Company Address: Address 04th Floor, Atrium Building Cnr Chaka and Lenana Road, Kilimani, Nairobi, 00200 PO Box 35475, 00200, Nairobi

  • Africa Technical Academy Program Assistant

    Africa Technical Academy Program Assistant

    The Africa Technical Academy Program Assistant is responsible for deploying marketing tools, tracking registration, post event tools completion and deploying post event certification activities. The successful candidate will:
    Have knowledge of event execution
    Possess good computer skills
    Demonstrate superior skills in MsExcel or Lotus Symphony Worksheets
    Speak fluent English
    Key Responsibilities
    Prepare EST / OETH briefs and Bond Carts
    Upload Individual GOE CETBA approval requests
    Track nominations via Task ID and online tool (survey gizmo)
    Track GRP registrations for class size and prerequisites match
    Deploy class allocation confirmations
    Deploy Certification vouchers
    Complete EST/ OETH tool with post event data/PER
    Submit GRP post event uploads
    Track ATA events leads / generated pipeline
    Deploy Progression / Nurture EDMs
    Maintain Alumni and Nominators DataBase
    Candidate Profile
    Self-starter, independent, go-getter, ability to work in virtual teams
    Highly motivated, results-driven
    Ability to cope with pressure and work to tight deadlines
    Have fundamental knowledge of brand management and integrated marketing communications (including digital marketing and social media)
    Understanding of (or can quickly learn) the IBM GEP, EST/OETH, GRP, UNICA, CTEBA and Bond Cart processes
    Bachelor’s Degree or HND in a commercial field
    English: Fluent
    Knowledge of digital marketing strategy or ability to quickly turnaround and acquire the skills
    Readiness to travel 25% travel annually

  • IBM Central East and West Africa Sales Leader Collaboration

    IBM Central East and West Africa Sales Leader Collaboration

    Required Technical and Professional Expertise
    The following skills is required
    5+ years of experience selling Talent Management & Collaboration
    Familiar with at least 3 out of the following industries (Banking, Government, Telco, retail, Oil and Gas, Private sector),
    Familiar with IBM offerings as well as competitive offerings (MS, Google, Oracle, and other major players)
    3 years of experience selling HR offerings and familiar with Employee Life-cycle Management Solutions
    Preferred Technical and Professional Experience
    NA
    Eligibility Requirements
    NA
    Required Education
    Bachelor’s Degree

  • Research Engineer/Scientist Software Engineer for Health Care

    Research Engineer/Scientist Software Engineer for Health Care

    Job Description
    The world continues to get “smaller” and “flatter.” But we see now that being connected isn’t enough. Fortunately, something else is happening that holds new potential: the planet is becoming smarter but unsecure. That is, intelligence is being infused into the way the world literally works — into the systems, processes and infrastructure that help billions of people work and live.Across the world, a distinctly different group of leaders is announcing its arrival. They are making decisions based on evidence, not on habit or opinion or “gut.” They are anticipating, rather than merely reacting, to events. They are seizing competitive advantage, but at least as often, they are re-framing the issues–in unexpected, often counter-intuitive ways. For example, we used to manually process workflow on various documents, potentially over a hundred per shipment sent by an exporter to facilitate supply-chain/trade. Now traders and governments endorsed new technologies to enable a secure, trusted and immutable document workflow to support trade. Marketers used to see you as a “segment.”Since its establishment, IBM Research – Africa focused on addressing some of the world most difficult problems (in education, financial services, healthcare, public sectors etc) in Africa and in other emerging economies. Our goal is to develop original, novel and smarter system to
    create opportunities for quality education and lifelong learning in Africa;
    drive sustainable economic growth and transformation in Africa;
    ensure good governance in Africa; and
    save people’s lives in Africa.
    IBM Research scientists are evaluated on three broad metrics: impact, engagement, and eminence.  These metrics, in the context of a commercial research lab in an emerging market, create a unique combination of roles and responsibilities for a research scientist in Blockchain, Distributed Systems, and Cognitive Computing.
    Required Technical and Professional Expertise
    At least 3 years experience in realizing technologies and as an entrepreneurial spirit.
    At least 3 years experience in engineering background focused and specialization on distributed systems, security, software engineering, machine learning, and algorithms.
    At least 3 years experience in as a research scientist manifested in a proven track record of published papers.
    Applicants must have strong programming and quantitative skills.
    Additional information
    The ideal candidates will work in a world-wide eco-system of IBM Researchers, IBM business units and the African governments, and will have a unique opportunity to interact with world-renowned scientists and technical leaders around the globe.
    The ideal researcher has outstanding communication skills and the ability to develop original research agendas, while still being a team player in a collaborative and supportive environment.
    Preferred Technical and Professional Experience
    NA
    Eligibility Requirements
    Masters or Doctorate Degree (preferred) in Computer Science but are open to related areas such as EE, Mathematics, Physics, etc.
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  • Sales Public Sector- Parastatals

