Jobs Kenya

Company Address: Address 10th / 11th Floor Landmark Plaza, Argwings Kodhek Road, Opposite Nairobi Hospital, Nairobi

  • Consultant, Business Development – Medical Broking

    Consultant, Business Development – Medical Broking

    Roles and responsibilities
    Achieving Zamara’s ambitious strategic priorities will be complex and challenging. Its continued success will be dependent on building and retaining a world-class team. The Business development Consultant will drive business growth (new business & retention) in Medical Broking. The role will report to a Manager, Medical Broking.
    The role will be based in Nairobi, Kenya.
    Experience and Personal Qualities

    In more detail, the areas of responsibility include:

    New Business Acquisition

    Drive the sales process from pre-qualification to award of contract.
    Response to request for proposal
    Negotiate with underwriters on benefits, rates, discounts in order to offer the client the most competitive solution.
    Preparation of risk notes & submission of the same to the Operations department.
    Generate referrals from clients based on existing relationships & unmatched service delivery.

    Renewal/Retention

    Achieve the agreed retention rate – by offering the best solutions on scheme renewals to meet client’s expectations.
    Review of current policy on scheme performance & identification of key challenges.
    Conduct a comparison of proposals from the market for presentation to clients.
    Engaging the client on scheme performance in order to deliver a fitting policy.
    Client relationship management.

    Value Addition

    Design & seek approval for value adding concepts.
    Provision of technical expertise in the creation of new products

    Compliance

    Preparation of contract documents in adherence to set guidelines & within stipulated time-frame.

    People Management

    Drive team performance through adherence to all clients SLAs.

    The following experience is preferred:

    Minimum of 4 years’ experience in Business Development.
    A degree in Actuarial Science/business related degree.
    Professional insurance certification is an added advantage.
    Experience in Employee Benefits is an added advantage.

    If your career aspirations match this opportunity, please send your CV on LinkedIn on or before 12:00 pm GMT, Thursday, 1 June 2023.

    Apply via :

    www.linkedin.com

  • Executive Assistant

    Executive Assistant

    Executive Support

    Manage and maintain the Leaders’ schedules, calendar of appointments, itineraries and travel and accommodation arrangements.
    File and retrieve documents and any required reference materials.
    Communicate on behalf of the Leader, with Board members, Senior Managers and staff on matters related to Leaders’ initiatives.
    Provide a bridge for smooth communication between the Leaders’ office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
    Work closely and effectively to keep the Leader well informed of upcoming meetings and events.
    Assist with preparation of reports and power point presentations.
    Record, transcribe and distribute minutes of the MANCO meetings.
    Assist in coordinating the agenda of the Leaders’ meetings and client meetings.
    Handling of internal and external risks and issues that may affect area of work.

    Board Support and Liaison

    Serve as the Executive’s administrative liaison to Zamara Group Board of Directors.
    Assist with travel arrangements, lodging and meal planning as needed.
    Maintain discretion and confidentiality in relationships with all board members.
    Comply with applicable rules and regulations set in bylaws regarding leaders’ committee matters, including advance distribution of materials before meetings in electronic/paper format.

    Communication

    Acting as first point of contact for the executive/principal which may include (but is not limited to) taking phone calls, monitoring and responding to written correspondence as appropriate.
    Undertake research on behalf of the respective Leaders’ office, prepare and edit correspondence, communications, presentations and other documents.
    Monitor, screen, respond to and distribute incoming communications.
    Act as a liaison between external parties as and when necessary.

    Cross Divisional Support

    Facilitate travel and accommodation plans for managers and other staff.

    Experience and personal qualities

    A Bachelor’s Degree in a related course
    5 years administrative experience, 3 of which should be at executive level.
    Expert knowledge of standard office administrative practices and procedures.
    Great interpersonal skills
    Mastery of MS office
    Resourceful and innovative
    Good organizational and planning skills
    Good communication skills
    Problem analysis and problem solving skills
    Judgment and decision-making ability
    Initiative
    Intuitive
    Confidentiality
    Attention to detail and accuracy
    Adaptability

    If your career aspirations match this opportunity, please send your CV on LinkedIn on or before 12:00 pm GMT, Friday, 21 April 2023.

