Program / Department Summary
The Global Procurement group is a new team at Mercy Corps, bringing together functions which are currently handled by Operations, Finance, Compliance and Legal departments. Procurement at Mercy Corps is currently decentralized with the majority of the agency’s procurement spending occurring at the field level.
General Position Summary
Develop tailored supply plans for each category and country. Establish long-term agreements with high-quality suppliers to reduce transactional work and receive better terms. Ensure all procurement is done through the supply chain team to eliminate ‘shadow’ spend. Develop excellent partnerships with suppliers and other organizations.
The Senior Procurement Manager has the responsibility for the development and maintenance of strategic initiatives within all sourcing categories of responsibility including NFI’s, vehicles, communications, water and sanitation, food, health and cash assistance. Specific responsibilities include development of category strategies, supplier negotiations, identification of cost saving opportunities and overall management of supplier relationships. A good proportion of the total category spend and suppliers will not be managed directly; however, the senior procurement manager will need to consider the total spend within the category and provide support and oversight.
Strategy & Vision
Demonstrate significant expertise in contract negotiations and cost management
Contract administration and management
Support ongoing management of procurement policies and procedures
Liaise with country program procurement teams to ensure global supplier performance is tracked
Develop category strategies
Manage RFX, RFP process
Cultivate supplier relationships
Lead strategic supplier relationship management to continually identify process improvements and cost reduction opportunities
Maintain relationships with various business functions across the organization including legal, regional/country offices, marketing etc.
Well versed in analysis of spend data and cost models for continuous improvement
The complexity of categories and projects require high quality project and program management skills and a proven ability to manage change both internally and externally
Organizational Learning
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts toward accountability, specificallyto our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Knowledge and Experience
8-10 years of procurement related experience
BA/S in business management, supply chain management, or related field
NGO experience preferred with thorough understanding of institutional donors’ (USAID, DFID, OFDA, ECHO) policies relating to procurement
Ability to establish supplier specifications, measure conformance and identify process improvement opportunities in conjunction with internal customers
Advanced knowledge of procurement industry cost structures and drivers
Proven organizational, analytical and problem solving skills with the ability to conduct independent research and analysis, perform statistical calculations, identify issues, formulate options, and make recommendations
Ability to provide fact based advice and development of market and industry analysis
Ability to multitask productively and prioritize effectively
Demonstrated openness to change and the ability to manage complexities in a timely, professional and quality manner
General knowledge of applicable laws and regulations
Knowledge of Access, Excel, PowerPoint, Word as well as experience implementing and using procurement systems
Must have proven project management skills and ability to analyze and resolve complex issues
Excellent oral, written, and interpersonal communication skills, able to collaborate and motivate teams who are globally dispersed
Excellent problem solving and negotiation skills
Experience of working in Africa and Middle East

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