Transport Support Engineer

Brief Description
Reporting to the Manager – Transport Support the position holder will carryout fault resolution, configuration changes, quality assurance, system improvement, optimization and upgrades to deliver reliable and resilient transmission network
Transport Support Engineer Job Responsibilities
Resolution of tickets assigned in remedy within the SLA.
Perform preventive maintenance of all core transport network elements and links and ensure proper documentation is done for all tasks performed.
Transmission network infrastructure vendors Management to ensure adherence to agreed SLA’s.
Implement transport configuration changes as per the changes execution process and procedures.
Carry out acceptance of new transport infrastructure and technologies before traffic loading.
Perform and document transport BCP and disaster recovery tests
Ensure proper synchronization of all network elements and perform maintenance of the network clocks
Perform software-upgrade of transport equipment / systems
Resolve all quality related transport cases
Ensure all core transport elements are manageable from the NMS’s
Carry out transport network optimization to achieve best performance.
Carry out demand and capacity management.
Transport infrastructure spares management as per spares management procedures.
Requirements for the Transport Support Engineer Job
Bachelor’s degree in Electrical and Electronics Engineering, Telecom Engineering, or related field.
At least two years technical experience in supporting transmission networks, preferably Service provider environment or equivalent.
Experience working with various transport technologies (such as OTN-ASON, WDM-ASON, SDH, Microwaves, Satellites) and conversant with network synchronization techniques.
Strong technical analysis, troubleshooting, and problem resolution skills, including research of customer issues, issue re-creation, and log file analysis
Involvement in implementing and supporting products and solutions in an enterprise environment, ISP or equivalent.

Apply via :

shub.safaricom.co.ke