    Apply via :

    www.linkedin.com

  • Consultant, Business Development – Group Life Senior Advisor – Umbrella Scheme Consulting

    Consultant, Business Development – Group Life Senior Advisor – Umbrella Scheme Consulting

    Roles and responsibilities
    Achieving Zamara’s ambitious strategic priorities will be complex and challenging. Its continued success will be dependent on building and retaining a world-class team. The Consultant will drive business growth (new business and retention) in employee benefits.
    The role will report to the General Manager, Group Life.
    In more detail, the areas of responsibility include:
    New Business Acquisition

    Drive the sales process from pre-qualification to award of contract.
    Response to request for proposal.
    Negotiate with underwriters on benefits, rates, discounts in order to offer the client the most competitive solution.
    Preparation of risk notes & submission of the same to the Operations department.
    Generate referrals from clients based on our existing relationship & our unmatched service delivery.

    Renewal/Retention

    Achieve the agreed retention rate – by offering the best solutions on scheme renewals to meet client’s expectations.
    Review of current policy on scheme performance & identification of key challenges.
    Conduct a comparison of proposals from the market for presentation to clients.
    Engaging the client on scheme performance in order to deliver a fitting policy

    Value Addition

    Design & seek approval for value adding concepts.
    Provision of technical expertise in the creation of new products.

    Compliance

    Preparation of contract documents in adherence to set guidelines & within stipulated timeframe.

    People Management

    Drive team performance through adherence to all clients SLAs.
    Coach & mentor team members in order to grow internal capacity.

    Experience and personal qualities

    Minimum of 5 years in Business Development in the insurance industry.
    Experience in Employee Benefits is an added advantage.
    A degree in Actuarial Science/ Business related degree, ACII certification is an added advantage.
    A Master’s degree in the above field is an added advantage.
    Proper work ethics and business etiquette
    Team player
    Excellent communication skills
    Selling skills
    Great negotiating skills
    Good interpersonal skills
    Good leadership skills
    Innovative
    Entrepreneurial

    go to method of application »

    Use the link(s) below to apply on company website.  If your career aspirations match this opportunity, please send your CV on LinkedIn on or before 12:00 pm GMT, Friday, 14 April 2023

    Apply via :

  • Accountant, Credit Control

    Accountant, Credit Control

    Accounting

    Follow up on outstanding premiums through but not limited to sending emails, phone calls and visits to clients ‘
    Ensure the debtors’ aging analysis is accurately prepared and circulated to the divisions on weekly basis
    Chair weekly debtors’ meetings with Operations and Client relations teams.
    Arrange for monthly meetings with management to discuss problematic debt
    Co-ordinate and track progress of debt collectors
    Prepare Debtors circularization letters for audit purposes
    Ensuring that all premiums received are receipted and properly allocated to client accounts in the system.
    Ensure monthly postings of premium payable, premium receivable, and commission receivable in the accounting system.
    Ensure that the unallocated cash report is accurate and promptly circulated to divisions for scrutiny and subsequent allocations.
    Client account reconciliations with the respective account handlers/clients where need be
    Ensure that premium payments to Underwriters are done monthly, remittance schedules shared and follow up on allocations by the Underwriter
    Ensure all the relevant taxes on commission and administration fees are filed by both the company and the various Underwriters.
    Maintain effective working capital and optimal interest income levels
    Assist in preparation of relevant documents for IRA licensing.

    Client Relations

    Resolve basic client queries and reconciliation issues in a timely manner.
    Proactively foster cordial working relations with all stakeholders to enhance client satisfaction and service delivery.
    Promote beneficial relationships between the company and the Underwriter to aid in claim settlements, especially when premiums are yet to be remitted to the Underwriter.

