Company Address: Address 10th / 11th Floor Landmark Plaza, Argwings Kodhek Road, Opposite Nairobi Hospital, Nairobi

  • Pension Administrator

    Pension Administrator

    About the Job

    Achieving Zamara’s ambitious strategic priorities will be complex and challenging. Its continued success will be dependent on building and retaining a world-class team. The successful candidate will provide support to the Operations & Administration – Fund Administration Department in all aspects of pensions administration.

    The role will report to a Team Leader.

    In more detail, the areas of responsibility include:

    Providing annual audit data to fund accountants and responding to queries
    Verification of fund data and loading the information onto the system
    Preparing and reconciling member records.
    Processing withdrawal requests for members.
    Maintaining member pension records (bio data, bank details, emails) and updating contributions on the selected admin system
    Providing annual member statements after allocation of interest
    Supporting Team leaders and Administrators as required in ensuring team targets are met and set out procedures are followed.
    Processing and payment of claims within 30 days in liaison with fund managers, custodians and trustees
    Preparing and submitting quarterly returns of contributions to RBA
    Preparing quarterly admin reports
    Processing and payment of additional interest to members who have exited
    Conducting member education scheme / fund beneficiaries’ information about their rights and responsibilities in respect to the pension scheme / fund umbrella.
    Dealing with pension scheme / umbrella fund complaints, disputes, general enquiries and correspondence from members, advisers, trustees, fund managers and communicating with them appropriately
    Preparation and processing of Pensioners Payroll

    The following experience is preferred:

    Diploma in Business or related field.
    MS Office with focus on Excel Skills.
    Basic knowledge of the pensions industry.
    Knowledge of the Retirement Fund Rules
    Knowledge of RBA regulation
    Knowledge of KRA taxation rules
    Knowledge of types of schemes

    The following personal qualities are preferred:

    Team player
    Client Service Orientation
    Diplomatic and Sensitive
    Ability to work under pressure with minimal supervision
    Good time management skills and the ability to organize and prioritize own workload
    Strong Organizational skills
    Good Communication skills

    If your career aspirations match this opportunity, share your CV via LinkedIn on or before 5.00 pm Friday, 12 November 2021. Only shortlisted candidates will be contacted.

    Apply via :

    www.linkedin.com

  • Front Desk Receptionist

    Front Desk Receptionist

    The role will report to the People & Culture Manager.
    In more detail, the areas of responsibility include:
    Front Office.      

    Responsible for the general housekeeping of the reception area
    Ensuring the reception is covered at all times.
    Maintaining a daily list of all calls in the telephone register
    Responsible for sorting and distributing internal mail.
    Responsible for maintaining the telecommunication system by ensuring all switchboard lines are working efficiently.

    Client Service.

    Meeting and directing clients as and when required
    Welcome, direct and ensure clients are attended to in a timely manner.
    Assist in preparing for any client meetings and ensure the boardroom is clean and neatly arranged at all times.
    Responding, screening, and forwarding any incoming phone calls while providing basic information when needed

    Administrative Support.

    Responsible for receiving and documenting all in-coming mail, stamping and placing in respective pigeonholes in the mail room
    Assist in the coordination of marketing activities e.g., activations, golf days and town halls.
    Assist in the coordination of travel and hotel bookings for staff on duty
    Provide general support to different business units handling

    Relieve the telephone operator as and when called upon.

    About You.
    The following qualification is preferred:

    3 Years’ experience in an administrative or client facing role.
    Diploma in a Relevant Business field.
    Telephone Etiquette.
    Microsoft Office Skills.
    Good Listening Skills.
    Problem Solving Skills.
    Strong communication skills both written and verbal.
    Interpersonal Skills.

    The following personal qualities are preferred:

    Ability to be resourceful and proactive in dealing with issues that may arise.
    Ability to organize, multitask, prioritize, and work under pressure.
    Excellent time management skills.
    Ability to deliver on Customer Focus.
    Ability to maintain confidentiality.
    Well-groomed and presentable.

    The role will be based in Nairobi, Kenya

    If your career aspirations match this opportunity, please send us your CV before Friday, 24 September 2021 at 5pm to recruit@zamara,co.ke

    Apply via :