The successful individual will be part of our East Africa Global Business Services (GBS) leadership team located in Nairobi, Kenya. As the Industry Leader you will focus on Sales Execution, Client Relationship Management, Proposal Management, Thought Leadership and Delivery Management in the assigned industry. You will be the first point of contact for all client/IBM-GBS proposal needs and present and lead commercial discussions until deal closure. You will partner with the IBM-GBS Solutions, operations team, the client, and also IBM-GBS consultants/delivery teams for seamless implementations for awarded projectsRole and ResponsibilitiesSales Execution and Business Development
Identify and cultivate new client prospects, to scope, grow and progress leads to closure.
Drive execution of sales for the assigned industry across the East Africa territory.
Lead business development efforts originating with the RFP through contract negotiations.
Engage directly with C-level executives to understand their key challenges and initiatives and be able to map the right IBM solutions to their business requirements
Develop, articulate and deliver compelling value propositions for our services to client senior executives within the telecommunications sector
Support the development of new business opportunities
Help formulate the local business strategy in line with the MEA business strategy
Client Delivery
Work with project delivery executives to ensure smooth implementation of awarded projects
Work alongside the account delivery executives to ensure overall project profit margins are met.
Client Management
Manage client portfolio of inflight projects for assigned industry by developing and managing key relationships with various executive clients and sponsors responsible for overall client project delivery and account growth in order to increase IBM’s footprint and boast sales
Participate on thought leadership to create eminence in that market place Qualifications
Ability to be “stand-alone” in senior client settings and to manage clients up and down throughout client organization
Clear oral and written communication skills to present complex value propositions to client senior executives
An undergraduate degree with an excellent academic record, graduate degree is a plus
Client development and account management experience in a consultative sales environment or with a business consulting firm or in a program management position
Consulting experience in telecommunication sector
Fluency in the financial services or telecommunication sectors; deep familiarity with the market landscape and corresponding data and information needs
Knowledge in any of the IBM key solution areas – Analytics, EA Application (Microsoft, Oracle or SAP)
Strong analytical capability and problem-solving skills
Fierce desire to be a critical team member in a rapidly growing business
Ability to effectively communicate complex value propositions to senior client executives
Entrepreneurial spirit and a keen interest in proactively building a consulting practice
Uses analytics & complex business modeling to assist clients in optimized, fact-based decision making and uses the insights to determine business issues, assist in strategy development, and recommend solutions to drive business value.
Required Technical and Professional Expertise
Knowledge in any of the IBM key solution areas – Analytics, EA Application (Microsoft, Oracle or SAP)
Strong analytical capability and problem-solving skills
Fierce desire to be a critical team member in a rapidly growing business
Ability to effectively communicate complex value propositions to senior client executives
Entrepreneurial spirit and a keen interest in proactively building a consulting practice
Preferred Technical And Professional ExperienceNA
Company Address: Address 04th Floor, Atrium Building Cnr Chaka and Lenana Road, Kilimani, Nairobi, 00200 PO Box 35475, 00200, Nairobi
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East Africa Global Business Services Sales – Telecommunication Sector
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Financial Analyst Central East and West Africa (CEWA) Telecom Business Operations Lead
They Will Be Responsible ForThe successful individual will be part of our East Africa Finance team located in Nairobi, Kenya.