    Professional Development

    People skills
    Develop technical knowledge through formal on the job training
    Identify potential process improvements and other inefficiencies and escalate to senior resources

    Experience and personal qualities

    Bachelor of Commerce Finance/ Accounting or equivalent
    CPA-K/ ACCA Final
    Minimum 3 years’ experience
    MS Office with focus on Excel Skills
    System proficiency
    Integrity
    Analytical Skills
    Results orientated
    Excellent oral & written communication skills
    Responsible & accountable
    Time management
    Accuracy and attention to detail
    Persuasive

    If your career aspirations match this opportunity, please send your CV on LinkedIn on or before 12.00 pm GMT, Wednesday, 8th February 2023

    Apply via :

    www.linkedin.com

  • Consultant, Client Relations – Group Life

    Consultant, Client Relations – Group Life

    Roles and responsibilities
    Achieving Zamara’s ambitious strategic priorities will be complex and challenging. Its continued success will be dependent on building and retaining a world-class team. The Consultant will guarantee 100% client satisfaction leading to client retention and business growth through new business referrals.
    Relationship Lead

    Creates and strengthens relationships by holding frequent ad hoc meeting with the clients to update them on the status of the scheme.
    Be the main contact person of Zamara to clients and underwriters.
    Provide professional advice explaining cover, exclusions, terms and conditions and ensuring clients are advised of any underwriting requirements in terms of the policy.

    Scheme Performance and Reviews

    Review the performance of all schemes and advising the clients on how to ensure that their claims experience is favorable.
    Preparing service reports to clients on the operational, claims and care management issues.
    Providing reports within the given time frames to ensure the clients are in the know about their scheme performance.
    Analyze and communicate market trends which will advise clients and how best to optimize scheme performance by comparing and benchmarking various corporate benefits offering.

    Underwriting

    Scheme set up in the system.
    Invoicing clients and collecting premiums.
    Reconciliation of accounts with finance and underwriters.

    Database Management

    Acknowledgement of receipt of membership instructions from client.
    Advising insurer on membership instructions received (additions & deletions).
    Accurate day to day membership updates.

    Value Adds

    Design & implement value adding concepts.

    Complaint Management

    Revert to clients on escalated issues and complaints raised ensuring that customers are always satisfied by the service level given.
    Ascertain that the agreed upon turnaround time for resolution of client enquiries and complaints.

    Business Development and retention

    Produce referrals from clients through great service, excellent advice and knowledge of insurance.
    Analyze and take advantage of opportunities always to cross/up sell to client in respect of all covers.
    Warranty that the agreed retention rate is reached – that one offers the best solutions on scheme renewals to manage client’s budget and benefits.

    Compliance

    Drive compliance of all schemes by making sure that all pertinent documents such as policy documents, renewal endorsements, award and introduction letters, service level agreements are issued and qualified.
    Conduct member education to members to drive adherence to the set policies.

    Experience and personal qualities
    The following experience is preferred:

    Bachelor of Commerce degree – Insurance option or business-related field.
    Minimum 3 years’ experience in key accounts management with a bias in the insurance sector.
    A professional qualification in customer service is an added advantage.

    The following personal qualities are preferred:

    Excellent communication skills both written and spoken
    Customer management skills
    Good analytical skills
    Good work ethic
    Team player
    Attention to detail
    Business etiquette
    Innovative

    Apply via :

    www.linkedin.com

  • Senior Actuarial Analyst

    Senior Actuarial Analyst

    Roles and responsibilities
    Achieving Zamara’s ambitious strategic priorities will be complex and challenging. Its continued success will be dependent on building and retaining a world-class team. The successful candidate will manage and provide actuarial consultancy services to a small portfolio of clients under guidance from the Team Leader.
    In more detail, the areas of responsibility include:
    Actuarial valuations and calculations:

    Responsible for managing a small portfolio of clients under the supervision of a senior resource
    Agree deadlines for projects and calculations with consultant and actuary and ensure the deadlines are met
    Carry out data checks/analysis and prepare valuation and financial review reports for checking by actuarial consultant
    Support and review work done by actuarial analysts
    Adhere to compliance with set processes and standards in the Division
    Ensure delivery of high quality output whilst working on a wide range of concurrent assignments.