    Sales Public Sector- Parastatals

    SALES PUBLIC SECTORThe role of the Sales Public Sector is to implement business and sales strategy utilizing face to face IBMers, business partners and marketing to achieve business objectives.  Sales objectives include revenue, profit, services signing’s and customer satisfaction, etc in particular with the government.  This requires a thorough understanding of the local marketplace, marketing management and strategy, sales strategy, IBM partner guidelines and capabilities.   He or she uses the appropriate distribution channels that are designed to meet the client’s business objectives and provide a significant financial return to IBM.  He/she maintains effective business relationships with senior management and executives and, as required, influences client executive management.   He /she are accountable for total customer satisfaction, market participation, IBM efficiency and effectiveness, and revenue within the territory and may act as the senior IBM interface with some key customers. He/she will assume additional responsibilities as assigned.Communication/Negotiation:
    Leverages all IBM face-to-face seller and Business Partner resources, negotiating common goals and approaches to optimize revenue and customer satisfaction.
    Negotiations, some complex, result in agreements of all areas involved.
    Gives guidance to other professionals on IBM and local policies, strategies, and practices.
     Problem Solving:
    Conflict Resolution and Business Decision Making
    Demonstrates the skills proficiency levels for this profession position.
    Identifies and analyzes unique and the most complex situations for major clients and provides guidance in the development of appropriate solutions, while defining innovative and visionary concepts in a strategic environment.

  • Finance Analyst – PMO

    Finance Analyst – PMO

    IBM Global Business Services helps top-tier clients solve their most complex business and technical issues. As a GBS Finance Analyst in the Project Management Office you will be charged with: 
    Create and establish awareness of existing financial tools/ capabilities and engage with the customer to agree for enhancements and turn them into projects.
    Work with the customer on product/technology Innovation initiatives in the areas of Finance and Analytics transformed solutions.
    Propose solutions in API and system integration .
    Develop Run 2 pipeline .
    Manage Vendor Partners relationship .
    Identify Transformation needs for functional and technological upgrades
    Collaborate with IBM teams for cross brand proposals .
    Develop Relationship with Business Stakeholders to identify business opportunities .
    Manage P&L and control account financial.
    Required Technical and Professional Expertise
    Project Management
    Financial Analysis
    Analytical
    Exel expert

  • Telecom Business Operations Lead Software Engineer for Health Care Software Engineer for Financial Services Research Engineer/Scientist

    Telecom Business Operations Lead Software Engineer for Health Care Software Engineer for Financial Services Research Engineer/Scientist

    The successful individual will be part of our GTS team located in Nairobi, Kenya.
    Role and Responsibilities
    Lead the overall Telecoms Business Operations (TBO) team delivering support to IBM clients in daily execution of our operations and maintenance ensuring service availability of the applications through multiple teams based locally in Kenya and offshore.
    Acts as a subject matter expert regarding telecom business applications and postpaid billing.
    Responsible for incident and problem management of applications under my team both the OSS (Operation Support System) and BSS (Business Support Systems) platforms / application.
    Interacts closely with internal teams to ensure that project needs and objectives are met
    Managing change requests, architecture design, user training, user-acceptance testing, go-live schedules, support and post implementation service reviews for new installations.
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  • Software Engineer Telecom Business Operations Lead

    Software Engineer Telecom Business Operations Lead

    The successful candidate will have demonstrated ability to drive software development projects leveraging leading edge technologies and execute innovative development projects. As a Software developer in Research you will design and develop state-of-the-art mobile, web, and desktop applications across multiple platforms and devices. You will be expected to define and develop innovative technical solutions, and work with business & development teams to ensure these solutions have a significant impact.Required Technical and Professional Expertise
    A solid grounding in Computer Science (min. of BA/BSc degree from a recognized university)
    At least three years of work experience in a top-tier software development position.
    Preferred Technical And Professional ExperienceNA
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  • Delivery Project Executive