Collecting spend/cost information – creating spend/cost roadmaps, comparisons
Structure of internal/external major/minor structure of revenue and cost
Understanding of allocations from different cost/spend pools
Ability to find data in FIW/AIW/BMSIW etc
PO creation and ability to understand process and influence on financial data
Vouchers and other entries creation based on gathered information from FIW/AIW
Invoicing and revenue creation (periodization, charge codes, business types options)
Registration of new contracts (CFTS logic, invoicing based on correct initial set up, billing plans update and influence on revenue recognition)
AP knowledge and its influence on revenue structure and ability to recognize it in time
Ability to help business with contract wording, billing schedules composition, milestones creation etc
SG&A spend creation, tracking
Headcount structure, Labor claims allocation, set up,
Labor rates calculation
ICA management, ICC management
Ability to create allocation keys, perform redistribution of cost based on that
Accounts receivable/payable management,
Closer cooperation with delivery team, influence on cost structure and flow of cost in time
Ability to work with difference currencies and their influence on revenue/cost flow
Required Technical and Professional Expertise
Excellent excel skills
Good presentation skills
Good analytical skills
At least 4 years working in a busy finance environment
Preferred Technical And Professional ExperienceNA
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Delivery Project Executive Software Engineer for Financial Services
Delivery Project ExecutiveThis role ensures client needs are satisfied by constructing partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction. They build client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work (SOW). They work with the Project Office and delivery organization as a primary point of contact for client needs requirements and expectations with regard to assigned IBM team operations. They provide account leadership to the service delivery team and direct teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables. They manage contractual cost, schedule, and service or product deliverables as they relate to the delivery organization. They manage IBM resources and coordinate client resources to deliver services and solutions to support the client organization. They will act as an escalation point for all Service Delivery Escalations. They support the Project Executive (PE) in identifying growth opportunities and contract profitability. They own quality for service provided by the delivery organization and is responsible for tracking and reporting on service level performance, Service Level Agreements (SLAs) and Service Level Objectives (SLOs), Project Management methodologies, emerging technologies and technical solutions pertaining to client needs should be areas of expertise.
Required Technical and Professional ExpertiseA minimum of 7 years’ experience in managing large / complex Projects.Preferred Technical And Professional ExperiencePMP and ITIL certifications will be an asset
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Research Scientist
Desired Skills and Experience
Education and Experience:
M.S./M.Sc. in Computer Science, Statistics, Mathematics, Engineeringor related field.
3 to 5 years of experience depending on education level. Recent graduates will be considered.
Knowledgeable of the many tools in machine learning, artificial intelligence, and data mining.
Exposure to a variety of programming languages such as C, Java, R or Python. -
Software Engineer
The successful candidate will have demonstrated ability to drive software development projects leveraging leading edge technologies and execute innovative development projects. As a Software developer in Research you will design and develop state-of-the-art mobile, web, and desktop applications across multiple platforms and devices. You will be expected to define and develop innovative technical solutions, and work with business & development teams to ensure these solutions have a significant impact.
Desired Skills and Experience
A solid grounding in Computer Science (min. of BA/BSc degree from a recognized university)
At least three years of work experience in a top-tier software development position. -
East Africa Global Business Services Sales – Banking Sector
The successful individual will be part of our East Africa Global Business Services (GBS) leadership team located in Nairobi, Kenya. As the Industry Leader you will focus on Sales Execution, Client Relationship Management, Proposal Management, Thought Leadership and Delivery Management in the assigned industry. You will be the first point of contact for all client/IBM-GBS proposal needs and present and lead commercial discussions until deal closure. You will partner with the IBM-GBS Solutions, operations team, the client, and also IBM-GBS consultants/delivery teams for seamless implementations for awarded projectsRole and ResponsibilitiesSales Execution and Business Development
Identify and cultivate new client prospects, to scope, grow and progress leads to closure.
Drive execution of sales for the assigned industry across the East Africa territory.
Lead business development efforts originating with the RFP through contract negotiations.
Engage directly with C-level executives to understand their key challenges and initiatives and be able to map the right IBM solutions to their business requirements
Develop, articulate and deliver compelling value propositions for our services to client senior executives within the banking industry
Support the development of new business opportunities
Help formulate the local business strategy in line with the MEA business strategy
Client Delivery
Work with project delivery executives to ensure smooth implementation of awarded projects
Work alongside the account delivery executives to ensure overall project profit margins are met.
Client Management
Manage client portfolio of inflight projects for assigned industry by developing and managing key relationships with various executive clients and sponsors responsible for overall client project delivery and account growth in order to increase IBM’s footprint and boast sales
Participate on thought leadership to create eminence in that market place Qualifications
Ability to be “stand-alone” in senior client settings and to manage clients up and down throughout client organization
Clear oral and written communication skills to present complex value propositions to client senior executives
An undergraduate degree with an excellent academic record, graduate degree is a plus
Client development and account management experience in a consultative sales environment or with a business consulting firm or in a program management position
Consulting experience in the financial services
Fluency in the financial services or telecommunication sectors; deep familiarity with the market landscape and corresponding data and information needs
Knowledge in any of the IBM key solution areas – Analytics, EA Application (Microsoft, Oracle or SAP)
Strong analytical capability and problem-solving skills
Fierce desire to be a critical team member in a rapidly growing business
Ability to effectively communicate complex value propositions to senior client executives
Entrepreneurial spirit and a keen interest in proactively building a consulting practice
Uses analytics & complex business modeling to assist clients in optimized, fact-based decision making and uses the insights to determine business issues, assist in strategy development, and recommend solutions to drive business value.