    Client relations:

    Accompany senior resource to client meetings and have greater involvement in terms of presentations and discussions
    Initiate and support business development and client relations.

    Billing and debt collection:

    Assist accounts with billing and collection of all pursued but uncollected debts

    Professional Development:

    Develop expert knowledge of all the processes/procedures & systems used for individual calculations and valuations
    Develop technical knowledge through formal and on the job training
    Initiate a project and work on it to completion
    Take ownership on research initiatives and participate in R&D projects
    Contribute to the actuarial profession in Kenya
    The role will be based in Nairobi, Kenya.

    The following experience is preferred:

    Proven experience in a similar environment together with strong capabilities and ability to communicate with impact
    Degree in Actuarial Science or related field.
    At least 3 actuarial examination passes from a recognized International Actuarial Association
    Good grasp of system application
    Strong knowledge of insurance/pensions industry
    MS Office with focus on Excel Skills.
    Comfortable with different actuarial valuations methods and techniques
    Basic programming skills

    The following personal qualities are preferred:

    Analytical thinking
    Teamwork
    Excellent time management skills
    Supervisory and mentoring skills
    Innovative and proactive
    Strong business sense
    Responsible and accountable
    Client facing skills
    Excellent oral & written communication skills.

    Apply via :

    www.linkedin.com

  • Senior Consultant, Consulting & Advisory

    Senior Consultant, Consulting & Advisory

    Roles and responsibilities
    Achieving Zamara’s ambitious strategic priorities will be complex and challenging. Its continued success will be dependent on building and retaining a world-class team. The Senior Consultant will be responsible for managing an assigned portfolio of clients, providing consulting and advisory service, managing client and stakeholder relationships in order to retain client satisfaction. The role holder will also be responsible for the delivery of set revenue targets, driving performance and compliance in order to achieve the division’s objectives and targets.
    This role reports to the Team Leader.
    In more detail, the areas of responsibility include:
    Budget Setting & Management and Financial Management

    Support the determination of income forecasts in line with company goals and objectives
    Support and contribute towards attaining departmental budgets
    Review and monitor the individuals’ monthly revenues in order to ensure the division meets its targets, taking remedial action where necessary
    Monitor invoicing and overseeing collection of business income

    Business Development

    In liaison with the Team Leader, provide support in new business and cross selling initiatives across all lines of Zamara business.
    Collaborate with the Consulting & Advisory team to identify new revenue opportunities and solutions for recommendation to Exco
    Achieve individual revenue targets from existing and new clients

    Client Management

    Continuously strengthen stakeholder (members, clients, regulator, service providers) relationships in order safeguard market share, ensure speedy resolution of issues and entrench Zamara brand as a market leader
    Represent the business in external forums as and when necessary
    Ensure formal and informal engagement with clients, service providers and industry stakeholders is done by the team, providing guidance as and when necessary
    Coordinate internal departments and drive adherence to all internal service standards and client SLAs to ensure deliverables and client expectations are continuously met
    Proactively manage any potential areas of client and stakeholder complaints and non-compliance escalating where necessary.
    Actively plan, coordinate and deliver client trainings and company seminars (income generating and pro bono) to ensure successful achievement of objectives and client expectations.
    Formulate and ensure distribution of standard or ad hoc member/trustee/employer communication as required from time to time – circular, market briefs, quarterly consulting tools and materials

    Internal Operations & Compliance

    Ensure compliance to statutory and internal requirements as stipulated in the C&A ISO manual are met by assigned team within statutory and internal timelines
    Conduct periodic peer review of training material and other business presentations prepared by the C&A team
    Continuously educate clients on the regulatory requirements and keep them informed of any changes and the potential impact/implication, initiating a review process where necessary
    Prepare and present internal and statutory compliance reports for your assigned team’s portfolio
    Conduct periodic reviews to ensure that client meetings for your assigned team’s portfolio are properly planned for, coordinated and action items conclusively addressed.
    Coordinate the annual client audit process between internal and external parties to ensure that clients for your assigned team complete their audits within statutory deadlines and conduct financial review
    Follow up to ensure findings and observations from audits are appropriately addressed and communicated to the necessary parties.
    Coordinate the approval of expenses incurred by your assigned clients and ensure payment is done in a timely manner and all documents are well maintained for future reference.

