytics) with proven experience in creating enterprise level systems dashboards using various technology and data sources. Besides You will discover efficient ways to organize, store and analyse data with attention to security and confidentiality.
A great dashboards engineer is able to fully grasp the complexity of data management. The ideal candidate will have a strong understanding of databases and data analysis procedures. The goal is to ensure that informative dashboards that drive action are available to various stakeholders.
Responsibilities

Create dashboards, automated reports, report templates and presentations by analyzing Living Goods and Partner data using platforms such Klipfolio, Superset, Tableue etc.
Influence organization decisions through state-of-the-art analytics and helping our partners to identify understandable, actionable, data-driven insights and quickly identify key themes from their data.
Work with other health teams and designers to understand, clarify and document partner data analysis and reporting needs. Provide guidance and insight on data visualization options for dashboard design.
Work with the support and M&E teams to enhance data collection structures and procedures to include information that is relevant for building analytic systems.
Building/developing component-based web apps to integrate multiple sources of metrics / tools.
Devise and implement efficient and secure procedures for data handling and analysis with attention to all technical aspects.
Monitor and analyse information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.).
Ensure digital databases and archives are protected from security breaches and data losses
Troubleshoot data-related problems and authorize maintenance or modifications.

Qualifications

Bachelor’s degree (or equivalent) in Software Engineering, IT , computer science ,Data science or related field.
Proven experience and strong knowledge with modern dashboard design and creation using Superset, Tableau, PowerBI etc.
Strong proficiency in query and reporting tools as well as MSSQL, PostgreSQL, MySQL, and CouchDB database technologies.
Comfortable with advanced analytics tools such as Advanced SQL, Pandas, R etc.
Scripting proficiency in python etc. an added advantage.
Some Linux skills.
An analytical mindset with problem-solving skills.
Excellent communication and collaboration skills.

Compensation
A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.
Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.

October 26, 2024
Community Health Technical Expert

Do you want your work to matter? Do you want to use your skills to make a difference, not just a living? Do you want to improve millions of lives, including your own?
Living Goods works to reinvent how we improve the lives of the under-served. We think big, relentlessly innovate to ensure both impact & health system strengthening.
At Living Goods, you will have the chance to apply your ideas and creativity at work every day. If you work well in a dynamic collaborative culture, set high standards, and meet challenges with determination and a sense of humor, you’ll thrive here at Living Goods.
The Opportunity
Living Goods is seeking a Community Health Technical Expert for the USAID/MOMENTUM 2A opportunity, a global project focusing on providing targeted technical assistance to USAID missions, partner countries, and local organizations to improve maternal, newborn and child health (MNCH) and family planning/reproductive health (FP/RH) outcomes, as well as to contribute to global technical leadership and policy dialogue for achievement of MNCH/FP/RH goals.
This role will be a part of the MOMENTUM technical hub for MNCH/FP/RH based in Washington, DC. The Community Health Technical Expert will disseminate technical expertise and best practices on implementing proven community health interventions and will coordinate and provide technical assistance to other stakeholders, including partners and local governments. This role will represent Living Goods within the MOMENTUM project and act as the key thought leader for community health interventions across the project.
This position is contingent upon award from USAID.
Your charge:

Provide strategic direction to ensure community health integration across project activities – including quality improvement, health systems strengthening, digital health, and other cross-cutting areas as needed.
Serve as a thought leader to the project to evolve community health strengthening interventions.
Supervise staff providing technical assistance support to field missions.
Drive the development and execution of the project’s community health strategies.
Ensure community health activities are fully accomplished, meet technical quality standards, and are delivered on schedule.
Liaise with the USAID management team on all issues pertaining to the community health portfolio, including meetings, workplans, technical updates.
Respond to technical requests from the Project Director and USAID, input into reports and communication materials.
Ensure program excellence by aligning and advising teams and staff on the best ways to deliver impact in community health. Develop work plans and timelines for project growth.
Document evidence and learning on the community health aspect of the project. Contribute to global community health standards and protocols.
Guide the project on aligning and adapting programs to reflect the latest evidence and best practices in community health.

Education and Experience:

Education: A Master’s Degree or higher in public health or international development, or a related advanced degree; PhD or MD preferred.
Experience: At least 10 years’ experience as a public health technical lead in a global NGO or corporation.
At least 5 years of experience designing, implementing, and managing large, complex public health projects in/for developing countries of which at least 3 years have been spent managing and delivering technical assistance. 5 years’ experience at senior leadership, leading teams to deliver results.
Extensive experience with community health programs and knowledge of global policy commitments to community health, with a focus on MNCH/FP/RH.
Extensive experience working and providing technical assistance in multiple countries.
Experience providing direct managerial/supervisory oversight of community health programs, and field experience working with community health workers.
Demonstrated experience working with ministries of health and other government agencies.
Experience implementing USAID-funded programs.
Ability to manage diverse teams across many countries.

Technical skills and attributes:

Strategic Leadership: leveraging deep, professional experience and knowledge of how to employ levers to drive impact.
A proven ability to establish professional relationships with partners, host country governments, and other key stakeholders (e.g., NGOs, CSOs, private sector).
Program management skills.
Research and evaluation skills.
Advanced writing & presentation and teaching skills with experience presenting at global conferences and contributing to peer reviewed articles.
A believer in the disruptive power of mobile technology to improve community health.
Leading leaders. Build lasting relationships, align resources to accomplish key objectives, build resources for the future, and lastly, inspire and motivate others to be the best they can be.
Collaborative spirit. Listen and connect easily with teams and colleagues. Roll up your sleeves and help others out.
Lives our 5 values: Families First; Drive Towards Sustainability; Make No Small Plans; Be Inventive and Adaptive; and Master The Art Of Collaboration.

October 26, 2024