Required Technical and Professional Expertise
Knowledge in any of the IBM key solution areas – Analytics, EA Application (Microsoft, Oracle or SAP)
Strong analytical capability and problem-solving skills
Fierce desire to be a critical team member in a rapidly growing business
Ability to effectively communicate complex value propositions to senior client executives
Entrepreneurial spirit and a keen interest in proactively building a consulting practice
Preferred Technical And Professional ExperienceNA -
Human Resource Officer
The Human Resource Officer will: Be responsible for building deep client relationship with assigned managers across different business units
Provide the single point of integration on all HR related topics & issues.
Leads cross-function business unit initiatives, leveraging the entire HR community, the functional HR teams, the Integrated Services Team (IST).
Takes the lead on enabling people managers through effective consulting in assigned BU
Build the Team capability and ensure that they develop the required skills to align with the HR Strategy.
Provide advice & counsel to managers on various HR programs and policies such as performance management, Diversity, Climate Manager Effectiveness, Coaching, Learning, etc., that helps our clients drive to achieve business goals through efficient and effective use of the employees skills and abilities.
Pro-actively engage with extended HR team and IST to drive all HR programmes and processes in line with the HR model.
Takes projects as required – involved in work beyond HRP remit.
At times be required to provide backup for other HR team members and the HR leader
Key requirement is the person MUST be a member of IHRM.
At least 2 years experience in applying HR (Human Resources) Generalist/Partner knowledge including experience in a multinational, corporate environment
(Alternatively for HR professionals with MBA, 2 years HR generalist/partner experience is sufficient)At least 2 years experience in Implementing HR Programs, Policies & Strategies
At least 2 years experience working and consulting with Senior Executives
English language: Fluent -
External Relations Leader IBM East Africa
The External Relations Leader leads external communication activities supporting business issues of major consequence to IBM and the business units. They will act in a consulting capacity, providing communication advice and counsel to executive line management. They will be recognized by line management for knowledge and understanding of the business.Responsible for:
Coordinating and leveraging relationships with key influencers (primarily media and analysts) as part of IBM’s market conditioning in East Africa,
Creating and driving a pro-active programmer of external relations initiatives such as media announcements, executive interviews, by-liner article placement etc.
Managing projects such as press conferences, thought-leadership events, executive interviews as well as issues management.
Writing and localizing strategic press materials such as press releases, by-lined articles, speeches and briefing documents which can be leveraged in East Africa,
Maintaining strong personal relationships with key media and analysts.
Ensuring activities are in line with IBM’s corporate strategy and vision while benefitting local business growth and leveraging local experience and expertise.
Ensuring horizontal interlock with the East African Country General Manager, business executives, sales leaders, other support functions etc.
Ensuring vertical interlock with the IBM External Relations function and ensuring adherence to IBM guidelines and standards.
Essential skills:
Advanced media relations skills
PR in-house or agency, analyst relations or journalism experience
Team coordination and management skills.
PR agency management skills.
Event management skills.
Advanced writing skills.
Deep understanding of East African business, political, social and cultural issues and ability to translate IBM global themes/messages into locally relevant material.
Ability to form meaningful relationships with various stakeholder groups.
Understanding of the application of technology and familiarity with the IT business sector.
Strong team player, able to work effectively as part of a local team and a large, global enterprise.
While this person must display a strong degree of independence and pro-activity in order to succeed, he/she must also be also to work in a complex corporate environment and be willing to develop an understanding of and passion for IBM’s global communications strategy, principles and approaches.
As External Relations is a critical discipline of IBM Marketing & Communications, it is essential that the candidate for this position should possess strong interpersonal, writing and editing skills along with sound organizational abilities. The candidate will work closely with MEA and Global communications specialists, marketing managers, IBM executives, media outlets and analyst organizations to establish a full network of contacts.