    Advisory

    Provide advice or guidance to employers, trustees and members as required on matters relating to administration function e.g. advice pertaining to investments, legislation and pending changes which could impact on each particular benefit program.
    Engaging the services of experts where applicable on request from client – tax consultants. Legal advisor etc
    Assist in contracting service providers on behalf of clients maintaining ethical and professional standards throughout the process.

    People

    Support the Team Leader in performance management from business strategy perspective
    Drive staff engagement and client retention within the Consulting & Advisory team
    Support the Team Leader in the development of staff within the Consulting & Advisory team

    Experience and personal qualities

    Bachelor’s Degree
    Master’s degree, CFA, ACII, Actuarial, PMI, CFP professional certification and added advantage
    Minimum 6 years’ experience in pension administration and management
    High level of Business/industry acumen
    Strategic and innovative thinker
    Expert technical knowledge
    Possess strong managerial skills
    Proven analytical and problem-solving skills
    Proven presentation skills
    Excellent interpersonal skills
    Strategic and innovative thinker
    Strong leadership attributes
    Ability to persuade, influence and lead
    Resilient
    Strong Networking ability

    If your career aspirations match this opportunity, please send your CV on LinkedIn on or before 5.00 pm GMT, Tuesday 22nd March 2022.

    Apply via :

    www.linkedin.com

  • Bids and Proposals Officer

    Bids and Proposals Officer

    Roles and responsibilities
    Achieving Zamara’s ambitious strategic priorities will be complex and challenging. Its continued success will be dependent on building and retaining a world-class team.
    The Bids and Proposal Officer will be responsible for identifying opportunities for bid submissions, developing bid-winning strategies, conducting research, writing and editing proposals, negotiating with stakeholders, and collaborating with other team members to ensure bid security.
    This role reports to the Bids and Proposals Leader
    In more detail, the areas of responsibility include:

    Responsible for producing articulate, informative and effective proposals while adhering to budgetary and time constraints.
    Researching, preparing, writing, managing and submitting all necessary information required for RFPs, RFQs, RFIs, other tenders PQQs, EOIs, post tender clarifications and keeping all bid collateral up to date.
    Support and drive the bid process.
    Maintain library of records, archives and proposal performance database for all company submitted proposals
    Compile, edit and proofread proposals which contain technical content and designs ensuring that they are presented in a professional and concise manner while observing brand guidelines.
    Ensure that the most appropriate and relevant solutions for each bid are effectively pulled together from all parts of the business
    Review and revise documents prepared by others and coordinate preparation of those materials in a completed bid document
    Coordinate and plan all client presentations required as part of the pre-bid and post bid submission.
    Drive continuous improvement through post bid reviews both internally and with customers.
    Negotiate with specialist suppliers and/or subcontractors.
    Respond to clients’ and other stakeholders’ queries before, during and after bid has been submitted.
    Ensure supplier and consultant contracts and service agreements are accurately finalized and filed appropriately.
    Assess and address the technical and commercial risks relating to the bids.
    Develop a set of standard templates for less complex bids.

    Experience and personal qualities

    Bachelor’s degree in Business management, Project management or its equivalent
    3 to 5 years’ experience required in a similar proposal development position
    Demonstrate a sound understanding of the industry and be able to communicate and negotiate with a range of stakeholders
    Extensive bid writing experience
    Ability to influence assertively to get results
    Efficient with the ability to meet deadlines and work with minimal supervision
    Team and action oriented
    Experience in proposal or grant writing
    Substantial experience using MS office
    High personal integrity and confidentiality
    High analytical and excellent negotiation skills
    Flexibility to work non-standard hours when required
    Good interpersonal skills

    If your career aspirations match this opportunity, please send your CV on LinkedIn on or before 5.00 pm GMT, Tuesday, 22nd March 2022.