    Delivery Project Executive

    Role
    This role ensures client needs are satisfied by constructing partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction.
    They build client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work (SOW).
    They work with the Project Office and delivery organization as a primary point of contact for client needs requirements and expectations with regard to assigned IBM team operations.
    They provide account leadership to the service delivery team and direct teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables.
    They manage contractual cost, schedule, and service or product deliverables as they relate to the delivery organization.
    They manage IBM resources and coordinate client resources to deliver services and solutions to support the client organization.
    They will act as an escalation point for all Service Delivery Escalations.
    They support the Project Executive (PE) in identifying growth opportunities and contract profitability.
    They own quality for service provided by the delivery organization and is responsible for tracking and reporting on service level performance, Service Level Agreements (SLAs) and Service Level Objectives (SLOs), Project Management methodologies, emerging technologies and technical solutions pertaining to client needs should be areas of expertise.
    Required Technical and Professional Expertise
    A minimum of 7 years’ experience in managing large / complex Projects.
    Preferred Technical And Professional Experience
    PMP and ITIL certifications will be an asset

  • East Africa Global Business Services Sales – Banking Sector 2017 Summer Research Intern

    East Africa Global Business Services Sales – Banking Sector 2017 Summer Research Intern

    Role and ResponsibilitiesSales Execution and Business Development
    Identify and cultivate new client prospects, to scope, grow and progress leads to closure.
    Drive execution of sales for the assigned industry across the East Africa territory.
    Lead business development efforts originating with the RFP through contract negotiations.
    Engage directly with C-level executives to understand their key challenges and initiatives and be able to map the right IBM solutions to their business requirements
    Develop, articulate and deliver compelling value propositions for our services to client senior executives within the banking industry
    Support the development of new business opportunities
    Help formulate the local business strategy in line with the MEA business strategy
    Client Delivery
    Work with project delivery executives to ensure smooth implementation of awarded projects
    Work alongside the account delivery executives to ensure overall project profit margins are met.
    Client Management
    Manage client portfolio of inflight projects for assigned industry by developing and managing key relationships with various executive clients and sponsors responsible for overall client project delivery and account growth in order to increase IBM’s footprint and boast sales
    Participate on thought leadership to create eminence in that market place Qualifications
    Ability to be “stand-alone” in senior client settings and to manage clients up and down throughout client organization
    Clear oral and written communication skills to present complex value propositions to client senior executives
    An undergraduate degree with an excellent academic record, graduate degree is a plus
    Client development and account management experience in a consultative sales environment or with a business consulting firm or in a program management position
    Consulting experience in the financial services
    Fluency in the financial services or telecommunication sectors; deep familiarity with the market landscape and corresponding data and information needs
    Knowledge in any of the IBM key solution areas – Analytics, EA Application (Microsoft, Oracle or SAP)
    Strong analytical capability and problem-solving skills
    Fierce desire to be a critical team member in a rapidly growing business
    Ability to effectively communicate complex value propositions to senior client executives
    Entrepreneurial spirit and a keen interest in proactively building a consulting practice
    Uses analytics & complex business modeling to assist clients in optimized, fact-based decision making and uses the insights to determine business issues, assist in strategy development, and recommend solutions to drive business value.
    Required Technical and Professional Expertise
    Knowledge in any of the IBM key solution areas – Analytics, EA Application (Microsoft, Oracle or SAP)
    Strong analytical capability and problem-solving skills
    Fierce desire to be a critical team member in a rapidly growing business
    Ability to effectively communicate complex value propositions to senior client executives
    Entrepreneurial spirit and a keen interest in proactively building a consulting practice
    Preferred Technical And Professional ExperienceNA
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  • Financial Analyst Central East and West Africa (CEWA)

    Financial Analyst Central East and West Africa (CEWA)

    Financial Analyst Central East and West Africa (CEWA)The successful individual will be part of our East Africa Finance team located in Nairobi, Kenya. They will be responsible for:
    Collecting spend/cost information – creating spend/cost roadmaps, comparisons
    Structure of internal/external major/minor structure of revenue and cost
    Understanding of allocations from different cost/spend pools
    Ability to find data in FIW/AIW/BMSIW etc
    PO creation and ability to understand process and influence on financial data
    Vouchers and other entries creation based on gathered information from FIW/AIW
    Invoicing and revenue creation (periodization, charge codes, business types options)
    Registration of new contracts (CFTS logic, invoicing based on correct initial set up, billing plans update and influence on revenue recognition)
    AP knowledge and its influence on revenue structure and ability to recognize it in time
    Ability to help business with contract wording, billing schedules composition, milestones creation etc
    SG&A spend creation, tracking
    Headcount structure, Labor claims allocation, set up,
    Labor rates calculation
    ICA management, ICC management
    Ability to create allocation keys, perform redistribution of cost based on that
    Accounts receivable/payable management,
    Closer cooperation with delivery team, influence on cost structure and flow of cost in time
    Ability to work with difference currencies and their influence on revenue/cost flow
    Desired Skills and Experience
    Excellent excel skills
    Good presentation skills
    Good analytical skills
    At least 4 years working in a busy finance environment