Personal attributes
Strong interpersonal skills – an energetic and enthusiastic ‘people’ person
Networking skills – the ability to network effectively and build relationships
Teaming skills – the ability to be accessible and responsive; be prepared to act as a support for the External Relations discipline and team and/or give assistance on projects, and share information, knowledge and experience with broader communications teams.
Proactive, productive and results oriented – must be able to take a hands-on approach to projects/programs and see them through to completion.
Collaborative – works well as part of extended teams – ability to work with colleagues in other countries.
Service oriented – must be able to execute work quickly and maintain high service levels with an ability to provide value to the business
Knowledge:Principles of Communications, Analyst Relations, Media Relations, large company processes, IT industry knowledge. A sound understanding of IBM’s business is highly desirable.
Desired Skills and Experience
Good Communication SkillsGood presentation SkillsNetworking Skills -
Infrastructure Services seller
The Infrastructure Services seller will focus on client success together with IBM success
Experience in long-term relationships and projects
Develop and maintain strong client relationships with executives and key influencers, in the IT and line of business organizations, based on a history of performance and credibility, earning a reputation as one of the client’s trusted business advisors
Demonstrate a high level of business acumen and apply a thorough understanding of the client’s business, organization, strategy, financial position, and business issues
Should have a thorough understanding of the client’s industry, including industry trends, industry performance indicators and key client competitors in their industry
Should Understand and apply IBM’s strategies and offerings for all ITS Service Lines and IBM industry solutions to address the client’s business needs
should have the capability to Understand and navigate IBM to identify, acquire and coordinate the team of resources required to address client needs; lead the cross-functional team to develop the best solution for the client
Should have the capability to Identify solution opportunities by aligning IBM’s industry and ITS strategies with the client’s most important business needs
Ensure overall client satisfaction for services
Must have Implemented comprehensive account plans for your assigned account(s) by leveraging key client and industry insight from personal knowledge, research, and use of IBM and external subject matter experts
Should have Personally contributed to growth by achieving assigned account/cluster services and business unit financial targets
Adhere to IBM’s Opportunity Management Audit Guidelines and IBM Client Value Method. Ensure opportunity records are current and accurate. Maintain accurate and up-to-date signing and revenue forecasts.
Mentor and coach junior and/or new members of the sales team.
Should have an experience of at least following years in following domains : – Managed Services Sales – 2 Years – Network and Security Sales – 4/5 Years – Data centre Design and Build Sales – 2/3 Years
Eligibility Requirements
Should have a Bachelors Degree in Computer Science / Engineering OR Masters in Computer Science/Network/Security -
Research Engineer
Job Description
Africa is poised to become a leading source of innovation in a variety of sectors with an expected growth rate of 7% annually over the next 20 years. IBM recognizes the potential impact of research and smarter systems in helping to build Africa’s future, hence the African research lab creates technology applications in a range of industries at the core of Africa’s growth: financial services, education, healthcare, mobility, public safety and utilities. IBM believes that increasing access to healthcare and improving the quality of healthcare is critical to the continent of Africa. We develop and leverage high-end cognitive technologies to develop original and novel solutions to healthcare challenges.
IBM Research software engineers are evaluated on their technical contributions, ability to collaborate across labs, and leadership. These metrics, in the context of a commercial research lab in an emerging market, create a unique combination of roles and responsibilities for a Software Engineer working in the healthcare domain.
Skills:Experience with one or more OOP language (eg. Java, Python, C++)
Experience with relational and non-relational databases (e.g., postgres, DB2, mongo)
Experience with at least one front-end framework (e.g., angular, react)
Mobile Android and iOS development
Experience building at least one production application
Experience with agile methodologyImpact:
Develop technologies, analytics and algorithms in financial inclusion and financial services projects.
Identify data-driven methods when more traditional approaches are infeasible.
Transform research insights into real-world systems for use across the continent.Required Technical and Professional Expertise
3 to 5 years of work experience depending on education level. Recent graduates will be considered.
Knowledgeable of the many tools in machine learning, artificial intelligence, and data mining.
Strong data structures and algorithm design skillsPreferred Tech and Prof Experience
NA
EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Preferred Education: Master’s Degree
Commissionable: No