    Apply via :

    www.linkedin.com

  • Senior Actuarial Analyst

    Senior Actuarial Analyst

    The role will report to the Team Leader

    Roles and responsibilities:
    Achieving Zamara’s ambitious strategic priorities will be complex and challenging. Its continued success will be dependent on building and retaining a world-class team. The successful candidate will manage and provide actuarial consultancy services to a small portfolio of clients under guidance from the Team Leader.

    In more detail, the areas of responsibility include;

    Actuarial valuations and calculations:

    Responsible for managing a small portfolio of clients under the supervision of a senior resource
    Agree deadlines for projects and calculations with consultant and actuary and ensure the deadlines are met
    Carry out data checks/analysis and prepare valuation and financial review reports for checking by actuarial consultant
    Support and review work done by actuarial analysts
    Adhere to compliance with set processes and standards in the Division

    Client relations:

    Accompany senior resource to client meetings and have greater involvement in terms of presentations and discussions

    Billing and debt collection:

    Assist accounts with billing and collection of all pursued but uncollected debts

    Professional development:

    Develop expert knowledge of all the processes/procedures & systems used for individual calculations and valuations
    Develop technical knowledge through formal and on the job training
    Initiate a project and work on it to completion
    Take ownership on research initiatives and participate in R&D projects
    Contribute to the actuarial profession in Kenya

    Experience and personal qualities;
    The following experience is preferred:

    3-5 years’ work experience in the pensions actuarial domain
    Degree in Actuarial Science or related field.
    Good grasp of system application
    Strong knowledge of insurance/pensions industry
    MS Office with focus on Excel Skills.
    Comfortable with different actuarial valuations methods and techniques
    Basic programming skills

    The following personal qualities are preferred:

    Analytical thinking
    Teamwork
    Excellent time management skills
    Supervisory and mentoring skills
    Innovative and proactive
    Strong business sense
    Responsible and accountable
    Client facing skills
    Excellent oral & written communication skills.
    Responsible & accountable.

    If your career aspirations match this opportunity, please send your CV on LinkedIn on or before 12.00 pm GMT, Wednesday, 26th January 2022.

    Apply via :

    www.linkedin.com

  • Assistant Software Developer Assistant Business Analyst Risk Consultant – Business Development Customer Engagement and Collections

    Assistant Software Developer Assistant Business Analyst Risk Consultant – Business Development Customer Engagement and Collections

    About the Job:
    Achieving Zamara’s ambitious strategic priorities will be complex and challenging. Its continued success will be dependent on building and retaining a world-class team. We are looking for an enthusiastic assistant software developer to join our experienced software design and development team. You will report directly to the software engineer and assist with all functions of software coding and design.
    Key Responsibilities:

    Assisting the software engineer with all aspects of software design and coding.
    Writing and maintaining code.
    Working on minor bug fixes.
    Monitoring the technical performance of internal systems.
    Responding to requests from the software development team.
    Gathering information from consumers about program functionality.
    Conducting development tests.
    Attending and contributing to company software development meetings.
    Managing documentation of implementations.
    Any other related duties that may be assigned.

    Qualifications:

    Bachelor’s degree in computer science, software engineering or related field
    Professional certification(s) in software development studies will be an added advantage

    Competencies:

    Knowledge of databases and operating systems
    Knowledge of frontend development scripts and frameworks e.g. React/React Native/ Angular
    Knowledge of backend development scripts and frameworks e.g. PHP/Python/ASP.NET/Java/Kotlin
    Knowledge of mobile applications development for iOS and Android
    Working knowledge of APIs connections and maintenance
    Ability to learn new software and technologies quickly
    Good understanding and use of DevOps tools
    Good understanding of cloud platforms e.g. AZURE/GCP/AWS
    Good understanding of IIS/Nginx application platforms
    Good understanding of Content Management Systems e.g. WordPress/ Drupal
    Basic networking skills
    Be collaborative with strong analytical and communications skills
    Detail-oriented

    If your career aspirations match this opportunity, share your CV via LinkedIn on or before 12.00 pm Friday 19 November 2021. Only shortlisted candidates will be contacted.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :