Roles for the Restaurant Manager Job
Manage daily Front and Back of the House restaurant operations
Respond efficiently and accurately to customer complaints
Organize and supervise shifts
Responsible for the business performance of the restaurant;
Evaluate and strategize on restaurant sales levels and profitability;
In charge of Floor administration and paperwork
Train new and current employees on proper customer service practices
Liaising with customers, employees, suppliers, licensing authorities and sales representatives
Making improvements to the running of the business and developing the restaurant by contributing information and recommendations to strategic plans and reviews; determining system improvements; implementing change.
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Restaurant Manager Job Requirements
Degree in Hospitality Management
Diploma in Hotel Management/ Food and Beverage from Utalii College a plus
Proven work experience in a similar role in a busy restaurant or Coffee shop
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Key skills & Attributes:
Excellent customer service skills
Commercial awareness
Flexibility
Good interpersonal skills
Communication skills
Problem-solving skills
Organizational skills
Teamwork skills
Natural flare for hospitality
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Qualified interested candidates to share their CVs via careers@frank-mgt.com CC frank.vacancies@yahoo.com All applications should be received on/before 25th July, 2017

Apply via :

careers@frank-mgt.com