Company Address: Address 104 Riverside Drive Opposite Embassy of Chile PO Box 51116 00100 Nairobi, Kenya
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Business Service Desk Analyst
Job Description R&Rs Prioritizing and handling escalations as received from different customer touch points while ensuring resolution within SLA. Guide in creation of training manuals/guidelines to empower different touch points based on invalid tickets report and any other knowledge/system gaps identified. Daily, weekly reporting on different queues status and follow up on overdue tickets. Carrying…
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Platform QA Tester
This suite of technology solutions enables remote control of products, allowing customers to pay for expensive assets over time while simultaneously protecting the investments of the companies and investors in the space. If given the opportunity, customers in these developing markets have proven willing and able to pay small amounts over time to purchase large…
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Group Head of Procurement
Job Description The jobholder is responsible for developing and implementing strategies to procure goods and services in the most efficient and cost-effective manner which supports the various objectives of the business. Roles & Responsibilities Serve as the organization’s representative on procurement issues and procedures to maintain an appropriate degree of control over vendor relationships. Coordinate closely with the Finance,…
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Director of Global Business Development
Job Description d.light is seeking a corporate sales/business development expert, with extensive experience identifying, onboarding and maintaining multi-million dollar accounts with retail and distribution partners across multiple countries. The ideal candidate would be a ‘natural salesperson’, highly motivated to achieve and exceed revenue targets, with excellent business acumen and an arsenal of sales tools and…
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CX Team Credit Manager Sales Team Credit Manager
Job Description The Credit Risk & Collections team at d.light is responsible for ensuring that customers’ repayment levels are kept within targeted thresholds across its entire PAYGO product range in each Country of Operations (OpCo). They are responsible for understanding customers’ loan repayment trends, leveraging data analysis to improve the Quality of Sales, Collections performance,…
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Head of Risk
Job Description The Head of Risk will be responsible for developing and implementing an integrated and sound enterprise risk management process, policies and procedures including operational and market risk for the entire company. Responsibilities will include ensuring a strong control environment through the development of policies and procedures, ensuring their implementation and monitoring compliance The…
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Data Manager
Roles and Responsibilities Manage data as a strategic asset and operationalize data governance, data quality and other controls to sustain the integrity of the data of d.light. Develop and implement policies, procedures, structures, roles, and responsibilities that outline and enforce rules of engagement, decision rights, and the accountabilities for the effective management of information assets.…
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Manager, Corporate Finance
Job Description The role is responsible for the end-to-end fundraising efforts across all segments of the balance sheet including equity, corporate debt, structured finance, and working capital finance. You will be charged with managing our existing lender and investor base. You will also be charged with broadening our investor base by developing strong relationships with…
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DQA Technician
R&Rs Set up the testing environment and equipment before the testing, Execute the test plan and test cases based on the phone technical requirements and industry standard, Perform phone function, performance, reliability, protocol, user interface and other testing, Capture the bug during the testing, Collect and feedback the bugs to related departments, drive the team…
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Senior Business Intelligence Analyst Risk & Compliance Officer Learning & Development Manager
Job Description R&Rs Using analytics tools to identify, analyze, and interpret patterns and trends in complex data sets. Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive repayment performance. Preparing reports and visualization for the Exco and other relevant stakeholders stating trends, patterns, predictions, and insights using relevant data.…